Antecedents of early terminations in franchising: franchisor versus franchisee cancelations

Franchisors capitalize on franchisee entrepreneurial capacity to grow. However, enabling franchisees to develop their ventures may damage system consistency. This dilemma makes conflict particularly prevalent in the field of franchising. Nevertheless, prior research has reported an incomplete picture of factors leading to serious disagreement and premature termination in franchise partnerships. We address this gap, first, by adding the entrepreneurial autonomy of franchisees as a relevant but underexplored source of conflict and, second, by providing a more fine-grained analysis of franchisors’ versus franchisees’ drivers of termination. Specifically, we focus on the controversial issues of pricing and local advertising policies and analyze how expanding franchisees’ entrepreneurial autonomy in these decision areas is related to contract terminations depending on who ended the relationship (the franchisor or a franchisee). The study also highlights less controversial requirements and conditions (e.g., upfront investments, franchisor experience …) that may reduce early terminations. Our empirical objectives are met by using survey data from a sample of franchisor companies. The results show how the performance outcomes of entrepreneurial autonomy differ depending on the decision area in which it is exercised. Results also throw light on the consequences of various critical franchise policies that may be masked if both types of termination (franchisors vs. franchisees) are considered together.     

Patterns of Self-Efficacy Within NAFTA: United States,Canada, and Mexico

Self-efficacy has been shown to be a key attribute of successful business leaders and in today's global economy, must be studied in terms of patterns of crossvergence. The paper examines both individual characteristics (gender, age, work experience, and management experience) and culture as they relate to self-efficacy in North America. Women in our sample had slightly lower self-efficacy, which increased with work and management experience. Age and membership in an individualistic culture were not related to self-efficacy; in fact, our Mexican participants demonstrated slightly higher self-efficacy propensities. These results suggest that organizations might consider devoting special attention to development of mentor and other programs particularly to females initiating their career. However, expected cultural patterns relating to self-efficacy might not hold as strongly, particularly with empowered groups such as executives and MBA students. Individual characteristics, particularly experience levels, have a greater impact on self-efficacy and should receive heightened considerations when organizations are making selection and other personnel decisions.     

Business negotiations in Canada,Mexico, and the United States

The determinants of business negotiations in three countries are investigated in a laboratory simulation. One hundred thirty-eight businesspeople from the United States, 68 from Mexico, and 148 from Canada (74 Anglophones and 74 Francophones) participated in a two-person, buyer-seller negotiation simulation. The negotiation styles of the Francophone Canadian and the Mexican businesspeople were found to be significantly different from both the American and Anglophone Canadian styles.     

Antecedents and effects of free riding in the franchisor–franchisee relationship

This field study investigated contextual antecedents of free riding by franchisees on franchisor brand reputation and effects of free riding on performance in a multinational corporation's franchising network. Structural elements (increased formalization, decentralized decision-making), interactions between franchisor representatives and franchisee dealers, and market-related factors (external competition) were associated with lower levels of franchisee free riding. The findings also indicated that free riding has deleterious effects on franchisee performance. The results support theoretical arguments that both economic and social exchange perspectives are valuable in examining free riding and provide important practical guidance in designing and managing franchise systems.     

Cultural tendencies in negotiation: A comparison of Finland, India, Mexico, Turkey, and the United States

In this era of increased global cooperation, a growing number of negotiators conduct business in multiple countries and, therefore, need access to a systematic comparison of negotiating tendencies across a wide range of countries. Empirical work systematically comparing variations across a range of cultures is scarce. A comparative analysis of negotiating tendencies in five countries is presented. This study establishes the utility of the [Salacuse, J. (1998) Ten ways that culture affects negotiating style: Some survey results. Negotiation Journal, 14(3): 221–235] framework in identifying country differences across five countries, representing five cultural clusters. Significant differences in negotiation orientations both between and within cultures were revealed at a level of complexity not found in previous empirical studies.     

Online shopping continuance after COVID-19: A comparison of Canada,Germany and the United States

The COVID-19 pandemic brought about an increase in online shopping because of government-imposed restrictions and consumer anxiety over the potential health risk associated with in-store shopping. By end of 2021, many health concerns had been alleviated through efforts such as vaccinations and reductions in hospitalizations in certain countries. Some governments started to relax their restrictions and consumers started to return to in-store shopping, creating the possibility that the volume of online shopping would decrease once stores reopened. However, consumers may continue to shop online more than they did prior to the pandemic because of their experience during the lockdown. This study seeks to understand the factors that explain the potential of online shopping continuance. A novel model is constructed by extending ES-QUAL, and adding hedonic motivation, social shopping and health susceptibility as mediators. Empirical data is collected from Canada, Germany and the US. We find that convenience and efficiency, as well as security for some females, are important factors contributing to online shopping's perceived usefulness and, ultimately, intentions to continue shopping online. In addition, creating an enjoyable online shopping experience adds to these continuance intentions.     

Attitudes and related perceptions about product placement: a comparison of Finland,Italy and the United States

The primary goal of our study is to explore cross-national differences in attitudes and perceptions about product placements, after investigating measurement invariance. Our cross-national focus includes three countries that have not been compared previously: Finland, Italy and the USA, which differ significantly in terms of the evolution/maturity of product placement markets, regulatory structures and cultural contexts. Motivated by earlier studies, we investigate the cross-national measurement invariance of scales to measure four research constructs related to the product placement domain (attitude toward credibility of advertising, attitude toward advertising-in-general, attitude toward placement-in-general and attitude toward regulation of placements). Our research also extends earlier work focused on similar constructs from a cross-national perspective. Results from multi-group analyses using a structural equation modeling approach indicate important and statistically significant differences in latent means between the three countries for all four constructs of research interest. Substantive explanations of these differences and their implications for future practice and research are discussed.     

Mexico and the United States: Common border,common negotiating orientations

With a growing cadre of people conducting business across the U.S.–Mexico border, there is a need for information about the negotiation orientations they are likely to encounter. While information on negotiating orientations is available, it is often anecdotal, stereotyped, and contradictory. Empirical work that systematically compares Mexico and the United States across a range of negotiating dimensions is scarce. We have clarified, refined, and operationalized 12 negotiation dimensions in a comprehensive conceptual framework proposed over 20 years ago by Weiss and Stripp (1985). Our findings suggest that U.S. and Mexican negotiators may have more in common than they think and that negotiation orientations in both countries may run counter to conventional wisdom. © 2008 Wiley Periodicals, Inc.     

Retailing in Canada and the United States: Historical Comparisons

Although Canada and the United States are comparable in many ways, the retail environments of these two countries are not identical. This paper explores the evolution of the retail environments of both countries to identify the sources of these differences and provide prospects for the future. It appears that the differences in retail environment observed have their origins in population differentials and differing cultural philosophies of the countries. Although the retail environments of Canada and the United States have been converging for some rime, it is unrealistic to expect that the differences will disappear.     

Wages and foreign ownership A comparative study of Mexico, Venezuela, and the United States

This paper explores the relationship between wages and foreign investment in Mexico, Venezuela, and the United States. Despite very different economic conditions and levels of development, we find one fact that is robust across all three countries: higher levels of foreign investment are associated with higher wages. However, in Mexico and Venezuela, foreign investment is associated with higher wages only for foreign-owned firms — there is no evidence of wage spillovers leading to higher wages for domestic firms. The lack of spillovers in Mexico and Venezuela is consistent with significant wage differentials between foreign and domestic enterprises. In the United States, where the evidence suggests some wage spillovers from foreign to domestic enterprises, wage differentials are smaller.     

Code of ethics quality: an international comparison of corporate staff support and regulation in Australia,Canada and the United States

The objective of this paper is to examine the ‘Code of Ethics Quality’ (CEQ) in the largest companies of Australia, Canada and the United States. For this purpose, a proposed CEQ construct has been applied. It appears from the empirical findings that while Australia, Canada and the United States are extremely similar in their economic and social development, there may well be distinct cultural mores and issues that are forming their business ethics practices. A research implication derived from the performed research is that the construct provides a selection of observable and measurable elements in the context of CEQ. The construct of CEQ consists of nine measures divided into two dimensions (i.e. staff support and regulation). They should not be seen as a complete list. On the contrary, it is encouraged that others propose and elaborate revisions and extensions. A practical implication of this paper is a structure of what and how to examine the CEQ in a managerial setting. It may assist companies in their efforts to establish, maintain and improve their ethical culture, norms and beliefs within the organization and supporting them in their ethical business practices with different stakeholders in the marketplace and society. The dimensions and measures of the construct may be used as a frame of reference for further research. They may be useful and applicable across contexts and over time using similar samples when it comes to large companies, as small‐ or medium‐sized ones may not have considered all areas nor have the elements in place. This is a research limitation, but it provides an opportunity for further research.     

Restaurant Marketing Strategies in the United States and Canada

ABSTRACT

This study investigates the similarities and differences in the marketing strategies implemented by family restaurants in Canada and the United States to meet the needs of their customers. A census of 101 restaurants in three contiguous regions of Quebec, Ontario and Northern New York was visited. Systematic observations using a detailed grid of variables were compiled for each establishment. More similarities than differences were found, indicating that similar marketing strategies could be used successfully by restaurants in the United States and Canada.     

Action,regulation, and response: The tobacco industry in the United States and Canada

One of the discoveries of the New World was tobacco. It was brought to Spain by Columbus and other explorers and used for a multitude of medicinal purposes, but not until Sir Walter Raleigh brought tobacco to the English throne, explaining that the native peoples smoked this leaf, and started using a clay pipe in 1586, did smoking tobacco become known and accepted in Europe. From these beginnings in what would become Virginia, the United States tobacco industry of today grew. Today, tobacco generates some $45 billion profits for the publicly held companies in the United States, while in Canada in 1983, the sale of cigarettes alone generated Canadian $62.7 billion.     

Corporate citizenship in Germany and the United States – differing perceptions and practices in transatlantic comparison

Because of the declining fiscal capabilities of the German welfare state and the resulting reductions in social services provided by the government, increasing attention has been given to the voluntary social engagement of businesses, often referred to as corporate citizenship. In that context, scholars and politicians alike have pointed to the United States as a country with a strong corporate citizenship culture and advocated a transatlantic transfer of the respective practices. Against this background, it is the first aim of this paper to examine the socio‐economic environment for corporate citizenship in both countries. Second, it will be investigated if corporate citizenship is really practiced more widely in the United States than in Germany and what forms of corporate citizenship are used by businesses. For that purpose, the corporate citizenship activities of the 100 largest companies in the United States and Germany each will be analyzed. Results show that more US than German companies undertake corporate citizenship activities and apply a wider variety of different forms. The possibilities for a transatlantic transfer are limited because of the differences in the cultural and political systems of both countries.     

Leadership and motivation in the African Diaspora: The United States and Canada

This study examines the similarities and differences in the perceptions of effective leadership and motivation among the African Diaspora in the United States and Canada (LEAD). Ten focus groups with a total of 56 participants were conducted in the US and Canada. Using NVivo, results show both similarities and differences in these perceptions. The African Diaspora in both countries described an effective leader as one who is wise and knowledgeable. The African Diaspora in the US also focused on charisma and humility, while those in Canada stressed motivation and inspiration. Moreover, the US participants stated that support and nonmonetary rewards were the major motivators for leaders, whereas Canadian participants indicated task completion and monetary rewards as major motivators. Future directions and practical implications are discussed. Copyright © 2014 ASAC. Published by John Wiley & Sons, Ltd.     

Long‐term effects of alcohol warning labels: Findings from a comparison of the United States and Ontario,Canada

Since 1989 the U.S. federal government has required warnings on alcohol containers. Findings are presented from telephone surveys conducted between 1990 and 1994 in the U.S. and Ontario, Canada, the no‐treatment reference site. In the U.S., penetration peaked in 1993–94, with 43% of the lifetime drinkers reporting label awareness. Label exposure was weaker (<20%) for all years in the reference site. The proportion reporting conversations about drinking during pregnancy was higher among label seers in both sites. Those seeing labels in the U.S. were more likely to engage in conversations about drinking and driving than those not seeing. Reports of limiting drinking for health reasons showed a positive association with label exposure increasing with time. In the U.S. only, across all years, controlling for age, gender, education, and alcohol consumption, label seers were more likely to drive after drinking too much, but also to say they had deliberately not driven after drinking during the last year. Findings from this quasi‐experiment cannot establish causal relationships, but the pattern of results, though mixed, suggests modest effects on conversations and several precautionary behaviors related to risks of drinking. The label's effects may partially offset an overall trend toward lower public concern about health risks of alcohol. Results are interpreted as consistent with Congressional intent to remind people of certain hazards of drinking, especially during pregnancy or before driving vehicles. © 1999 John Wiley & Sons, Inc.     

Cuba: A comparison of work values on Castro's Island with those in the United States

In this empirical study of work values differences between Cuba and the United States, the data reveal findings that confirm the expectations of the conventional wisdom on individualism for a comparison between a Latin culture‐communist system and an Anglo culture‐capitalist system. However, the study findings for collectivism defy this conventional wisdom. Given the dearth of empirical research on Cuba for 50‐plus years, this study should serve as a starting point for subsequent investigation of Cuban work values. Additionally, it should provide preliminary information on the Cuban work attitudes and behaviors for U.S. business interested in engaging in commerce in postembargo Cuba. © 2007 Wiley Periodicals, Inc.     

中国与美国、加拿大报务贸易发展比较分析

随着世界经济重心向服务业倾斜,服务业在国民经济中的地位不断上升,促进和带动了服务贸易的快速发展。服务贸易已成为一国经济发展中新的增长因素,日益发挥着重要作用。中国服务贸易由于起步晚、基础差等因素导致发展仍相对滞后,与美国、加拿大在发展速度、贸易结构及法律政策完善程度等方面都存在较大差距。因此,为促进中国服务贸易发展,应充分发挥政府作用,加大对服务贸易的支持和保护,放宽市场准入,扩大对服务贸易领域的对外开放,积极开发新兴服务业,大力发展服务外包业,加快人才培养,提升服务业竞争优势。