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JaeMin Cha Carl P. Borchgrevink 《International Journal of Hospitality & Tourism Administration》2018,19(3):233-258
This study identified the direct and indirect effect of leader–member exchange (LMX) on frontline employees’ service-oriented organizational citizenship behaviors (SOCB) targeting customers and co-workers in the foodservice context. Service-role ambiguity was proposed as a partial mediator in the conceptual model. The moderating effect of work status was also explored in this study. Data were collected from 452 frontline employees, working in 31 different foodservice establishments. All five proposed hypotheses were supported, highlighting the effect of LMX on service role clarity (or ambiguity) and the SOCB. A multiple-group structural equation modeling analysis showed that the effect of LMX on SOCB was higher among part-time employees, compared to full-time employees. One implication of the study findings is that part-time employees should also be treated as a valuable asset to the foodservice organization. 相似文献
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Dennison Nash 《Annals of Tourism Research》1979,6(1):61-75
The character of winter society in Nice during the period of 1763–1936 is traced in cultural developmental terms. This society, which originally was comprised of a small homogeneous group of (mostly) sick upper class Englishmen, gradually evolved to a large international group of wealthy (mostly) healthy winter visitors. The character of this later society appears to have conformed to Cohen's model for expatriate communities in which various groups of foreign nationals band together into an international group of expatriates linked with upper status residents. The evolutionary trend from the simple to the complex is seen to be the result of (mostly outside) entrepreneurial acativity directed at an expanding market. A continuation of such activity appears to have led to the mass tourism in present-day Nice. 相似文献
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《Annals of Tourism Research》1978,5(4):459
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Anna Horolets Monika Stodolska Karin Peters 《Leisure Sciences: An Interdisciplinary Journal》2019,41(4):313-329
This study explored the use of natural environments for leisure among rural-to-urban immigrants by adopting Bourdieu's concepts of habitus, social and cultural capital, and field. Data were collected with the use of individual interviews with 27 participants, including Mexican immigrants in the United States, Ukrainian immigrants in Poland, Moroccan immigrants in the Netherlands, and Turkish immigrants in Germany. The findings showed that for some immigrants, practices of social capital maintenance became disconnected from recreation in natural environments, while for all participants, nature-related cultural capital had low transferability in a migratory situation. Depending on their position in a new social field, immigrants developed different strategies to use local natural environments for leisure. Some strategies contributed to preserving old habitus, while one strategy (finding substitutes) contributed to gradual changes in immigrants' nature-related habitus. We suggest that embodied and emplaced skills of using nature should be incorporated in the notion of cultural capital. 相似文献
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Chiang-Chuan Lu Tien-Ming Cheng Shu-Jeng Huang 《Journal of Travel & Tourism Marketing》2013,30(7):1028-1050
This study is to investigate the impact of the causality between work–family conflict (WFC), well-being, and leisure coping strategies on tour professionals, and to verify the regulating role played by leisure coping strategies. The results suggest that when a tour professional experiences a high degree of WFC, perceived well-being is reduced. Applying leisure coping strategies affects the well-being of tour professionals to a high degree, and significantly regulates the relationship between WFC and well-being. To emphasize the role of internal marketing, this study concludes that leisure coping strategies must incorporate measures that provide direct benefits to tour professionals. 相似文献
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《Annals of Tourism Research》1987,14(1):157-162
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