Understanding culinary tourist motivation,experience, satisfaction,and loyalty using a structural approach

Research on culinary tourism lacks an empirical examination of the relationship between motivation, experience, satisfaction, and loyalty. Drawing on the extant literature, this paper examines the relationships between antecedents and outcomes of culinary tourist participation in cooking classes using a structural equation modelling approach. Based on a convenience sample of 300 international tourists at cooking schools in Chiang Mai, Thailand, the structural model confirmed direct and indirect interrelationships among four main constructs of the study. It was found that culinary tourists’ motivation positively influences both the culinary experience and satisfaction; and that the culinary tourist experience is positively associated with both culinary tourist satisfaction and loyalty, suggesting that the more tourists are motivated to participate in cooking classes, the more experiential value and satisfaction are perceived. Moreover, the more experiences encountered at the cooking class, the more satisfied and loyal the tourists become. Understanding the key motivators and elements of satisfaction in cooking classes can contribute to the achieving of sustainable destination loyalty. The findings are relevant to Destination Management Organisations (DMOs) as part of developing sustainable strategies that are in line with specific culinary needs and experiences of cooking class participants.     

AFRICAN AND WESTERN TOURISTS: OBJECT AUTHENTICITY QUEST?

The study draws from netnography and participant observation to compare the subjective importance of object authenticity between African and Western tourists, in their encounters with staged culture in Zimbabwe. Thus it challenges the status quo, being one of a few studies in which Africans are represented as tourists. The paper then argues that, in its object-related sense, authenticity has limited usefulness for African tourists. It is suggested that, for them, rather than authenticity, aesthetics and artistry are more meaningful criteria for evaluating cultural performances. Therefore, object authenticity is not universally relevant as a touristic quest. In contrast to African tourists, however, Western tourists were preoccupied with evaluating object authenticity and uncovering “deceit” in staged culture.     

Wilderness state of mind: Expanding authenticity

This paper challenges the overuse of existential authenticity as a categorical umbrella encapsulating touristic experience and contributes new insights to the way postmodern authenticity is defined in tourism research. To date, studies associated with postmodern authenticity have focused on the inauthentic and themed, with scholars contending that it speaks more to the consumptive, the superficial, and the trivial than to the substantive and meaningful. By working through a case study focused on nature tourists in pursuit of authentic wilderness experiences, this paper illustrates the ways postmodern authenticity encompasses much more than cynical authenticity, for while the American wilderness may be a hyperreal, and even hypernatural, simulacrum, nature tourists nevertheless report deep, meaningful, and “authentic” engagements with wilderness.     

Alienation and anxiety in tourism motivation

Although underexplored in tourism studies, recent work suggests theories of alienation, as the dialectic of authenticity, have much to contribute to our understanding of tourism motivation. This paper uses three major theoretical tropes (Marxism, existentialism, and Lacanian psychoanalysis) to examine the role of alienation in the motivations of hiking and rock climbing tourists. In particular, these tourists describe only temporary and retrospective relief from anxiety, articulating authenticity as an elusive experience that lies at the horizon, in the next adventure, or in the past as a memory. Alienation is an ever-present component of the human condition, and as such, anxiety is omnipresent in our lives, contributing significantly to touristic desires for escape, rejuvenation, and existential experiences.     

How does authenticity enhance flow experience through perceived value and involvement: the moderating roles of innovation and cultural identity

This study provided a new multiple mediation-moderation model to explore how authenticity may enhance the flow experience through the function of perceived value and involvement. Data from 605 tourists were collected, and the results indicate that cognition (i.e. perceived value) and behavior (i.e. involvement) of tourists is an important mechanism linking the relationship between authenticity and flow experience. Moreover, this study also finds that innovation and culture are two critical moderators, which offers evidence that the flow experience will be enhanced when the tourists have a higher level of innovation and cultural identity.     

Back to the past: a sub-segment of Generation Y's perceptions of authenticity

To date, authenticity conceptualizations have taken into account the views of both suppliers and tourists. However, most studies, at the a priori stage, have not taken a market segment perspective but considered tourists to be a homogeneous population. This study challenges that by focusing on a distinct market segment based on age and life experience: Generation Y, drawing out an a priori-based sub-segment of Generation Y's perspectives of authenticity. It investigates if authenticity ideologies influence decisions to become a heritage tourist. Additionally, it determines other factors that predict differences between a heritage tourist and a non-heritage tourist. The study unveils interesting findings. With the exception of the objectivist and negotiation stance, other authenticity ideologies fail to inspire this generation to be heritage tourists. Intervention factors such as party size (and with it a social experience) and ethnicity prove to be better predictors of heritage preference. The results offer important implications for the heritage industry. For instance, “time travel” demand based on purely objective or negotiated versions can help promote conservation efforts and the sustainable development of heritage. This can lead to enhanced opportunities for partnership between the tourism industry and cultural/heritage site managers, and help revive discontinued or forgotten traditions.     

Elucidating the relationships among destination images,recreation experience,and authenticity of the Shengxing Heritage Recreation Area in Taiwan

A destination's image and on-site recreation experience can be regarded as precedents of the authenticity perceived by heritage tourists. Historic images attract tourists to experience the authenticity of a heritage destination. This study examines the linear relationships among destination images, recreation experience, and the perceived authenticity experienced by tourists at the Shengxing Heritage Recreation Area in central Taiwan. In total, 536 usable questionnaires were collected. Analytical results indicate that the cognitive and affective images of a destination directly and significantly affect the recreation experience of tourists at a heritage recreation area. Additionally, recreation experience directly and significantly affects perceived authenticity. Moreover, recreation experience has a significant mediating effect on the relationship between cognitive image and perceived authenticity. We conclude that when tourists visit a heritage-based tourism destination, such as the destination under consideration, these tourists gain tourism image and recreation experiences, which strengthens their perceived authenticity of heritage tourism; as a result, these tourists are more likely to contribute to the development of heritage tourism. Applying this theoretical framework to research on heritage tourism further extends our understanding of the behavioural model of heritage tourists. Finally, this study provides a valuable reference for managers striving to develop heritage tourism.     

Responses to replica (vs. genuine) touristic experiences

A growing trend in tourism is the use of replica experiences. Yet, consumers' responses to replica (vs. genuine) touristic experiences are mostly overlooked in the literature. In this paper, we propose that consumers' perceptions of authenticity of the replica (vs. genuine) touristic experiences mediate their responses to these experiences. We define three theoretically driven factors that influence the authenticity perceptions of consumers—experience characteristics (restricted experience vs. not restricted experience; within close vs. distant geographical proximity to the genuine) and a consumer characteristic (salient goal: collecting experiences vs. having fun/pleasure), which influence consumers' responses to replica and genuine touristic experiences. We found support for the proposed theory using two field studies from Egypt's Luxor Tutankhamun tomb and three experimental studies.     

Experiencing the real village – a netnographic examination of perceived authenticity in rural tourism consumption

There is an upsurge of research interest regarding authenticity in contemporary tourism consumption as modern tourists have been found to prefer involve in real backstage experiences to participating in pseudo-events and mass congregations. This paper presents a netnographic analysis of tourists’ reviews on village destinations and explores how authenticity is experienced by tourists in a village setting and the indicators pertaining to it. Trip Advisor reviews of three Indian villages were downloaded and analysed. Findings reveal that tourists consider authenticity as a critical factor in rural village experience. The indicators of rural authentic experience and their implications are also highlighted.     

Looking for the Real Me: Locating the Self in Heritage Tourism

This paper considers the relationship between concepts of authenticity and the consumption of heritage attractions. Critiques of the heritage industry have often revolved around the idea that its visitors can only experience a false representation of history. Although valuable in many ways, such an approach does not explore the full complexity of these experiences. This paper seeks to develop an alternative theoretical framework to understand such visits by referring to discussions generated within those fields concerned with touristic experiences, identity and modernity. These argue that the nature of the authenticity at stake in these experiences is not one dimensional but must look to the concept of a subjective authenticity of self, as well as an authenticity that is judged according to objective realities. These concepts are explored in the context of exhibitionary forms and the meanings people invest in collective memories and cultural identities – that is, the strategies of interpretation and mechanisms of display used at heritage attractions.     

Culinary tourism experiences: The effect of iconic food on tourist intentions

Iconic food is unique typical dishes that represent and identify a destination and motivate tourists to visit it. This study aims to analyse whether iconic food maintains its power of attraction once the visitor has enjoyed it. We examine the effect of the type of culinary experience on the behavioural intentions. The study compares individuals who have tried the iconic food versus those who have not, but who have enjoyed other local dishes. Data were provided by international tourists of a top culinary Spanish destination. Results indicate that iconic food reinforces the effect of perceived value on the intention to repeat the experience, while a generic experience with the local cuisine favours the intention to recommend. Based on these results, destination marketers should enhance iconic food, not only as a pull factor for first-time visitors but also as an experience that will bring back memories and motivate tourists to return.     

Exploring cultural tourist towns: Does authenticity matter?

This study applies various conceptualisations of authenticity to explore to what extent tourists appreciate the authenticity of cultural tourist towns. Using the visitor-employed photography (VEP) method, this study collected visitor-employed data in two cultural tourist towns in Shanghai, China to analyse tourists' personal enjoyable aesthetic experience. Results show that tourists were not overly concerned about objective authenticity as long as they had a positive and enjoyable experience, and that some tourists experienced and favoured existential and postmodern authenticity in the tourist towns. Results highlight the importance of designing entertainment activities and iconic attractions in a strip shape to engage tourists and enhance their enjoyment. Overall, results suggest that sophisticated design characterised by interaction of four townscape factors – nature setting, emotional design, spatial configuration, and commercialised elements – can shape tourists' enjoyable authentic experience. Findings have implications for tourism and tourist attraction operators in their planning, design, conservation, and promotional efforts.     

A pilot study of the co-creation experience in traditional Cantonese teahouses in Hong Kong

The dying out of traditional foodways calls for urgent attention from local culinary sources to sustain cultural identity. This study aims to examine how the remaining traditional Cantonese teahouses have survived in modern society and how they have an irreplaceable value in the minds of the locals. In addition, the study examines how the Cantonese teahouses draw the attention of tourists as a symbolic cultural attraction in Hong Kong. Using a qualitative approach, 2 experienced managers and 10 customers (including locals and tourists) were interviewed. The findings suggest that the co-creation experience of traditional Cantonese teahouses is irreplaceable as it represents the local culture in Hong Kong. Such culinary culture also provides a unique and memorable food experience in the minds of both locals and tourists for various reasons such as customer interaction, yum cha culture, and the local lifestyle.     

‘The smell of death and the smell of life’: authenticity,anxiety and perceptions of death at Varanasi’s cremation grounds

ABSTRACT

This paper contributes to an understanding of existential authenticity and existential anxiety in tourism studies through an investigation of tourists’ perceptions of death, the Self, and ‘others’ at the Hindu cremation grounds in Varanasi, India. Encounters with death at dark tourism sites serve as reminders of one’s own mortality affecting one’s attitude towards death, perception of self, and even challenging one’s personal values. Existentialists assert that anxiety is a condition of existential authenticity, and therefore moments of the existentially authentic experience are not always pleasurable. This paper argues that confrontation with death, as exemplified by the Aghori rituals and the cremation grounds in Varanasi, offers tourists an opportunity to examine the inevitability that life will end and to engage with this existential predicament and anxiety in an embodied sense, thereby pushing some of them towards life changes in the pursuit of existential authenticity.     

International Tourist Satisfaction and Destination Loyalty: Bangkok,Thailand

This study compares first-time and repeat international tourists regarding their satisfaction and destination loyalty with their visit(s) to Bangkok. The data were collected from 254 international tourists. The results revealed that they were most satisfied with beautiful architectural buildings and historical sites, shopping opportunities and cultural sightseeing. Friends and families were their preferred information sources. Vacationing in Bangkok was the main purpose of their trip and taxies were their main means of transportation. First-time and repeat visitors differed in their views of Bangkok as being an amazing place, the hospitality of residents and beautiful smiles, and the quality of goods/services. For repeat tourists, professionals and students differed in their views of safety and security. Both groups would revisit Bangkok and recommend Bangkok to others.     

对民俗旅游文化本真性的多维度思考

在关于民俗旅游“本真性”的认知中,专家、当地居民和旅游者对本真性的认知并不全是相同的：专家关注的是文化环境的“本体真实”的保存,对本真性的认识经历了一个由静态到动态、由点及面的过程;当地居民更关注本地经济的发展和自己生活的改变;游客关注的是旅游经历的真实感受。从三个不同角度来审视这个问题是民俗旅游开发过程中全面解决文化保护与发展的有效之道。     

Connecting Visitors to People and Place: Visitors’ Perceptions of Authenticity at Canyon de Chelly National Monument,Arizona

This study examines the effect of visitors’ characteristics, motivations and sense of place attachment on perceptions of authenticity at a cultural heritage site. Data were collected in summer and fall 2006 through an on-site survey questionnaire administered to a random sample of visitors to Canyon de Chelly National Monument, Arizona ( n = 379; 76% response rate). The most important motives for visiting were ‘To enjoy nature’ and ‘To experience Navajo culture’. Additionally, visitors perceived a strong sense of place identity but a weaker sense of place dependence. Preservation of the archaeological resources was the most important contributor towards an authentic experience, followed by learning about customs and values of local people, meeting local people and visiting with an authorised Navajo guide. Attending interpretive programmes contributed the least. Results show that motivation to experience Navajo culture, the place identity dimension of place attachment, educational attainment, age and past experience at the monument had significant effects on the perception of an authentic experience at the monument. Place identity emerged as the strongest predictor of perceptions of authenticity, suggesting that a strong emotional bond is an important factor in visitors perceiving a site to be authentic. As visitor motivations for learning about the Navajo culture increased, so did perceptions of authenticity. Higher age also led to increased feelings of authenticity. As education levels and prior experience increased, perceptions of authenticity decreased.     

Nostalgia-motivated Thai domestic tourism at Amphawa,Thailand

Amphawa is the site of a large floating market dating from the eighteenth century. After three decades of dormancy, Amphawa has experienced a revival of tourism development since 2004, and has become a popular weekend destination and a site in an emerging trend of nostalgia-motivated tourism among Thai domestic travellers. Based on interviews with 33 domestic Thai tourists, the paper discusses the role of nostalgia as a motivating factor for Thai visitors to Amphawa, and seeks to understand the elements and aspects of the site that evoke nostalgic emotions. The paper draws on the distinction between restorative nostalgia, which affirms narratives of shared identity, and reflective nostalgia, which draws on individual memories of one’s personal past. This article seeks to contribute to an understanding of the nostalgia-motivated tourism trend within the sociocultural context of contemporary Thailand, and to explore the motivation of Thai domestic tourists at a cultural destination.     

Negotiating authenticity: Three modernities

Post-postmodern authenticity is introduced and used in this conceptual article to characterise a new and emergent approach to negotiating reality and fantasy by tourists through tourism. Alongside modern and postmodern approaches, post-postmodern authenticity contextualises recent developments within authenticity discourse. Modernism involves constructive, objective and verisimilitude stances for negotiating authenticity and inauthenticity, including by tourists through tourism. Postmodernism takes more deconstructive, subjective and hyperreal stances. Post-postmodernism meanwhile, implies reconstructive, performative, and as this article is the first to conceptualise, alterreal stances. The three orientations towards authenticity interact and react off of each other. Unable to address the paradoxes of negotiating reality alone, together, they provide a contextual, extended and holistic conceptualisation of complex authenticity.     

The Relationships Among Brand Equity,Culinary Attraction,and Foreign Tourist Satisfaction

This study links the concepts of brand equity, culinary attraction, and tourist satisfaction from the perspective of foreign tourists at the night market. Specifically, this study posits that culinary attraction mediates the relationship between brand equity and tourist satisfaction and that the sub dimension of brand image mediates the relationship between brand awareness and utilitarian value. A survey of 456 foreign tourists who have experience with Taiwanese night market tourism is analyzed to test the hypotheses. Mediation tests procedure provides support for the hypotheses, and an extension of structural equation modeling is used to confirm the results of this study.