移动电子商务互动营销及应用模式探究

文围绕移动电子商务互动营销平台的基本特征、移动电子商务互动营销的具体应用模式、如何提高移动电子商务互动营销平台的运行效能三个方面展开讨论,对移动电子商务互动营销及应用模式进行了充分的探究,并提出了一些理论建议。     

移动电子商务互动营销模式的构建

随着信息技术的不断进步,移动电子商务互动营销模式应运而生,该模式利用二维码、无线网络、短信网址、移动搜索以及移动商圈等方式进行营销,改变了传统营销模式的限制。本文详细的阐述了移动电子商务互动营销的几种主要应用模式,并以实际案例探讨了移动电子商务互动营销模式的定位以及构建。在定位驱动下移动电子商务互动营销模式的构建。     

移动电子商务互动营销及其应用模式研究

随着移动互联网的发展与普及,依托于移动互联网的新型电子商务模式应运而生。本文主要研究了当今信息化时代,基于移动互联网发展背景的移动电子商务特色,以及移动电子商务互动营销的传播方式,并提出了移动电子商务互动营销的应用模式与移动电子商务互动营销平台的有效利用建议。     

浅谈互动营销方式在移动电子商务中的应用

互动营销方式作为新型的营销模式,能够实现消费者与企业之间的实时沟通,提高了企业的客户服务水平,它在移动电子商务中的应用加快了电子商务的发展历程,推动了现代商务的信息化建设,满足了消费者的需求。本文主要介绍了互动营销模式与移动电子商务的基本概念,并对在移动电子商务中常用的互动营销方式进行了论述。     

移动电子商务互动营销模式应用研究

介绍了移动电子商务互动营销主要模式:移动二维码、短信网址、移动商圈、移动搜索及无线网站.分析了这些主要互动营销模式在教育培训、旅游、农业、金融投资及出版发行行业中的应用.     

移动互联时代电子商务企业营销策略研究

随着智能终端的普及与移动网络的发展,移动互联时代来临。移动互联网凭借"精准、互动、整合"的优势,已成为新时期电子商务企业营销的必争之地。传统的电子商务营销体系也在加速向移动端迁移,电子商务营销业态呈现出超速发展的态势。本文主要针对电子商务企业的营销现状,运用SWOT分析法进行分析,提出对应的移动互联时代电子商务企业营销策略,寻找适合国内电子商务发展的道路。     

探析移动电子商务的互动营销及应用模式

随着我国社会经济的发展,信息化时代已经到来,电子商务正在进一步崛起,而以网络作为基础的电子商务竞争逐渐成为当今商业竞争的主要阵地。电子商务中,尤其是移动电子商务正在逐步崛起,借助移动终端进行互联沟通的人群正在不断扩大。基于此,本文首先对移动电子商务的互动营销进行概述,而后介绍几种移动互联网电子商务技术,然后阐述移动电子商务互动营销的几个特征,最后分析其互动营销应用模式,以期能够推动移动电子商务应用的发展。     

移动电子商务互动营销及应用模式分析

随着信息化建设程度的不断加深,为了贴合新型企业经济发展模式,电子商务互动营销计划被不断提及。为了保证企业可以切实提升自我经济影响力,研究与应用移动电子商务互动营销十分关键。     

移动电子商务互动营销及应用模式研究

随着互联网的快速发展和智能手机的出现,移动电子商务逐渐形成一种新的发展趋势。基于此,本文对移动电子商务的内涵与实现移动电子商务营销的必要性进行了描述,然后探讨了移动电子商务互动营销的发展背景、问题及升级途径,最后对移动电商的应用模式进行了深入的探究。     

移动电子商务互动营销及应用模式浅析

移动电子商务互动营销已经成为当前电子商务市场上最重要的组成部分,并且其市场份额仍在逐渐扩大,在整个市场经济当中都占据着越来越重要的地位。本文首先对移动电子商务互动营销进行了简单介绍,并且研究了其基本特征;其次分析了移动电子商务的具体应用模式;最后对移动电子商务的未来发展趋势进行了探索,希望有助于持续提升我国移动电子商务的发展速度,并以此为基础来促进我国国民经济的快速发展。     

手机营销在酒店行业的运用与新模式探讨

手机对于营销最大的价值,在于无可比拟的精准度及即时互动性,手机营销已成为营销专家们不容忽略的话题。以酒店行业为依托,在研究手机营销意义的基础上,分析了手机营销在酒店行业中的阶段性运用,并探讨手机营销的新模式。     

Mobile marketing: A literature review on its value for consumers and retailers

The article describes the existing knowledge of how mobile marketing can increase the value for consumers and retailers. Mobile device shopping, and consumers' use of mobile devices while shopping is shown to be both an extension of consumers' shopping behaviours developed on Internet-connected desktop and laptop computers (PC), and potentially new behaviours based on a mobile devices' uniquely integrated features such as camera, scanners and GPS. The article focuses on how mobile marketing creates value for consumers and retailers, enabling more precise research and development of managerial concepts and tools while providing both managers and academics with increased understanding of mobile marketing and its value outcomes for retailers.     

Under the sway of a mobile device during an in‐store shopping experience

Mobile device technology is transforming the retail shopping experience. Today's consumers are mobile dependent, preferring to consult with their phone, instead of using the salesperson, while shopping at the retail store. In the absence of literature investigating how the salesperson might sell to this omni‐channel, mobile‐connected consumer, this paper proposes a conceptual model and tests its proposed linkages. The empirically tested model presents a dyadic view of the omni‐channel consumer and the salesperson. Uniquely contributing to the omni‐channel and marketing literature, samples from an emerging economy (India) and developed (United States) economy represent the contexts. Specifically, the research examines the salesperson's role in selling to a mobile‐dependent consumer who uses mobile technology to search for information during the sales meeting. Findings show that adaptive selling can affect purchase intention and customer predisposition to comply with salesperson input. Results also reveal how perceived control, mobile dependence, and customer predisposition to comply with mobile device input affect purchase intention. Managerial and research implications specifically appropriate for the omni‐consumer retail setting are offered.     

我国发展农产品电子商务的若干思考——基于一组多案例的研究

农产品电子商务作为一种新型的农产品流通方式,近年来在我国快速发展,在减少农产品流通环节、降低农产品流通成本等方面起到了十分积极的作用.然而,由于农产品电子商务涉及农业生产、加工、物流、营销及网站建设等多个方面,导致其经营难度较大,政府扶持与监管困难.为更好地推动我国农产品电子商务发展,从政府的角度看,一要肯定农产品电子商务发展的前景;二要根据各地实际情况,有选择地扶持农产品电子商务企业的发展;三要注意扶持的方式和扶持的关键点;四要为农产品电子商务的实施制定规范和标准;五要加强企业自身对优势农产品质量的管理,促进优质优价环境的形成.     

Mobile Commerce Website Success: Antecedents of Consumer Satisfaction and Purchase Intention

With the rapid development of apparel mobile commerce in the United States, more companies view mobile commerce as a new source of competitive advantage. Despite the importance of apparel mobile website quality and its effect on consumer satisfaction and future purchase stimulus, extant research has paid little attention to these topics. This study proposes a website quality–consumer satisfaction–purchase intention research model based on the self-regulatory process theory. Six dimensions of apparel mobile website quality—website visual appeal, apparel visual appeal, brand trust, website information quality, website response time, and website security—were investigated. In all, 293 eligible responses were collected via an online survey. Multiple regression analysis was utilized to test the proposed relationships. Results reveal that website information quality, website visual appeal, apparel visual appeal, and website security positively affect consumer satisfaction toward apparel mobile commerce websites, while website response time and brand trust show insignificant impacts on consumer satisfaction. With higher satisfaction on an apparel mobile commerce website, consumers are more likely to purchase apparel through the website.     

An Empirical Segmentation of Users of Mobile Banking Apps

Digital technologies have squeezed the entire world into a small frame. Trade and transactions never stop, and they go where the customer is. Marketers must reinvent their strategies and toolkits to win in this hyper-connected world. Companies are creating new and improved ways for engaging and involving their consumers, and one significant tool now used by companies for these purposes is the app. Mobile phones have registered the highest growth among all technological evolutions, and mobile apps are proliferating. Apps are being used across a diverse range of industry verticals, including banking, e-commerce, travel, and tourism. This article studies a set of twenty different banking apps and segments consumers based on their adoption and usage of the apps. This article emphasizes the role of mobile technologies to change established channels and banking services, and also analyzes how the Indian banking sector has benefited from the adoption of mobile apps.     

Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues

Mobile marketing, which involves two- or multi-way communication and promotion of an offer between a firm and its customers using the mobile, a term that refers to the mobile medium, device, channel, or technology, is growing in importance in the retailing environment. It has the potential to change the paradigm of retailing from one based on consumers entering the retailing environment to retailers entering the consumer's environment through anytime, anywhere mobile devices. We propose a conceptual framework that comprises three key entities: the consumer, the mobile, and the retailer. The framework addresses key related issues such as mobile consumer activities, mobile consumer segments, mobile adoption enablers and inhibitors, key mobile properties, key retailer mobile marketing activities and competition. We also address successful retailer mobile marketing strategies, identify the customer-related and organizational challenges on this topic, and outline future research scenarios and avenues related to these issues.     

Perceived Greenwashing: The Effects of Green Marketing on Environmental and Product Perceptions

Many firms are striving to improve their environmental positions by presenting their environmental efforts to the public. To do so, they are applying green marketing strategies to help gain competitive advantage and appeal to ecologically conscious consumers. However, not all green marketing claims accurately reflect firms’ environmental conduct, and can be viewed as ‘greenwashing’. Greenwashing may not only affect a company’s profitability, but more importantly, result in ethical harm. Therefore, this research extends past greenwashing studies by examining additional influences on and outcomes of perceived greenwashing. To do so, we conducted two studies, an interview study with consumer product and consulting firms, as well as an experiment examining consumers interacting with a company website. For these studies, we used multiple methods, including interviews, questionnaires, and neurophysiological techniques. We found that perceived greenwashing relates not only to environmental and product perceptions, but also to consumers’ happiness while interacting with the website. We also found that website interactivity relates to perceived greenwashing, environmental and product perceptions, and to the amount of interaction with the website. We conclude by discussing managerial and ethical implications for research and practice.

     

Mobile diaries – Benchmark against metered measurements: An empirical investigation

Researchers seeking to study the relationships between consumers' communications, attitudes, and behaviors could benefit from monitoring consumers over time, across multiple locations and channels, and in a way that reflects consumers' subjective perceptions. Diaries on smartphones (mobile diaries) can be used as a research tool for such purposes. A mobile diary is a self-report instrument whereby people use their mobile handset to repeatedly report experiences of interest. Mobile diaries are increasingly used in psychology, geography, medicine, and commercial marketing. Yet they have rarely been used for quantitative marketing research, and were not benchmarked against best-practice metrics in marketing.In this study, we aim to set the ground for using mobile diaries in quantitative marketing research. We first lay out the theoretical infrastructure for the usage of mobile diaries, and describe possible respondent reporting concerns, including concerns related to non-reporting, reporting over time, and concerns stemming from individual-level heterogeneity.We demonstrate the potential of mobile diaries, as well as the importance of the various concerns, using a benchmark test case in the context of primetime TV viewing. Our benchmark uses a sample of respondents with both mobile diary viewing reports and Nielsen People Meter (NPM) records. Our analysis reveals that averaging across all conditions, 47.4%–64.7% of the NPM records are reported by the diary. The major sources for mismatch are random time periods without alarms, short viewings, and periodic reporting inactivity (pulsing). Concerns such as a decrease in reporting rates over time (e.g., fatigue), smartphone ownership, and demographic variation across individuals have relatively small effects on reporting likelihood. Analyzing the cases in which diary reports do not have a matching NPM record, we find many of them can be attributed to out-of-home viewing and viewing on non-metered devices. This finding demonstrates how mobile diaries can complement metered measurements. Overall, aggregate diary-based ratings have a 0.90 correlation with NPM ratings.We discuss implications for designing and using mobile diary studies in marketing.