基于行动者网络理论的乡村旅游内生式发展的实证研究——以浙江浦江仙华山村为例

本文重点探讨内生式发展模式在乡村旅游的应用.本文的研究内容主要有二:一为简要地梳理内生式发展理论的形成背景、现实意义及其内涵,及内生式发展理论、行动者网络理论(Actor Network Theory,ANT)的主要内容和二者关系,并介绍ANT在乡村发展上的应用;二为采取个案研究的方式,实地调研浙江浦江仙华山村,观察基于行动者网络理论的乡村旅游发展的情形.最后讨论观察结果,得出启示及其展望.     

Conference Report: The World Ecotourism Summit

This paper uses an actor-network perspective on innovation to examine the introduction of a mandatory product-oriented environmental management system (in Dutch: Product en MilieuZorg or PMZ) for Dutch outbound tour operators by the Netherlands Association of Tour Operators (VRO). In-depth interviews and a quantitative analysis of the actions taken by 126 outbound tour operators revealed that the introduction of the PMZ was extensively negotiated. The results show the various stages of implementation and three types of tour operators: ‘unconvinced minor participants’, ‘open-minded yet sceptical participants’, and ‘loyal actors’. The analysis also demonstrates that on average, tour operators made 13.6 actions, which is almost three times the minimum requirement (five) set by the VRO. Between them, the 126 tour operators have undertaken a total of 1710 actions, of which over 87% concern the environmental dimension of sustainability. Unquestionably, the introduction of PMZ helped tour operators to identify some of the environmental consequences of their operations, and to single out and implement environmental friendly initiatives. However, the rather general criteria and lax entry requirements at this stage led to an abundance of proposed actions by tour operators that were often ‘soft’ and indeterminate. New rounds of translations are necessary to maintain the momentum.     

Green practices in the restaurant industry from an innovation adoption perspective: Evidence from Taiwan

This study proposes an integrated model that combines the theory of planned behaviour (TPB) and the innovation adoption theory to investigate the attitudinal and behavioural decision factors on adopting green practices in the restaurant industry in Taiwan. The results demonstrate that attitude and perceived behavioural control have positive effects on behavioural intention while social influence is insignificant. Perceived innovation characteristics have direct positive effects on attitude and indirect positive impacts on behavioural intention to adopt green practices. Managerial implications are discussed.     

SNV's modes of ordering: Organizing tourism as development practice

This article adopts an aidnographic approach to examine how internal organizational modes of ordering have influenced tourism development practices of SNV Netherlands Development Organisation (SNV). Our research revealed six modes of ordering: administration, project management, enterprising, development brokering, development visioning and result management. In each period the organization was involved with tourism a particular mix of modes of ordering prevailed. This mix influenced how SNV evolved from an organization implementing own-managed tourism projects, to facilitating capacity building in multi-stakeholder approaches to finally developing complex inclusive destination development projects. We conclude that SNV only could remain relevant because of these multi-discursive modes of ordering.     

Polarizing implications of the Pescaia tourist industry

The tourist industry of the Italian beach resort Pescaia is analyzed within the framework of the critical theory of economic underdevelopment. The tourist-receiving apparatus of Pescaia is composed of building companies, lodging units, secondary services, supplying enterprises and government institutions, partly controlled by outsiders, partly by original inhabitants. The big enterprises are managed in a rather “capitalist” way, while the small units show the characteristics of the “pre-capitalist” mode of production. The number of laborers runs to about 2,400 in the high-season, of which 1,800 are outsiders. The different components, types of owners, modes of production, owners and laborers, as well as the tourist industry and the surrounding economy are tightly connected by economic, political and administrative relations that function as channels of draining off the available surpluses.     

A cross-cultural validation of the perceived destination restorative qualities scale: the Chinese perspective

Leisure travel entails a necessary tourist–environment exchange, understanding of which becomes critical when considering the role of tourism in providing rest and relaxation. The aim of this study was to understand the restorative functions of tourism destinations in the Chinese context. We attempted to confirm the cross-cultural stability of the measurement scale of perceived destination restorative qualities (PDRQ) and the relation to its nomological network including destination setting, overall sense of recovery, and satisfaction. The construct dimensionality was confirmed; however, contrary to the Western literature, the effects of destination restorativeness on recovery and satisfaction were more pronounced in urban rather than nature-based vacations for Chinese travelers.     

Picking up litter: an application of theory-based communication to influence tourist behaviour in protected areas

Tourism to protected areas worldwide has increased rapidly, prompting management agencies to seek enhanced visitor management including communication aimed at influencing tourists' behaviour to reduce impacts and strengthen conservation viability. Research has shown that the greatest success in influencing visitors' actions comes from understanding what they think about a particular behaviour. This notion was investigated in this study in Mt Field National Park, Tasmania, using the theory of planned behaviour and the elaboration likelihood model of persuasion in a three-stage research process to design specific persuasive messages that were then evaluated for their impact on visitors' beliefs, attitude and behaviour. Of four salient beliefs found through survey, one offered much promise. Two experimental treatments based on that belief resulted in a 15%–20% increase in litter pickup compared with a control condition, and were also found to positively affect targeted beliefs and attitudes relating to this pro-environmental behaviour. Potential benefits include cost savings on litter collection for the park, fewer detrimental impacts on wildlife and less aesthetic degradation. Conclusions are drawn about the efficacy of a theory-based approach to influencing problem visitor behaviours in protected areas and the nature of the cognitive process which might be involved.     

The effect of online restaurant menus on consumers’ purchase intentions during the COVID-19 pandemic

As COVID-19 escalated globally in 2020, mandated suspension of dine-in services was instilled to control virus transmission. Restaurants lost billions of dollars, millions experienced severe employment changes, and numerous small restaurants closed. For those remaining in business, converting to online food ordering was essential. Unique to the food ordering setting, this study extended the Stimulus-Organism-Response model to predict the purchase intentions of participants in an online food ordering context. Using structural equation modeling, this study discovered the indirect effects of the menu’s visual appeal and informativeness, and the perception of COVID-19 risks on consumer purchase intentions. This causal relationship was significantly mediated by consumers’ desire for food and their perceived convenience of online food ordering. Through providing theoretical and managerial implications for how to identify appropriate products, utilize content marketing effectively, and attract new customers, this study could assist restaurants in adapting to remaining competitive, even post COVID-19.     

Tourism experiences within an attributional framework

This paper reports on a conceptualization of previously reported data by the authors. Using the critical incident technique, tourists were asked to recount their most positive and most negative tourism experiences. These qualitative data were reduced using the attribution theory. This framework allows researchers to determine which of four causes (ability, effort, task ease/difficulty, and luck) they use to explain their experiences. Results showed an attribution bias where tourists are more likely to use internal (dispositional) attributions for positive tourism outcomes compared to more external (situation) attributions for negative experiences. Tourists perceive less personal control for both positive and negative experiences. Implications for the industry, tourism education, and tourists themselves are discussed.     

旅游法语笔译和导游课的“和而不同”

旅游法语专业的教学目标是培养应用性的法语人才。作为技能培养课,法语笔译课和法语导游课都强调技能性,互动性,有互利共生的关系,因此有可能根据“和而不同”的原则设计两门课的内容。在实践中可以采用总结模式及相关模式来实现“和而不同”的原则。     

Drivers of customer decision to visit an environmentally responsible museum: merging the theory of planned behavior and norm activation theory

The main goal of this research was to merge the theory of planned behavior and the norm activation theory into one model and test its applicability in an environmentally responsible museum context. A filed survey was conducted at museums. Structural equation modeling was used to test research hypotheses. Results of the structural model comparisons revealed that the prediction power of our integrated model was superior to that of the theory of planned behavior and the norm activation theory. The proposed relationships among research constructs were generally supported. The mediating role of study variables was established. Additionally, the salient role of personal norm and attitude in generating museum travelers’ pro-environmental intention was identified. Overall, there was a strong support for the proposed theoretical model.     

翻译教学在培养英文导游员中的作用

本文针对北京英文导游员面临的机遇与挑战,分析了翻译课程的价值,提出应该按照培养目标和学生的实际情况确定教学目标、安排教学内容和决定教学方法。文章还强调了发挥学生学习自主性的重要性并介绍了作者所采取的方法。     

Factors influencing food and beverage employees’ career success: A contextual perspective

This study explored the important influential factors of Food and Beverage employees’ career success in international tourist hotels and identified relationships among these factors from contextual perspectives. Data was obtained from a sample of 481 respondents drawn from 22 international tourist hotels in Taiwan and analyzed with the AMOS program. The structural equation modeling results showed that multiple contexts influenced the career success of F&B employees in international tourist hotels, such as the Micro-System, the Meso-System, including organizational psychological factors, the Exo-System, and the Macro System contexts. In particular, the Exo-System context was the most direct influential factor for career success.     

Chinese tourists' views of nature and natural landscape interpretation: a generational perspective

This study investigates Chinese tourists’ views of nature, interest in animal experiences and their preferred natural landscape interpretation content from a generational perspective. Eight hundred and eight self-administered questionnaires were collected at Wulingyuan, a UNESCO World Natural Heritage Site, in China. It suggests that overall Chinese traditional cultural values and beliefs, notably the thinking of tian ren he yi (oneness of nature with humans), still have considerable impacts on Chinese tourists. They were found to have a strong sense of connection with nature and a preference for cultural interpretations of natural landscapes. Meanwhile, Chinese might be reaching a point of convergence in terms of attitude towards nature and animals with their Western counterparts, as reflected by their weak anthropocentric view, and strong ethical and aesthetic appreciation of animals, regardless of generation cohorts. Yet, the study shows significant generational gaps: older generations have a stronger connection with nature, are more concerned about environmental issues and show more support for the Western approach towards nature protection; the younger generations hold weaker anthropocentrism, and are more interested in animals, yet are less likely to learn about nature through tourism interpretation.     

旅游发展对摩梭女性的家庭权力影响研究——基于泸沽湖地区落水下村和开基村的对比分析

摩梭母系家庭是一种有别于当今世界上普遍盛行的男性中心主义的父系或父权制家庭的文化模式。本文以云南泸沽湖地区发展旅游多年的落水下村和尚未开发旅游的开基村为案例地进行比较分析,探讨旅游发展对摩梭女性的家庭权力影响。研究发现:摩梭母系家庭权力由老年女性向有文化、有能力的年轻女性转移;摩梭女性的家庭权力模式呈现出多样化特点。旅游发展后摩梭女性家庭权力的变迁是资源理论和文化规范理论共同作用的结果,而在父权制社会普遍适用的社会交换理论则不能为本案例提供基本解释。     

When does a service guarantee work? The roles of the popularity of service guarantees and firm reputation

Despite substantial research on service guarantees in the literature, little study has examined how the popularity of service guarantees (SG) in a particular industry affects the effectiveness of SGs. Through four studies, the authors demonstrate an interactive effect between the market-level factor (the popularity of SGs) and the firm-level factor (firm reputation) in affecting consumer's responses to a travel agency's actions in (not) offering an SG. When offering SGs is popular in a given market, consumers perceive a loss from the absence of SGs, and a high-reputation agency will outperform a low-reputation agency in consumer service evaluation when neither agencies offer SGs. However, if both agencies provide guarantees, the SG offered by the high-reputation agency does not necessarily lead to greater service evaluation than that offered by the low-reputation agency. The results reverse when offering SGs is rare in the market, as consumers perceive a gain from the presence of SGs.     

Unraveling public support for casino gaming: The case of a casino referendum in Penghu

By integrating the social exchange theory (SET) and the theory of planned behavior (TPB), this study unravels the factors associated with residents’ intention to support casino gaming development in Penghu in future referenda. Residents’ attitudes toward casino gaming development in their community were examined in the SET framework while their intention to support such development was investigated in the TPB framework. Despite that partisan difference did not have a significant interaction with TPB variables, past behavior exerted moderating effects determining residents’ intention to support casino gaming development through two TPB variables: subjective norm and perceived behavioral control. Implications are provided.

Abbreviations: ATTU: attitude; DPP: Democratic Progress Party; ECOI: perceived economic impact; ENVI: perceived environmental impact; INT: intention to support casino gaming development in future referenda; KMT: Kuomingtang; PBC: perceived behavioral control; PPB: perceived personal benefit; SET: social exchange theory; SN: subjective norms; SOCI: perceived social impact; TPB: theory of planned behavior     

基于经济社会环境和谐发展的旅游学科核心体系的思考

旅游学科发展至今,国际和国内旅游学基础理论方面的研究都已取得一定的成果,但公认的学科核心体系尚未建立起来。目前的研究存在着明显的经济导向色彩,忽视了环境和社会方面的研究,其片面性已经在实践中得到了证实。旅游学科体系框架的构建需要将环境、社会问题纳入框架的核心。本文试图通过对现有理论的审视,基于经济社会环境的和谐发展,从发生学、系统观视角来讨论旅游学的核心,尝试建立旅游学科的框架体系。从发生学角度看,旅游的核心是旅游活动,其中,既包括旅游者活动,也包括旅游供给方的各项活动,可将其归纳为旅游经济系统、旅游环境系统和旅游社会系统。与此对应,以旅游活动为核心的旅游学科体系也应该以旅游经济学、旅游环境学和旅游社会学三者并重的方式进行探讨和研究,不仅应考虑旅游产生的各种经济现象、社会关系和环境影响,也应考虑把其作为社会大系统中的一个子系统研究对其他子系统的影响。