‘Race’, sport and leisure: lessons from critical race theory

This paper presents and explores critical race theory (CRT) as an ontological starting point for the study of sport and leisure. CRT is based on five precepts outlined by Solorzano and Yosso that centre ‘race’ and racism, social justice, plurivocality, transdisciplinarity and challenge orthodoxies. There have been a number of recent criticisms and debates amongst leisure and sports studies writers that challenge their general focus of study as narrow and myopic. The five precepts have been fundamental to radical shifts in critical legal studies over the past fifteen years and have significance for the development of critical sport and leisure theory. CRT and ‘race’ critical perspectives are drawn out, clarified and their mutual agendas focussed. It is argued here that researchers and writers need urgently to centralize ‘race’ and racism as core factors in the study of social relations in sport if Birrell's optimism in the development of sport (and leisure) theory is to be realised.     

国内外奥运旅游研究进展综述

自公元前776年举办第一届古代奥运会以来,旅游与奥运会便形影相随.随着现代人类休闲时间的增多与经济承受力的增强,作为大型事件的奥运会吸引了越来越多的旅游者观光游览,同时也受到旅游学术界越来越多的关注.本文以奥运旅游的起源、奥运旅游的定义与特点出发,从奥运旅游研究历史、吸引物研究、市场特征研究、经济社会影响研究等多方面对国内外奥运旅游研究进行了总结.     

What motivates volunteers to help at business events? Reciprocal altruism and reflexivity

Volunteering literature is yet to examine the motivations for helping at business events. This paper contributes to closing this research gap by on-the-ground investigation of volunteer motivations at business events. Drawing upon 22 volunteers from different business events in China, the results identify a variety of functional motives related to self-development. The analysis gives emphasis to the subjectivity and reflexivity with which individuals give meaning to their motivations and suggests that reciprocal altruism and reflexivity are evident among volunteers. This paper provides insights into the salience of business event volunteering and suggests implications for event organisers dealing with volunteers.     

Impacts of positive and negative corporate social responsibility activities on company performance in the hospitality industry

In spite of growing concern for corporate social responsibility (CSR) in various industries including the hospitality industry, the relationship between CSR activities and financial performance is a rarely examined subject in the hospitality context. Especially, research measuring the separate impacts of positive and negative CSR activities on companies’ financial performances remains, as yet, unconsidered. Thus, this study examines different impacts of positive and negative CSR activities on financial performance of hotel, casino, restaurant and airline companies, theoretically based on positivity and negativity effects. Findings suggest mixed results across different industries and will contribute to companies’ appropriate strategic decision-making for CSR activities by providing more precise information regarding the impacts of each directional CSR activity on financial performance.     

How effective are your CSR messages? The moderating role of processing fluency and construal level

This study explores effective ways for hospitality companies to communicate their corporate social responsibility activities with customers. The moderating role of processing fluency and psychological distance has been examined. The findings suggest that when customers are making a decision for the distant future (e.g., three months later), they are more likely to engage in abstract thinking and rely on metacognitive cues such as processing fluency. As such, a CSR message with high processing fluency will be preferred. On contrary, when customers are making a decision for the near future (e.g., next week), their information processing strategies are influenced by their concrete mental representation of the events. Under such circumstance, customers tend to have a more positive attitude and purchase intention after reading a CSR message with low processing fluency. Theoretical and managerial implications are discussed as well.     

The effect of CSR on corporate image,customer citizenship behaviors,and customers’ long-term relationship orientation

With the expansion of corporate social impact, corporate social responsibility (CSR) activities have been regarded as a critical factor for corporate management. There is a need to understand customers’ perception of CSR activities for future corporate profitability. Thus, this study investigates the effect of multidimensional CSR activities on customers’ corporate image, customer citizenship behavior (CCB), and long-term relationship orientation (LRO). The results indicate that CSR (economic, ethical, legal, and philanthropic) had a positive effect on corporate image and on CCB (making recommendation, helping other consumers, and providing feedback). It also appears that CCB had a positive effect on LRO with firms. This study provides empirical implications for companies by verifying the effect of CSR activities as a focal factor in building long-term relationships as an organizational goal in the foodservice industry.     

北京居民对2008奥运会影响的态度和看法

通过时1165名北京居民的电话调查分析其对2008奥运会影响的态度和看法,本文验证发展出4个方面的(社会心理、社会生活、城市发展、经济发展)20条具体盛事影响的条目.另外,依照对奥运影响的看法,居民被分为两个组群:积极派和中间派.一些影响居民组群归属的固定变量得以确认.调查结果建议在奥运规划准备过程中更多了解当地居民的意见将有助于取得奥运会的全面成功.     

Hotels’ corporate social responsibility practices,organizational culture,firm reputation,and performance

Corporate social responsibility (CSR) practices are considered one of the key success factors influencing firm performance. However, how CSR practices should be integrated into an organization’s business practices has not been investigated empirically. The present research proposes an integrated model incorporating the interrelationships among CSR practices, organizational culture, and corporate reputation to improve firm performance in the hotel industry. The proposed model is developed using stakeholder theory and the perceptions of the general managers. According to the study’s results, organizational culture influences different dimensions of CSR. The results further indicate that hotels using CSR practices related to employees and customers strengthen their reputation. Through improved reputation, CSR practices positively influence firm performance. Furthermore, hotel managers perceive that CSR activities in the local community and related to the environment do not significantly affect a hotel’s reputation. Theoretical and practical implications are provided, and the limitations of the study and future lines of research are discussed.     

How do consumers’ perceptions differ across dimensions of corporate social responsibility and hotel types?

This study develops three hypotheses regarding corporate social responsibility (CSR) in the context of the hotel industry. First, the study examines a ranking of consumers’ perceived importance of the four CSR dimensions proposed by Carroll’s hierarchy of CSR in 1991, expecting the following orders: philanthropic, ethical, legal, and economic dimensions, from most to least important. Second, the study investigates the relationship between consumers’ perceived importance of and their overall support for CSR. Third, the study introduces the type of hotel (for example, economy, mid-scale, and upscale) as a moderator to provide a better explanation of the relationship between consumers’ perceived importance of the CSR dimensions and support for CSR. Contributions to the CSR literature in general, and also specifically relating to the hotel context, and managerial implications are discussed.     

Narcissistic CEOs and corporate social responsibility: Does the role of an outside board of directors matter?

During recent years, there has been a growing interest in CEO narcissism across disciplines. Various scholars document that CEO narcissism is an important factor that should not be overlooked when analyzing various organizational outcomes and strategies. Research on CEO narcissism has focused on its negative implications on organization outcomes. However, little attention has been paid to its effect on corporate social responsibility (CSR). This study explores the relationship between CEO narcissism and two distinct facets of CSR (stakeholder management and social issue participation), while taking into account the moderating role of outside board of directors. Using a sample of publicly traded U.S restaurants, the results document that an outside board of directors plays a moderating role on the relationship between CEO narcissism and the two distinct facets of CSR.     

Approaching paradox: Loving and hating mega-events

This paper examines the role of paradoxes in research and proposes strategies of engaging with them. For this purpose, it analyses the ways in which six paradoxes are constitutive of sports mega-events such as the Olympic Games: the universalism paradox, the compliance paradox, the winner's paradox, the participation paradox, the uniqueness paradox and the passion paradox. It then develops three strategies of how researchers and practitioners can approach paradox. The first, exploration, examines the consequences and effects of the ambiguity of paradoxes. The second, differentiation, enquires into the spatio-temporal and social make-up of paradoxes. The third, reframing, recasts paradoxes by shifting theoretical perspectives. Instead of pressing to resolve paradoxes, researchers and practitioners alike should make productive use of their ambiguity.     

Are you good enough? CSR,quality management and corporate financial performance in the hospitality industry

Hospitality firms are increasingly investing in corporate social responsibility (CSR) to generate strong relationships with stakeholders while aiming to benefit their own performance. However, CSR may bring both costs and benefits to the focal firm. We analyze how corporate financial performance (CFP) is affected by CSR, finding that the impact of CSR on CFP has a U-shaped form, where CSR is a cost that translates into higher benefits only when it generates solid relationships between firms and their stakeholders. Furthermore, we adopt a contingency approach, assessing the role of quality management (QM) on the CSR-CFP relationship. We find that the simultaneous implementation of CSR and QM is less beneficial to CFP than the isolated implementation of CSR due to the redundancy of different activities aimed at similar goals, i.e., stakeholders’ satisfaction. In doing so, we advance academic understanding of the impact of CSR and QM on CFP.     

The conceptual framework for ethics and corporate social responsibility in Taiwanese tourism industry

This study examines ethics and Corporate Social Responsibility (CSR) in the Taiwanese tourism industry from the standpoints of the government, academia, and industry through the perspective of Confucianism and creates a comprehensive, tourism-specific ethics and CSR conceptual framework. A qualitative approach was adopted in this study that recruited 21 experts to share their perspectives regarding ethics and CSR in the tourism industry. An original, valuable and comprehensive ethics and CSR conceptual framework in the tourism industry within the context of Chinese society was conducted and includes seven dimensions emerged from the data and were integrated into the following four facets: first, the dimensions of ethics; second, the antecedent facet of CSR is the inside and outside force; third, the strategy facet includes the economy, the environment, society, and culture; and fourth, the consequence aspect is feedback. Further, this research provides value for academics and practical strategy for related fields.     

Does size matter? Corporate social responsibility and firm performance in the restaurant industry

Despite an increasing number of hospitality studies on the link between corporate social responsibility (CSR) and corporate financial performance (CFP), the literature has predominantly focused on the CSR–CFP relation without considering moderating factors. Consequently, the current study introduces firm size as a potential moderator on the CSR–CFP relationship. Performing a two-way fixed-effects model by firm and year with Newey-West standard errors, this study finds that firm size moderates the effect of positive CSR on CFP while it does not moderate the effect of negative CSR on CFP in the U.S. restaurant context.