购物中心选址的综合评价方法

购物中心的选址正确与否,直接决定了购物中心运营后经营效果。通过对影响购物中心选址因素的分析,运用层次分析方法设计了选址评价的指标体系,然后确定每层因素权系数,再确定低层因素对目标层的组合权重系数,应用数学的方法建立购物中心选址的综合评价系统。在一定程度上解决了如何运用数学方法分析和处理购物中心选址评价中大量存在的模糊问题,从而在很大程度上提高了购物中心选址决策的正确性,为开发商成功投资购物中心提供了更可靠的依据。     

Shopping centre clusters: Competition or synergies? The case of the region of murcia (Spain)

Since their emergence in the mid 1950s, the role of shopping centres has evolved and they have now become key articulating elements of urban and metropolitan peripheral areas. In Spain, the opening of new out-of-town shopping centres intensified after the year 2000, thanks to an increased area dedicated to new leisure-related uses and activities. This process has been particularly prevalent in the regions in the south-east of Spain such as Alicante-Elche, Murcia and Valencia which are supported by high capacity regional and national road networks. In the case of Murcia, of its ten shopping centres, three of them, Thader, IKEA and Nueva Condomina, are very close to one another, and two of them - Thader and IKEA - are just 650 m apart. The objective of this study is to analyse whether this proximity between shopping centres generates synergies among them based on agglomeration economies or, on the contrary, whether it gives rise to competition between the different centres. For the purpose of this study, these highly specialised shopping centres have been considered and a field study has been conducted based on the administration of surveys among the customers of these shopping centres. The results show that the synergies with those shopping centres which have a diverse retail mix seem to be linked to those users who have a longer journey time and visit these shopping centres more frequently. On the other hand, in the case of non-regular or sporadic customers of these large, highly specialised shopping centres, we can observe direct competition with the rest of the shopping centres, revealing an absence of agglomeration economies.     

消费者网络购物影响因素分析

对中国消费者网上购物的动机、决策过程等进行研究,识别影响消费者网上购物的主要因素,有助于促进我国网络购物有序、健康的发展。研究结果表明,城市消费者网络购物意愿受文化程度、网络应用技能、网络购物的安全性等因素的影响比较显著,而消费者的年龄、收入状况、便利性评价等因素影响较弱。     

江西鹰潭市供销社改革的调查与思考

深化供销社改革是发展农村经济,建设社会主义新农村的重要内容。通过对江西省鹰潭市供销社改革的调查分析,当前我国供销社改革仍存在目标取向不明确、组织体系建设不科学、内部管理运行不规范、新型合作经济组织发育不完善等问题。以上这些问题,是进一步深化供销社改革需要着力解决的重要课题。     

Shopping Orientation and Mindsets: How Motivation Influences Consumer Information Processing During Shopping

This research examines the cognitive procedures that underlie experiential versus task‐focused shopping orientations. The authors propose that consumers with a task‐focused shopping orientation and consumers with an experiential shopping orientation apply different cognitive procedures during shopping. Studies 1, 2, and 3 show that consumers with a task‐focused shopping orientation are more likely to activate the cognitive procedures of an implemental mindset, whereas consumers with an experiential shopping orientation are more likely to activate the cognitive procedures of a deliberative mindset. Study 4 demonstrates a fit effect between activated cognitive procedures and shopping orientation. Activating a mindset that matches the shopping orientation increases the monetary value that consumers assign to a product. The studies extend previous research by linking shopping orientations to mindsets and by providing evidence for mindset fit. The findings suggest that marketers and retailers will benefit from addressing experiential and task‐focused shoppers via the mindsets that underlie their shopping orientation.     

在线购物的营销概念模型研究

本文认为,增强消费者在线购物意愿可以从以下几方面入手:根据人口统计特征、技术准备程度、特定领域创新性等变量,细分消费群,开展针对性营销;从信忠性、交互性等方面提升网站感知利益;从产品因素、网站安全性、网络体验、网站声誉等方面减少感知风险;关注、利用社会群体影响,优化零售业务;优化网上产品组合,提升购买意愿.     

A Model of Household Grocery Shopping Behavior

The shopping trip to the grocery store is one of the most basic elements of consumer behavior. The authors seek to provide an understanding of the factors that account for variations in shopping behavior across households. They present a model of shopping behavior that assumes that households seek to minimize the travel cost associated with shopping and the cost of holding goods in inventory. As in the classic EOQ model, observed shopping behavior reflects the manner in which households balance these costs while meeting their consumption needs. A number of propositions derived from the model are tested using data on shopping trips made by households over a one-year period. The results support the model and indicate that the relationship between household characteristics and shopping behavior can be fairly complex: for some households shopping may have a recreational aspect while for others it may compete directly with wage-earning activity.     

我国网络购物乱象的经济学分析

网络购物产业在我国发展迅猛,具有广阔的市场前景。但同时网络购物乱象丛生,诸如商品质量、诚信缺失等问题损害了消费者权益,也成为抑制网络购物产业快速健康发展的桎梏,引发社会普遍关注。本文运用经济学理论分析网络购物乱象背后的经济原因,并据此提出化解网络购物乱象、促进产业健康发展的政策建议。     

网络购物的经济学分析——成本与效用

将网络购物与传统购物方式相比较,并以此为基础,结合中国的现状,就中国普通消费者通过互联网购买单一商品的成本与效用做出分析。其中,成本是相对确定的,而效用却受到多个因素的影响。结论是在这种特定的网络购物方式下,消费者的净效用很不确定。     

“I Love the Value From Shopping at Mass Merchants!” Consequences of Multichannel Shopping Value

The importance of consumer value-driven strategies is highlighted in the marketplace, especially with economic stagnation. The aim of this study is to shed light on the mechanisms underlying consumers’ value perception of, satisfaction with, and loyalty intentions toward shopping at mass merchants in a multichannel retail environment by using their shopping orientations as predictors. Findings based on a national sample online survey of 1,411 U.S. consumers revealed that multidimensional consumers’ shopping value perceptions regarding shopping at multichannel mass merchants had significant and positive effects on their consumer satisfaction with and loyalty intentions toward shopping at the multichannel mass merchants.     

Shopping value in online auctions: Their antecedents and outcomes

Online auctions present unique characteristics in the consumer decision-making process that raise new issues related to consumer shopping behaviors in auction-based purchases. The present research examined the relationship between consumer characteristics (i.e., compulsive buying behavior, variety-seeking tendency, and price sensitivity) and shopping value (i.e., utilitarian and hedonic) in online auctions and found that both compulsive buying behavior and variety-seeking tendency are critical factors of shopping value in the online auction environment. There were no positive relationships between price sensitivity and shopping value. The results of this study also revealed that consumers’ shopping value positively influenced their preference, which, in turn, formed behavioral intentions in online auctions. While utilitarian value was found to be a significant predictor of behavioral intentions, hedonic value was not. However, hedonic value influenced intentions indirectly through preference.     

Shopping with friends and teens’ susceptibility to peer influence

While some retailers may discourage groups of teenagers from shopping in their stores, there is reason to believe that peer groups may affect teen behaviors and evaluations in ways that could benefit retailers. In this paper, we examine the phenomenon of teenagers’ shopping with friends, and, in particular, whether shopping with friends might enhance teens’ attitudes toward retailing and their tendency to spend more when shopping with friends. We also examine why teens shop with friends. Specifically, we relate friends’ knowledge and teens’ age to teenagers’ susceptibility to informational and normative influence from friends. Susceptibility to peer influence is then related to various aspects of teen shopping, such as frequency and enjoyment of shopping with pals, which, in turn, are related to sentiment toward retailing and spending tendencies. With the exception of susceptibility to normative influence, results based on data from a sample of high school students generally supported the model.     

网络购物环境下的电子服务质量探究

近年,随着网络购物迅猛的发展,网络企业的服务质量好坏对于企业竞争优势的获取意义重大。通过对电子服务质量文献进行综合分析和研究,将电子服务质量划分为服务环境质量、服务过程质量和服务结果质量三个维度,并开发了相应的电子服务质量量表,为今后的电子服务质量的研究和网络企业服务质量的提高提供了理论依据。但探究验证表明,从具体行业着手,利用国外现有的模型进行评估,大多较少从理论本源上研究服务质量构成要素,大大限制了我国的服务质量研究水平。     

Shopping Motivation: Investigating the Shopping Process and Outcomes of the Retail Experience at a Craft Fair

The research addresses the question of when people succeed or fail to achieve shopping goals that bring them to a retail outlet, in this case a craft fair, and the consequences of this for customer satisfaction. A quantitative study, carried out with 398 craft fair shoppers, revealed that dimensions of in-store behaviour had various but significant influences on the relationships between prior intentions to pursue certain types of shopping goals and attainment of those goals. Further, the attainment of important shopping goals had a significant effect on consumers' evaluations of the shopping experience and the craft fairs as well as their future behavioural intentions. The main implication of the research is that attempts should be made to facilitate the shopping process and account for consumers with multiple goals.     

自组织FPNN在宏观经济预测中的应用

论文针对经济预测通常表现为复杂的非线性这种特性,提出了一种基于自组织过程神经元网络(FPNN)和改进的BP神经网络建立的经济预测模型方法。自组织过程神经元网络(FPNN)由输入层、竞争层和输出层组成。FPNN筛选出对因变量(网络输出)最有影响作用的变量(自变量)之后作为改进的BP算法网络的输入节点,再用进行学习。该模型不仅克服了时间序列预测模型只能进行线性预测的不足,而且还避免了传统神经网络的固有缺陷。以2001年到2004年国内生产总值作为预测分析样本,并对预测结果和实际值进行了比较分析,结果验证了该方法的有效性。     

Shopping is truly a joy

Some groups of consumers derive great pleasure from shopping; we refer to this as hedonic shopping value. This study contributes to the current literature by establishing construct equivalence in a cross-culture study and testing the relationship of positive and negative price cues with hedonic shopping value. We investigated this concept using confirmatory factor analysis to test equivalence between the two cultures on six dimensions of price and hedonism. Results indicate that the two-group path equality provided acceptable results (chi-square?=?203.92 with 217 df, p?=?0.73; GFI?=?0.94). This indicated that the six dimensions of the price construct and hedonic shopping values are the same for the two countries. Therefore, we proceeded to test the hypotheses. As expected, neither of the two positive dimensions of price was significantly related to hedonic shopping value. Two of the four negative price cues, price mavenism and value consciousness, were positively related to hedonic shopping value.     

北京地区网购配送中的问题与对策

北京地区的网购水平,无论从网购人数还是网购金额上一直居于我国前列,伴随着网购需求的迅猛增长,网购配送的问题也暴露出来。本文分析了北京地区网购配送中存在的问题,缺乏专业的、现代化网购配送企业、网购配送人员整体综合业务水平参差不齐、北京地区的拥堵的交通状况降低配送服务质量和节假日物流配送服务能力凸显不足。并针对问题得出相应解决对策：完善网购配送物流网络、打遣品牌配送企业或企业联盟、提高配送企业人力资源管理水平、多措施保证网购配送交通通畅和沟通做好预案突破节假日网购配送瓶颈。     

Consumer Perceptions of Privacy and Security Risks for Online Shopping

Government and industry organizations have declared information privacy and security to be major obstacles in the development of consumer‐related e‐commerce. Risk perceptions regarding Internet privacy and security have been identified as issues for both new and experienced users of Internet technology. This paper explores risk perceptions among consumers of varying levels of Internet experience and how these perceptions relate to online shopping activity. Findings provide evidence of hypothesized relationships among consumers’ levels of Internet experience, the use of alternate remote purchasing methods (such as telephone and mail‐order shopping), the perceived risks of online shopping, and online purchasing activity. Implications for online commerce and consumer welfare are discussed.     

Consumer Attitudes and Preferences Concerning Shopping On-Line

Abstract

The emergence of e-commerce is having a substantial impact on consumer purchasing behavior. Yet, the rate of consumers' acceptance of e-commerce has been slower than many predicted. Using the view of consumption as an institution, this study examines consumers' preferences for shopping on-line. Analysis of data collected from focus groups and surveys suggests consumers perceive relative advantages and disadvantages of shopping on-line vs. shopping in traditional stores. In addition, the results suggest consumers have substantive reservations about shopping on-line which may be adversely affecting the acceptance rate of this new channel. Study limitations and suggestions for future research are also presented.