基于MSP模式的电子信息职业技能开发

信息通信技术和电子信息职业技能在当今社会经济发展中发挥着不可复制的重要作用。本文分析了信息时代电子信息职业技能的主要特征以及开发的基本现状,提出了基于MSP模式进行电子信息职业技能开发的有效路径选择。     

Using extracurricular activity as an indicator of interpersonal skill: Prudent evaluation or recruiting malpractice?

There is widespread agreement that success in organizations requires more than high intellect. Thus, college recruiters commonly examine job candidates' extracurricular activities in search of “well‐rounded,” emotionally intelligent, and interpersonally skilled students. Intuitively, extracurricular activities seem like valuable student experiences; however, research evidence is sparse, suggesting far more questions than answers. Is participation in extracurricular activity truly linked to interpersonal skill performance? Does leadership experience make a difference? Do extracurricular experiences yield higher skill development? Six hundred eighteen business students and the relationship of their extracurricular involvement to four interpersonal skills were examined. Significant relationships were found and recruitment implications are discussed. © 2002 Wiley Periodicals, Inc.     

An analysis of interrelationships between project management and student‐experience constructs

This article seeks to explore, through the utilization of correlational analysis, how the parameters that impact the student experience may be interrelated. We found that the experiences of students studying project management appear to be heavily influenced by e‐resource provisions and the actual experiences that the students are subjected to when using virtual learning environments (VLEs). These findings support previous research acknowledging that information and communications technology (ICT) plays an important role in teaching and learning project management. Students' experience of interpersonal skills also correlated uniquely and significantly with other constructs, supporting the premise that learning is integral to the development of interpersonal skills. Discussion surrounds the interdependency of student experiences adding to their learning and how future research should consider larger and more diverse samples to establish exactly what constructs detract and/or add to their learning in project management, which could then contribute to pedagogical discourse in other disciplines.     

An improved subordinate appraisal of bank manager's competence

The three-factor, forty-five item instrument measuring manager's competence in retail banking returns a poor comparative fit index when modelled as an orthogonal or oblique model. Revisiting the original scale development study published in 1996 with a new data set and following a revised research design yields a considerably improved model. A second-order factor, overall managerial competence, is demonstrated to capture a meaning common to the five first-order factors, namely, entrepreneurial style , interpersonal skills , intellectual capacity , participative management style and emotional maturity . The revised model with substantially improved construct validity and reconfirmed instrument reliability can now be used with more confidence by human resource managers. The revised instrument can become a diagnostic tool in identifying areas of incompetence in management, as well as an instrument of feedback to the manager from subordinates. Allowing subordinates to voice their opinions about their immediate supervisor can become a welcome addition to the practice of participative management. The emergence of interpersonal skills and participative management style as the key factors explaining overall managerial competence indicates the importance of assessing managerial candidates on these factors.     

导游员素质与形象塑造

导游员素质关系旅行社的兴衰,主要表现为良好的思想品质,广博合理的知识结构,杰出的组织、人际交往能力和自控力以及高超的语言表达能力,卓越而有效的导游技能,健康的心理和体质等方面。     

The management of leadership

Leaders are made, not born. Leadership is a science, a set of skills that can be taught, learned, and practiced. Today's business climate demands that managers be leaders and that they must be taught human and interpersonal skills along with their technical skills. The intuitive abilities of leaders are a set of behaviors that define leadership traits.     

Using a competency approach to understand host-country national managers in Asia

This study empirically explored host-country nationals (HCNs) in multinational enterprises (MNEs) using a competency approach. Participants consisted of 500 managers working for a leading Japanese retail MNE, with 100 each from Japan, China, Hong Kong, Malaysia and Thailand. The study highlighted three competency variables for 12 skills of those managers: (1) the level of competency demands, (2) the level of developed competencies and (3) the level of competency improvement needs as assessed by the difference between the levels of developed competencies and the levels of corresponding competency demands. Three conclusions were drawn: First, relationship skills are the most demanded and developed competency of HCN managers in Asia, while their levels tend to vary with Asian countries. Second, goal-setting skills are also very important competency demands but are insufficiently developed by HCN managers. Therefore, HCN managers need to improve their goal-setting skills to a great degree as a top priority. Third, interpersonal and behavioral competency areas of the 12 skills are more important demands for HCN managers than analytical and perceptual competency areas. Based on the empirical evidence obtained from this study, theoretical and practical implications were discussed.     

Emotional and interpersonal competencies and leader development

A variety of recent leader development programs have focused on improving leaders' emotional and interpersonal competencies. Decades of leadership research suggest that these “people skills” are crucial for leader effectiveness. This paper reviews the history of these leader development programs as well as research on emotional and interpersonal competencies. Suggestions for grounding leader development programs in sound research on emotional and social competencies, as well as an agenda for future research on the development of leader emotional and interpersonal skills, are provided.     

速录技术在高校开设应注意的问题

随着当今社会经济迅猛发展,社会分工不断精细和高效化,速录作为一个新兴的、强有力的社会职业正悄然兴起,并如火如荼的发展着。一些高等院校看到速录行业在社会上广阔的就业前景,纷纷开始在院校的相关专业开设亚伟速录课程。结合速录技术作为专业技能课程开设的实际,其教学需要不断的改进和提高,本文章仅就亚伟速录技术作为在高校开设的专业技能课程应注意的几个问题进行简单论述。     

Youth sports and the emergence of chameleon leadership

This qualitative phenomenological study explored the lived youth sports experiences of a sample of 20 North Carolina managers to determine how interpersonal skills developed through youth sports impact managing change. The data resulted in an emerging theme of a fearlessness approach to change situations, labeled chameleon leadership for this research study. The discovered theme offered information toward leadership and management skills used to manage complex organizations and diverse individuals within the realm of sports and work environments to enhance productivity in today's diverse and complex organizations.     

普通高校物流专业Flexsim仿真软件实践教学研究

普通高校物流专业教学既包括理论教学也包括实践教学,许多高校物流专业教学现状是＂重理论知识、轻实践训练＂,与当今快速发展的物流产业对物流专业人才技能的要求失衡。以Flexsim仿真软件应用为例,分析并解决了案例中出现的物流系统的＂瓶颈＂问题。基于科研项目的物流仿真软件实践教学可帮助学生在日常学习过程中获得分析、解决问题的能力,以适应现代社会对物流职业的技能需求。     

高职院校青年教师职业生涯发展中的主要问题分析

高等职业技术教育事业,已发展成为我国高等教育的不可缺少的重要组成部分。随着社会经济的发展,对高等职业技术类人才需求激增,需要一批具备理论知识和操作技能,同时又具备较强教学能力的高素质高职教师队伍。由于一些历史原因,如今的青年教师已经成为各高职院校的主力军,所以,关注高职院校青年教师的职业生涯发展,十分必要。     

论贫困大学生心理技能的自主训练

当前我国贫困大学生普遍存在较为严重的精神问题和心理问题,如何解决已日益成为高校和社会关注的焦点,心理技能的自主训练对贫困大学生的心理健康、有效学习以及人际交往均具有非常积极的意义。文章构建了高校贫困大学生心理技能自主训练的内容体系和实施策略,以期帮助广大贫困大学生克服心理压力和促进其能力发展。     

Career planning and development

The career planning process is often illustrated as the last step in an ever-changing work environment. The technical, professional, managerial, and interpersonal skills to successfully perform and succeed in this rapidly changing work environment are essential. There is a very real and immediate threat that many of the professional skills that we have learned yesterday and today will be obsolete and insufficient to cope with the inevitable changes in the future. While most professionals are aware of the very real threat of skill obsolescence, few take the opportunity to do definitive career planning regarding their future. The career planning process is designed to help individuals examine their careers; evaluate their training and educational needs; and develop some specific action plans to maintain, enhance, and reevaluate the relevance of their professional and managerial skills in a work environment that values rapid change and adaptation.     

Motivation: How to increase project team performance

Stimulating team member performance requires a project manager to harness many different interpersonal skills. The level of enthusiasm applied toward project efforts has a direct impact on the project results. Because motivation can inspire, encourage, and stimulate individuals to achieve common goals through teamwork, it is in the project manager's best interest to drive toward project success through the creation and maintenance of a motivating environment for all members of the team.     

A column generation-based approach to solve the preference scheduling problem for nurses with downgrading

The demand for nurses in virtually all western countries has been outpacing the supply for more than a decade. The situation is now at the point where the rules for good practice are being stretched to the limit and patient care is in jeopardy. The purpose of this paper is to present several ideas for maximizing the use of the available staff and to quantify the resultant benefits. Two approaches are investigated for substituting nurses with higher level skills for those with lower level skills when there is sufficient idle time to do so. Idle time is usually due to scheduling constraints and contractual agreements that prevent a hospital from arbitrarily assigning nurses to shifts over the week.When the substitution is skill-related, as it is here, it is often called downgrading. The models that we develop are for preference scheduling, which means that individual preferences are taken into account when constructing monthly rosters. There are several reasons for doing this in today's environment, the most important is the need to boost staff morale and increase retention. The problem is modeled as an integer program and solved with a column generation technique that relies on intelligent heuristics for identifying good candidate schedules. The computations show that high quality solutions, as measured by the reduction in the need for non-unit nurses as well as the degree to which preferences are satisfied, can usually be obtained in a matter of minutes.     

语言技巧在医院管理模式创新中的应用及效果研究

语言是人际交往的重要工具,是护患之间情感沟通的重要手段。护士如果在临床实践中,恰当的运用语言沟通技巧,去解决病人生理、心理、精神、社会文化等多方面的健康问题,使病人以最佳心态接受治疗与护理,有利于病人早日康复。     

New competences enhancing Procurement’s contribution to innovation and sustainability

This research presents the results of a multiple method study exploring the future competence requirements for purchasing and supply management (PSM) professionals in the face of increasing demand for innovative and sustainable product and service solutions. Data collection consisted of four stages: first, a World Café was held to gather experts’ insights into PSM skills, which helped to refine a first survey round of eleven open-ended questions. A second survey round then followed, presenting four scenarios based on the results of the initial round. Finally, interviews were conducted to explore the results in detail. The participants in all stages were senior PSM experts from a variety of sectors, including manufacturing and service organisations, as well as academic institutions, consulting firms and non-governmental organisations. The results show that the expected changes in the future business environment mainly concern the application of digital technologies, increasing supply chain flexibility and transparency, sustainability performance and the need to build soft skills to support interpersonal relationships as well as hard skills to support supply chain design.     

Field Perspectives on the Causes of Low Employment Among Less Skilled Black Men

This article presents findings from a unique survey that assessed explanations for low black male employment by questioning participants in a low skill labor market. Black men identified barriers to hiring—including felony convictions, drug testing, low skill levels, and bias—as major reasons for their non‐employment. Employers believed black male applicants were less likely to have the desired interpersonal skills and work ethic, and that they were less likely to pass pre‐employment drug tests.     

The “New HR” and the new HR consultant: developing human resource consultants at Andersen Consulting

This article deals with the manner in which Andersen Consulting trains its HR consultants. In the face of the new complexity of HR, where new executive buyers are demanding HR solutions with business value, new ways must be found to bring professionals to high performance levels. Consultants must be armed with a broader and deeper set of competencies—not just in HR skills but in general business and interpersonal skills, and in technology. The article addresses new kinds of delivery philosophies and mechanisms—finding the right delivery for the right kind of training. It then presents an overview of the general curriculum for Andersen's consulting professionals and the specialized curriculum for those concentrating on HR delivery. © 1999 John Wiley & Sons, Inc.