African-American travel agents: Travails and Survival

Social science research on the struggles of early and contemporary independent African-American travel agents represents a void in the literature. These agents experienced serious obstacles to survival during the past half-century, not only during times of racial segregation, but more recently with airlines and government regulations, expensive technological innovations, and significant industry demands. Six agents describe their histories, successes and failures, and the futures of independent Black travel agents; serious difficulties remain, including access to capital. A scenario identifies the start-up costs for an independent Black travel agency in a medium-sized Middle West metropolitan area to illustrate the problems that remain.     

Towards an ethics platform for tourism

Ethical distinctions inform all human actions and decisions. On inspection, however, dominant paradigms in tourism scholarship are imbued with the myth of objectivity and thus ignore the ethical dimension. Since the four platforms of scholarship were first published in 1990, a representation of one of the most value-based concepts of this time, sustainable development, has been embraced; a fifth platform has emerged to dominate the rhetoric of tourism praxis. However, this paper argues that a sixth platform, an ethics platform, is needed to interrogate the morality of the positions taken in policy, planning, development, and management. These platforms are proposed against a background of environmental ethics and global political economy.     

Integrated rural tourism:: Concepts and Practice

A model of integrated rural tourism, which took account of the various resources (cultural, social, environmental, economic), their use, and the role of pertinent stakeholders, was developed to explore effective methods of promoting tourism as part of a rural development strategy. “Strategic fit” was used to assess the effectiveness of the model in adding value locally in the context of an established tourism area in western Ireland. The model reveals considerable robustness in identifying features that promote the adding of value in a holistic way and in identifying the pertinent stakeholders and issues that require attention to meet objectives more effectively.     

Estimating total statewide travel

Past research has not addressed the specific procedures needed to estimate the total number of people traveling by motor vehicle in a state or the number of vehicular trips they take based on a sample of those travelers. Methods were developed in a study in which leisure travelers were surveyed enroute throughout a state over a year's time. Procedures involved in trip estimation are discussed, and a simple method for cross-validating estimates obtained is proposed. An estimate of one segment of these trips was validated by comparing it with a figure obtained from a state agency, suggesting that the approach is sound. Implications of the method and its results are discussed.     

Measuring the ethical nature of tourism operators

Selected ecotourism, adventure, fishing, cruiseline, and golf operators were studied in an effort to determine possible ethical differences among them as distinct groups. Through the implementation of a multidimensional ethics scale, the resulting data illustrate that ecotourism operators were in fact more ethical than their counterparts in the other groups. This became apparent on the basis of analyzing their responses to ethical economic, social, and ecological issues outlined in three scenarios. The paper examines the influence of education, organizational size, and the use of codes of ethics in day-to-day business operation and practice to help explain the differences that exist among the participating groups.     

Partnership and regional tourism in Brazil

Partnerships in planning for regional development can bring together stakeholders representing interests at national, regional, and local geographical scales. This paper examines a regional tourism development partnership in Northeast Brazil. It explores the effects of socioeconomic and political contexts on this collaborative arrangement, the processes of joint working, and how participation was extended to parties not attending the regular meetings. The partnership focused on coordination among government organizations at different spatial scales and with various functions, with participants largely confined to the public sector. Using this assessment, an analytical framework is presented to assist other researchers interested in this theme.     

An international travel Demand model US Travel to Western Europe

This paper examines international travel demand between the United States and Western Europe. A complete system of demand equations is estimated to obtain expenditure and price elasticities of the demand for travel. The results allow the classification of regions of Western Europe as substitutes or complements according to the preferences of travelers. It is found that Americans view Norway, Sweden, Denmark, Spain, and Portugal as “luxury destinations” that might expect to receive an increasing share of the traveler's budget. The price elasticities are relatively low for France, Belgium, the Netherlands, and Luxembourg. France and the U.K eexhibited high price substitution effects as did France and Germany. Travel to most other countries might be classified as complementary with respect to travel to France and substitutes with respect to the U.K.     

Attitudinal compliance with ecotourism guidelines

This study has developed and tested a conceptual framework to explain compliance attitudes of ecotour operators with industry guidelines. The results suggest that compliance with ecotourism principles is a function of a multitude of intrinsic and extrinsic factors concerning ecotour operators, including the type of social and economic sanctions, gender of the respondents, perceived moral obligations, and revenue obtained from ecotourism. The key strategies for increasing compliance seem to lie in educating the tour operators and placing a call to their conscience. Some strategies for increasing compliance are suggested.     

The evolution of Canadian international travel documentation

Canada's geographic position, adjacent to the United States and comparatively distant from other countries, has concentrated a very large part of the foreign travel into a north-south flow. The development of international travel statistical methodologies has been patterned upon this heavy preponderance of travel. The evidence shows that the magnitude and scope of the flow of people and money between Canada and the United States necessitated that a cooperative approach be taken by both countries in undertaking this large-scale, continuous statistical operation. Canada's international travel statistical methodologies have demonstrated a flexibility to adapt to changing travel patterns and the reduction in border restrictions and documentation. At the same time, the statistical systems have had to meet increased demands of international tourism on a global scale.     

Allocating an advertising budget to international travel markets

Deciding on advertising appropriations is a common problem to all National Tourist Offices. The Austrian National Tourist Office now employs a decision support model allowing for inclusion of managerial judgments. In tourism, like elsewhere, application of standard optimization routines to marketing decision making is straight- forward, once the relationship linking market response to input has been modeled adequately. A tailor-made decision calculus procedure eliciting managerial judgments on the relative importance of the factors determining a receiving country's travel market share provides the weights otherwise inaccessible by objective parameter estimation. A tourism manager thus can evaluate countries as tourism generators and allocate an advertising budget accordingly.     

Shared decision-making in tourism land use planning

A Canadian government commission dealing with environmental resources attempted to incorporate several innovative approaches for shared decision-making into its strategic land use planning process for central British Columbia. This paper describes a framework of design and evaluative criteria for guiding such shared decision-making processes. It uses these criteria to assess the efficacy of the process from the perspective of those tourism stakeholders who participated in this planning exercise. The article offers recommendations to government as well as tourism sector organizations concerning the management of future public land use planning strategies designed to fully incorporate stakeholders into such processes.

Résumé

Les décisions partagées au sujet de la politique foncière du tourisme. Une commission du gouvernement canadien s'occupant des ressources environnementales a essayé d'incorporer plusieurs nouvelles méthodes de décisions partagées dans la planification des stratégies d'utilisation foncière pour la Colombie britannique centrale. Cet article décrit un cadre de critères pour la conception et l'évaluation des processus de décisions partagées. L'article utilise ces critères pour mesurer l'efficacité du processus du point de vue des planificateurs. Il fait des recommandations au gouvernement et aux organisations touristiques au sujet de la planification et de la future gestion de l'utilisation de la propriété publique pour que tous les intéressés soient compris dans ces processus.     

TERRITORIAL PLANNING AND TOURISM DEVELOPMENT TAX

An economic model of land taxation involving a local government and a private developer constitutes the theoretical framework in this research. The model hinges around a two-tier approach including both a conservation and an efficiency criterion. The analysis indicates that sustainable tourism calls for the use of land taxation and planning legislation simultaneously geared to the achievement of efficiency and the signaling of the government’s commitment to conservation policies. To provide support for the theoretical conclusions, an Italian case study is discussed, showing how the local government chose not to yield to a developer’s requests by not changing a norm prohibiting construction near of the coastline.     

An integrative framework for sustainability evaluation in tourism: applying the framework to tourism product development in Finnish Lapland

The adoption of sustainable practices has become widespread in tourism and has led to the proliferation of sustainability evaluation tools. They focus mainly on measuring outcomes, making scientific expertise an essential part of evaluations. This study argues that involving stakeholders throughout the evaluation process is essential if evaluation is to play a role in promoting the necessary understanding of sustainability to address the ecological and social concerns within a tourism setting. Drawing upon multi-stakeholder thinking, ethics, the Bellagio Principles and action research, this paper introduces a theoretical and methodological framework for engaging tourism organisations in collaboration with stakeholders in planning and implementing sustainability evaluations. The application of the framework is illustrated using a study of tourism product development, involving a group of eight craft-based entrepreneurs and their stakeholders in Finnish Lapland. A focus is placed on using ethical theories to promote dialogue and critical reflection and to expose the plurality of moral orientations behind the multiple views of sustainable tourism. Through discourse analysis, four moral discourses, ethical egoism, utilitarianism, deontology and virtue ethics, are constructed and examined. The paper shows how each influences the various ways in which stakeholders perceive sustainable tourism and the practical outcomes of the process.     

TOURISM CRISIS MANAGEMENT: US Response to September 11

Policymakers are faced with the predicament of if and how they should respond to an unexpected and sudden downturn in tourism demand. In the past, they have made these decisions in the absence of research into the relative effectiveness of different responses. The downturn in the United States following September 11 is a particularly vivid example of tourism crisis. This paper analyzes the effects of this crisis using a computable general equilibrium model of the US and also examines potential and actual policy responses to the crisis. Sector-specific targeted subsidies and tax reductions are found to be the most efficient means of handling the situation.     

Exploring place perception a photo-based analysis

This paper examines the merits of volunteer-employed photography as a technique for investigating perceptions of residents and tourists of a destination. An exploratory study was undertaken in which both groups were asked to photograph features they considered important to their personal experience of the Welsh seaside resort of Aberystwyth. Participants also completed photologs and written questionnaires, which were used to supplement a content analysis of their snapshots. This enabled various comparisons and inferences to be drawn regarding how the town is perceived as a destination and as a place to live. An unexpected finding is that residents and tourists tend to adopt similar ways of “reading” the destination.     

A framework of tourist attraction research

Although tourist attractions are fundamental to the very existence of tourism, there have been few attemps to come to terms with the breadth of approaches that have been employed in their study. An examination of research methods used in the study of tourist attractions and the tourist attractiveness of places reveals that most studies can be classified into one or more of three general perspectives: the ideographic listing, the organization, and the tourist cognition of attractions. Each of these perspectives shares a distinct set of questions concerning the nature of the attractions, as expressed through the typologies used in their evaluation. At the same time, all three perspectives make comparisons based on the historical, locational, and various valuational aspects of attractions. This framework can be applied in the comparison and evaluation of tourist attraction related research.     

Wives' involvement in tourism decision processes

This study segments tourism decision-making tasks into 17 categories. Wives were asked to assign a score to their level of involvement in each task. A marginal involvement in tasks related to the “financing aspects” of the trip was observed whereas involvement was high in tasks such as “shopping”, “selecting restaurants”, “collecting information”, and “preparing luggage”. Two hypotheses were tested: the socioeconomic characteristics of wives and trip characteristics have a positive effect on the level of involvement in the tourism decisions; and levels of task involvement are consistent for the 17 tasks (stability in tasks involvement). Marketing implications and recommendations for future research were also discussed.

Résumé

La participation des épouses aux décisions de voyages. Cette étude segmente les décisions et taches des voyages en dix-sept catégories. On a demandé aux épouses d'attribuer une valeur numérique selon leur niveau de participation dans chaquetâche. On a observé peu de participation aux “aspects financiers” tandis que la participation était élevée pour le “shopping”, le “choix des restaurants”, la “collecte d'information”, et la “préparation des bagages”. On a vérifié deux hypothèses: que les caractéristiques socio-économiques des épouses ainsi que certaines caractéristiques du voyage ont un effet positif sur la participation des épouses aux décisions du tourisme, et que les niveaux de participation pour les dix-sept tâches sont stables. On discute aussi des implications de marketing et des recommandations pour la recherche future.     

Managing business travel: Developments and dilemmas in corporate travel management

Work organizations today often depend on communication and interaction between persons working in geographically dispersed locations. As a consequence, business travel has increased considerably over the past few decades, and large companies and public authorities often employ travel managers to implement efficient travel routines. The present paper investigates the professional practice of travel management. Using interviews, policy documents and existing literature, it examines recent developments in this field and identifies a number of dilemmas and challenges that travel managers experience in their attempts to control travel behaviour and travel costs in their organizations. These dilemmas occur in travel managers’ relations with other stakeholders in the business travel process - travellers, senior managers, suppliers, and travel agents. An additional dilemma concerns the role of ‘virtual meetings’ (via telephone, video or the Web) and their potential to serve as substitutes for or complements to travel and face-to-face meetings.     

The convergence process in heritage tourism

The theoretical background behind heritage tourism is conventionally categorized in terms of two stages: the demand and supply side approaches. This has resulted in a fragmented and usually conflicting framework. The purpose of this paper is to devise a model, which will substantiate the existence of both a continuum and a lateral relationship between the contrasting theoretical approaches to heritage tourism. The value added proffered here stems from the incorporation of authenticity as a linking device in each of the two approaches, unifying them into a single theoretical paradigm. The role of authenticity as a contemporary marketing tool, on tourism motivation and the image of the attraction is shown to be pivotal.     

Representative dissonance: India’s Self and Western Image

Western media have often been criticized for portraying Third World destinations through a colonial prism via images of primitiveness and exoticism. Contrastingly, some destinations have begun to resist those representations with media campaigns of their own. The purpose of this study was to critically construe the differences between ways that India is represented in American tourism media and how it is represented by the Indian government itself. The findings revealed that these two representations are different in ways that reflect the colonial nature of international tourism and the postcolonial stage of India’s nationalism. Moreover, the study of representative dissonance is proposed as a tool for understanding the conflicting ideological forces that shape destination images.