An exploration of actor-network theory and social affordance for the development of a tourist attraction: A case study of a Jimmy-related theme park,Taiwan

Differing from traditional approaches to exploring issues of tourist attractions, this article uses insights from actor-network theory (ANT) and social affordance to conceptually examine how a postmodern tourist attraction, a Jimmy-themed tourist attraction, has been enacted into a relational network composed of multiple and heterogeneous actors/actants. The paper scrutinizes the transformation of figures from Jimmy-related picture books into the social affordances of a postmodern tourist attraction via evolving mechanisms of ordering and valuating attractiveness to connect human and nonhuman actors into a relational web. It is argued that the conceptual application of ANT and social affordance may help provide an alternative approach to the study of tourist attractions.     

Conceptualising networks in sustainable tourism development

This paper contributes to the sustainable tourism research agenda concerning the implementation of UN Sustainable Development Goals (SDGs) at a destination level. This paper develops a conceptual framework integrating three theories: stakeholder theory, social network analysis (SNA), and actor-network theory (ANT). Integration reveals a blended approach to enable a reassessment of stakeholder roles to further explore the nature, dynamics and operations of tourism networks as they work to achieve SDGs. Tourismscapes, as a model, is invoked to scaffold data and to provide insight into the nuances of destination networks. This research evaluates this concept and its potential for rethinking tourism research and inspiring a new wave of study. Firmly planted in critical tourism studies, this paper conceptualises tourism stakeholder interactions, specifically those networks pursuing common goals at a destination level, such as SDG 17 that aims to strengthen means of implementation through partnerships.     

基于行动者网络理论的乡村旅游内生式发展的实证研究——以浙江浦江仙华山村为例

本文重点探讨内生式发展模式在乡村旅游的应用.本文的研究内容主要有二:一为简要地梳理内生式发展理论的形成背景、现实意义及其内涵,及内生式发展理论、行动者网络理论(Actor Network Theory,ANT)的主要内容和二者关系,并介绍ANT在乡村发展上的应用;二为采取个案研究的方式,实地调研浙江浦江仙华山村,观察基于行动者网络理论的乡村旅游发展的情形.最后讨论观察结果,得出启示及其展望.     

Coming to Terms with Leisure and Globalization

Abstract

This article is concerned with the engagement of leisure studies as an academic field and as organized, professional intervention with the phenomenon of globalization, using the exemplificatory case of the World Leisure and Recreation Association’s (now World Leisure’s) Sao Paulo Declaration on Leisure and Globalization as a point of reference. Deploying a combination of globalization theory and ‘autoethnographic’ research in relation to instances of mediated leisure culture, it reflects on conceptual imprecision and potential contradictions in the Declaration as indicative of wider problems in the disciplinary field. Leisure studies researchers are enjoined to avoid complicity in promoting both dystopian and utopian versions of globalization theory, and sceptically to assess the complex interaction of globalizing and other macro/micro processes. The article concludes by arguing for a wide‐ranging, critically reflexive leisure studies research agenda supported by principled strategic interventions in leisure power relations.     

Politics of memories: Identity construction in museums

This paper adopts collective memory theory to reveal processes through which heritage tourism stakeholders (re)construct contested national identity. Theoretically sensitised to identity crisis, the study analyses how Hong Kong and Macao heritage managers utilise complex transnational memories to (re)construct an identity aligned with, yet distinct from, that of China. Through a critical discourse analysis of interviews and discursive exhibition and museum texts, the article reveals that museum managers formulate heritage imaginings and a sense of belonging(s) through defining the collective memory for “Self” and “Other”. The article concludes that, by collective memory-building, museum professionals make tangible statements of national identities through legitimating negotiations and resistance in heritage tourism discourse. Implications for heritage tourism studies and museum management are also discussed.     

Context mapping for creative tourism

The article explores the processes designer-makers and communities should engage in before using service design approaches to produce creative tourism experiences. These processes can yield insights into the inner processes and interactions with external environments of creative individuals and communities. Case studies from Finnish Lapland and Namibia show the importance of identity construction, creativity and storytelling for context mapping. The article presents a practical and flexible mapping tool that has been derived from these case studies. This tool can be expanded and applied by designer-makers for practical mapping activities. The findings indicate that creative tourism involving designer-makers can provide new tourism opportunities that not only generate deeply relevant experiences for tourists but also sustainable livelihoods for local designer-makers.     

A hierarchical model of technology adoption for small owner-managed travel firms: An organizational decision-making and leadership perspective

This article assesses the diffusion of innovation theory and the technology acceptance model, and explores the factors influencing the decision to engage in technology adoption in small owner-managed travel firms. This is done through the use of the overarching theory of organisational decision-making to identify concepts and constructs which relate to the decision to adopt. The work aims to identify the genesis of adoption decisions in particular where owners are themselves the managers and provide leadership for the organization. After the distillation of factors it was found that due to simple hierarchical structures and decision-making processes which were further exacerbated by immediate self-interest, leadership was the most significant driver. This article goes further to identify leadership typologies at each level of technology adoption in firms.     

Affect theory and the attractivity of destinations

This article seeks to examine how affect theory might offer a complementary explanation and thus deepen understanding of the ability of destinations to continue to attract tourists (or not). The study is based on over twenty years of qualitative analysis and observation of Monaco and Tahiti and its Islands. These are well-recognized tourism destinations but they display very different levels of attractivity. Knowledge acquired from studying other destinations has also been relied on to reveal how even non-representational social processes actively influence tourist performance and hence the future of destinations. This theoretical turn to affect theory has been inspired by the call to add emotions, affects and senses for a more critical examination of tourism practices.     

From hotel career management to employees’ career satisfaction: The mediating effect of career competency

The purpose of this study is to explore the relationships between perceived hotel career management, career competency, and career satisfaction. It also aims to examine the mediating processes through which hotel career management contribute to employees’ career satisfaction. Results from structural equation modeling (SEM) show that career competency mediates the effects of three dimensions of hotel career management (career appraisal, career development, and career training) on career satisfaction. The article concludes with implications for theory development and management practice.     

Tourism and cultural dependency in the West Indies

Traditionally dependency has been viewed as an economic and/or political relationship, but this article focuses instead on the concept of cultural dependency and then examines tourism as a possible agent for facilitating its development in the West Indies, probing in the process the interface between cultural and economic/political dependency. Scattered ideas from the tourism literature are gathered into four “implicit theories”—Trickle Down, Commodization, Mass Seduction, and Black Servility— which are then evaluated. The article recommends the use of a Commodization/Mass Seduction synthesis for future research to generate hypotheses which, if empirically verified, will represent not only a contribution to dependency theory and tourism studies in particular, but also to International Relations theory in general.     

The impacts of world cultural heritage site designation and heritage tourism on community livelihoods: A Chinese case study

This article examines how cultural heritage conservation, often reflective of Western values, impacts local sustainable livelihoods (SL) in a living cultural heritage site. The article argues for the modification of the SL framework for analysing cultural heritage tourism through including an explicit focus on the transforming structures and processes of local livelihoods in Fujian tulou, China, a World Cultural Heritage Site. Drawing on data collected through in-depth interviews, non-participatory observations, and secondary sources, findings show that changes related to tourism development and heritage conservation can reduce the sustainability of livelihoods in living heritage sites. Tulou clusters tend to be regarded as tourist attractions and cultural relics rather than lived-in places. Traditional livelihoods have been affected as residents are forced to adapt to the demands of tourism. This research helps to expand the SL theory by incorporating cultural heritage capital and community self-organisation, and highlighting residents' self-controlled capacity toward assets.     

The theory of repurchase decision-making (TRD): Identifying the critical factors in the post-purchase decision-making process

A theory particularly designed to explain re-buying decision formation is lacking. This research developed and tested a theory of repurchase decision-making (TRD) that more comprehensively explains individuals’ post-purchase decision-making processes. Two studies were conducted in a full-service restaurant setting for the development of this theory. Specifically, important factors generating the repurchasing intention were identified through an exploratory qualitative approach in Study 1. In this qualitative approach, a new set of belief items and salient referents in a re-buying decision-making process were also identified. The proposed model merging the model of goal-directed behavior (MGB) with identified factors and belief constructs from Study 1 were tested in the second study. Our results demonstrated that incremental amounts of total variance in the re-buying decision were explained by the TRD. Newly integrated constructs in combination with the original variables in the MGB were found to play a critical role in the re-buying decision-making process. The implications of this study are presented and discussed.     

Crowding standards at Petra Archaeological Park: a comparative study of McKercher's five types of heritage tourists

To achieve sustainability in heritage tourism, tourists should be placed at the heart of the management and planning processes. Indicators and standards-based frameworks were developed in the field of outdoor recreation management to manage and measure crowding and other problematic issues in parks and related areas. Using normative theory and visual research methods, this article aims to examine crowding standards of tourists at Petra Archaeological Park, and compare these standards between the types of heritage tourists suggested by a model developed by Bob McKercher. Results showed that tourists’ acceptability levels go down with an increasing number of tourists, and tourists who are highly motivated to visit heritage sites (i.e. purposeful and sightseeing heritage tourists) had the most restrictive acceptable number of tourists at the park. The normative standards formulated in this article provided a guidance to manage crowding at Petra.     

Rojek,the sociological imagination and leisure

This article traces the historical development of Chris Rojek's writing and documents his distinctive contribution to contemporary debates about postmodern culture. Rojek has consistently sought to develop a coherent sociology of leisure and has sought to apply his sociological imagination to develop leisure studies as a field of study. However, there seems to be an ambivalence or reluctance to engage with Rojek's work on leisure theory. From the outset, his work is both critical and subversive as he challenges ‘conventional wisdom’, which associates leisure with free time and freedom. He argues that both concepts need to be contextualized and any quest for a universal theory of leisure is both illusory and idealistic - one cannot dislocate free time or quality of experience from the social and historical context in which it occurs. Rojek also takes to task critical paradigms of feminism and cultural studies, whilst favouring the contribution that postmodern perspectives can make to understanding leisure practices. The article traces the development of his ideas theorising about leisure by reviewing his seminal texts, Capitalism and Social Theory (1985), Ways of Escape (1993), Decentring Leisure (1995) and most recently, Leisure and Culture (2000).     

Communicating across tourism silos for inclusive sustainable partnerships

Abstract

Overcoming traditional tourism silos to develop long-term relationships with stakeholders is essential for transformational change. Adopting broader networks connects researchers to pertinent issues facing society, develops reciprocal capacities for learning, and creates inclusive sustainable partnerships. As critical tourism scholars and not-for-profit employees, we illustrate the journey of how we engaged collaboratively with diverse stakeholders, from businesses, not-for-profits and the university, to tackle issues of economic disadvantage and social exclusion. Critical hospitality and dialogue theory were adopted to provide a framework for the processes of collaboration, research, networking, and advocacy work for inclusive sustainable spaces. Drawing on our involvement with co-founding a collaborative research network, the Network for Community Hospitality, and analysis of data from two Ketso workshops and interviews with 41 network members, we present reflections on setting up and facilitating the network. In addition, two examples of collaborative Network activities are presented to illustrate the techniques and dialogic communication processes for doing critical hospitality. The article thereby contributes by providing empirically informed and reflexive understandings into the experiences of working and communicating within long-term inclusive partnerships with diverse stakeholders to create traction for positive social sustainable change.     

Cognition and Affect Interplay: A Framework for the Tourist Vacation Decision-Making Process

The article investigates traditional decision-making choice models and offers a new way of thinking about the tourist vacation-making intricacies. Specifically, this article examines the interrelationship between affect and cognition in the tourist vacation decision-making process and argues that consumers, during each vacation decision-making task, use both affect and cognitive processes in varying degrees depending on their valence and intensity. The traditional view of decision making posits that the consumer is a rational decision maker who proceeds through a series of prescribed steps before finding an optimal decision solution. However, with the growing prominence on the role of affect, “hot” aspects of cognition in psychology, and neuroscience investigations, much of the traditional cognitive-dominated theories are being reexamined. A tourist decision-making framework is presented demonstrating the proposed theory and provides understanding to the influences that affect and cognition have on the decision-making process. After delineating these concepts, propositions are presented followed by the Discussion and Conclusions section that summarizes and discusses challenges associated with studying affect.     

Hotel performance: Rigor and relevant research topics

Academic research (rigor) in alignment with practitioners’ challenges (relevancy) has been advocated as a way of overcoming the ivory tower syndrome. Performance measurement is at the heart of strategic management processes, as it provides a mechanism of demonstrating outcomes. Given the importance of this topic for both theory and practice, this article explores the contribution of academic outputs in terms of academic research outputs (rigor) and current practitioners’ needs (relevancy).Using network analysis and cross-citation bibliometric approaches, a sample of 1155 articles is examined and fourteen clusters are identified. The emergent topics and subtopics from the academic literature are compared to ten insights proposed by Ernst Young to the hotel sector. The findings suggest a good fit between the two approaches together with some gaps. Based from empirical results, nine propositions are articulated.     

Social disruption theory and crime in rural communities: Comparisons across three levels of tourism growth

The study compares rural tourism places under different growth levels in terms of crime effects. Adopting social disruption theory, the study hypothesized that average crime rates would differ for tourism counties with different growth levels, and that high growth tourism counties would experience the greatest increase in average crime rates. The study used data from a sample of rural Colorado tourism communities. Results partially supported the hypothesis and confirmed some results of the relationships between rapid growth and crime identified in previous boomtown studies. The results of the study provide useful insights to public leaders and policy makers engaged in processes of evaluating alternative tourism growth strategies for their community.     

Conference Report: The World Ecotourism Summit

This paper uses an actor-network perspective on innovation to examine the introduction of a mandatory product-oriented environmental management system (in Dutch: Product en MilieuZorg or PMZ) for Dutch outbound tour operators by the Netherlands Association of Tour Operators (VRO). In-depth interviews and a quantitative analysis of the actions taken by 126 outbound tour operators revealed that the introduction of the PMZ was extensively negotiated. The results show the various stages of implementation and three types of tour operators: ‘unconvinced minor participants’, ‘open-minded yet sceptical participants’, and ‘loyal actors’. The analysis also demonstrates that on average, tour operators made 13.6 actions, which is almost three times the minimum requirement (five) set by the VRO. Between them, the 126 tour operators have undertaken a total of 1710 actions, of which over 87% concern the environmental dimension of sustainability. Unquestionably, the introduction of PMZ helped tour operators to identify some of the environmental consequences of their operations, and to single out and implement environmental friendly initiatives. However, the rather general criteria and lax entry requirements at this stage led to an abundance of proposed actions by tour operators that were often ‘soft’ and indeterminate. New rounds of translations are necessary to maintain the momentum.