中小旅游企业发展:欧盟经验与本土策略

中小旅游企业是旅游业不可忽略的主力军,是创造就业的重要载体.文章分析了我国中小旅游企业的发展现状,借鉴了欧盟中小旅游企业发展成功经验,从中小旅游企业自身把握和政府扶持政策等内外因素,提出了我国中小旅游企业发展对策与建议.     

Integration of Refugees: Lessons from Bosnians in Five EU Countries

In this study, we reviewed the integration experience of Bosnian refugees displaced during the Bosnian war in the early 1990s. We compare reception conditions among the five Western European countries that played host to the majority of refugees at the time and track their labour market experience as well as, to the extent possible, education outcomes of second generation Bosnians.     

Retail Integration Strategies in the EU: Scandinavian Grocery Retailing

Until recently, restructuring activity in the EU retail industry has primarily been domestically oriented and focused upon growth opportunities in the retailers' home market. Alongside the on-going harmonization and integration of European markets, grocery retailers have become increasingly interested in cross-border integration activity. Although a salient feature of Scandinavian grocery retailing, this (r)evolution of the industry has attracted only minor attention in academic literature. This paper examines the motives and strategies underlying the intensified integration activity of Scandinavian grocery retailers in general and their integration across national as well as industry boundaries, in particular. The analysis of recent integration events displays a fairly balanced distribution between proactive and reactive motives, albeit the former motive tends to dominate in the case of grocery retailers' integration activity across industry borderlines. Above all, the proactive motive has been apparent in many of the recent partnerships established laterally between Scandinavian grocery retailers and other companies.     

Redressing Mining Legacies: The Case of the South African Mining Industry

The South African mining industry is challenged by the need to address a number of legacy issues that promote a “rear view mirror view” of the industry and fan discontent leading to potential policy change. This article considers how this industry can engage more constructively and proactively with its past by outlining the choices for an overarching remedial theory and forms of engagement. After considering how the South African mining industry fared before the country’s Truth and Reconciliation Commission, the article examines recent conflicts in which the legacies of migrant labour and silicosis have been implicated. The article concludes that the past is unlikely to be addressed through a uniform process, and that the industry would do better to be more attentive to the remedial theories and limitations and opportunities inherent in multiple forms of engagement, as these manifest in flashpoints of conflict that invoke legacy issues.     

South African Capital Structure Decisions: A Survey of Listed Companies

ABSTRACT

This paper explores the factors that influence capital structure decisions in South Africa from the perspective of the Chief Financial Officer (CFO). The results of a survey of 33 CFOs of JSE listed companies find that South African CFOs are equally likely to follow the Pecking Order and Static Trade-Off theories. However, small companies are more likely to follow the Pecking Order theory while large companies are more likely to follow the Static Trade-Off theory. In addition, the results show that South African companies are more likely to follow the Static Trade-Off theory than companies in other emerging countries.     

中国零售产业市场竞争分析

本文分析了目前中外零售企业市场竞争的状况,总结了零售产业市场竞争的五大特点,即管理规范程度不断提高、零售产业高投入的特点明显、技术壁垒较低、成本障碍难以逾越、本土化程度大幅上升.提出通过上市和购并等资本运作中的方式降低规模扩张的成本、发挥本土化优势、在稳健经营的基础上求得规模经济和培养企业核心竞争力等战略主张.     

Hazardous Employment and Regulatory Regimes in the South African Mining Industry: Arguments for Corporate Ethics at Workplace

This study examines the ethical position and behaviour of multinational mining companies regarding hazardous employment and health and safety of employees in the South African mining industry. Mining companies have long had a reputation for being unethical on health and safety issues. Too often there are occurrences of fatal accidents, which bring the ethical behaviour of multinational mining companies into question. The litmus test for the mining companies is to devise benchmark standards that will reduce accidents tremendously at their place of operations. This study addresses this issue by examining measures and regulations set up to check the occurrences of mining accidents in South Africa. It follows that the remedy needs to be fundamental and thoroughgoing.     

Convergence in the Americas: Some Lessons from the DR‐CAFTA Process

The proliferation of trade agreements in the Americas is a major cause for concern as it might fragment or inhibit the emergence of a hemispheric trading system. In addition to establishing a free trade area between the US and six countries in Latin America, the DR‐CAFTA consolidates a set of trade arrangements among those six Latin American countries. The approaches and techniques employed to achieve this consolidation should be studied by policy analysts and negotiators of broader hemispheric‐wide negotiations since the DR‐CAFTA is in fact a microcosm of the spaghetti bowl of trade agreements now existing in the Americas. This paper points out the potential consequences of the proliferation of trade agreements in the Americas and provides an analysis of the convergence techniques and approaches used in the DR‐CAFTA, in particular in the areas of market access and rules of origin.     

零售业CRM体系的构架与建设

零售业是直接面对最终消费者的行业 ,顾客对商店的忠诚与否 ,直接关系到企业的生存和发展。而客户关系管理 (CustomerRelationshipManagement,CRM)系统则为零售企业创造顾客价值、发展忠诚顾客提供了有力的技术支持。本文结合零售业的特点 ,对零售业CRM体系构架与建设问题进行了探讨。     

从国外实践看零售国际化对东道国的影响及应对策略

本文从供应链效力、水平竞争、消费者文化意识、东道国公共政策及社会文化价值等几方面,建立起零售国际化对东道国影响的分析框架,并且结合许多发展中国家与新兴市场的实例,对东道国政府与本土零售商的应对策略进行了分析.研究表明,政府的策略重点在于通过有效的政策设计适度保护民族零售商业,本土零售商则应通过塑造独特的竞争优势、重新定义市场区域、改变所有权结构等方式,积极应对外资的挑战.     

Strategic Corporate Social Responsibility and Orphan Drug Development: Insights from the US and the EU Biopharmaceutical Industry

In recent years, the biopharmaceutical industry has seen an increase in the development of so-called orphan drugs for the treatment of rare and neglected diseases. This increase has been spurred on by legislation in the United States, Europe, and elsewhere designed to promote orphan drug development. In this article, we examine the drivers of corporate social responsibility (CSR) activities in orphan drug markets and the extent to which biopharmaceutical firms engage in these activities with a strategic orientation. The unique context of orphan drugs constitutes a research opportunity to test the applicability of existing theoretical perspectives on CSR and strategic CSR. Using Schwartz and Carroll’s (Bus Ethics Q, 13(4):503–530, 2003) three-domain approach to CSR and the literature on strategic CSR as a theoretical background, we employ a combination of semi-structured interviews and a quantitative website content analysis to study practices of biopharmaceutical firms in the United States and European Union. Our findings show that both US- and EU-based companies engaged in orphan drugs development perceive their involvement as a responsible business activity beyond the economic dimension of CSR. However, for the majority of these companies their CSR activities do not qualify as strategic according to the criteria established in the literature. We also find significant differences between larger and smaller firms in their use of CSR. Based on these findings, we make several suggestions regarding orphan drug legislation and other measures that might help firms exploit strategic CSR benefits.     

A Gravity Model Forecast of the Potential Trade Effects of EU Enlargement: Lessons from 2004 and Path‐dependency in Integration

This paper uses a gravity model to forecast the potential impact on trade balances and trade patterns of the 2004 EU enlargement. The results suggest that gross trade creation for the accession economies is about 25 per cent of their 2003 trade. Although membership of the EU creates trade it also results in trade diversion; that is, a declining share of accession country exports and imports with non‐EU15 countries. Overall, the trade balances of the accession countries suffer larger trade deficits after accession due to import growth surpassing export growth. The extent of increase in the trade deficit due to accession is inversely related to the level of integration and income of the new members. Hence integration is path‐dependent and the EU should take this into account when preparing for further enlargements to the Balkans and Southeast Europe.     

Ethical Behaviour in the South African Organizational Context: Essential and Workable

The South African business world is increasingly characterised by the absence of clear ethical norms and behaviour. However, changing business circumstances has made South African organizations ethically more vulnerable. Furthermore, new perspectives on the benefits of ethical behaviour make the implementation thereof essential. A theoretical model of ethical behaviour for generating an improved understanding of ethical behaviour in organizational context is discussed. This model is used as a basis for presenting practical suggestions on the implementation of ethical behaviour in organizational context.     

零售业客户忠诚度与营销策略分析

客户满意度管理是零售业营销环境下提升客户价值、建立和保持客户忠诚的有力工具,而识别客户的体验需求,提高NPS记分是提高零售业客户忠诚度的先决条件。从企业战略实施层面来看,我国零售业提高客户忠诚度是企业可持续发展的核心要素,忠诚的顾客是企业最宝贵的财富。     

Employment in Estate Agents: Some Evidence from South West England

The estate agency industry has recently undergone a transformation from what was essentially a cottage industry into one dominated by large financial institutions. Despite the high profile of the industry now, little information exists on its characteristics and operations. This article presents some information on employment characteristics in the industry in the south west, focusing particularly on inter-regional differences and illustrating the affects on employment of the recent acquisition boom. Special attention is paid to the gender occupation mix.     

Talents from 15 African Chambers of Industry and Commerce Trained in China

Organized by the Ministry of Commerce and under taken by CCPIT （China Council for the Promotion of International Trade）, the 3^rd Training Program for African Chambers of Commerce ＆ Industry was held from October 23 to November 6. Talents of Chambers of Industry and Commerce and govemmental officials from 15 African Countries such as Egypt, Ethiopia, Zambia, Tanzania, etc., were trained in China for two weeks.     

欧盟7月1日起实施糖业改革

欧盟各成员国的农业部长2月20日正式批准了欧盟糖业体制改革方案。根据这一方案，欧盟将从今年7月1日开始在4年内逐步将白糖价格降低36％，并对遭受损失的糖农提供补偿。     

韩国应对劳工短缺的政策选择及其对中国的借鉴

劳工短缺现象已成为东亚许多国家的普遍问题。这个问题并不是经济自发调节便可消除的暂时现象,如长期持续下去,将对各国的产品出口以及经济发展构成严重的制约。韩国自20世纪80年代末起便开始了对劳工短缺问题的调查研究,积累了大量的文献与实践经验。在描述韩国劳工短缺现状的基础上,探讨其成因并介绍韩国政府对此问题所采取的措施及实施效果。提出了对解决我国劳工短缺问题的可借鉴之处。     

Designing a dangerous unicorn: Lessons from the Theranos case

Until its highly publicized downfall, Theranos was a so-called unicorn with a compelling proposition to popularize routine blood testing by making it more convenient, using a smaller sample of blood, and testing at a lower cost than conventional, often fear-inducing needles. Holmes and Theranos were reliant on the development of new technology to bring their idea to life. Instead, they became perhaps one of the most infamous examples of failed product innovation. In this article, we contend that although character failings and alleged criminal activity could not have been mitigated realistically, valuable strategic and operational lessons can be learned for future technology startups. By conducting a counterfactual thought experiment and examining Theranos through the lens of Design Innovation (DI), we provide evaluations and predictions across strategic and operational constructs from both an internal and external perspective. We use Theranos to demonstrate the value of DI to future technology-driven entrepreneurs, proposing alternative approaches to medical device startups.