China＇s Inbound Tourist Revenue and Beijing Olympic Games 2008

During the process of economic globalization, China＇s inbound tourism has developed strongly. The present paper deals with one of the core issues of the international tourism industry： inbound tourist revenue. With the aid of conventional theories and the use of empirical tests, our study identifies some decisive factors that have influenced China＇s inbound tourist revenue through an analysis of the global and local conditions at macro and micro levels. The findings were then linked to the Olympic Games, the mega event having impacted international tourism. The findings were also linked to further.discussions and suggestions for the interactions between the Beijing Olympic Games 2008 and China＇s inbound tourism.     

Contagion or Real Linkages？ Some Evidence from China＇s Emerging Parallel Markets

This paper empirically tests the existence of contagion using data on China's five parallel markets with different entry barriers for foreign capital. Taking the 1997 stock market crash as our experiment and using data on A, B and H shares, red chips and American depository receipts, the present paper tests whether these China‐backed market returns respond differently to foreign shocks during the pre‐1997 and post‐1997 crash period. Evidence suggests that the contagion effects are stronger in markets with fewer entry barriers. An important implication of our findings is that countries vulnerable to contagion could be justified to impose some limits on capital flows.     

Different Roles of Land in Rural-Urban Migration： Evidence from China＇s Household Survey

This paper explores the influence of land holding on rural–urban migration using China's 2008 household survey data. It shows that the contradictory findings of existing published literature can be explained by introducing a migration distance variable. The empirical studies show that land holding plays a different role in short‐distance and long‐distance migration. Land holding has a U‐shaped curve association with the probability of short‐distance migration and has an inverted‐U‐shaped association with the probability of long‐distance migration. Therefore, the government needs to provide more job information and migration subsidies to farmers who have little land to overcome difficulties in the process of migration so as to reduce rural–urban inequality.     

The relationship of customer complaints,satisfaction and loyalty： Evidence from China＇s mobile phone industry

Customer satisfaction and loyalty is subject to the influence of different types of customer complaints and will be with different results. In this paper, according to the hypotheses about the relationship of complaint, satisfaction and loyalty, a Structural Equation Model based on PLS （Partial Least 2 Squares） is built. By using the PLS Graph, these hypotheses are empirically tested by the data from China＇s mobile phone consumers. The study suggests that direct complaint should have a positive effect on satisfaction. However the degree of effect depends on the result of dealing with complaints. So the number of direct complaints should be controlled within the enterprise＇s ability of dealing with complaints. Meanwhile, comparing with directly complaining customers, indirectly complaining customers are more likely to repeat the purchasing and become loyal customers.