Integrative retail logistics: An exploratory study

Grocery retail companies have gone through a transformational change in the past by heavily investing in distribution centers of their own and by expanding their logistics activities. As a result, many retailers are now in the process of better adjusting their logistics operations to their specific requirements against the backdrop of raising pressure in a highly competitive environment. In this light, we provide an exploratory study based on semi-structured face-to-face interviews with 28 leading European grocery retailers. First we examine the current strategic designs of grocery retailers’ internal logistics networks. Next, we shift our focus to the resulting interdependencies in tactical supply chain planning between instore operations and upstream logistics processes. We have identified five interdependent planning issues: order packaging unit, store delivery pattern, store replenishment lead time, store delivery arrival times and arrival time windows, as well as roll-cage sequencing and loading carriers. Each of these mid-term planning interdependencies is evaluated with regard to implications in the stores, in transportation and in the distribution centers. The mid-term operations planning issues in the grocery retail industry considered in this paper have remained practically unexplored up to now. The outcome of this empirical research study therefore has substantial relevance for future retail research and practice.     

Business-to-business collaboration through electronic marketplaces: An exploratory study

Many business-to-business electronic marketplaces (EMs) are now offering collaboration functionalities, but the collaboration concept in an EM context has not been studied systematically. This paper is a preliminary effort to explore and categorise the different types of collaboration functionalities that may be offered by EMs. By surveying websites, we identified five types of horizontal collaboration (buying groups) and four kinds of vertical supply chain collaboration in EMs. Our findings suggest that supply chain collaboration tends to be supported more than buying groups by existing EMs, and a high percentage of EMs now offers supply chain coordination and integration. Among online buying groups, the exchange-catalogue model is the most popular, possibly since it puts fewer burdens on members and coordinators.     

An exploratory study of organizational flexibility in Malaysia: a research note

This note reports on an exploratory study examining the relationships between rules on employee behaviour and on management discretion and other aspects of organizations in Malaysia. Using the data from thirty-five Malaysian organizations, the authors highlight the differences between the implications of the rules for the two groups and their relationships with company performance.     

International mergers and acquisitions: A jump diffusion model application

This paper empirically investigates international mergers and acquisitions (M&As) of foreign targets and bidders by analyzing the stock price behavior of the firms involved. The jump diffusion model is employed to study the effects of the M&A announcements on stock prices. The results indicate that acquisition announcements are perceived as a surprise by the market, but prices seem to adjust rather rapidly, supporting the semi-strong form of the market efficiency hypothesis. In addition, a comparison of the pure diffusion and jump diffusion models indicates that the jump diffusion model is statistically superior to the traditional event study methodology (pure diffusion model). (JEL G34)     

Organising international supplier relations: An exploratory study of Western purchasing in China

This paper analyses Western purchasing in China in order to investigate the motives for sourcing, the specific requirements of the area and, in particular, the base and features of supplier relationships. It reports recent experiences of seven companies based in Finland, including two global companies, two units with foreign ownership and three Finnish SMEs. Prevalent in Chinese sourcing are long-term supplier relations, but no partnership relations have been established. The companies build their supplier relations gradually and they all emphasise a long-term viewpoint to Chinese sourcing. Commitment of the Chinese partner is a key challenge, overcoming of which would help companies to avoid and solve, e.g. quality problems. The study shows that, for the Western supply personnel, key competences and tools for bridging the psychic distance are social skills and interest in the Chinese culture.     

An exploratory study of RFID adoption in the retail sector

We use a search procedure called content analysis to determine the benefits of RFID in the retail sector. Content analysis classifies textual material, such as academic articles, and reduces them to manageable data. We find that the key RFID retailer benefits are better management of inventory, improved security, better operational efficiency, and reduced cost. We also find the key RFID business processes to deal with, for example, tracking and tracing. Through hypothesis testing and correlations, we discover strong relationships between retailer benefits and RFID business processes, and that better management of inventory is a reason why RFID is being used by retailers.     

An exploratory study of mentor relationships in large CPA firms

By examining the perceptions of junior/senior staff about the value of formal and informal mentoring systems for a recently merged CPA firm, we show how mentoring relationships can serve as a useful resource in its adaptation to rapid change. The study found that accounting professionals in early, middle and advanced career stages all embraced the mentoring process during periods of increased stress resulting from mergers. It appears that mentoring may be an important antidote to stress. The psycho-social aspect of mentoring may help employees cope better with the stressful, non-rewarding conditions that characterize business mergers and the restructurings of CPA firms. Some further discussion regarding formal and informal mentoring is also presented.     

International acquisitions in the united states: Evidence from returns to foreign bidders

This paper provides evidence on the minimally explored topic of abnormal returns earned by stockholders of foreign bidders seeking to acquire a target firm in the USA. Four sources of influence on abnormal returns are identified: changes in net wealth of the bidder associated with changes in exchange rates; possible value-destroying managerial discretionary behavior by bidders with excess cash flows, as suggested by Jensen; comparative advantages for foreign bidders domiciled in relatively favorable tax jurisdictions; ownership status of the target, i.e. whether the target is an entire firm and whether it involves divested assets. The study includes 77 firms from 10 countries. The results show that stockholders of foreign bidders earn significant, negative abnormal returns surrounding the announcement of an acquisition in the USA. These abnormal returns become increasingly negative over the 15 days after the announcement of the acquisition, indicating that more information about the acquisition is revealed to investors subsequent to the initial announcement. Cross-sectional regressions indicate that relative exchange rates and cash positions explain variation in abnormal returns. A decline in the value of the dollar increases abnormal returns for the foreign bidder, thus supporting the net wealth hypothesis. The results also show that cash-rich foreign firms tend to enjoy higher abnormal returns when making acquisitions in the USA. The result provides support for the Froot and Stein cash-constrained hypothesis rather than for Jensen's free-cash-flow theory.     

An exploratory study of stewardship for Chinese nonprofit organizations

This study examined how Chinese nonprofits practice stewardship and how stewardship principles influence nonprofit–donor relationships and donor retention. Fifteen qualitative in‐depth interviews were conducted with experienced fundraisers in China. Results showed that Kelly's stewardship principles were applicable in China; Chinese fundraisers practiced stewardship principles of reciprocity, responsibility, reporting, and relationship nurturing to maintain relationships with major gift and annual donors. Besides, practitioners also utilized a variety of communication channels, ranging from face‐to‐face, telephones, emails, to digital shared media such as WeChat and Weibo, in communicating with individual and general public donors. Finally, interviewees also provided evidence on the positive role of quality nonprofit–donor relationships in retaining donors. This study illustrated the current status of nonprofit fundraising practice in China and expanded the explanatory power of the stewardship theory. The findings are implicative for Chinese nonprofits professionals on how to develop their unique stewardship practice in managing relationships with donors.     

Gender differences within early stage and established small enterprises: An exploratory study

This paper examines 2 years of data from GEM Canada in order to develop new insights into the factors that contribute to the performance outcomes of female enterprises and how these factors are affected by the firm’s stage of development. The analysis encompasses both personal and organizational characteristics and assesses their association with selected performance measures at the early stage as well as at the established phase of development. The findings indicate that the greater propensity of men to pursue business growth and earnings can be attributed to marital status (live with a partner) and the expected depth of the ownership team. Moreover, the performance outcomes for male entrepreneurs are influenced by a relatively wide range of variables, with business demographics being more prominent than for the female enterprises. For both genders, the mix of relevant underlying factors varies as the venture progresses along the ‘nascent-new-established’ continuum.     

A model of diffusion and implementation: An exploratory study of managerial innovation in Colombia

The focus of this paper is characterized by (1) an examination of the factors related to the “anticipation” of potential innovations in any organizational setting and (2) the identification of strategies for the diffusion and implementation of operations research/management science (OR/MS) techniques in a particular developing region. Based on the methodology used in studying change (innovation) in health care systems, a managerial innovation model incorporating four main components [the executive, the organization, the task environment of the organization and change agent(s), including the OR/MS manager and outside consultants] is developed and examined in terms of data obtained from top executives and other managers in forty industrial firms in Cali, Colombia. In the model developed the process of innovation is decomposed into the levels of; (a) attitudes and motivations of the executive, (b) “readiness” to take action, (c) action characteristics, (d) triggering cues and (e) actions taken and evaluation (feedback loop). The model was found useful for providing predictions indicating areas to which intervention and “marketing” of OR/MS strategies should be devoted. Overall, the study provides a base for comparative and longitudinal studies.     

An exploratory study of stalled relationships among art museum members

• Museums must maintain a steady membership base to achieve their organizational objectives. Although many studies look at why relationships succeed, we examine members who fail to transition from an introductory relationship to a mature relationship with an art museum. In two studies examining non‐renewing members of a large metropolitan art museum, we find evidence for a phenomenon we call “stalled” relationships, whereby members discontinue their formal museum membership yet maintain a positive psychological affiliation with the museum. Our first study finds that members in stalled relationships often do not view themselves as defectors and do not blame the museum for their non‐renewal; they frequently cite personal reasons rather than service failures for discontinuing their membership. Our second study examines this phenomenon in greater detail, exploring the antecedents for stalling and finds that motivations for initiating their membership may help predict when a relationship is likely to stall.

Copyright © 2012 John Wiley & Sons, Ltd.     

An exploratory study on the returns management process in an online retailer

The returns management process is gaining increasing importance both in academia and among supply chain professionals, not only as a tool in the practice of sustainability, but also for its strategic role in many economic sectors. Several studies show how efficiently returns management can reduce costs and provide a competitive advantage to companies. Likewise, electronic commerce, or e-commerce, has shown significant growth in many countries and, due to its very nature, it presents much higher return rates than traditional trade. However, despite the importance of returns management operation for electronic commerce, few studies explore this theme in the literature. The aim of this paper is to describe the process of returns management of the largest online retailer of the Brazilian market, showing its evolution and analysing its performance, as well as identifying its main shortcomings. We conclude with suggestions for improvements and the implementation of a more efficient system.     

Preferred supplier programs for consulting services: An exploratory study of German client companies

Research has recently provided evidence that at least some companies have involved purchasing departments in buying professional services such as management consulting services. Some departments have established preferred supplier programs (PSPs) for consulting services, i.e., programs for consultancies with whom a company seeks to build up long-term relationships. While there are several studies that analyze such programs for suppliers of goods, research on business services is limited. Our aim is to present an exploratory analysis of PSPs for consulting services. Based on a survey of German client companies, we found that the most important reason for establishing PSPs is to reduce costs and transaction costs. Furthermore, our findings revealed that companies with and without PSPs for consulting services apply high significance to relational selection criteria. Moreover, in companies with PSPs, purchasing departments are more frequently involved in selecting consultancies compared to companies without PSPs. Finally, we found that companies with and without PSPs do not differ in their assessment of problems associated with the purchasing of consulting services. The study contributes to research on the purchasing of consulting services by indicating that the consultant–manager relationship should be extended to a service triad, involving purchasing professionals, managers, and consultants. Moreover, we contribute to research on PSPs by extending the focus to PSPs for knowledge-intensive service providers.     

Selecting Training Methodology for International Managers

A model of crosscultural training is presented based on the level of cultural diversification between home and host country. difEerences in level of interaction required with the host country, and the level of competency of UK trainee. A review of the research regarding methods that can and have been utilized in training managers for overseas assignments is presented, emphasizing the strengths and weaknesses of each approach.     

Tourism satisfaction and perspectives: an exploratory study in Italy

Quality & Quantity - The aim of the paper is to analyze the specific features of tourism in Italy through tourists’ behaviour and satisfaction level and to individuate future...     

The paradox of gender voting: An exploratory analysis

Voting studies have documented that white collar workers tend to vote for conservative parties and blue collar workers for parties that advance working class interests. In the United States during the era (1980–1992) of Republican Presidents Reagan and Bush, women who worked in white collar jobs tended to vote for the Democratic party and men for the more conservative Republican party. This shift created the paradox of gender voting, which this article explains. The effect of gender on vote is small but attains statistical significance due to the suppressor effect of occupation. Two interpretations of the gender effect are tested: thematerialist holds that women's occupation and class identification affect this gap; thepost-materialist suggests that affluence is pivotal. The materialist interpretation fits the data from the survey of the national election of 1984 — the middle-most election of the three won by the Republicans— but the post-materialist interpretation may explain the vote of the very affluent.To Morris Rosenberg and Roberta Simmons, fine sociologists who clarified the suppressor effect and causes of self-esteem.     

An exploratory study of ownership and governance interrelationships in traditional and hybrid farmer cooperatives

By conceptualizing farmer cooperatives as systems of attributes, this paper explores possible combinations and complementarities between ownership and governance characteristics to inform common responses to increases in member heterogeneity and industry competition. With an empirical study of survey data from U.S. farmer cooperatives, a strong general complementarity is found between the pursuit of investor‐oriented objectives and the delegation of control to decision specialists with specific knowledge. The novel result indicates many farmer cooperatives make sacrifices in user ownership and user control, which in theory improves competitiveness but also further complicates the conceptualization of cooperative performance, survival, and longevity.     

International mergers and acquisitions in the UK 1985-94: a comparison of national HRM practices

The paper investigates HRM practices adopted by companies from the USA, Japan, Germany and France in UK companies that they have acquired. UK/UK acquisitions are used as a control. The research is based on a survey instrument applied to 201 companies and interviews with forty. It notes that there is some convergence of HRM practices, in that, for example, all countries researched employ performance-related pay and increase the amount of training in their new subsidiaries. It finds, however, that there is a distinct difference in the HRM practices employed by companies from each of the countries, influenced by the characteristic HR practices common to companies in the country of origin of the parent.