Volunteer tourists’ perceptions of their impacts on marginalized communities

Abstract

Using a phenomenological approach, this study examines the experiences of volunteer tourists in host communities using social representations theory. Semi-structured interviews were conducted with volunteer tourists on perceived impacts on favela (slum) communities of Rio de Janeiro, Brazil. This study was developed to address a need for further research that critically looks at the social impacts of volunteer tourism in marginalized communities. It addresses the following question: How does volunteer tourism influence a marginalized community from the perspective of the volunteers? Notably, the majority of the volunteers in this study had difficulty describing how volunteer tourism has benefited the community beyond their own individual contributions, and it was difficult for them to see broader implications of volunteer tourism in general. Recommendations of management actions that will help to maintain and enhance the benefits and alleviate the negative consequences and obstacles that were perceived by volunteer tourists are given.     

The impacts of local arts agencies on community placemaking and heritage tourism

The arts and culture have been shown to foster economic development by attracting workers and businesses in the knowledge industry, spurring tourism, and improving the housing market. However, beyond financial capital, they significantly impact other forms of capital in the community, as well. The Community Capital Framework (CCF) is an analytical tool widely used to observe and critique the relationships among various types of community assets: social, human, financial, creative, built, natural, and political. This study used the CCF to assess the impacts of community-based arts centers on their communities, particularly on heritage tourism. The results demonstrated effects on social, environmental, and business assets, primarily in the financial, social, cultural, and human capitals. The results can be used by community leaders as a starting point when discussing the costs and benefits of investing in a new local arts agency.     

A capital assets framework for appraising and building capacity for tourism development in aboriginal protected area gateway communities

Tourism may constitute an important livelihood option and conservation incentive for communities located near protected areas (PAs). Gateway communities can benefit significantly from the development of tourism through increased employment, financial gains, infrastructure creation, cultural revitalization, and environmental protection. Yet, tourism is not a panacea for PA communities and the development of a local tourism industry often fails to deliver significant economic, social, cultural, and environmental benefits. Clearly defined frameworks for maximizing the benefits from tourism development for PA communities are needed so that tourism can more directly support community development and conservation efforts. This paper presents a framework for appraising and building community capacity for tourism development in aboriginal protected area gateway communities. The framework was developed through the analysis of qualitative results from five different research projects around seven capital assets (i.e., natural, physical and built, financial, political and institutional, social, cultural, and human capitals). Preliminary results from application and testing of the framework are also explored. The framework presented herein has significant potential for broader application in non-aboriginal, international, and non-protected area communities.     

Protected areas,tourism and community livelihoods linkages: a comprehensive analysis approach

This study explores the linkages among protected areas, tourism and community livelihoods in a rural setting. The Chobe National Park and Chobe Enclave Community Trust, Botswana, provide the context for this study. Data were collected through a community asset mapping exercise, semi-structured interviews, and published and unpublished data sources. Data were analyzed and interpreted using the community capital framework (CCF) that provided a comprehensive approach. The study identified that protected areas, tourism and community livelihoods linkages have many inter-dependent community capitals relationships. The enhancement of community capitals was facilitated by a shift from government-controlled to multi-level governance arrangements that recognize community wildlife-based tourism potential co-exist with protected areas, have influence on community livelihoods and nurture positive linkages. Results also indicate that linkages are dependent on community capitals transformation or lack thereof; the linkages have an influential effect on the whole ecosystem on which protected areas, tourism and community livelihoods operate. The study provides a new methodological approach in understanding the changing relationships among tourism, conservation and community development by expanding community capitals framework. This study's findings also inform planners, managers, and policy makers to critically evaluate the processes of change and devise interventions accordingly.     

Volunteer tourism and the “voluntoured”: the case of Tijuana,Mexico

This paper explores resident attitudes to volunteer tourism in several small communities within Tijuana, Mexico. Social exchange theory has been used to argue that the degree of personal benefit from volunteer tourism would predict residents' perceptions of the impacts of volunteer tourism and support for volunteer tourism planning and for volunteer tourism activities. Survey research of a purposive sample targeted several neighborhoods within Tijuana that were extensively “voluntoured”. Results indicate mixed support for social exchange theory. Implications are discussed concerning the need for volunteer tourism organizations to include a variety of community stakeholders in the volunteer tourism development process.     

Capital deployment and exchange in volunteer tourism

This paper draws upon Bourdieusian literature to examine how capitals are exchanged between stakeholders in volunteer tourism settings. Through exploratory interviews at schools in Cambodia and Kenya, we identify how volunteers and hosts cognise objectified cultural value for volunteer schools. However, due to the financial hardship associated with volunteer projects, the findings illustrate how a negotiated understanding is reached for Western volunteers' economic value. This study applies an interactionist perspective to examine how social interaction and cognition precede Bourdieu's structural capital exchanges. We argue that meaning development significantly influences capital exchange and, thus, by applying the theoretical framework of Bourdieu's practice theory with Blumer's symbolic interactionism we consolidate two previously un-synthesised concepts and contribute a new avenue for sociological research.     

Examining the relationship between social capital and community residents' perceived resilience in tourism destinations

A thorough understanding of the influencing factors and mechanisms of community resilience in tourism destinations is vital not only for recovery after disasters but also for strengthening the adaptive capacity of community residents to manage sudden change. This study aims to investigate the roles of bonding, bridging, and linking social capital in enhancing community residents' perceived resilience in tourism destinations. Based on data derived from a survey of 691 residents of China's Dujiangyan scenic areas and Jiuzhai Valley National Park, this study used structural equation modeling to test the relationship between community residents' perceived social capital and resilience in tourism destinations. The findings suggest that the three types of social capital have significantly positive effects on community residents' perceived resilience in tourism destinations. In China's centralized political system, linking social capital is the most important type of social capital in community disaster recovery. An interaction effect between bonding, bridging, and linking social capital is found. This study's results help managers and community residents cultivate social capital, improve community resilience and maintain sustainable tourism development.     

Resident perceptions on cross-cultural understanding as an outcome of volunteer tourism programs: the Bahamian Family Island perspective

This paper examines the perceptions toward volunteer tourism from the viewpoint of Bahamian Family Island residents with a specific focus on cross-cultural understanding as an outcome. Cross-cultural understanding reflects the idea that there is a greater opportunity for exchange between tourists and residents as a result of volunteer tourism. Utilizing social exchange theory (SET), this research examines whether residents’ perceived benefits, positive impacts, negative impacts and support for volunteer tourism activities predict their support for cross-cultural understanding. Additionally, this study reveals factors contributing to residents’ motivation to participate in volunteer tourism activities within their community. A mixed-method research design that employed face-to-face interviews and quantitative surveys revealed eight major themes: Community Involvement, Empowerment, Sustainability, Education, Dependency, Neglect of Community Needs, Community Involvement and Communication. Multiple regression analysis results suggest partial support for SET and reveal new predictions for the support for cross-cultural understanding. Implications for volunteer tourism programs, host communities and national tourism organizations are discussed. Future research evaluating the volunteer–host relationship is warranted.     

Co-flourishing: Intertwining community resilience and tourism development in destination communities

This paper contributes to the understanding of community resilience in tourism development in the destination community. Accordingly, we propose a ‘co-flourishing’ framework integrating community resilience and tourism development by mobilising six types of community capital – human, social, natural, physical, financial, and psychological – which strengthen community capacity during disturbances or crises. We argue that the existing understanding of the tourism system tends to be resource-driven and market-oriented. Such approaches neglect the needs of the destination community, which should have adequate resources for its goal of providing a good life for its members. We first review the six forms of community capital and their implications for community resilience, and argue that tourism development has a negative impact on various kinds of community capital – particularly in destination communities. Hence, we propose a co-flourishing framework which advocates a paradigm change in tourism development to cater to the capital needs of the community. The proposed framework highlights practical long-term policy suggestions for tourism development and planning. We identify further necessary research is needed to accumulate empirical evidence to better apply the co-flourishing framework in various development scenarios in both developing and developed economies.     

Factors influencing social capital in rural tourism communities in South Korea

This study aimed to identify the factors influencing social capital as it affects community conflict management for community residents in rural tourism villages. An on-site survey consisting of self-administered questionnaires was conducted with residents of rural tourism communities. These self-administered surveys were obtained from 380 community residents in the study area. A factor-clustering method identified distinct segments: high social capital (52%) and low social capital (47.7%). The estimation of a binary logistic regression model determined the characteristics of community residents who were most likely to be associated with each type of social capital. Results indicated that fruit, vegetable and rice farmers who also operated farm-stay businesses and rural activity programmes for tourists had the most social. We suggest that certain types of government policy programmes are helpful for increasing social capital and managing community conflicts by means of involvement in the tourism business.     

Community-based tourism,social capital,and governance of post-conflict rural tourism destinations: the case of Minca,Sierra Nevada de Santa Marta,Colombia

Community-based tourism (CBT) in Colombia was identified as a strategy to reduce rural poverty and social inequalities in regions affected by political violence. The objectives of CBT are met through community and multilevel governance. Strong social capital is a necessary condition to meet such objectives. This article contributes to the theoretical and empirical analysis of the relationships among community-based tourism, social capital and governance in post-conflict contexts. Based on a set of indicators to measure social capital, and economic, sociocultural and environmental benefits perceived by the community, the case study in Minca, Sierra Nevada de Santa Marta (Colombia), demonstrates that tourism barely benefits communities when there is insufficient social capital and unstructured governance due to the low presence of the government. Despite the existence of legislation favorable to the empowerment of peripheral communities, rulers lack the political incentives to strengthen the social capital required for the development of community-based tourism.     

Engaging volunteer tourism in post-disaster recovery in Nepal

There is limited research published on the significance of volunteer tourism in assisting host communities in the recovery of a tourism destination and its industry after a disaster. Our paper addresses this research gap with reference to a case study of Nepal's tourism recovery after the country's 2015 earthquake. We argue that a clear post disaster volunteer tourism framework could validate volunteer tourism's potential role to ensure that communities do not miss out on any form of assistance that may be of use in re-establishing destination or community lifestyle. Our paper provides an initial exploratory understanding of how post disaster volunteer tourism might be effective; it uses a disaster management framework to conceptualise the phenomenon.     

Protected areas,wildlife-based community tourism and community livelihoods dynamics: spiraling up and down of community capitals

Participation in wildlife-based community tourism within and around protected areas is seen as a tool to link biodiversity conservation and community livelihoods improvement. However, there is a deficiency of frameworks currently used to understand complex and dynamic relationships that exist among conservation, tourism and development. The community capitals framework is adopted to assess these linkages from a systems-thinking perspective in which community capitals’ stock and flow, explained by a community's participation in tourism determines the direction of change. Results of the Chobe Enclave Conservation Trust in Botswana indicate that all community capitals are interdependent and play a dynamic role in shaping the spiraling of community livelihoods. Participation in tourism led to both the spiraling up and down of community capitals. The spiraling up of community capitals is explained by increased livelihoods and diversification options facilitated by increased tourism income. The spiraling down is explained by the heightened human–wildlife conflicts and fragile wildlife–livestock co-existence, which led to livestock diseases, loss of beef market and the ecosystems’ fragmentation through the introduction of veterinary fences. Thus, the spiraling of community capitals is explained by the transformation of one stock of community capital to another in a systems-thinking dynamics fashion.     

Re-conceptualizing volunteer tourism organizations roles: A host perspective

While volunteer tourism organizations (VTOs) remain important intermediaries in the practice of volunteer tourism, questions remain on the role they play in serving the interests of host communities. This paper explores the role(s) of VTOs in a rural volunteer tourism hub in Ghana from a host community perspective using a phenomenological inquiry. An integrated framework of Critical/Institutional Analysis and Development (C/IAD) was used to examine host community experience with VTOs' role. Data was collected through focus group discussion and in-depth interviews with 43 residents of Asebu - Ghana. The study revealed that while VTOs act as facilitators and interpreters of local culture, issues of over-regulation and protectionism isolate guests from the host as well as rob some host of any meaningful socio-economic benefits and interactions.     

Island residents' identities and their support for tourism: an integration of two theories

Most studies that examine tourism impacts and community attitudes have been carried out from the perspective of industrialized economies, making the findings less valid for small islands. This paper discusses some pertinent issues in relation to tourism development and community attitudes in small islands, and it develops and presents a conceptual framework based on social exchange theory and identity theory. The different facets of identity relevant to small-island communities that are likely to influence attitudes and support for tourism are incorporated in the framework and discussed. These include occupational identity, environmental identity and gender identity. Based on these, five propositions are developed. The study concludes that inclusion of identity variables in behavioral models could increase their predictive power in explaining attitudes to tourism and consequent support for the industry.     

Rethinking social impacts of tourism research: A new research agenda

Understanding the social impacts of tourism on communities is extremely important for government at all levels so that action can be taken to reduce the likelihood of a community backlash against tourists and tourism development. Given that the residents of many tourism destinations are a fundamental part of the tourism ‘product’, resident attitudes and behaviour have a sizable impact on the success or otherwise of a destination. Research on the social impacts of tourism on communities is substantial and ongoing and while advances have been made in the area, the research has not addressed some of the deep seated issues faced by tourist destinations. This paper provides a critique of the social impact of tourism literature, highlighting the inadequacies in the research that has been conducted to date, which then leads to the development of a new conceptual framework. The paper traces the key developments in social impact research and argues that the predominance of quantitative methods potentially limits our ability to gain a more in-depth understanding of the impacts and how they influence both the host community and tourists. The paper finds that the quantitative focus from previous social impact research has led to a narrow understanding of the issues surrounding social impacts and proposes a new research agenda based on ‘layers’ of social impact understanding through the use of ethnography or phenomenology. The paper concludes with recommendations to progress social impact research beyond simply describing the issues towards explanations of why they occur by suggesting that social impact research examine, in greater depth, the values and intrinsic characteristics of the host residents.     

Women as vectors of social entrepreneurship

Drawing on the literature examining women in the tourism sector and social entrepreneurship, this article critically explores a theoretical framework for analyzing the role of women owner-managers of small tourism firms (STFs) as social entrepreneurs. Through a qualitative analysis of owner-managers of STFs, the article provides evidence of how women integrate social transformational and commercial goals in their business strategies, while serving defined communities around the tourism sector. By critically examining the operationalization of these goals and community needs, the development impacts of women-owned STFs and opportunities for women social entrepreneurship in the tourism sector are identified and discussed.     

Building social capital in a divided city: the potential of events

Abstract

It is widely held that social capital can help build sustainable communities, yet researchers agree that further research is needed to fully understand the social dimensions of sustainable development. In event settings, understanding how social capital is formed remains limited. This paper addresses this issue by examining the extent to which the UK City of Culture 2013 (CoC13) succeeded in building social capital in post-conflict Derry/Londonderry. The authors adopted a case study approach and mixed qualitative methods in the form of in-depth interviews and focus groups. The findings suggest that CoC13 helped to generate both bonding and bridging social capital, however, while intra community bonds were strengthened, exclusivity was also fostered. More positive were the examples of bridging capital cultivated across communities, particularly between young attendees, and between event organisers, with cooperation building trust and goodwill between volunteers. Some of the cross community relationships developed have been sustained. However, the lack of legacy planning has meant that the long-term social goals have not been met. In summary, the study suggests that in a post conflict society, events can help build social capital. However, in the absence of legacy planning, the benefits gained may soon evaporate.     

Gaming can be sustainable too! Using Social Representation Theory to examine the moderating effects of tourism diversification on residents' tax paying behavior

Tourism authorities in the Las Vegas region have suggested the diversification of the tourism industry as a strategy to improve the vitality of rural communities outside of the metropolitan area. The present study uses Social Representation Theory as the conceptual basis to test the moderating effects of the various types of proposed tourism development on residents' willingness to pay higher taxes to support such development. A survey of 301 residents in Las Vegas rural communities examined how the factors of economic dependence on tourism, community attachment, and ecocentric attitude towards tourism influence residents' perceptions of tourism's impacts. A higher economic dependence on tourism and higher levels of community attachment led to more favorable perceptions of tourism's economic and social impacts. The economic impacts, in turn, resulted in a willingness to pay higher taxes, irrespective of the type of tourism development proposed by the Las Vegas authorities. The results suggest that rural communities reinforce a hegemonic social representation of tourism in order to characterize the ethos of capitalist urbanism that pervades the economic development discourse. The residents' social construction of tourism has important implications for tourism planners in the region and suggests the adoption of an inclusive tourism diversification strategy that leverages both gaming and alternative tourism.     

旅游能缓解保护地人与野生动物冲突吗?

人与野生动物冲突正成为我国自然保护地管理的显性问题,理解并寻找缓解人与野生动物冲突的方法成为重要研究问题。发展旅游被视为缓解此类冲突的重要手段,但已有研究尚未系统地评估旅游的缓解作用。本研究通过整合性综述的方法,探讨旅游能否以及如何缓解人与野生动物冲突这一问题。研究发现旅游对人与野生动物冲突的影响是多重的。对于辐射范围内的社区,旅游通过给社区带来经济利益,可以提高居民对野生动物的容忍度,从而缓解冲突。但旅游经济利益分配存在不充足、不平等和不匹配等问题,因而其缓解冲突的效应也不均衡。有些旅游活动还会产生负面生态影响,导致野生动物对人类习惯化和种群数量过度增长,进而加剧景区周边社区与野生动物冲突。本文最后建议加强对旅游的分配正义、生态影响和社会文化视角的研究。