共查询到20条相似文献,搜索用时 15 毫秒
1.
Gwendolyn Hustvedt Jiyun Kang 《Family and consumer sciences research journal / American Association of Family and Consumer Sciences》2013,41(3):299-313
Transparency is an essential part of the effort to build a socially responsible brand. Communicating with stakeholders about labor violations in manufacturing is an important aspect of this transparency. Previous research has suggested that consumer perception of transparency is related to brand trust, which in turn increases aspects of the consumer–brand relationship such as loyalty. In this study, items measuring consumer attitudes toward the transparency of social responsibility were developed, and multistep analysis was used to demonstrate that the resulting measure called Transparency is reliable and valid. The measure developed in this study can be used to explore consumer perceptions of the social responsibility efforts of brands and other organizations. 相似文献
2.
中国企业在发展过程中,尚未形成承担企业社会责任方面意识,这往往导致企业失却了在人力资源市场上的竞争活力,并严重影响到了企业可持续的发展。作者认为关注中国企业对企业社会责任承担的问题,全面打造新型雇主品牌,提升企业员工的敬凝聚力和忠诚度,是企业发展面临的重要课题。 相似文献
3.
MinJung Park Hyojung Cho Kim K. P. Johnson Jennifer Yurchisin 《International Journal of Consumer Studies》2017,41(3):333-339
Drawing on behavioral reasoning theory, this study investigated drivers of young consumers’ apparel donation behavior. By examining the impact of values (i.e., benevolence and power) and reasons (i.e., other‐oriented reasons and self‐oriented reasons) on attitudes, this study highlights the different motivations individuals have for donating clothing. As predicted, benevolence was positively related to other‐oriented reasons for donations and power was positively related to self‐oriented reasons for donations. Both other‐ and self‐oriented reasons for donating influenced attitudes related to apparel donation behavior. These findings offer an overarching explanation for the seemingly disparate reasons for apparel donation previously identified. 相似文献
4.
从提升企业社会责任分析快递业的品牌建设 总被引:1,自引:0,他引:1
快递业是生产企业、流通企业、消费者相互联系的重要环节,具有广泛的社会影响力,需要承担相应的企业社会责任进行快递企业的品牌建设。本文试剖析国内快递业承担社会责任存在的问题,并借鉴国际知名快递品牌的经验,从提升企业社会责任的角度来分析快递业的品牌建设策略。 相似文献
5.
This study examined changes in consumer willingness to pay (WTP) for apparel products as labour‐related information and brand were added. Tobit analysis of auction bids from 121 university students for t‐shirts showed men, Hispanics and consumers who believe in social responsibility and fair trade had significantly higher WTP once labour‐related labelling was added. The amount and complexity of information did not matter, leaving substantial leeway to companies in crafting their message. Adding brand significantly increased WTP for two better‐known brands while not changing WTP for the social responsibility messages. Results suggested brands can benefit from stressing social responsibility‐related attributes of products. 相似文献
6.
Joan Carlini Debra Grace Cassandra France Joseph Lo Iacono 《Journal of Marketing Management》2019,35(1-2):182-205
ABSTRACTFirms are increasingly drawing on corporate social responsibility (CSR) in their employer branding to improve attractiveness and engage current and potential employees, and to ensure consistency in employee brand behaviours. However, there is a dearth of literature synthesising CSR and employer branding research to understand employee engagement with CSR-firms from a branding perspective. In this article, the authors carried out an integrative literature review of CSR and employer branding literatures. Informed by signaling theory, the authors develop a conceptual model of the CSR employer branding process as a cohesive view from the potential and current employee perspective. Our review highlights the need for firms to achieve CSR consistency in terms of (a) embeddedness of CSR values, and (b) levels of internal CSR. These two factors frame a typology that enable managers to better execute their CSR employer brand identity to achieve favourable results, such as a high-quality talent pool and positive affective, cognitive and behavioural employee outcomes. 相似文献
7.
本文采用存在主义现象学方法,在超产品类别的水平上对品牌形象在消费者心目中发生嬗变的机制进行了研究,提出个体品牌形象在消费者心目中一经形成就会处于一种相对稳定的意义图式结构平衡状态,但消费者在受到对于自身具有敏感性的诱因的刺激后且在其心目中现有品牌形象不能成功同化新的刺激的情况下,其认知的顺化机制将被启动进而打破其心目中现有的意义图式结构平衡状态并最终生成新的品牌形象。 相似文献
8.
《Business Horizons》2023,66(4):517-527
Customers today are increasingly demanding transparency from firms. This article discusses the concept of performance transparency and explores when and why transparency plays a key role for a firm’s corporate social responsibility (CSR) effectiveness. In doing so, it addresses consumer skepticism as the logic of the transparency-CSR interaction and presents empirical evidence of the effect. It also discusses key principles for managing performance transparency effectively. Companies should monitor and track performance transparency regularly, initiate consistent transparency practices along with CSR activities, pay attention to the types of information made available, and adapt the transparency practices to the involvement level. 相似文献
9.
When the competitive strategies of multinationals rely on global brands, corporate social responsibility (CSR) offers insurance against management lapses. The practical need for CSR as brand insurance comes from changing social expectations, affluence, and globalization. Corporate actions that violate societal expectations damage, even destroy, brand image among networked stakeholders who are affluent enough to buy branded products and services. The premiums for CSR brand insurance are paid by leaders who create an organization-wide commitment to CSR as a means of redefining ‘profit maximization.’ By integrating a stakeholder perspective, management is best placed to optimize stockholder returns over the longer term. 相似文献
10.
Drawing on constructionist theory, this study examines how the media portrayed five public reporting events initiated by the Fair Labor Association (FLA), considering whether the coverage encourages or discourages companies from undertaking a reporting initiative as part of their ethical management. Media coverage was limited but generally favorable across all five events. Coverage frequently included claims made by FLA spokespersons and provided basic facts about the organization and its activities. Extensive detail about labor violations found by monitors was often included. Additional media coverage centered around themes of public reporting and transparency, an assessment of the FLA’s work, brand accountability and responsibility of corporations with regard to working conditions and labor standards, and specifics about the factory monitoring and partnering with factories and NGOs that is necessary to achieve change. Counter-claims brought question to the FLA’s efforts. Explanations about why the social condition exists were fairly limited, and thus, provided little insight into how the problems might be resolved. We discuss managerial implications regarding public reporting initiatives and media coverage, particularly regarding the countering effects of positive coverage and diminishing news stories. 相似文献
11.
In this paper, we investigate how consumers react to information that the brand has involved other consumers in the development of its new product. More specifically, we investigate how the participation of other consumers in either the ideation, where consumers come up with product ideas, or selection, where consumers select which out of many products the brand should produce and market, impacts on consumers' evaluations of the product and perceptions of the brand. Drawing from the literatures on brand schema and congruity, we hypothesize that by way of its effects on perceived brand uniqueness and brand attribution, consumer participation in new product ideation (selection) impacts more favorably on product and brand ratings when the product is incongruent (congruent) with the brand. An experimental study with 386 consumers supports the hypotheses. 相似文献
12.
This study examines the influence of retail brand trust, off‐line patronage, clothing involvement, and website quality on online apparel shopping intention for young female US consumers. Data for this study were collected from 200 young female consumers who completed an online survey. Participants were asked to select one of three pre‐determined apparel retail brands that they have either had experience with or were familiar with. Respondents were then asked to keep their selected retailer in mind when completing the questionnaire and were also asked to briefly visit the retailer's website shopping for a shirt or blouse. Factor, correlation and multiple regression analyses were conducted to test our hypotheses. Retail brand trust, off‐line patronage, clothing involvement and two factors of website quality (usability and information quality, visual appeal and image) were found to significantly influence online apparel shopping intention. Off‐line patronage was the strongest predictor of online shopping intention. Implications for multi‐channel apparel retailers were discussed based on these findings. 相似文献
13.
社会责任会计目标的探讨 总被引:1,自引:0,他引:1
会计目标属于会计理论结构的最高层次,它既是会计理论体系的起点,又是会计理论体系的终点。社会责任会计作为会计学的分支,必然也要以社会责任会计目标作为最高层次。在现阶段我国社会责任会计目标设定的原则下,探讨社会责任会计目标的构成,我国现阶段社会责任会计目标应包括两大层次。 相似文献
14.
Enrique Bigné-Alcañiz Carla Ruiz-Mafé Silvia Sanz-Blas 《Journal of Marketing Communications》2013,19(4):265-283
The traditional focus on the study of cause–brand fit in cause-related marketing (CrM) is that it is a mediator variable between consumer perceptions and subsequent responses. However, the literature is not conclusive on this point. This study adopts a new perspective, considering cause–brand fit as a moderator variable rather than a direct antecedent to consumer evaluations of CrM. Thus, the main objective of this research is to examine the moderator role of cause–brand fit in the influence of two corporate associations elicited in CrM (corporate social responsibility (CSR) and corporate ability (CA) associations) on brand attitude and two behavioural consumer responses (purchase intent and support to non-profit organisation (NPO)). For this, a theoretical model is proposed, and it is estimated with a sample of 595 Spanish consumers of insurance and personal hygiene and toiletries products. Results show that when consumers perceive high social cause–brand fit, the positive influence of CSR associations on the formation of brand attitude is amplified. However, when cause–brand fit is low, brand attitude is formed via CA associations. Finally, consumer behavioural responses in favour of the brand (i.e. purchase intent) and social cause (i.e. support to NPO) are reinforced in a context of high cause–brand perceived fit. 相似文献
15.
Ajimon George Ajay Joseph Mathew Abraham Eric Thomas Joseph 《International Journal of Consumer Studies》2023,47(5):1791-1809
With the surge in social media (SM) users around the world, the scope of social commerce (SC) in brand engagement is a prominent area of discussion. The present study empirically investigates the effect of social commerce construct (SCC), multi-dimensional constructs of social presence theory (SPT) and consumer generated content (CGC) on brand trust and brand engagement in SC platforms. An online survey was conducted among 625 Indian consumers who had made more than one purchase using SC platforms in the previous 6 months. Structural equation modelling technique was employed for testing the hypotheses and conceptual model. The results suggest that each element of SCC, SPT and CGC positively contributes to brand trust and engagement. Further, the study provides insight into brand trust and brand engagement in SM, which prompts brand usage intention of the consumers. The insights can be used by managers to create long-term customer relationship management action plans that emphasize brand trust and engagement. 相似文献
16.
Jinkyung Choi 《Asia Pacific Business Review》2017,23(1):44-62
The objective of this study is to investigate the effect of nutritional information disclosure and healthful menu context in the relationship of nutritional knowledge and consumers’ perceived CSR toward a foodservice company. Furthermore, the relationship among CSR, brand image, attitude and purchase intention was investigated. The study was designed with scenario experimental questionnaires: 3 (different nutritional information levels: no information, calorie only and content with six segments of nutritional information) X 2 (menu context: healthy or unhealthy menu context). Confirmatory factor analyses, structural equation modelling and analysis of variance analysis were used in order to examine the study hypotheses. The results of this study indicate that consumers’ nutritional knowledge helps increase consumers’ perceived CSR which has an impact on brand image, attitude and behavioural intention, however, no moderating effects of nutritional knowledge and healthful menu context were found. Furthermore, purchase intention was significantly affected by CSR, attitude and brand image. Therefore, disclosure of nutritional information and offering healthful menu would help restaurants gain a positive CSR which also would help them to expect consumers’ favourable purchase intention. 相似文献
17.
In recent years, scholars and executives alike have devoted attention to the implications of Corporate Social Responsibility policies and practices as well as their relationship to strategy. The objectives of the present article are to investigate the interaction between corporate social responsibility and strategy and the benefits that this relationship can yield to companies. For this purpose, a qualitative multiple case study was made of four Brazilian corporations, two in the supermarket sector and two in the energy distribution sector, comparing a competitive and a monopolized sector in Brazil. The data were collected through interviews with executives from social and environmental areas and through secondary sources. The study finds that corporate social strategy provides several benefits, among them attracting and retaining valuable human resources and enhancing company image and reputation 相似文献
18.
Petek Tosun;Sandy Ipeker Cagliyor;Merve Yanar Gürce; 《International Journal of Consumer Studies》2024,48(6):e13099
Drawing upon consumer–brand disidentification theory and balance theory, this study examines symbolic and ideological incongruity in consumer–brand relationships through an original conceptual model shaped by negative past experiences, brand trust, perceived corporate social responsibility (CSR), and negative word-of-mouth (NWOM). A preliminary study was conducted to explore the dimensions of consumers' negative past experiences by topic detection. Latent Dirichlet allocation (LDA) topic modeling was undertaken to analyze online consumer reviews (n = 6095) about a coffee chain brand. The dimensions detected in this preliminary study were included in the research model and further analyzed in the main study. The main study, a cross-sectional consumer survey (n = 522), tested the original research model by way of partial least squares structural equation modeling (PLS-SEM) on SmartPLS. The findings showed that negative past experiences consisted of product-related, service-related, and technology-related problems and negatively influenced brand trust. It was found that brand trust and perceived CSR negatively affected symbolic and ideological incongruity, while symbolic and ideological incongruity positively influenced NWOM. The findings provide empirical evidence for balance theory by showing that the three critical domains of consumer–brand relationships (ideological, symbolic, and experiential) provide a complex cognitive model that covers personal-symbolic and moral-societal aspects of consumer–brand disidentification and consequent NWOM intentions. In line with consumer–brand disidentification theory, the results contribute to the literature by demonstrating the direct negative impacts of brand trust and perceived CSR on symbolic and ideological incongruity, as well as the direct positive impacts of symbolic and ideological incongruity on NWOM. 相似文献
19.
《Journal of Strategic Marketing》2012,20(3):217-239
This expedition through consumer goods companies in Vietnam aims to investigate whether corporate social responsibility (CSR) influences emotional intelligence (EI), which in turn engenders the chain of effects from upward influence behaviour and competitive intelligence scanning to brand performance. A structural equation modelling (SEM) approach contributed to the analysis of 409 responses returned from self-administered structured questionnaires distributed to 720 middle level managers. From the findings emerged a model of brand performance and its levers such as corporate social responsibility, emotional intelligence, upward influence behaviour and competitive intelligence scanning. Ethical CSR was found to nourish a high level of emotional intelligence in the organization. Through the findings of the research, the insight into the CSR-based model of brand performance underscores the role of ethical CSR, emotional intelligence and organizationally beneficial upward influence tactics as endogenous variables in the cultivation of competitive intelligence scanning deeds in consumer goods companies in the Vietnam business context. 相似文献
20.
企业社会责任风险管理研究 总被引:1,自引:0,他引:1
企业面临着越来越多来自利益相关的压力.分析了企业由于承担的社会责任不合理所导致的社会责任风险,介绍了企业进行社会责任风险管理的一般流程,希望通过本文引起对社会责任风险研究的重视。 相似文献