Creative marketing strategies in small museums: up close and innovative

• Museums are seeing decreasing resources along with increasing competition (such as the entertainment industry's recent foray into the education arena) for their market share (TiLE, Oct 2002). The prevalent perception that nonprofit institutions as a sector are mismanaged also requires museums to become more businesslike in their management and their marketing (Kotler & Kotler, 1998 ; Andreasen & Kotler, 2002 ; Salamon, 2003 ). Although larger museums have more access to human and economic capital, this article demonstrates how the flexibility and agility of smaller institutions positions them well to leverage their resources with creativity and innovation. To give credibility to the museum examples, the discussion recounts how the American wine industry rose in prominence both at home and abroad by sidestepping traditional marketing research methods, using instead an approach that was more like art.

Copyright © 2005 John Wiley & Sons, Ltd.     

Green marketing,public policy and managerial strategies

Green marketing subsumes greening products as well as greening firms. In addition to manipulating the 4Ps (product, price, place and promotion) of the traditional marketing mix, it requires a careful understanding of public policy processes. This paper focuses primarily on promoting products by employing claims about their environmental attributes or about firms that manufacture and/or sell them. Secondarily, it focuses on product and pricing issues. Drawing on multiple literatures, it examines issues such as what needs to be greened (products, systems or processes), why consumers purchase/do not purchase green products and how firms should think about information disclosure strategies on environmental claims. Copyright © 2002 John Wiley & Sons, Ltd and ERP Environment.     

中小企业的两种营销战略

长期以来,我国中小企业在推动国民经济发展,保持市场繁荣、增加财政收入,促进劳动就业和维护社会稳定等方面发挥着非常重要的作用,是国民经济必不可少的重要组成部分.由于中小企业经济效益差,技术力量不足,水平较低,难以和大企业进行正面的直接竞争和抗衡,否则无异于"以卵击石".     

TV viewing and physical activity: a segment analysis for social marketing

• Elevated television viewing and physical inactivity promote sedentary behavior, leading to obesity. Yet, modifying the behavior has received a limited academic investigation. Thus, the purpose of this exploratory study is to develop segments relating to such behavior, and propose TV viewing‐reduction and physical activity‐enhancing strategies for the various segments.
• Using data from a mall, the multiple regression and analysis of variance (ANOVA) led to the identification of four segments: alert, inactive, action, and ideal. Results indicate that those engaged in physical activity appear to watch less TV, and that age and gender do not have a significant impact on TV viewing. The managers can use the findings, segments, and strategies to create appeals for target social marketing.

Copyright © 2007 John Wiley & Sons, Ltd.     

雪花啤酒 “非奥运营销”

啤酒是2008年奥运会赞助商中关系最为复杂的一类,既有身为国际啤酒赞助商的百威,也有北京2008赞助商的青岛啤酒和燕京啤酒。仅一个奥运会啤酒赞助商的身份,就有三大中外品牌同台竞技,其行业竞争的激烈程度可见一斑。"混战"之中,华润雪花这个年轻的啤酒公     

Attracting potential blood donors: The role of personality and social marketing

Globally, society has been facing several and growing health problems, which increased the importance of efforts towards social change. In this context, using social marketing to create and implement programs that foster behavioural change has increased in the public health community. One of the health problems that society has been facing is the unceasing need for blood products, so the subject of blood donation became an important research topic in the area of social marketing, as social marketing strategies can contribute to solving this problem. It is essential to understand the factors that motivate individuals to donate blood, to enhance the recruitment and retention of blood donors. Our study aims at evaluating the key personality factors that influence blood donation behaviour to reach a higher understanding of what concerns this global issue. The method used to analyse the data is ANOVA. We conclude that the Personality of potential donors is significantly different from the non-donors' regarding Openness to Experience and Agreeableness. These results suggest that potential donors might perceive blood donation, as well as the associated barriers, differently from non-donors. Based on our findings, we suggest some perspectives for future research in this area.     

考虑需求函数的多产品盈亏平衡分析

本文在《非特定结构下的多品种盈亏平衡分析》（张怀胜,1998）的基础上,利用需求函数建立非线性规划模型,研究了多产品盈亏平衡产销额和成本额范围及产品结构。     

Critical social marketing – The impact of alcohol marketing on youth drinking: Qualitative findings

• This paper presents findings from exploratory qualitative research as part of a critical social marketing study examining the impact of alcohol marketing communications on youth drinking. The findings from stakeholder interviews (regulators and marketers) suggest that some alcohol marketing might target young people, and that marketers are cognisant of growing concern at alcohol issues, including control of alcohol marketing. Focus groups with young people (aged 13–15 years) revealed a sophisticated level of awareness of, and involvement in, alcohol marketing across several channels. It was found that some marketing activities featured content that could appeal to young people and appeared to influence their, well‐developed, brand attitudes. The research demonstrates the utility of taking a critical social marketing approach when examining the impact of alcohol marketing. The implications of these findings for research, regulation and policy around alcohol marketing are also examined. The contribution that studies such as this make to the debate around marketing principles and practice, and to social marketing, is also discussed.

Copyright © 2009 John Wiley & Sons, Ltd.     

我国中小物流企业营销现状及策略

在我国,对于中小物流企业的营销的发展方向是比较盲目的,只有加强对它的研究,结合现状施行一套合理的发展和建设目标,才能更好的进行物流的发展,文中针对我国中小物流企业营销的现状以及将来的对策做了一些研究。     

Alternative approaches to decreasing maternal anemia: identifying the need for social marketing strategies to promote iron-folic acid supplementation in the Peruvian highlands

• Anemia is the most common health condition affecting women during pregnancy, and leads to adverse health outcomes of both the mother and infant. Despite national fortification and supplementation programs in Peru, 21% of women of reproductive age are anemic. Adherence to iron-folic acid (IFA) supplements in this vulnerable population is low and influenced by side effects of the tablets, such as nausea and vomiting, caused by the generic formula of the tablets. The trust within a patient–provider relationship and the provider's competency at effective counseling increases women's adherence, whereas late entry into prenatal care and government regulations limit early initiation of IFA supplementation. It is important for partners to support women during supplementation and participate in their prenatal care. Social marketing strategies targeting the product, price, place, promotion, and policy of IFA supplements should decrease barriers to women's ability to obtain IFA tablets and adhere to the supplementation regimen and reduce iron deficiency maternal anemia. Public health practitioners implementing supplementation programs should consider different behavioral influences at the intrapersonal, interpersonal, and community levels that affect adherence.

Copyright © 2012 John Wiley & Sons, Ltd.     

广西旅游企业市场营销存在的问题与对策

改革开放以后,我国经济得到了较快发展,人民的生活水平不断提高,旅游活动已经逐渐成为我国人民休闲、度假的良好方式,因此,广西的旅游事业得以蓬勃发展,而旅游市场营销是发展旅游事业的重要问题。文章在研究、分析广西旅游市场营销现状和存在的问题基础上,提出解决问题的对策,探究了旅游市场营销的合理发展趋势。     

Press stories as a medium for social marketing: the publisher's perspective

Features editors in 50 UK newspapers and magazines completed a mail questionnaire concerning their use of charity infotorials, ie human interest press stories based on materials developedandsubmittedbycharityemployees. The research focused on publishers' reasons for carrying this type of article, editorial policy regarding materials submitted by charities, perceptions of the quality of the copy received, and the determinants of publishers' levels of satisfaction with outcomes. A clear dichotomy emerged between publishing firms that viewed infotorials mainly as a means for gaining a competitive advantage over titles produced by other businesses, and those that adopted a more altruistic approach to the publication of stories with a charity‐related theme. Copyright © 2000 Henry Stewart Publications     

Enhancing occupational health and safety in young workers: the role of social marketing

• Young workers (age 15–24) suffer work‐related injury at a much higher rate than older workers, yet research on the role and effectiveness of social marketing to influence and improve workplace safety is limited.
• A review of the relevant literature reveals that significant gaps exist in terms of effectively using social marketing to reduce young worker injury rates.
• A comprehensive, multi‐faceted social marketing approach is required to address young worker safety.
• Directing more attention toward the practice of social marketing can enhance the effectiveness of campaigns to reduce workplace injuries.

Copyright © 2007 John Wiley & Sons, Ltd.     

Branding HIV/AIDS communication: the social marketing campaigns of MTV and Viacom

• Based on an ethnographic study of the production and reception of HIV/AIDS public service campaigns by MTV and Viacom, this paper examines the role of branding in HIV/AIDS education promotion. A main premise of the paper is that audiences for HIV/AIDS social marketing campaigns are now less addressed in terms of the classic HIV/AIDS prevention categories of ‘general public’ and ‘risk groups’ and are increasingly viewed as ‘market segments’ implicated in the campaigns in relation to the techniques of branding. Drawing on examples from research conducted amongst audiences in the North of England, the findings highlight the differing audience understandings of the branded consumer objects and icons of HIV awareness. Using a cultural materialist perspective, concerned with the relationship between the campaigns and social relations, this paper examines the process of corporate-sponsored HIV/AIDS campaigns. The findings underscore how social marketing campaigns are increasingly being related to as branded media objects and icons, closely tied to people's material experience and understandings of the aesthetics framing these branded objects and icons. The paper argues that identification and engagement with the campaigns is most evident amongst participants who shared the consumer values and the marketing discourses used by marketing managers and producers of the public service announcements.

Copyright © 2009 John Wiley & Sons, Ltd.     

Nonprofit organisations,management and marketing strategies for survival: The case of philharmonic bands

Philharmonic bands, as nonprofit organizations (NPO's), need to adopt a perception of themselves as self‐sustaining systems and implement a viable business plan that plausibly demonstrates how the organisation can deliver products and services valued by its surrounding environment and thereby obtain the resources necessary for growth and sustainability. There is a gap in the literature, especially in the field of philharmonic marketing. Therefore, this study seeks to contribute towards boosting knowledge about marketing in the philharmonic band sector, leading to continued research in this artistic field that has so often proven crucial to community development. It seeks specifically to analyse strategies for capturing and maintaining the loyalty of potential musicians as well as the tools deployed by entities to promote and stage their activities and attract audiences, sponsors and services. This research adopted qualitative methodology with information being collected through a questionnaire with open questions sent by email to a selected sample of 200 philharmonic bands in Portugal. The results indicate that philharmonic bands currently find it more difficult to attract members, the attraction process has become more demanding and so they must become more efficient in this task. This analysis found similarities in the strategies applied by philharmonic bands to capture resources and for promotion, particularly focusing on potential musicians, resources, audiences and investors.     

全球化市场营销的社会满意度概念、测度及其应用

在全球化深入发展的今天,企业所面临的市场环境日趋复杂,顾客因素之外的其它社会因素(比如各国政府组织、非政府组织、媒体、居民等)对企业生存与发展也发挥着日益重要的影响。本文通过欧盟对中国打火机等产品的反倾销案例分析,以及基于顾客满意度等相关理论研究,提出了涵盖顾客满意度的市场营销社会满意度的新概念,并应用模糊综合评价方法构建了社会满意度测评体系,对其评价测度体系和应用进行了初步研究。本文认为,社会满意度能够全面衡量企业适应社会环境的能力,这一概念的提出和应用有助于企业树立社会化的全方位市场营销新理念,更好地参与全球化、社会化的市场竞争。     

The role and application of social marketing in managing water consumption: a case study

• Water shortages are an increasingly significant social and economic issue in many countries. Increasing the supply of water is one solution (e.g. desalination plants, new dams), but such measures are expensive. Using price to manage household water demand may be viewed as socially unequitable and politically contentious. Social marketing campaigns, where voluntary behaviour change is the goal, provide the potential to foster sustainable consumption of an increasingly scarce yet essential resource. This paper details a case study of successful water demand management in a drought affected region of South‐Eastern Australia. In this region, water consumption was reduced to more sustainable levels through a targeted and successful social marketing campaign. This case is of significant relevance to the field of Social Marketing where there are increasing calls for research into environmental issues in general and water consumption in particular (Kotler, 2011). The extant research literature and this case study are integrated to form several propositions about household water consumption behaviour. Consequently, this paper contributes to the literature by providing a conceptualisation of how residents respond to water conservation related social marketing campaigns. Key issues include the potential for reciprocal behaviour by consumers when a water authority is perceived to manage the water problem effectively, and linking behaviour change through structural approaches (e.g. subsidies and restrictions) and voluntarist approaches (e.g. attitudinal change).

Copyright © 2013 John Wiley & Sons, Ltd.     

The nature and influence of motivation within the MOA framework: implications for social marketing

• Social marketers acknowledge that to achieve optimum programme outcomes, identification and targeting of the non-conforming cohort is paramount. This article discusses the application of the social marketing framework, motivation, opportunity and ability (MOA) with a particular focus on the motivation aspect of the model. Motivation is considered from the perspectives of intrinsic and extrinsic motivation.
• Previously, the degree or level of motivation has been used in the operationalisation of the motivation construct, while in this paper the type of motivation is used as the basis for the construct. The construct is then applied to an environmental land management study, namely a rabbit control programme.
• Specifically, the aims of this paper were to further develop the MOA constructs, with a particular focus on motivation, including intrinsic and extrinsic motivation, to develop an understanding of the factors that are associated with ineffective behaviour and to develop a model to predict effective/ineffective control behaviour.
• Scales were developed to enable a study of the relationship between the MOA constructs, including intrinsic and extrinsic motivation, and the respondents control behaviour. Data were collected from a random sample of 566 respondents who were involved in the control programme. Using ANOVA and MANOVA techniques, significant differences were found between those landholders that exhibited effective control and ineffective control with regard to all MOA constructs.
• A multinomial logit (MNL) regression model was then developed to predict behaviour. This model showed that ability and intrinsic motivation were significant predictors of behaviour. The estimated model was able to predict recalcitrant landholders with 98% accuracy. The results of this study therefore provide a significant contribution to social marketing as it is the recalcitrant cohort that social marketers wish to understand and whose behaviour they frequently attempt to rectify in order to achieve stated social and/or environmental objectives. The implications for related social market theory, policy development and environmental management programmes are discussed.

Copyright © 2006 John Wiley & Sons, Ltd.     

Target marketing in a social marketing context: gender differences in importance ratings of promoted intrinsic and extrinsic restricted exchange benefits of military enlistment

Social marketing involves influencing voluntary behaviour of people towards a social end. Examples of social marketing range from campaigns to encourage healthy physical behaviour to efforts to encourage tax support for public education, overcome racism, or stimulate ‘patriotic’ behaviour. Using data from a summer 2001 telephone survey of 600 young adults, this paper investigates how recruitment campaigns may benefit from considering gender differences in importance ratings of a variety of benefits promoted by the military in the USA. Importance ratings are assessed using differences in means and variances tests. Findings identify gender specific differences that may be used to enhance recruitment campaigns. Copyright © 2004 Henry Stewart Publications     

Using social media for efficient brand marketing: An evaluation of Chinese Universities using Bilibili

As the higher education market becomes increasingly competitive, Chinese universities are competing to develop brand marketing programmes on social media platforms, with significant differences in performance. This paper divides universities’ social media marketing processes into two stages: the production-operation stage and the marketing communication stage. It constructs a two-stage data envelopment analysis (DEA) model to evaluate the brand marketing efficiency of 296 Chinese universities on the Bilibili video-sharing platform to provide strategic proposals for social media marketing. The results show that 10 universities perform efficiently in the production-operation stage, while 11 universities perform efficiently in the marketing communication stage. The gap in marketing efficiency is relatively large across Chinese universities. Most universities perform unsatisfactorily because of their redundant input or insufficient output. To improve the brand marketing efficiency on Bilibili, universities should pay more effort into quality rather than quantity of input, produce high-quality videos continuously and build and maintain fan loyalty.