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1.
    
The applications and opportunities for e‐commerce are increasing. The unique features of the Internet have changed the styles and competition of enterprises. The key factor for the survival of enterprises in this competitive environment is whether they know how to make use of these features to maximise advantages and to make profits. Different enterprises' e‐commerce business models were investigated in the food souvenir industry in Hualien, Taiwan. This study combines the characteristics of network marketing and develops a business model for e‐commerce. This innovative business model in e‐commerce suggests a new paradigm for traditional industries. Copyright © 2009 John Wiley & Sons, Ltd.  相似文献   

2.
    
The deployment of information and communication technologies (ICT) is crucial for the competitiveness of rural tourism businesses. It is therefore important to know the relation between a firm's characteristics and ICT deployment. This study makes two hierarchical segmentations to predict the behaviour of these firms when deploying the Web and e‐mail. This work determines which characteristics are related to ICT deployment. Activity and category are the two characteristics that most effectively predict a firm's behaviour, whereas location and size are less effective. These results have implications for entrepreneurial behaviour and for public agents working in rural tourism. Copyright © 2009 John Wiley & Sons, Ltd.  相似文献   

3.
    
Research within the cruise industry now has the ability to utilize Web‐based content analysis. This paper provides an example of a methodology that explores patterns of co‐creation of value on board cruise ships using holiday reviews retrieved through Web content mining from CruiseCritic.com . The aim is to add to the field of co‐creation and cruise tourism by providing an approach to exploratory Web‐based data collection. With the use of a data‐driven approach to knowledge discovery, this paper provides a means to achieve a deeper understanding of guest‐to‐guest and guest‐to‐staff interactions on board cruise ships. Copyright © 2012 John Wiley & Sons, Ltd.  相似文献   

4.
    
Technology advances enable people to trade and sell their own travel products, which in turn create numerous transformation changes into the tourism industry structure, the nature of tourism products and experiences, the competitiveness of traditional and new tourism players and the process creating (social) value in tourism. This paper investigates the application and implications of collaborative commerce in tourism and provides suggestions for future research.  相似文献   

5.
    
The objective of this study is to conduct a network analysis of the air and train connections between selected cities in Central and Eastern Europe in the context of business tourism. The selected cities are key destinations for the meeting industry in this part of Europe. The study was initiated due to the huge significance of business travel for these cities. The authors of this paper analysed the interconnections between these cities and identified the leaders of the industry in the region. This paper is also based on a case study approach and analysis relating to the cities. Copyright © 2012 John Wiley & Sons, Ltd.  相似文献   

6.
    
In the peer‐to‐peer market for tourist accommodation, the demand is oriented to the center of the cities, generating impacts in different areas, which has opened a social and political debate on their regulation. The regulatory response from public administrations has often been to limit the supply of existing accommodation. However, as proven by the case of Barcelona, this does not guarantee the decrease of demand, and instead, results in more intensive use of the available accommodation. Thus, this article presents an alternative proposal on the basis of a model on the concept of both contamination and public resources externalities.  相似文献   

7.
    
Cornwall, in the far west of England, has long been a popular holiday destination, attracting visitors with a range of motivations, both domestically and internationally. At the same time, gastronomy has become more of a motivation, and when viewed on the small screen with celebrity chef involvement, it is argued that a form of film‐induced tourism occurs. The research identified the influence of television celebrity chef Rick Stein upon visitors to the small, coastal town of Padstow, also now known as Padstein. Copyright © 2012 John Wiley & Sons, Ltd.  相似文献   

8.
    
Research on disabled tourists is still in its infancy and, at its present stage, the issue of accessibility in particular sets the research agenda. However, as with all tourists, disabled tourists' enactment of barriers as well as benefits pertaining to holidays depends on the individual's former experiences, travel career and engagement in other leisure activities. Accordingly, this paper accounts for the findings of a series of qualitative interviews with mobility-disabled tourists, the purpose of which was to engage disabled tourists in conversations based on their reflective enactment of their own touristic endeavour. The study revealed (1) that various associations for disabled people play crucial roles in determining both whether and how an individual takes on the role of tourist; (2) that disabled tourists especially go on vacation in order to be freed from the role of ‘objects of care’; (3) that tourism relates to the ends of overcoming self-doubt, redefining oneself and building self-confidence; and (4) that vacation decision-making is far more complex for the disabled tourist than for other tourists; albeit complexity is reduced as the disabled tourist becomes more experienced.  相似文献   

9.
    
Issues of importance related to informal tourism commerce are explored in this paper with particular reference to the case of Laguna Phuket, an integrated beach resort in Thailand. The extent and nature of informal trade at the destination is analysed before and after the Indian Ocean tsunami of 2004, based upon data collected during fieldwork. The sector is shown to display distinctive qualities, including resilience in the face of a natural disaster, and to have a role in purpose‐built as well as conventional resorts. Its relationship with the formal tourism industry is also discussed and this emerges as close, yet with potential for both conflict and cooperation. Copyright © 2008 John Wiley & Sons, Ltd.  相似文献   

10.
    
Despite the growing demand for accessible tourism, there remains a lack of research on the travel perspectives and experiences of people with disabilities. Social media platforms, such as Reddit, provide unique opportunities to understand the perspectives and experiences of people with disabilities. This study aimed to investigate travel-related perspectives and experiences of physical disability communities, including wheelchair, deaf, and blind communities, to provide implications for travel service providers and policymakers to improve the accessibility and inclusivity of travel services. Using structural topic modeling and network analysis, 12 prominent topics related to travel perspectives and experiences among physical disability communities were identified to map their relationships. Our study highlights the significance of understanding the unique perspectives, experiences, and needs of individuals with disabilities in the hospitality and tourism industry. It provides implications for improving the accessibility and inclusivity of travel services.  相似文献   

11.
    
As increasing attention has been paid to rural tourism as a specific form of tourism development, so too has the scope of research into tourism in rural areas become more diverse. Typically, studies focus primarily upon the economic developmental contribution of rural tourism, although a significant amount of work has been undertaken on the consequences of rural tourism development and attitudes/motivations on the part of visitors and/or local communities. However, no attempt has yet been made to integrate studies of both visitors and local communities within the framework of rural tourism development policy. The purpose of this paper is to address this gap in the literature. Drawing on a study of tourism in the Randers Fjord, a relatively underdeveloped area of rural Denmark, it identifies and analyses three groups of tourists characterised by life modes: (i) traditionalists, (ii) peace seekers and (iii) adventurers. In each case, expectations, behaviour and future needs are revealed through qualitative interviews. The predominant (traditionalist) life mode of tourists, it is argued, closely matches that of the area's residents. This, the paper suggests, presents significant barriers to the development and enhancement of tourism, as do the prevailing economic structures and employment patterns. Thus, tourism development policy should take into account both tourists' and locals' life modes in order to progress towards sustainable rural tourism development. Copyright © 2004 John Wiley & Sons, Ltd.  相似文献   

12.
    
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13.
    
This paper empirically investigates the relationships of TV drama series, cultural proximity and travel motivation, especially examining the moderating effect of enduring involvement in this relationship. The findings reveal that only TV drama series, not cultural proximity, has positive effects on travel motivation. The viewer's enduring involvement with the drama shows its moderating effects on the drama–motivation relationship but only on the cultural proximity–motivation relationship for the high‐enduring‐involvement viewers. Overall, this study highlights a viewer's enduring involvement role in enhancing/changing the effects of TV dramas and cultural proximity on the viewer's travel motivation to the places depicted in the programs. Copyright © 2015 John Wiley & Sons, Ltd.  相似文献   

14.
    
Rural tourism has been a subject of study since the early days of tourism scholarship. Most of tourism's deleterious impacts were identified from studies conducted in rural settings. It is only recently, however, that rural tourism has become a special focus of study, dissimilar enough from urban tourism, to be a study subject unto itself. This paper reviews some of the history of rural tourism development in North America with most of the attention paid to the USA's experience, with some examples from Canada. The reason for this is the huge economic difference between the two countries with respect to tourism flows and impacts. In reviewing the history of rural development in the USA, the argument is made that most developments are unplanned and result from market and economic forces that have greatly transformed the American rural landscape. A review of these transformational forces is provided. It is also shown that rural destinations are used, primarily, by local tourists and do not, with few exceptions, cater to an international clientele. After the historical perspective is presented an argument is made that current rural tourism development practices rely on an old paradigm, which is to use local attributes as the primary basis for development and marketing strategies. This has led, in recent years, to a great deal of development attention being paid to the cultural/heritage attributes of a place. Using research conducted in the state of Minnesota on highway travellers and tourists to rural destinations, a new way to look at actual and potential visitors is offered. Instead of an attribute‐specific development approach, a benefits‐based model is suggested as a different way to position rural tourism destinations. Copyright © 2004 John Wiley & Sons, Ltd.  相似文献   

15.
    
A research gap exists for the conceptual strengthening, measurement and analysis of innovation at the tourism firm and systems levels, especially in the context of the global South. This paper investigates tourism innovation in the Western Cape region of South Africa. In particular, the nature and types of innovation by tourism firms and system actors are interrogated. It is revealed that innovation by tourism firms is widespread, albeit is largely incremental in nature. The main contribution of this research is the development of an expanded evidence‐based tourism innovation typology from a cross‐sectoral survey of tourism firms and qualitative interviews undertaken with tourism system actors. In addition, recommendations are provided regarding measurement of innovation in tourism. Copyright © 2016 John Wiley & Sons, Ltd.  相似文献   

16.
    
The birth of Web 2.0 tools has created a new paradigm for word-of-mouth communication. Bearing in mind the relevance of tourists as agents in destination image-formation processes, this research discusses the new role they play in this paradigm, and how it affects and modifies the seminal typology of image-formation agents originally proposed by Gartner [1994. Image formation process. Journal of Travel and Tourism Marketing, 2(2), 191–216. doi: 10.1300/J073v02n02_12]. The results focus on the effects of Web 2.0 tools on the credibility, market penetration and costs for the destination of tourists' actions as image-formation agents. Implications for destination marketing organisations are also considered and discussed.  相似文献   

17.
    
This paper draws upon the responses of 603 mainland Chinese tourists in Kinmen and attempts to understand their consumer behavior on the aspects of intentions, preferences, decision‐making process, satisfaction, and willingness to revisit. Variables such as service performance and destination resources that affect visitor's satisfaction are also tested. The findings reflect a ‘myth of mysteriousness’ of mainland Chinese visitors to the destination and suggest that it is essential for the market segmentation to participate in the tourism planning of Kinmen to develop an integrated policy for promotion and marketing, in order to enhance consumers' interest. In addition, this research has implications for tourism planning in Kinmen and provides references for other destinations striving for tourists from mainland China. Copyright © 2008 John Wiley & Sons, Ltd.  相似文献   

18.
    
The purpose of the present study is to examine the impact of social capital on destination marketing organisations' (DMOs) technology adoption, especially Web 2.0. In other words, among the variety of factors that might influence individuals' or organisations' technology adoption, this study suggests that the concept of social capital is an additional important factor that might influence DMOs' technology adoption. Social networks (size of network, tie strength, and bridging and bonding ties), trust, norms, and associational activity were chosen as the components of social capital. The results revealed that, with the exception of trust and tie strength, most components of social capital exerted significant effects on DMOs' levels of technology adoption.  相似文献   

19.
    
This paper provides an empirical insight into how geopolitical risks impact international tourism demand. An augmented tourism demand function was developed and empirically estimated in line with classical theory for a panel of 16 countries from 2005M1 to 2017M12 through the AMG and CCEMG estimation techniques that address underlying heterogeneity, non‐stationarity, and cross‐sectional dependence. The study further examines the potential moderating effect of covid‐19 outbreak on the relationship between geopolitical risk and tourism by investigating the interactive effect of past outbreaks and geopolitical risks on tourism demand. Additional insight on causal relations between geopolitical risks and tourism demand was obtained using panel bootstrapping technique. The results show that geopolitical risk negatively impacts tourism demand, and that pandemic outbreaks aggravate the negative impact of geopolitical risks on tourism demand. Panel causality outcomes further confirm that geopolitical risk is a significant predictor of tourism demand (captured by either tourism receipts or number of inbound tourists). Our findings confirm that the dynamic attributes of both local and international political environments significantly impact the consumption decision of tourists and the economic performance of tourist destinations. Our recommendation is that pre‐crisis, in proposing policy directions for tourism sector development, policy‐makers should establish crisis management plans to protect the tourism sector. Post‐crisis, policy‐makers should initiate aggressive recovery marketing strategies to re‐establish the image of safety and attractiveness required to reassure potential tourists of the safety of the destination, thereby ensuring return to competitiveness and economic recovery.  相似文献   

20.
    
An increasing interest in the impact of sporting mega‐events on host regions has sparked discussion on the most appropriate approaches in determining both benefits and costs. The paper defines the nature of the impact on Wales of the 1999 Rugby World Cup (RWC99), both economic and social, and qualitatively assesses the extent and nature of the impact of RWC99 in a number of areas. It concludes that there were considerable benefits for the region, although many areas of potential benefit were not maximised. This was due in large part to the structure of the bidding process and organisational inadequacies, which in turn led to relatively low spectator spend and mixed press coverage. Copyright © 2001 John Wiley & Sons, Ltd.  相似文献   

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