The role of individual entrepreneurs in the development of competitiveness for a rural tourism destination – A case study

The aim of this case study is to increase our understanding of the role of entrepreneurs in enhancing the competitiveness of a rural tourism destination. A literature review of the research on destination competitiveness with a focus on the roles of different stakeholders is first presented, followed by a narrative about rural tourism development, the competitiveness of rural destinations and the role of entrepreneurs in establishing successful destinations. The data consists of six case studies and nine semi-structured interviews among tourism entrepreneurs and managers at a rural tourism destination in Finland. The findings challenge the prevailing DMO dominated approach to destination competitiveness development, and call for the acknowledgment of collaboration between small tourism enterprises in the enhancement of rural destinations. Municipalities have a crucial role as facilitators of the entrepreneurial environment, but without innovative, committed, and risk-taking entrepreneurs no destination will flourish.     

Government management of tourism — a Thai case study

This article examines the relationship between government and the tourism industry and the problems of that relationship as both strive for more effective management to meet the challenge and changes of the 1980s. Attention is focused on the role of government and the political input, the tourism management agency, the government administrative system, the industry, and the response of these various groups to demands on the tourism sector. The article concentrates on Thailand but many problems experienced are common to most countries and arise from the nature and role of government and the tourism industry and their relationship.     

Tourists’ representations of coastal managed realignment as a climate change adaptation strategy

In coastal destinations climate change adaptation is needed to address coastal erosion due to a combination of sea level rise and more frequent extreme weather events leading to loss of natural features and tourism infrastructure. Managed realignment is increasingly adopted as a strategy to address coastal change; however, this has often proved a contentious strategy with stakeholder groups. This study explores tourists' representational framework of managed realignment and how this frames understanding of the concept, understanding of how coastal resources might change and implications for future visitation. Data compiled using a questionnaire adopted a social representations theory perspective to analyse how collective tourists’ ideas may serve to mobilise the public in various ways. In general tourists have a poor understanding of managed realignment anchored to historic coastal management strategies and contextualised by use values with consequent implications for tourism planning and coastal management decision making.     

The coronavirus pandemic – A critical discussion of a tourism research agenda

Unquestionable, the coronavirus (Covid-19) pandemic is one of the most impactful events of the 21st century and has tremendous effects on tourism. While many tourism researchers worldwide are currently ‘Covid-19 research gap spotting’, we call for more deliberateness and rigor. While we agree that the coronavirus pandemic is unique and relevant to research, we argue that not all effects are worth researching or novel to us. Previous research on crises and disasters do show similar patterns and existing theories can often very well explain the current phenomena. Thus, six illustrative examples are shown how a research agenda could look like. This includes parts where theoretical explanations from tourism are missing, as well as where we think existing knowledge might be subject to a tourism paradigm-shift due to the coronavirus pandemic.     

Tourist experience of slow tourism: from authenticity to place attachment – a mixed-method study based on the case of slow city in China

ABSTRACT

This study connected slow tourism with the concept of authenticity and place attachment using a mixed-method approach. Different factors were seen as likely to influence the behavioral intention. Yaxi town (the first international slow city in China) was chosen as the research site. Results show that authenticity in the context of slow tourism include objective authenticity, constructivism authenticity and existential authenticity. Authenticity partly influence place attachment and behavioral intention; two dimensions of place attachment have significant effect on behavioral intention. Findings of this study can be applied to slow tourism marketing and slow destination management.     

The future of the past: Sustainable management of archaeological tourist sites – The case study of Israel

The objective of this study is to examine the management strategies for archaeological heritage sites and to identify optimal managerial strategies for such sites. The study is primarily qualitative in nature and consists of two main stages: a) development of a conceptual framework based on measures for site evaluation; 2) application of the methodology to four case studies. The findings indicate that in addition to the realms of Environment and Economy, heritage sites have three other significant realms that are relevant to archaeological sites: Values and Culture, Organization and Legislation, and Society and Community. These three realms were found to hold significance for the long-term management of archaeological tourism, although they are currently under-developed in the four case studies investigated. The study also proposes a model called the Sustainability Index for Archaeological Sites (SIAS), which can serve as a basis for operative decisions in the management process.     

Chinese international students’ psychological adaptation process in Korea: the role of tourism experience in the host country

This study aims to shed light on the effect of international students’ lifelong learning and dining experience during the trip in a host country on their psychological adaptation, place attachment, and sharing of tourism experience. Employing responses from 247 Chinese students in South Korea, a SEM (Structural Equation Modeling) technique was used for the analysis. The study found that lifelong learning positively influences dining-out flow experience, which in turn placed positive effects on psychological adaptation, place attachment, and sharing of tourism experience, whereas place attachment mediates the relationship between flow experience and both sharing of tourism experience and psychological adaptation.     

Understanding tourists’ reactance to the threat of a loss of freedom to travel due to climate change: a new alternative approach to encouraging nuanced behavioural change

This article proposes that reactance theory can be used to better understand how tourists’ perceptions of climate change affect their travel decisions. Reactance theory explains how individuals value their perceived freedom to make choices, and why they react negatively to any threats to their freedom. We study the psychological consequences of threatening tourist's freedoms, using a range of projective techniques: directly, using photo-expression, and indirectly, through collage, photo-interviewing and scenarios. We find that reactance theory helps to explain the extent of travel to two destinations: Svalbard and Venice, providing a nuanced understanding of how travellers restore their freedom to travel through three incremental stages: denying the climate change threat, reducing tensions arising from travel and heightening demand particularly for the most visibly threatened destinations. The theory suggests a fourth stage, helplessness, reached when consumers dismiss the value of destinations once they can no longer be enjoyed, but for which we, as yet, have no data. Reactance theory questions the validity of awareness-raising campaigns as behavioural change vehicles, provides alternative explanations of why the most self-proclaimed, environmentally aware individuals travel frequently, and helps identify nuanced, socially acceptable forms of sustainability marketing, capable of reducing resistance to change.     

Ethnic minority tourism in China – Han perspectives of Tuva figures in a landscape

Ethnic or indigenous tourism has attracted significant academic research, but with the exception of Taiwan's minorities much of the research in the English language journals has been dominated by the perspective of western tourists gazing upon the minorities. Additionally such studies have tended to be quantitative in nature. This paper studies the attitudes of Han tourists towards the Tuva minority of Kanas Scenic Area and reports results derived from 650 respondents. Equivalencies with western-based research are found, with about only 11 per cent of tourists having any significant interest in minority cultures, although evidence exists that Tuva and their Kazakh neighbours contribute to destination image as figures in the landscape – a landscape that is attractive to Han tourists for aesthetic and relaxation reasons. However, while simpler analysis is found to be effective in creating clusters, a causal model fails due to issues of auto-correlation and multi-collinearity, which problems may be pertinent in other studies that report the gaze of a majority on the culture of the minority. The implications of both findings and research method are discussed.     

Impersonation in ethnic tourism – The presentation of culture by other ethnic groups

Adopting Goffman’s (1959) theories about presentation in daily life, this paper discusses the use of the culture of marginalised peoples whose very marginality forms the focus and subject of a tourist gaze and tourism development. This paper (a) examines to what extent Goffman’s theory (1959) regarding presentation of self in daily life can be applied in discussing commercial cultural performance, and (b) explores the operational mechanism of impersonation in multi-ethnic communities. The discussion is based in an ethnic community, Xinjiang, China where the first author resided for a year for fieldwork. An interdisciplinary approach is adopted in this study. Sociological theory, anthropological research method and management practice are all involved and the implications for both theory and practice are discussed.     

The formation of visitor behavioral intention to creative tourism: the role of push–Pull motivation

This study proposes and examines a behavioral intention to re-experience model consisting of experience quality, perceived value, satisfaction, and push–pull motivation factor as the determinants. For this purpose, self-administrated questionnaires were utilized to gather data from 369 participants of five creative tourism attractions in Indonesia. To examine the proposed model and hypotheses, partial least square modeling was applied. The results provide evidence that pull motivation impacts visitor behavioral intention to re-experience. It also demonstrates that push motivation impacts visitor behavioral intention to re-experience and is strengthened by experience quality and perceived value.     

Sustainable development of industrial heritage tourism – A case study of the Industrial Monuments Route in Poland

The main goal of our research was to identify, characterize and discuss the main types of business models that can be found in touristic heritage sites that have been transformed into such from former industrial facilities or were newly created to pass on the heritage values. The research is a continuation of our study that started in 2017 on on Polish touristic sites, that are associated on a touristic route – Industrial Monuments Route of Silesian Voivodeship. This route is located in southern part of Poland and it is the largest industrial route in the country. Our research revealed, organized and complemented the different types of business model transformation that took place in the analysed sites, among them is the post-production organization model which is the most frequently occurring one. This model applies to touristic ventures or cultural institutions that are former production or extraction facilities. Thanks to the transformation of those sites they suite now to fulfil their new touristic function, even if originally they have been designed for other purposes. The use of such transformed business models has also proven itself as an effective and in many cases the only way to preserve and save cultural heritage from degradation.     

From frozen continent to tourism hotspot? Five decades of Antarctic tourism development and management,and a glimpse into the future

Representing the main commercial activity on the Antarctic continent, Antarctic tourism is increasingly thrust into the limelight as both benefactor and detractor to the environmental and political integrity of Antarctica. In view of its unprecedented growth, questions arise about the limitations of future tourism development in Antarctica. This paper assesses Antarctic tourism development over the last five decades and evaluates its current and future status from the viewpoints of Antarctic tourism stakeholders. This assessment is informed by interviews with Antarctic tourism stakeholders and a Delphi study undertaken in 2007. The authors found that Antarctic tourism stakeholders are concerned about the increasing scale and diversification of Antarctic tourism and generally subscribe to a conservation imperative when expressing their hopes for the future use of Antarctica and the development of Antarctic tourism. In conclusion, the rapid development of Antarctic tourism requires structural, institutional and legislative changes if Antarctic tourism regulation is to remain successful.     

Experiencing the real village – a netnographic examination of perceived authenticity in rural tourism consumption

There is an upsurge of research interest regarding authenticity in contemporary tourism consumption as modern tourists have been found to prefer involve in real backstage experiences to participating in pseudo-events and mass congregations. This paper presents a netnographic analysis of tourists’ reviews on village destinations and explores how authenticity is experienced by tourists in a village setting and the indicators pertaining to it. Trip Advisor reviews of three Indian villages were downloaded and analysed. Findings reveal that tourists consider authenticity as a critical factor in rural village experience. The indicators of rural authentic experience and their implications are also highlighted.     

Sustaining culture and seeking a Just Destination: governments,power and tension – a life-cycle approach to analysing tourism development in an ethnic-inhabited scenic area in Xinjiang,China

Set against the background of China's changing economy and its rapid rise as a major tourism provider, this paper examines the development of tourism, and tourism policies, in Kanas (Xinjiang), an ethnic inhabited scenic area in north-western China which has seen visitor numbers rise from c. 800 to c. 1 million annually from 1990 to 2013. It uses the first four stages of Butler's Tourism Area Life Cycle model (TALC) as a framework, analysing governments’ role in policy-making and implementation, and the tensions and conflicts at each TALC stage. It finds that the TALC is a useful analytical framework in China, despite its command economy, and governments’ multiple roles in tourism development. The position of cultural heritage and the characteristics of the Tuva and Kazakh ethnic minority peoples in tourism in Kanas are critically examined, as is China's concept of social harmony and progress. Social harmony is compared – and contrasted – with the emerging concept of the Just Destination in destination planning and management. The minorities are found to be weak in knowledge, capital and bargaining power, but the relationships involved are complex and still evolving. The paper is one of a JOST series on China's new tourism management policies.     

Littering in protected areas: a conservation and management challenge – a case study from the Autonomous Region of Madrid,Spain

This paper examines issues surrounding littering in protected areas (PAs), one of the most ubiquitous and conspicuous impacts of tourism activity. In addition to obvious visual, landscape-affecting impacts, litter may have hazardous consequences for biodiversity and humans. In order to precisely assess littering in a densely populated region with high levels of visitation to natural and protected areas, we counted, measured and classified all types of non-organic litter covering an area of 1 cm² or more found on the ground in zones intensively used by visitors (picnic areas and paths) within the 10 PAs of the Autonomous Region of Madrid. On average, 11.65 m²/ha of litter were recorded in those zones. Strict visitor management measures greatly reduced that figure. Over 75% of all litter was paper and cardboard, and plastic; 88% of litter coverage was by large pieces over 25 cm² in size. We tested the hypothesis that the amount of waste found on paths is correlated with the distance to the entrance to a PA, but no general model fitted actual litter distribution patterns, although empirical results backed the hypothesis for most cases. A range of waste management strategies are explored and litter management measures suggested for problematic PAs.     

Sustainable human resource management as a driver in tourism policy and planning: a serious sin of omission?

This paper focuses on the neglect of an employment or workforce focus in policy engagement and planning for sustainable tourism. Tourism is of interest here because there is an established role for government and the private sector in policy engagement and strategic planning with respect to product development, infrastructure, marketing and human resource capacity and the focus has increasingly emphasised sustainable goals within this process. The discussion addresses the central role of people and work within concepts of sustainability and sustainable communities and questions why this has been, substantially, ignored in tourism. The paper starts by recognising the interconnectedness of employment in tourism and its workforce concerns with a wide range of inter-linked policy and operational considerations. This, in turn, points to the utility of the sustainable HRM model as a means by which to frame tourism work. Thereafter, this paper introduces new approaches through the proposal of sustainability indicators that have both theoretical and practical policy formation value in relation to the workforce. These sustainable employment capacity, service delivery capacity and service quality capacity with which policy-makers can gauge their readiness for sustainable growth in tourism employment. The research and application implications for this approach are discussed.     

Opportunities and challenges in the contribution of wine routes to wine tourism in Italy – A stakeholders' perspective of development

Wine tourism in Italy, the largest wine producing country in the world, has achieved outstanding performance over recent years. However, various institutional, managerial, and professional delays in the field impede Italy from developing its full potential as a wine tourism destination, most likely because of the still unsatisfactory engagement of all possible stakeholders. A recent step forward has been the specific amendment regarding wine tourism provided by the 2018 Budget Law, anticipating regulatory norms for the sector. In this scenario, Italian wine routes, established by Law No. 268/1999 and consolidated by the law on vines and wine (Law No. 238/2016), should play a key role in the governance and management of the local wine tourism industry. However, the state of the industry presents opportunities and (above all) challenges. Our research contributes to exploring this scenario, providing evidence from the field and potential guidelines for development through territorial stakeholders' engagement.     

Responses to COVID-19: The role of performance in the relationship between small hospitality enterprises’ resilience and sustainable tourism development

Tourism is one of the hardest-hit industries by the global pandemic of Novel Coronavirus (COVID-19). Small tourism enterprises have been heavily affected and have had difficulty in business recovery. This research is an early attempt to explore the direct impact of small hospitality enterprises’ resilience on sustainable tourism development as well as indirect impact through performance. A pre-tested questionnaire survey was self-administered to owner-managers of small hospitality enterprises in Greater Cairo, Egypt. The results of structural equation modeling (SEM) using AMOS showed a positive, direct, and significant impact of resilience (planned and adaptive) on sustainable tourism development and indirect influence through performance. The results of the multi-group analysis showed that enterprise type has a significant effect on the results, where restaurant owner-managers expressed more resilience than their hotel counterparts. Several theoretical (for scholars) and practical implications for tourism policy-makers and owner-managers have been discussed and elaborated.