Exploring people's viewpoints on air travel and climate change: understanding inconsistencies

This study aims to objectify people's subjective viewpoints toward air travel and climate change. Using an online questionnaire, a series of statements about aviation and the environment were scored by 491 subjects in the Netherlands. Through factorization of the response patterns six distinct viewpoints on aviation and climate change are revealed and identified as integration, ignorance, denial, necessity, guilt and indulgence/fatalism. Each viewpoint is shown to be associated with fitting levels of air travel behavior and general environmental awareness. As in previous research, it is shown that air travel behavior does not significantly correlate with general environmental awareness. Notable differences were found, however, between those subjects under 30 years old and those over 30 years old: the older group were much more likely to claim both necessity and indulgence/fatalism as a reason for flying. The results add to our understanding of attitude-behavior inconsistency by revealing how people from their own standpoints reconcile and/or prevent possible inconsistencies between certain air travel behaviors and pro-environmental attitudes. Practically, the viewpoints offer more effective sustainability discourses, and point to several new policy measures to remove the “sting” from the denial position by enhancing the credibility of the “rationalization of lifestyle” discourse.     

The antecedents of hashtag and geotag use in smart tourism: case study in Indonesia

ABSTRACT

This study aims to determine what factors that motivate users to use the hashtag and geotag features on Instagram while traveling. It also seeks to determine the relationship between using Instagram features, traveling experience, expectation, confirmation, and satisfaction on traveling journeys. This study collected data from 606 Indonesian travelers. Then, the data analysed using covariance-based structural equation modelling. Results show that the use of hashtags and geotags during traveling improve their satisfaction. Additionally, information seeking, chronicling, and etiquette are found to be influencing hashtag use. Meanwhile, geotag use are influenced by geotag enjoyment and anticipated rewards.     

旅游规划与管理中利益相关者研究进展

国外旅游研究在20世纪80年代中后期引入“利益相关者”概念,并在20世纪90年代中期开始进行相关研究;近年来,我国学者也开始在旅游规划与管理中引入利益相关者分析方法和理论。本文对国内外旅游研究中有关利益相关者分析方法和利益相关者管理的研究成果进行综述,并对今后国内关于利益相关者研究的方向作了思考。     

Tourism strategies and climate change: rhetoric at both strategic and grassroots levels about growth and sustainable development in Finland

This paper explores how global issues such as climate change are taken into account in tourism strategy texts and contrasts these findings with how the issue is seen at the grassroots level by local businesses. We analyse how both levels approach adaptation to climate change. Using Boltanski and Thévenot's six common “worlds” of justification model for debates on public issues, we analyse the rhetoric of national, regional, and local tourism strategies in Finland and then explore how the rhetoric is employed by interviewing 42 local tourism actors. The strategy analysis shows that strategic documents do not simply describe situations but are active in creating and shaping future development, and how different kinds of “orders of worth” are used, to establish acceptable “universal truths” to shape through consensus how tourism actors think about the sector's future. Results show that at a strategic level, climate change issues are dealt with in an abstract manner, concentrating on the viewpoints of markets and industry, while ecological justification is lacking, and lacks urgency. Operational instructions are not provided for the entrepreneurs. The actors’ interviews show that structural changes in the sector are demanded but both tourism growth and nature's survival are taken for granted.     

The tourist art market as a factor in social change

Richter, Dolores. “The Tourist Art Market as a Factor in Social Change,” Annals of Tourism Research, Vol. V, No. 3, July/September 1978, pp.323–338. This paper disputes the theory that participation in the tourist art market has had limited economic impact on African artists. An analysis of social changes that have occured in the social organization of a group of traditional woodcarvers indicates that tourist art market participation is directly responsible for significant changes in many social institutions. It has also provided the economic means by which the carvers have been able to respond positively to government policies and regulations aimed at modernization.     

Sociocultural impacts of tourism in Scandinavia: Studies of three host communities

In one of the first comparative studies of its kind into the socioeconomic impacts of tourism in Scandinavia, three host communities, Hemsedal in Norway, Sälen in Sweden and Blokhus in Denmark, were studied. All the communities, once dominated by farming and small scale industry and now the recipients of mass tourism on varying scales, were questioned on the economic, social and cultural impacts of tourism. Negative attitudes towards tourism were found to be strongest from those engaged in more traditional occupations and to be directly related to the level of tourism development.     

地域文化差异对旅游者的旅游地意象感知影响——以内蒙古自治区草原旅游地为例

在旅游地意象研究中,学者们一直很重视地域文化差异对旅游地意象感知的影响。文章基于旅游地意象构成模型,采用主成分分析、方差分析等定量方法,以内蒙古草原旅游地为例,对比分析了内蒙古自治区区内和区外两个地域文化组旅游者的草原旅游地意象的认知、情感以及整体意象感知的变化和差异。研究得出以下结论:(1)两个地域文化组旅游者的草原旅游地意象感知都是积极正面的,草原旅游地意象在市场中发挥着积极的作用。(2)区内文化组旅游者的整体意象感知高于区外,但区外文化组却拥有比区内文化组更高的情感意象。在7个认知意象维度中,多数认知意象维度的感知都是区内文化组高于区外文化组。(3)地域文化差异对旅游者的草原旅游地意象感知没有显著影响。本文的研究对于同一文化体系内部的文化差异对旅游地意象的影响研究具有一定的参考价值。     

Tourist satisfaction in relation to attractions and implications for conservation in the protected areas of the Northern Circuit,Tanzania

This study assessed tourist satisfaction and its links with tourist attractions and infrastructure at the following six protected areas on the Northern Tourist Circuit of Tanzania: Tarangire National Park, Lake Manyara National Park, Ngorongoro Conservation Area, Serengeti National Park, Arusha National Park, and Mt. Kilimanjaro National Park. Semi-structured interviews were conducted with 185 tourists visiting the protected areas. Satisfaction ratings for the Northern Circuit were high, with 86% of tourists willing to be repeat visitors. Tourists were attracted primarily to wildlife viewing. Although most tourists were not influenced to visit the region by indigenous culture or physical features, 81% of tourists noted that non-wildlife attractions enhanced their tourist experience. A range of ways to develop more sustainable forms of tourism emerged from the work, including lengthening stays, guide/driver capacity building, and partnership working with tour operators to improve marketing, increase satisfaction rates, and diversify the product.     

Picking up litter: an application of theory-based communication to influence tourist behaviour in protected areas

Tourism to protected areas worldwide has increased rapidly, prompting management agencies to seek enhanced visitor management including communication aimed at influencing tourists' behaviour to reduce impacts and strengthen conservation viability. Research has shown that the greatest success in influencing visitors' actions comes from understanding what they think about a particular behaviour. This notion was investigated in this study in Mt Field National Park, Tasmania, using the theory of planned behaviour and the elaboration likelihood model of persuasion in a three-stage research process to design specific persuasive messages that were then evaluated for their impact on visitors' beliefs, attitude and behaviour. Of four salient beliefs found through survey, one offered much promise. Two experimental treatments based on that belief resulted in a 15%–20% increase in litter pickup compared with a control condition, and were also found to positively affect targeted beliefs and attitudes relating to this pro-environmental behaviour. Potential benefits include cost savings on litter collection for the park, fewer detrimental impacts on wildlife and less aesthetic degradation. Conclusions are drawn about the efficacy of a theory-based approach to influencing problem visitor behaviours in protected areas and the nature of the cognitive process which might be involved.     

Tourism in protected areas: The case of Poland

The interrelationship between tourism and the protection of the environment plays a large part in Polish tourism and policy-making and is reflected in the extensive legislation aimed at the protection of natural resource attractions. In June 1983 a ‘Spatial System of Protected Areas’ was adopted by the General Committee for Tourism. This identified with three concomitant tourism strategies, three different regions for environmental protection: national parks and nature reserves, landscape parks and protected landscape areas.     

Factors Inducing National Media Coverage for Tourism in Rural versus Urban Areas: The Role of Public Relations

This study examines the relationship between media coverage patterns of rural and urban tourist spaces in Israel, the characteristics of these spaces, and the way in which public relations (PR) are conducted to promote rural tourism in those areas. Using geographical distance, population size and type of tourist products for the spatial variables, PR financial budgets and PR practice types for the PR variables, the study examines their relative importance for rural versus urban tourism promotion. Results show that ongoing professional PR is crucial for the success of rural destinations in receiving large and positive national media coverage.     

Engagement-Based Loyalty: The Effects of Social Media Engagement on Customer Loyalty in the Travel Industry

In this article, we investigate the relation between customer loyalty and social media engagement. Two dimensions of customer loyalty are considered: affective and conative loyalty. We distinguish two forms of social media engagement: consuming of social media (passive engagement) and contribution to social media (active engagement). In a survey among 1,050 customers of a travel agency, the level of engagement of customers with the company’s social media activities is measured in relation to their degree of loyalty. Results show a partial positive relationship between social media engagement and customer loyalty: only consuming social media is directly related to affective loyalty.     

国外关于旅游地水供需矛盾的研究

旅游业是地表水和地下水的主要使用者之一。随着旅游业的不断发展，对水资源的影响日益凸现，水供需矛盾已成为全球旅游可持续发展的主要制约因素之一。本文在阐述国外水供需矛盾旅游地主要区域特征的基础上．从系统角度深入分析了国外旅游地水供需矛盾及其主要影响因素，并从管理、技术、经济和教育等方面总结了国外水供需矛盾的主要调控措施与实施情况．以期丰富旅游水环境的研究视角，为我国旅游地水供需管理提供帮助。     

制度变迁与中国旅游产业的成长阶段和发展对策

我国旅游产业的成长历史表明，旅游管理体制变迁是产业演进的重要动因；而不同时期的不同类型的制度创新都是基于特定的环境和诱因的。未来我国旅游业的发展应该注重管理体制、市场组织和管理理念的创新。     

黑色叙事对旅游目的地引致形象的影响机制

"讲好故事"已成为塑造和传播国家和地方形象的重要手段。以"讲故事"为手段打造旅游目的地形象是一种国际通行的旅游目的地营销方式。现有旅游目的地叙事研究开展还很不充分,关注的叙事偏重于正面叙事材料,对负面叙事的关注还很不够。文章着眼于黑色叙事对旅游目的地引致形象的影响机制,以德国首都柏林作为研究案例,以著名历史游记《柏林:一座城市的肖像》(Berlin:Imagine a City)中关于柏林的系列黑色叙事和柏林旅游局在微信公众号发布的图片作为实验材料,通过招募志愿者参与包括4个阶段的混合研究设计,验证黑色叙事对柏林旅游目的地形象(认知、情感及意动)的复杂影响。研究的主要理论贡献在于:首先,验证了黑色叙事对旅游目的地形象具有显著影响,实证该影响主要透过"叙事主角-游客-自我形象一致性"这一主线发挥作用,明确了黑色叙事主角形象对黑色叙事引致旅游目的地形象的影响机理,丰富了叙事传输理论相关结论。其次,验证了黑色叙事引致情感形象在黑色叙事影响旅游目的地形象过程中的影响效应,发现黑色叙事引致情感形象(而非认知形象)是黑色叙事最终能够影响游客动机的关键。最后,在黑色叙事这一特定研究情境中,验证了目的...     

Overtourism,optimisation, and destination performance indicators: a case study of activities in Fjord Norway

Abstract

Many global tourist destinations have experienced growth in arrivals. This has triggered various conflicts in destinations and sparked debates as to how to deal with what is increasingly referred to as ‘overtourism’. Most Destination Marketing Organisations (DMOs) pursue strategies to stimulate arrivals even further. Pro-growth discourses are reinforced by lead bodies such as the World Tourism Organisation (UNWTO). However, maximisation strategies based on higher numbers of tourists increasingly cause conflicts with local residents, whereas simultaneously undermining climate change mitigation pledges as negotiated in the Paris Agreement. New approaches to destination management based on optimisation are therefore warranted. Drawing on a survey of international tourists (n?=?5,249) in south-western Norway, this article discusses whether ‘activities’, i.e. the development of local, small-scale and ideally more sustainable experiences, can contribute to economic growth without necessarily increasing numbers of arrivals. Results confirm that destinations should seek to better understand their markets, including length of stay, spending, and/or activity intention, to identify profitable markets. Ultimately, such knowledge may help addressing overtourism conflicts while building tourism systems that are more economically, socially, and environmentally resilient.     

Management of the change process in hotel companies: An investigation at unit level

The management of change has become an organisational necessity in the 1990s and will continue to be a major factor in the management of hotel companies in the future. This article investigates and evaluates management of the change process at unit level in hotel firms. The data was gathered through in-depth semi-structured interviews with ten hotel managers in the UK. Lewin's three-stage model was found to be of limited use in practice. A five-stage model of the change process emerges from the research findings. This model reflects a more practical view of the management of change as an on-going, continuous process. Finally, the limitations of the research are discussed and further research areas identified.     

The perceived value of the rural tourism stay and its effect on rural tourist behaviour

Rural tourism (RT) constitutes a valuable tool for the sustainable development of rural areas. This paper explores issues of tourist motivation in RT and develops a specially tailored perceived value (PV) scale for the RT sector. Special attention is given to links between tourists’ motivations, perceived values, and the service and actions by RT providers leading to the sustainability of rural life, culture, economies and environment. Following a literature review, qualitative and quantitative surveys developed a 27-item scale, exploring both the functional and the affective components of the scale. Seven research hypotheses were then tested by quantitative survey work. It was proven that the activities undertaken by the rural enterprise leading to greater rural sustainability are reflected in the PV scale through higher levels of satisfaction and loyalty of the rural tourists. The results of the study reveal that the RT sector has specific characteristics that tourists greatly value and that other specialist tourist markets cannot offer, as highlighted in the contribution made by RT enterprises to rural sustainability. This knowledge can help tailor product development and destination design to suit specific demands and influence communication and promotional activities.     

乡村旅游地发展过程中的"公地悲剧"研究——以杭州梅家坞、龙坞茶村、山沟沟景区为例

乡村旅游地发展过程中的环境退化、村民无序争夺有限资源等"公地悲剧"现象十分普遍.乡村旅游资源的产权属性决定了"公地悲剧"产生的必然性,它表现为公共资源利用无度、公共秩序混沌失序和公共福利供给短缺,导致了乡村旅游核心资源迅速耗损和旅游品牌资产快速衰减,并严重影响了乡村旅游目的地的可持续发展.本文采用田野作业方法,主要分析了杭州梅家坞荼文化村、龙坞荼村和山沟沟景区"公地悲剧"的产生原因及其演变情况.文章还探讨了地方政府主导型、外来投资者主导型和农村集体组织主导型3种制度模式来解决乡村旅游中"公地悲剧"的基本思路.