Can community-based tourism contribute to sustainable development? Evidence from residents’ perceptions of the sustainability

In this paper, the research gaps in sustainable tourism development were addressed by examining residents' perceptions of the sustainability of community-based tourism based on tourism area life cycle theory. The survey questionnaire was distributed to the residents of six Taiwanese communities, and it was designed to determine the residents' perceptions of the economic, socio-cultural, environmental, and life satisfaction sustainability of tourism. In total, 849 usable questionnaires were collected. The analytical results further elucidated the sustainability of nature-based tourism and suggested that the economic, socio-cultural, and environmental sustainability varied significantly in the consolidation, development, and involvement stages of community-based tourism development. The four dimensions of sustainability were evaluated according to the pre- and post-development perceptions of tourism sustainability, and significantly different results were obtained. The study concludes that the residents’ perceptions differed across the developmental stages; thus, managers should consider the development opportunities and adopt appropriate strategies across different development stages.     

Community attachment,tourism impacts,quality of life and residents’ support for sustainable tourism development

This study examined the formation of residents’ support for sustainable tourism development based on the social exchange theory and bottom-up spillover theory. A self-administered survey along with a structural analysis was used. Our result revealed that overall quality of life satisfaction influenced support for sustainable tourism development, and that material life domains and non-material life domains were two important determinants of overall QoL. Perceived sociocultural impacts of tourism had a significant relationship with non-material life domains. Perceived economic impacts of tourism influenced both material and non-material life domains. Community attachment and residents’ perceived impacts of tourism were significantly associated.     

Analysing stakeholders’ perceptions of golf-course-based tourism: A proposal for developing sustainable tourism projects

Social interpretations of the impact of development on territories differ according to the socio-political positions of different actors, and especially depending on the degree of power wielded by each actor. These interpretations should be taken into account if the governance of development projects is to be improved, and with it, the sustainability of tourist projects in general. This paper examines a range of stakeholders' perceptions of the impacts of a golf-based tourism development in the south-west of Spain. A mixed methodology is used to analyse the results, highlighting the significance of a social impact assessment. Our findings confirm two differing discourses, one corresponding to influential actors and the other to non-influential, showing unequal degrees of variety and complexity in their argumentation and a clearly distinct capacity for shaping the local socio-environment. Our conclusions indicate that the impact of tourism development is perceived differently in line with stakeholders’ socio-political positions.     

Tourists’ aesthetic assessment of environmental changes,linking conservation planning to sustainable tourism development

Abstract

Tourists often travel to experience the natural beauty of a destination such as the Great Barrier Reef (GBR) in Australia. This nature-based destination attracts millions of tourists every year because of its outstanding underwater aesthetics. Recently, parts of the GBR have been degraded by warming sea temperatures and other local anthropogenic influences, threatening the Reef aesthetics and tourism in the region. In order to deal with this topical issue, the current research investigates tourists’ aesthetic assessment of environmental changes in the GBR ecosystem. Research outcomes indicate that tourists’ perceived beauty of the Reef is sensitive to environmental changes. The disappearance of sea animals (colourful fish, turtle), degrading coral and decreasing water quality negatively influence their aesthetic assessment, which can reduce tourist visitation in the long-term. Hence, sustainable tourism development in the GBR regions can only be achieved when government support for environmental management is strengthened. Conservation programs of the GBR should expand beyond coral restoration for controlling water quality, reducing pollution and protecting aesthetically appealing sea animals.     

The effects of community factors on residents’ perceptions toward World Heritage Site inscription and sustainable tourism development

Using partial least squares-structural equation modeling, we analyzed data from 410 questionnaires completed by a sample of residents from the vicinity of the George Town World Heritage Site (WHS), Malaysia, to investigate the effects of community factors on residents’ perceptions and support for WHS conservation and tourism development. To conceptualize these relationships, we developed a framework based on social exchange theory (SET) and previous empirical evidence. While community attachment, cultural attitudes, community involvement, and community gain had positive effects on residents’ perceptions, the effects of community members’ gain and status consistency were particularly strong. Our results suggest that perceptions strongly influence support for WHS conservation and tourism development. Having examined a number of new resident perception factors, this study makes a significant theoretical and methodological contribution to the tourism and resident perception literature. Furthermore, this study has practical implications for future sustainable community development in the George Town WHS.     

Urban residents’ place-based perceptions and attitudes toward tourism development: a comparison between the United States and China

This study aims to examine whether any cultural difference exists on the influence of residents’ place-based perceptions on perceived tourism impacts and support for tourism. A survey was distributed to urban residents in China and the United States. Structural equation modeling results show that self-esteem and self-efficacy were two important factors that influence residents’ attitude to tourism impacts in both contexts. Distinctiveness was only observed as influential in the China study, while continuity was not evident in either culture. Results imply the need for destination marketers to use various strategies to reach the target market.     

Does living in the vicinity of heritage tourism sites influence residents’ perceptions and attitudes?

Abstract

This study investigates whether the perceptions and attitudes of residents living within the vicinity of heritage tourism sites differ from those living further afield. It examines residents’ attitudes toward tourism development; community attachment; environment and culture attitudes; economic gain; and involvement, alongside the moderating role of distance from heritage tourism sites. In doing so, it investigates how the aforementioned factors influence residents’ perceptions of tourism development in their city. Data was collected from inhabitants of Kashan and Tabriz, two historic cities couched within Iran’s growing heritage tourism sector, and analyzed using partial least squares - structural equation modeling. The findings demonstrate significant differences between the perceptions of tourism impacts, economic gain, environmental and cultural attitudes, and involvement between residents living within the vicinity of heritage tourism sites and those living further afield. However, these findings contradicted the hypotheses; identifying higher positive perceptions, environmental and cultural attitudes, economic gain, and involvement for residents living far from heritage tourism sites. Further, the findings did not support the moderating role of distance for the effects of influencing factors on residents’ perceptions. Therefore, this study proffers significant theoretical contributions and practical implications with regards to developing sustainable tourism in Iran.     

The mediating role of place identity in the relationship between residents’ perceptions of heritage tourism and place attachment: the Macau youth experience

Ever since Macau became a World Heritage city, there is a growing body of research on Macau heritage tourism. However, the study on Macau residents’ place identity (PI) and place attachment (PA) amid heritage tourism development has yet to be explored. Owing to this, the current study explores the mediating role of PI on the relationship between heritage tourism perceptions and PA.     

From frozen continent to tourism hotspot? Five decades of Antarctic tourism development and management,and a glimpse into the future

Representing the main commercial activity on the Antarctic continent, Antarctic tourism is increasingly thrust into the limelight as both benefactor and detractor to the environmental and political integrity of Antarctica. In view of its unprecedented growth, questions arise about the limitations of future tourism development in Antarctica. This paper assesses Antarctic tourism development over the last five decades and evaluates its current and future status from the viewpoints of Antarctic tourism stakeholders. This assessment is informed by interviews with Antarctic tourism stakeholders and a Delphi study undertaken in 2007. The authors found that Antarctic tourism stakeholders are concerned about the increasing scale and diversification of Antarctic tourism and generally subscribe to a conservation imperative when expressing their hopes for the future use of Antarctica and the development of Antarctic tourism. In conclusion, the rapid development of Antarctic tourism requires structural, institutional and legislative changes if Antarctic tourism regulation is to remain successful.     

Residents’ perceptions on the traffic impact of a special event: a case of the Macau Grand Prix

Special events may cause significant disruptions to the community and affect the daily lives of the local residents. This study examines how local residents perceive the traffic impact of a major tourism event, the Macau Grand Prix, which is an annual event that takes place on a circuit around the streets of the city, Macao. An exploratory factor analysis reveals five factors regarding the traffic impacts of the event, and the residents of different transportation modes have distinct views on the traffic measures. Bus transit and pedestrian traffic management is found to be the most effective. The result provides the event organizer implications and assessment for the traffic planning and management measures in gaining support from the community.     

Sustainable human resource management as a driver in tourism policy and planning: a serious sin of omission?

This paper focuses on the neglect of an employment or workforce focus in policy engagement and planning for sustainable tourism. Tourism is of interest here because there is an established role for government and the private sector in policy engagement and strategic planning with respect to product development, infrastructure, marketing and human resource capacity and the focus has increasingly emphasised sustainable goals within this process. The discussion addresses the central role of people and work within concepts of sustainability and sustainable communities and questions why this has been, substantially, ignored in tourism. The paper starts by recognising the interconnectedness of employment in tourism and its workforce concerns with a wide range of inter-linked policy and operational considerations. This, in turn, points to the utility of the sustainable HRM model as a means by which to frame tourism work. Thereafter, this paper introduces new approaches through the proposal of sustainability indicators that have both theoretical and practical policy formation value in relation to the workforce. These sustainable employment capacity, service delivery capacity and service quality capacity with which policy-makers can gauge their readiness for sustainable growth in tourism employment. The research and application implications for this approach are discussed.     

The impact of successful cross-competencies on a career in tourism in Italy: the meeting point between the students’ perceptions and the requirements for professionals

ABSTRACT

The paper aims to understand how the changes occurring in the tourism sector are affecting the labor market in Italy, with a special focus on the relevance of successful cross competences (SCC). It focuses on comparing the relevance of these competencies in the perception of both students preparing to enter the tourism field and tour operators. The two-step study combined qualitative analysis that put forth specific characteristics of the tourism labor market in Italy through interviews with experts, and quantitative analysis that correlated the requirements of the tour operators to the ideas students have of what competencies tour operators entering the field should have. The results evinced differing perceptions of SCC and their relative importance in professional fields. Students manifest to miss awareness of the importance of SCC for their future careers. Furthermore, organizational ability, self-control and self-esteem were perceived by tour operators as the most important competencies to be acquired.     

Introducing the concept of environmental policy integration into the discourse on sustainable tourism: a way to improve policy-making and implementation?

Many studies have explored how the tourism sector and tourism policies understand and relate to the concept of sustainable development. A common conclusion is that tourism concentrates on economic and social viability at the expense of environmental sustainable development. This paper considers if and how the concept of environmental policy integration (EPI) could improve sustainable tourism policy implementation. It defines EPI, and explores both the three-level (co-ordination, harmonization and prioritization) and four-level (inclusion, consistency, priorities and reporting) EPI approaches. It notes that there is both strong and weak EPI, and both political systems and policy analysis approaches. The paper then describes Norway's post-2007 adoption of sustainable tourism as a central part of its national tourism development strategy, with 10 defined principles, and suggested defined development standards, and assesses the implementation of the national strategy through the lens of the EPI concept. While there are now 18 pilot sustainable tourism destinations, with 44 criteria and 108 indicators, there remain many difficult issues to address. A series of suggestions are made, the chief of which is the need for a politically strong central authority that has been entrusted with having environmental concerns within the tourism sector as its key mandate.     

Urban vs. rural destinations: Residents’ perceptions,community participation and support for tourism development

This paper investigates and compares the effects of residents' perceptions of the impacts of tourism on community participation and support for tourism development across urban and rural world heritage sites (WHSs). Partial least squares – structural equation modeling (PLS-SEM), has been employed to perform the analysis. The results reveal significant differences between the effects of residents' perceptions and community participation on support for tourism development in urban and rural destinations. However, the findings did not support any differences between the effects of positive perceptions on community participation, and the indirect effects of negative perceptions on support for tourism development. This study makes a significant theoretical contribution to the urban and rural tourism and residents’ perceptions literature by comparing rural and urban WHSs residents. Furthermore, this study has a number of practical implications for the local authorities of rural and urban WHSs.     

Development of intangible cultural heritage as a sustainable tourism resource: the intangible cultural heritage practitioners’ perspectives

ABSTRACT

Authentic intangible cultural heritage (ICH) provides a community with a unique selling point in the globally competitive tourism industry. The process of commodification of ICH, however, has threatened its authenticity and thus sustainable tourism approaches are required to achieve successful transmission and promotion of ICH as a sustainable tourism resource. This paper explores the priorities of ICH practitioners in relation to the development of ICH as a sustainable tourism resource, by utilising South Korea as a case study. The results revealed that from the ICH practitioners’ perspectives, authenticity is a holistic notion integrating the transmitted customs, inherited meanings and the practitioners’ identities. ICH practitioners agree with the potential positive symbiotic relationship between transmission of authentic ICH and promotion of ICH as a tourism resource. To achieve the positive symbiotic relationship, locals’ awareness of ICH, ICH practitioner empowerment and parallel development between tourism development and transmission of ICH are necessary. To date, the practitioner approach to the authenticity of ICH and ICH as a sustainable tourism resource is little explored in the literature, thus this paper makes a valuable addition to the area of sustainable heritage tourism.     

Responses to COVID-19: The role of performance in the relationship between small hospitality enterprises’ resilience and sustainable tourism development

Tourism is one of the hardest-hit industries by the global pandemic of Novel Coronavirus (COVID-19). Small tourism enterprises have been heavily affected and have had difficulty in business recovery. This research is an early attempt to explore the direct impact of small hospitality enterprises’ resilience on sustainable tourism development as well as indirect impact through performance. A pre-tested questionnaire survey was self-administered to owner-managers of small hospitality enterprises in Greater Cairo, Egypt. The results of structural equation modeling (SEM) using AMOS showed a positive, direct, and significant impact of resilience (planned and adaptive) on sustainable tourism development and indirect influence through performance. The results of the multi-group analysis showed that enterprise type has a significant effect on the results, where restaurant owner-managers expressed more resilience than their hotel counterparts. Several theoretical (for scholars) and practical implications for tourism policy-makers and owner-managers have been discussed and elaborated.     

Communicating sustainability through a destination’s website: a checklist to inform,motivate, and engage stakeholders

This study investigated sustainability communication through destination websites. In particular, it suggested an online sustainability communication checklist (OSC-Checklist) that informs, motivates, and engages stakeholders to contribute towards the development of environmental, sociocultural, and economic sustainability. The OSC-Checklist was applied to the official websites of the top 50 competitive destinations with the aim of evaluating the extent to which each destination communicates sustainability on its website. The results indicated that the sample destinations lack an appropriate online approach to communicate sustainability. The results also revealed that the less developed and competitive destinations scored higher in terms of communicating sustainability than other more competitive developed destinations. Theoretical and practical implications are also provided.     

The influence of trust perceptions on German tourists’ intention to book a sustainable hotel: a new approach to analysing marketing information

ABSTRACT

This study examined the relationship between German tourists’ trust perceptions and their intention to book a sustainable hotel, pioneering a new quantitative approach to sustainable tourism marketing. Data came from 300 respondents who participated in an online survey. Respondents were given a digital brochure to read containing information about a “fictitious” three-star beach hotel in Portugal, before completing a questionnaire that measured inter alia their intention to book this sustainable hotel. Both individual “general trust” (perception of others’ trustworthiness) and “specific trust” towards the fictitious hotel in the brochure were measured. The survey also evaluated respondents’ perceptions about the usefulness of the information in the brochure. Multiple regression analysis of the data indicated that general trust, trusting the hotel and perceived usefulness of the brochure were positively and significantly related to booking intentions. An interaction between general trust and perceived usefulness was also observed. This means that the higher the perception rate about the brochure's usefulness, the higher general trust was for booking intentions and vice versa. The practical implications of the results suggest that tourists could be motivated to book a hotel if its sustainability attributes and amenities were communicated in a trust inspiring way in marketing material.     

‘Heritagisation’, a challenge for tourism promotion and regional development: an example of food heritage

As a marker of regional identity, heritage remains a complex field of inquiry. The discussion proposed here will use food to investigate the process of heritage construction or ‘heritagisation’ as an important issue for rural tourism promotion. If food today is considered to be a locus of inter-cultural exchange that contributes to the construction of social identities, then it could also be considered as an important resource for rural development strategy. As it is also strongly associated with the tourism sector, gastronomic heritage, in its forms of construction and mobilisation, calls into question the social and cultural dynamics of a given space. The objective of this discussion is twofold and will treat the notion of heritage as a social construct and as a resource for action. We will attempt to answer the following question: At what point can heritage become a resource and component of professional opportunities? To what extent does this prove to be undeniably subject to the process of local ownership? Methodological note: I emphasise that this discussion, which results from a study of three rural regions in France, will attempt to formally and objectively posit a means of comprehending the process of heritage creation.     

Tourists’ perceptions of crowding,attractiveness, and satisfaction: a second-order structural model

Drawing on theories of stimulus overload and social interference, this study proposes a multidimensional way to measure tourists’ perceptions of crowding. Three dimensions of crowding are discussed: neutral, personal, and social. A second-order structural equation model is used to analyze the relationships among crowding perceptions, destination attractiveness, and satisfaction by surveying tourists at Mount Sanqingshan National Park (n?=?424). The results of a covariance-based SEM show that tourists’ perception of crowding (TPC) has negative effects on reported attractiveness of the destination. However, TPC dose not directly affects their satisfaction. Results of this study refine the multidimensional connotation of TPC and provide another dimension to evaluate the quality of tourists’ experiences apart from the universal construct of satisfaction. The paper then goes on to discuss the importance of managing TPC.