The classification of heritage tourists: a case of Hue City,Vietnam

Heritage, especially with World Heritage status, is increasingly becoming the main attraction of many tourist destinations. Heritage tourism is also the major tourism product in Hue city, Vietnam. Hitherto, there are almost no official statistics and research pertaining to heritage tourism as well as heritage tourists in Hue. This study aims at providing a preliminary profile of heritage tourists to Hue city and identifying different categories of heritage tourists, with a special focus on package tourists. The international heritage tourists' profile seems to be similar to official statistics of international arrivals, indicating almost no difference in socio-demographic profile between heritage tourists and general tourists in the context of Hue. Various significant differences were found between international and domestic tourists in terms of tourist characteristics, trip profile and the perception of Hue. Adopting McKercher's [(2002) Towards a classification of cultural tourists. International Journal of Tourism Research, 4, 29–38] cultural tourist classification, five categories of heritage tourists were identified, including purposeful heritage tourists, sightseeing heritage tourists, casual heritage tourists, incidental heritage tourists and serendipitous heritage tourists. Among these, sightseeing heritage tourists and purposeful heritage tourists were dominant.     

Book Review

World Heritage Sites (WHSs) are motivated by such diverse reasons as heritage celebration, alarm calls, tourism branding and marketing and place making. Irrespective of the primary motivation for their creation, WHSs are often used to develop tourism based on cultural and natural resources of international significance. Heritage conservation may or may not be in agreement with what local populations perceive as desirable development paths. We conducted a survey among the island community of Vega in Norway that received WHS status in 2004 motivated by conservation alarm, tourism marketing and place making. We examined the local population's views of the key aspects of future development and how this related to WHS status. The islanders placed high value on social and community conditions as well as heritage linked to cultural and natural resources. While a majority supported tourism based on sustainable use of heritage they also felt that WH listing should not limit development opportunities. There were differences between younger people and adults. WHS may be an effective agent of sustainable tourism development if the main goals and strategies of the WHS are clearly understood and prioritized in the local community, leave room and perhaps link to other development opportunities.     

Community engagement and heritage tourism at Geneva Estate,Dominica

Community and heritage tourism can be developed alongside the promotion of Dominica as the ‘Nature Island of the Caribbean’, in which the island's natural resources are commodified as an ecotourism destination. The development of Dominica's tourism product to include heritage tourism through the presentation of plantation sites allows tourists to experience the island's culture and history. A direction for the advance of community and heritage tourism is demonstrated with a case study of the Geneva Heritage Project, begun in 2011 at Geneva Estate near the village of Grand Bay. Through a partnership between professional researchers and a community group, the Grand Bay Tourism and Environmental Committee (GTEC), the Geneva Heritage Project demonstrates an avenue for community groups to define and to interpret the community's history. Members of GTEC collaborated with professional archaeologists and students to conduct archaeological and historical research, which included the collection of data used to create interpretive signs and to compile documentary sources to be made available to community members and tourists. Such collaborative efforts promote the value of resource preservation in a nation lacking legislation to protect its cultural and archaeological resources.     

The impacts of world cultural heritage site designation and heritage tourism on community livelihoods: A Chinese case study

This article examines how cultural heritage conservation, often reflective of Western values, impacts local sustainable livelihoods (SL) in a living cultural heritage site. The article argues for the modification of the SL framework for analysing cultural heritage tourism through including an explicit focus on the transforming structures and processes of local livelihoods in Fujian tulou, China, a World Cultural Heritage Site. Drawing on data collected through in-depth interviews, non-participatory observations, and secondary sources, findings show that changes related to tourism development and heritage conservation can reduce the sustainability of livelihoods in living heritage sites. Tulou clusters tend to be regarded as tourist attractions and cultural relics rather than lived-in places. Traditional livelihoods have been affected as residents are forced to adapt to the demands of tourism. This research helps to expand the SL theory by incorporating cultural heritage capital and community self-organisation, and highlighting residents' self-controlled capacity toward assets.     

Tourists' Perceptions of Aboriginal Heritage Souvenirs

Heritage souvenirs are an indispensable part of indigenous tourism and the authenticity of indigenous heritage is a vital aspect of such tourism. This study adopts a mixed methods approach to explore the perceived authenticity of glass bead souvenirs of the Paiwan Tribe in Pintung County, Taiwan. The study explores differences in the evaluations of authenticity among stakeholders and the factors that influence perceptions of authenticity. An understanding of tourists' perceptions of indigenous heritage offers valuable information for the creation of indigenous souvenirs and for reviving the promotion of indigenous culture.     

Promoting coastal communities through cultural tourism: the case of fishing communities in Brunswick County,North Carolina

Heritage tourism, if planned based on the needs and values of communities, can benefit both tourists and residents. In coastal areas especially, urban and industrial developments may create negative impacts on historic coastal communities and their traditional way of life. This research attempts to identify and highlight the value of coastal cultural heritage, in particular commercial fishing heritage, for the promotion of cultural tourism. This study investigates whether commercial fishing heritage can provide an authentic cultural tourism to benefit local fishing communities. Fishing communities in southeastern North Carolina are in decline due to different factors including the shortage of fish, new fishing legislation and restrictions and urban development. Therefore, their traditional environment is fading away. This research attempts to highlight the important role of fishing cultural heritage in promoting cultural tourism for sociocultural benefits. The present study examines the level of tourist interest in fishing heritage and cultural places in the four fishing towns of Varnamtown, Shallotte, Holden Beach, and Southport in Brunswick County, North Carolina.     

Heritage tours and trails on foot in Hong Kong: towards a typology that crosses the tourist-local divide

Hong Kong's retrocession to Chinese sovereignty in 1997 initiated intense interest in cultural heritage on the part of divergently positioned actors, including activists, the state, and entrepreneurs. Heritage walking tours have proliferated, providing a wide range of examples suitable for comparison. This article develops a typology of heritage trails and tours in order to consider how they are situated in relation to the tourist economy and local context. Theoretically it builds on insights in new walking studies and debates in tourism and heritage studies on the ‘tourist-local divide.’ The article relies on qualitative research conducted in Hong Kong, including participant observation and interviews, and a review of various secondary sources. The typology distinguishes between government-generated, market-oriented, and community-based heritage walks. Three key issues are discussed: the ways that tours and trails develop, how they engage with official and unofficial heritage places, and how they reference urban issues including state-led urban renewal and redevelopment. The article argues that, while walking in general is a format that is suited to both tourist and local visitor engagement, some trails and tours reinforce dominant narratives of heritage and urban space, while others challenge them.     

Rock art tourism in the uKhahlamba/Drakensberg World Heritage Site: obstacles to the development of sustainable tourism

This paper focuses on rock art tourism, a highly vulnerable heritage of broad public interest, only sustainable within an effective management framework. The paper explores tourism management in South Africa's uKhahlamba-Drakensberg World Heritage Site, inscribed in 2000 for its natural landscapes and its exceptional rock art heritage. In practice, nature dominates the area's tourism and management dynamics. Current tourism patterns, markets and frequencies, together with rock art's low place within tourist agendas, are described. This situation is shown to be a legacy of European Alpine romanticism, and the political rejection of indigenous cultural heritage prior to 1994, still expressed through visitor patterns and marketing policies. Despite rock art needing tourism to valorise its conservation, and being recognised by commentators and the state as a viable route to tourism development, heritage conservation, socio-economic regeneration and cultural empowerment, the failure to reform entrenched and ineffective tourism/conservation governance and management systems is exposed. The problems affecting rock art tourism have allowed the retention of unwelcome values from South Africa's pre-democratic era, risk the loss of World Heritage site status, the destruction of globally outstanding art works and waste an important opportunity to expand and diversify sustainable tourism in South Africa.     

Global–local relationships and governance issues at the Great Wall World Heritage Site,China

Heritage preservation and tourism use are inevitably intertwined at heritage sites and are characterized by both symbioses and tensions, particularly at World Heritage Sites, where international initiatives interact with local priorities. The international designation impacts heritage preservation, tourism development and community well-being at the local level, especially in developing countries. This paper examines global–local relationships, as well as involvement and governance at intermediate scales, and their implications for preservation and development at Badaling Great Wall World Heritage Site in Beijing, China, through examinations of its management structure, heritage preservation and development plans, and the opinions of the local business community. Interviews were conducted with key officials of the Management Office and questionnaire surveys were distributed with local business operators. It is shown that multiple stakeholders operate in a hierarchical, multi-departmental management structure. International linkages are weak and via central government. Positive economic impacts from tourism are highly valued. High awareness of heritage preservation and positive attitudes toward tourism are identified among local business operators with relatively high tolerance for negative environmental impacts. Potential conflicts between global priorities by World Heritage designation and local needs for tourism development are illustrated. Practical implications for heritage and tourism planning and management are discussed.     

Tourism experiences,visitability and heritage resources in Saint Louis,Senegal

This paper studies heritage tourism experiences in the postcolonial World Heritage Site of Saint Louis, Senegal. Based on fieldwork and archival research, it shows the complexity and discrepancy linked with heritage presentation and design from the experiential realities encountered on the ground. The argument put forward is that colonial heritage, although it is simplified and controlled to meet specific tourist expectations by official authorities, appears to be dynamic, performative and subject to multiple interpretations from visitors, tourist guides and local residents. It further suggests that social and economic conditions of the communities living in the site affect the heritage space and shape vicariously or directly tourists’ experiences, despite professionals’ efforts of keeping the heritage visible in certain ways. The article extends its discussion to adjacent topics of power and gender issues, demonstrating how heritage tourism in postcolonial African context is intimately intertwined with the changing everyday realities of the communities.     

线性文化遗产的特征及其对旅游利用模式的影响——基于《世界遗产名录》的统计分析

线性文化遗产是一种特殊的遗产类型,随着人们对遗产完整性不断深入的理解以及遗产活化利用理念的发展,线性文化遗产旅游的重要性日益显现。因此,树立线性文化遗产意识,把握线性文化遗产特征,是推进线性文化遗产旅游利用和可持续发展的重要问题。本文以《世界遗产名录》中收录的线性文化遗产为基础数据,对线性文化遗产的类别与列入标准、资源组合模式和核心区与缓冲区等典型特征进行深入分析,并从旅游空间演化和旅游活化路径两方面总结其对旅游利用模式的影响,以期为线性文化遗产旅游的可持续发展提供科学参考。研究结果表明,线性文化遗产旅游空间结构发展过程遵循“增长极”演化规律,并在遗产文化分层上表现出不同的利用方式和活化路径。     

Participative co-creation of archaeological heritage: Case insights on creative tourism in Alentejo,Portugal

This paper focuses on the creative ingenuity of tourism providers in storying and providing varied readings of archaeological sites that have been physically lost. In conceptualising providers' efforts in mobilising (in)tangible aspects of archaeological heritage to accord them an inimitable identity and visible presence, we draw upon research on creativity and creative tourism. Our findings reveal how innovative meaning-making opportunities transform archaeological heritage into a valuable creative tourism resource that can be used to enhance the market appeal of local products and resources through theming and creative storytelling. Overall, this study contributes to nascent work on participative co-creation of archaeological heritage that can serve as an effective means of creating meaningful interpretive experiences at cultural tourism destinations.     

Exploring Critical Factors of Macau's Heritage Tourism: What Heritage Tourists are Looking for when Visiting the City's Iconic Heritage Sites

Although Macau is widely stigmatized as a gambling paradise, its colonial past has left the city with a wealth of heritage and cultural attractions that can be converted into priceless tourism resources. Macau's status as world heritage city further creates opportunities for the city to develop its heritage tourism business. This requires Macau to understand heritage tourists whose needs and wants may vary from ordinary travelers. A review of the literature, however, indicates that most academic discussions of Macau heritage are from a history or conservation perspective rather than from the prism of tourism; because of this, the present study aims to explore, from a tourism perspective, the critical factors that are essential to enhance tourist experience when visiting Macau's major heritage sites.     

Visitor spending and economic impacts of heritage tourism: a case study of the Silos and Smokestacks National Heritage Area

Heritage is regarded as one of the most significant and fastest growing components of tourism. The development of heritage tourism as a generator of income besides the enhancement of community pride and identity has emerged as an objective of both heritage sites and tourism planning. The discretionary nature of expenditures in heritage tourist places makes it crucial to understand visitor spending pattern. This is key in demonstrating the economic contribution to the community for the tourism planners. This presentation is based on an intercept survey of travelers to the Silos and Smokestacks National Heritage Area (SSNHA), comprising 37 counties in Northeast Iowa. Visitor spending pattern is discussed among four categories of heritage sites in the SSNHA: farms, museums, parks and gardens, and businesses. IMPLAN Input–Output Model is utilized to generate the direct, indirect and induced economic impact in the area.     

Tour guides and heritage interpretation: guides’ interpretation of the past at the archaeological site of Jarash,Jordan

Tour guides play a key role in the archaeological site visitor experience by providing interpretation and information. The archaeological site of Jarash, Jordan, is an important heritage destination for a diverse tourist market. It is located in a cultural landscape setting where many archaeological and historical monuments are well preserved. However, at present, this heritage rich seems far from being completely interpreted and valorized by not only local people but also by visitors. This paper reflects on the information and stories provided by tour guides about sites where heritage tourism experiences take place. Within this context, interpretation by tour guides is analyzed. A mixed-methods approach is used to accomplish this and includes qualitative data from semi-structured interviews, participant observations and desk research. The analysis is helpful in confirming that the way tour guides interpret a site influences site valorization and visitor experiences directly. From a practical perspective, the findings provide important insights for understanding how to develop an interpretative model that utilizes site values and the potential for providing better visitor experiences. The findings of this study provide a better understanding of guided package tours and provide suggestions for tour guides and heritage site managers in Jordan.     

Museums as narrators: heritage trails in a digital era

ABSTRACT

In today’s tourism industry, merely offering tourists a variety of cultural events is not enough. Fully understanding their desire for an experience is the key. The attraction value increases if tourists can become personally involved and be affected by the narratives involved in place-making. This article examines the connections and cooperation among museums in a region where an important heritage trail is operating. When the old Telemark Canal was active (1892–1990), this enabled important products to be shipped from the upper mountainous areas to the coastal urban region in Telemark County, Norway. Shortly after being closed, the canal was transformed into a heritage trail and tourist attraction through renovation initiatives. Based on a closer examination of two of the attraction clusters along the heritage trail of the canal, we ask whether there is a key narrative that can link the local museums and cultural centres in the canal region. The discussion will consider how the widespread use of the internet has created new options for museums and cultural centres to benefit from neighbouring tourist attractions such as heritage trails.     

Incorporating Neolithic villages at Petra,Jordan: an integrated approach to sustainable tourism

Listed as a World Heritage Site since 1985, the city of Petra is well regarded as the most important attraction in Jordan that is internationally recognized for its rare archaeological remains, monuments and façades that date back to Nabataean times. This paper presents an inter-disciplinary approach, which is co-constructed by an academic archaeologist and a sustainable tourism researcher that considers the integration of three rare and significant Neolithic villages as a unique extension of the cultural and heritage tourism experience in Petra. The paper begins by deliberating the implications of World Heritage Status for iconic and flagship destinations such as Petra. From this, results of a review of secondary research and interviews with local tour operators are presented which explored the issues and challenges that may inhibit the inclusion of the Neolithic villages as part of the Petra attraction system. The authors propose that an attraction diversification strategy and a sustainable tourism-planning approach are necessary to sustain the destination’s long-term future, conserve Petra’s archaeological sites, ensure economic benefits and appropriate participation of local communities within the region, and to serve as a way to attract more appreciative visitor markets to the region.     

Protecting cultural heritage tourism sites with the ubiquitous sensor network

Cultural heritage tourism resources are vulnerable to natural and human disasters: once damaged or destroyed, it is hard to restore them to their original condition. This study examines an online and real-time early fire detection system, using advanced information technology and a ubiquitous sensor network to protect cultural heritage tourism resources. It notes the danger of accidental and deliberate fires being started by cultural site visitors, as well as natural fires from lightning strike or nearby forest fires. The system architecture, sensor and network design, and software design of the fire detection system are presented, based on experimental work at the Bulguksa temple in South Korea, a UNESCO World Heritage Site. Lessons learned from building and operating the Ubiquitous(U)-Bulguksa system are presented to provide guidelines for applying ubiquitous sensor networks to protect other cultural heritage tourism resources.