Examining the relationship between social capital and community residents' perceived resilience in tourism destinations

A thorough understanding of the influencing factors and mechanisms of community resilience in tourism destinations is vital not only for recovery after disasters but also for strengthening the adaptive capacity of community residents to manage sudden change. This study aims to investigate the roles of bonding, bridging, and linking social capital in enhancing community residents' perceived resilience in tourism destinations. Based on data derived from a survey of 691 residents of China's Dujiangyan scenic areas and Jiuzhai Valley National Park, this study used structural equation modeling to test the relationship between community residents' perceived social capital and resilience in tourism destinations. The findings suggest that the three types of social capital have significantly positive effects on community residents' perceived resilience in tourism destinations. In China's centralized political system, linking social capital is the most important type of social capital in community disaster recovery. An interaction effect between bonding, bridging, and linking social capital is found. This study's results help managers and community residents cultivate social capital, improve community resilience and maintain sustainable tourism development.     

The role of corporates in creating sustainable Olympic legacies

Abstract

The Olympic Games is a major stimulus for increased tourism. In recent years, there have been greater calls for this and other mega-events to leave sustainable positive legacies for the host city, partly to offset the massive cost of hosting. To date, little consideration has been afforded to the role corporates might play in contributing to event legacies. This gap is compounded by the lack of research examining stakeholder engagement in legacy planning more generally. This paper adopts Holmes, Hughes, Mair and Carlsen’s (2015) sustainable event legacy timeline to conceptualise how corporates through the corporate social responsibility (CSR) initiatives of sponsorship and employee volunteering can engage across the Olympic event planning cycle to generate volunteering legacies. Drawing upon a comparative study of the Sydney 2000 and London 2012 Olympic Games, tentative evidence of corporate engagement was noted but for the most part it was fragmented and CSR initiatives primarily focused on the immediate planning and delivery stages of the event cycle. The paper advances new knowledge of how volunteering legacies can be generated through the best practice engagement of corporates as key stakeholders involved in legacy planning and governance across the Olympic planning cycle.     

Indigenous legacy for building resilience: A case study of Taiwanese mountain river ecotourism

Tourist destinations as social-ecological systems face growing challenges to build resilience to cope with various disruptions. This research explores how disadvantaged Indigenous communities in Taiwan, especially those located in typhoon-sensitive and geologically fragile areas, developed resilience as tourist destinations. It applies empirical data from Indigenous River Closure, a movement which aims to develop river ecotourism and build resilience in the face of growing uncertainty. The research applies mixed methods, including in-depth interview, news-archive review, and participatory observation, with an intention for primary data and secondary data to complement one another.Based on the intertwined concepts of resilience, adaptability, transformability, and self-reorganization, the results show that River Closure initiated from within those communities (endogenous) seems to build greater resilience in ecotourism. At the same time, cases instigated by outsiders (exogenous) are not without potential to be successful, but there is a need to cautiously build consensus and increase capacity in the collaborative process with outside resources.The success of river ecotourism in a sensitive area depends on the level of social capital. It plays a key role in mobilizing community resources to adapt to uncertainty, reorganizing relations between the community and tourism development, and transforming River Closure from a community-based response to exploitation, to a robust Indigenous movement. However, while inherent social capital is proved to be a strong essence for community actions, it is becoming rare in modern society. Thus bolstering social capital is core to the exogenous approach for building resilience in the tourism sector.     

VOLUNTEER TOURISM: A HOST COMMUNITY CAPITAL PERSPECTIVE

This study examines the impact of volunteer tourism on host communities utilising a community capitals perspective. A research design that includes focus groups, interviews and website analysis targets a cluster of communities that have hosted NGO run volunteer tourism programs in the Philippines for over twenty years. Flora’s (2004) community capitals framework is applied to delineate a broad spectrum of impacts resulting from volunteer tourism. This framework accounts for political, built, natural, financial, human, cultural, and social (bridging and bonding) capitals. The data provides strong evidence that, in this case, volunteer tourists exert bridging social capital that in turn impacts every form of community capital. The study also reveals two additional forms of capital: welfare and personal.     

Assessing the contribution of a major cycle race to host communities in South Australia

The development of major sport events in rural areas offers opportunities for local communities to engage in leisure, sport and tourism activity. While current studies investigate the impact of sport events on residents individually, little research has taken a community perspective. The purpose of this research was to explore the process of event development and the impact upon social interactions in seven rural communities in the 2012 Tour Down Under cycling race in Australia. Using grounded theory to explore community activities, interviews and focus groups with over 100 participants resulted in the development of a core category of collaboration; and five subcategories to examine the role of the event in stimulating community interaction and social capital. A model of sport event development explains the impact of the event development process on community relations in this rural context. Implications are discussed for managing the relationships between communities and event management organisations.     

Social capital: An investment towards community resilience in the collaborative natural resources management of community-based tourism schemes

Community-based tourism projects appear to be the most favoured option for enhancing community livelihoods through the collaborative management of communal natural resources in land reformed areas in South Africa. A case study approach was adopted to establish the role of social capital in building community resilience through the management of common pool natural resources. Using the assemblages and systemic-resilience theories, this paper establishes which relationships between social capital and community resilience are best for pursuing successful community-based tourism schemes. Lessons were drawn from Somkhanda Community Game Reserve in the Gumbi community, KwaZulu Natal, South Africa. The paper identifies three main community resilience shocks: governance, financial and skills. It notes that strong social capital can promote the realisation of community resilience in communal natural resources management. It further points to the need for avoiding environmental romanticisation, as there is a need to focus on the complexities involved in managing communal natural resources in land reformed communities.     

Running together: The social capitals of a tourism running event

This article discuss the types of social capital that are co-produced and consumed by a host of actors during a small-scale sport event called Etape Bornholm, a five-day tourism running event. We make a contribution to the literature on social capital in small-scale tourism sport events by developing the spatial dimensions of territoriality and mobility as a supplement to discussions of bridging and bonding. Through a qualitative investigation of local organisers, volunteers, runners, supporters and spectators, we show how four types of social capital are involved in making the event happen. The conclusion develops the metaphor of “running together” to conclude on the forms of social capital that are drawn upon and practised.     

A capital assets framework for appraising and building capacity for tourism development in aboriginal protected area gateway communities

Tourism may constitute an important livelihood option and conservation incentive for communities located near protected areas (PAs). Gateway communities can benefit significantly from the development of tourism through increased employment, financial gains, infrastructure creation, cultural revitalization, and environmental protection. Yet, tourism is not a panacea for PA communities and the development of a local tourism industry often fails to deliver significant economic, social, cultural, and environmental benefits. Clearly defined frameworks for maximizing the benefits from tourism development for PA communities are needed so that tourism can more directly support community development and conservation efforts. This paper presents a framework for appraising and building community capacity for tourism development in aboriginal protected area gateway communities. The framework was developed through the analysis of qualitative results from five different research projects around seven capital assets (i.e., natural, physical and built, financial, political and institutional, social, cultural, and human capitals). Preliminary results from application and testing of the framework are also explored. The framework presented herein has significant potential for broader application in non-aboriginal, international, and non-protected area communities.     

Music Festivals and Social Inclusion – The Festival Organizers’ Perspective

There is growing interest in how festivals can help to build strong and cohesive communities, particularly whether they can reach a broad swathe of the population or operate as enclaves. This article explores ways in which festival organizers may contribute to social inclusion goals through a qualitative phenomenological study of music festivals. Findings suggest that these festival organizers may contribute to social inclusion across four areas of society—consumption, production, political engagement, and social interaction or communitas—through factors such as providing opportunities for local participation, learning new skills, and access to education about social justice. However, it appears that these festival organizers tended to direct their social inclusion efforts toward portable communities, focusing on attendees but failing to reach out to local residents. This limits their ability to embrace the local community in its broadest sense, and calls into question their likelihood of achieving inclusivity outcomes.     

Community-based tourism and networking: Viscri,Romania

This paper raises questions concerning the complexity of the term “community” when dealing with community-based tourism initiatives. It highlights the difficulty of translating into practice the paradigm of “community-based tourism”. Through a case study of tourism in the multi-ethnic village of Viscri, Romania, the paper discusses the operational role that a network of both internal and external actors may play in piloting tourism initiatives that produce benefits for communities that are unaccustomed to participatory development processes due to various barriers. The study highlights the key role played by a local leader and an external foundation in building a network that, thanks to the bonding and bridging relations activated, led the community towards a form of sustainable tourism development and a broader amelioration of the social conditions. The network described can be replicated in other geographical contexts, provided there is strong local leadership and also international interests and donors. In the long term, however, the network needs to be strengthened by involving other actors, above all local authorities. They are needed to assure the basis for long-term empowerment, participation in decision-making and progressive diversification of economic activities.     

Volunteer tourists’ perceptions of their impacts on marginalized communities

Abstract

Using a phenomenological approach, this study examines the experiences of volunteer tourists in host communities using social representations theory. Semi-structured interviews were conducted with volunteer tourists on perceived impacts on favela (slum) communities of Rio de Janeiro, Brazil. This study was developed to address a need for further research that critically looks at the social impacts of volunteer tourism in marginalized communities. It addresses the following question: How does volunteer tourism influence a marginalized community from the perspective of the volunteers? Notably, the majority of the volunteers in this study had difficulty describing how volunteer tourism has benefited the community beyond their own individual contributions, and it was difficult for them to see broader implications of volunteer tourism in general. Recommendations of management actions that will help to maintain and enhance the benefits and alleviate the negative consequences and obstacles that were perceived by volunteer tourists are given.     

Co-flourishing: Intertwining community resilience and tourism development in destination communities

This paper contributes to the understanding of community resilience in tourism development in the destination community. Accordingly, we propose a ‘co-flourishing’ framework integrating community resilience and tourism development by mobilising six types of community capital – human, social, natural, physical, financial, and psychological – which strengthen community capacity during disturbances or crises. We argue that the existing understanding of the tourism system tends to be resource-driven and market-oriented. Such approaches neglect the needs of the destination community, which should have adequate resources for its goal of providing a good life for its members. We first review the six forms of community capital and their implications for community resilience, and argue that tourism development has a negative impact on various kinds of community capital – particularly in destination communities. Hence, we propose a co-flourishing framework which advocates a paradigm change in tourism development to cater to the capital needs of the community. The proposed framework highlights practical long-term policy suggestions for tourism development and planning. We identify further necessary research is needed to accumulate empirical evidence to better apply the co-flourishing framework in various development scenarios in both developing and developed economies.     

Destination social capital and innovation in SMEs tourism firms: an empirical analysis in an adverse socio-economic context

Abstract

This study examines the structural relationships between internal and external resources that explain the innovation of small tourism firms in adverse socio-economic contexts. Specifically, it analyzes two internal resources, human and organizational-technological capital, and the valuable intangible resources derived from social interactions between the agents in the destination (other companies, institutions, and community). The research hypotheses are tested by means of structural equation analysis applied to an empirical study of 180 tourism firms located in Isla Margarita (Venezuela). The findings confirm the importance of external resources derived from relationships with destination agents in the innovation behavior of tourism small and medium-sized enterprises (SMEs). While business social capital affects innovative behavior directly, other types of internal intellectual capital mediate the relationship between innovative behavior and institutional and community social capital. It is the first to address the local community’s role in the innovation of tourism SMEs. The importance of integrating firm and destination resources should inform SMEs’ innovation policies in adverse contexts where the scarcity of resources make vulnerable the economic, social and environmental sustainability.     

Local perspectives of ecotourism development in Tawushan Nature Reserve, Taiwan

This paper examines local responses to potential ecotourism development in the Tawushan Nature Reserve located in southeastern Taiwan. Community attitude and intention toward four dimensions of ecotourism, including conservation of natural resources, preservation of cultural tradition, sustainable community development, and participation in ecotourism planning and management, were measured. Furthermore, the paper examines whether or not there is congruence between community attitude and intention toward ecotourism development. Analysis is based on data collected using face-to-face questionnaire interviews in two indigenous communities consisting primarily of the Paiwan ethnic group. The study findings show that local people hold generally positive views of the measures necessary to achieve ecotourism; however, their intentions to engage in behaviors to support these measures do not entirely match with their positive views. This suggests that while local residents may support ecotourism development based on international guidelines, their intentions to act will depend on local environmental, social, and politico-economic conditions. It is suggested that issues related to community empowerment, relationship between government and communities, value conflicts introduced by ecotourism development, and the dynamics among and between various community groups will need to be addressed if positive community intention to participate in ecotourism is to be encouraged.     

Ecotourism and indigenous micro-enterprise formation in northern Australia opportunities and constraints

Indigenous Australians suffer considerable social and economic disadvantage. The challenge for Indigenous communities and policy makers is to discover or create opportunities that will provide sustainable development. Tourism is seen as one sector that could possibly provide such opportunities. Indigenous tourism enterprises are in most situations likely to be micro businesses. Micro businesses, Indigenous and non-Indigenous, have relatively high failure rates so it is important to undertake substantial planning to avoid failure. This paper presents the results of a planning process undertaken by an Indigenous clan planning to operate their own ecotourism micro-enterprise within Ngukurr, an Indigenous community in northern Australia. The study highlights the fact tourism does provide potential for economic development because Indigenous enterprises often have some competitive advantages. In addition, the study highlights the fact that communities often do not have the capacity to undertake all the tasks necessary to establish and operate a commercially successful ecotourism enterprise. Partnerships with other stakeholders within the region can help overcome this constraint. Finally, it is noted that the CDEP scheme has the potential to satisfy the need for funds that cannot be satisfied through normal channels.     

Factors influencing social capital in rural tourism communities in South Korea

This study aimed to identify the factors influencing social capital as it affects community conflict management for community residents in rural tourism villages. An on-site survey consisting of self-administered questionnaires was conducted with residents of rural tourism communities. These self-administered surveys were obtained from 380 community residents in the study area. A factor-clustering method identified distinct segments: high social capital (52%) and low social capital (47.7%). The estimation of a binary logistic regression model determined the characteristics of community residents who were most likely to be associated with each type of social capital. Results indicated that fruit, vegetable and rice farmers who also operated farm-stay businesses and rural activity programmes for tourists had the most social. We suggest that certain types of government policy programmes are helpful for increasing social capital and managing community conflicts by means of involvement in the tourism business.     

Does a small community (town) benefit from an international event?

Tourism has been shown as a viable option for uplifting communities. However, not all communities have significant tourist attractions or are as easily accessible as larger, more developed cities. This isolation makes tourism benefits more difficult to achieve. This study aimed to determine to what extent an annual international sporting event, the Fauresmith 200 International Endurance Ride, can be an attraction in a small, mostly isolated community and can benefit residents, as well as the extent to which the event contributes to the community over time. Using quantitative, convenience sampling (questionnaires), four social impact perception factors during the event were revealed, as well as four social impact perceptions factors among residents of the event over time. Residents were found to perceive benefits both during the event and over time. Recommendations are made regarding the management of the event and the development of future sports events in the town.     

Unintended outcomes of the London 2012 Olympic Games: local voices of resistance and the challenge for sport participation leverage in England

This study was undertaken with five families before, during and after the London 2012 Olympics to examine and explore everyday reactions to the Games on families in the East Midlands region of England. The aim of the research was to build localised accounts of the multiple interpretations, potential impacts and reactions to the Olympics in everyday family household settings. The views, perceptions and interpretations of the Games were gathered through qualitative research methods, using video diaries and, pre- and post-event, group interviews. Findings from the study illustrated diverse reactions to the legacy messages, resistance to policy interpretations surrounding this mega event and a strong sense of regional and financial exclusion from the event. Lessons can be learnt for both policy-makers and event managers in the design of future events that encompass the localised perspectives of those communities and individuals who consume the event beyond direct physical participation. In particular, themes from the data included the importance of regional community involvement of national showcase events, limitations of existing media and web-based information sources, and the everyday resistance to policy messages assumed as taken for granted. It is also hoped that the study will provide lessons for the Rio 2016 Olympics from a local delivery perspective.     

The environment‐community symbiosis: A case for collaborative tourism planning

This article advances the proposition that sustainable tourism can be achieved through recognition that the public and private sector, the host communities and the natural environment are interdependent stakeholders in a complex tourism ‘domain’, where no single individual, agency or group can resolve strategic tourism issues by acting alone. The planning and management of this domain for the purpose of achieving sustainability requires moving away from traditional approaches towards dynamic collaboration among the stakeholders of the tourism development and planning domain. Collaboration provides a flexible process which evolves over time, enabling stakeholders to disseminate and manage problems or issues on an interactive basis. It offers an attractive alternative to adversarial problem solving methods in tourism planning and management, when inter or multi‐sectoral participation is required. The paper commences with a discussion of the shortfalls of traditional tourism planning processes and models, followed by an overview of collaboration ‘theory’. Examples are given which illustrate collaborative approaches in several mountain resort areas. An exploratory case study of tourism development and planning issues in the mountain community of Canmore, Alberta (Canada) is then presented, leading to a discussion and conclusion regarding the theoretical and practical applications of collaboration toward achieving sustainable tourism.     

Community-based tourism,social capital,and governance of post-conflict rural tourism destinations: the case of Minca,Sierra Nevada de Santa Marta,Colombia

Community-based tourism (CBT) in Colombia was identified as a strategy to reduce rural poverty and social inequalities in regions affected by political violence. The objectives of CBT are met through community and multilevel governance. Strong social capital is a necessary condition to meet such objectives. This article contributes to the theoretical and empirical analysis of the relationships among community-based tourism, social capital and governance in post-conflict contexts. Based on a set of indicators to measure social capital, and economic, sociocultural and environmental benefits perceived by the community, the case study in Minca, Sierra Nevada de Santa Marta (Colombia), demonstrates that tourism barely benefits communities when there is insufficient social capital and unstructured governance due to the low presence of the government. Despite the existence of legislation favorable to the empowerment of peripheral communities, rulers lack the political incentives to strengthen the social capital required for the development of community-based tourism.