信用伦理视角下的职业经理人问题研究——基于新疆职业经理人的问卷调查

自20世纪90年代以来,我国经济迅猛发展,取得了令人瞩目的成就。尤其是职业经理人的引入及其队伍的不断壮大,更令其锦上添花。但随其快速发展的同时信用危机等道德缺失问题层出不穷。文章作者通过问卷调查分析总结出当前影响职业经理人发展的因素,并从信用伦理的视角切入,着眼于对信用理念内在德性自律引导的挖掘,又致力于信用的外在制度安排和他律强制性规则的建设,从而将自律与他律结合共建社会道德共同体：     

Examining professionals’ identification in the workplace: The roles of organizational prestige,work-unit prestige,and professional status

Drawing on social identity theory, we hypothesize that professionals develop their organizational and work-unit identifications through organizational prestige and work-unit prestige respectively. We further hypothesize that professional status negatively interacts with organizational prestige and work-unit prestige to affect the development of their organizational and work-unit identifications from the perspectives of self-enhancement and uncertainty reduction. A two-phase survey on 386 hospital nurses in central China provides general support for the hypotheses. Implications for theory and practice are discussed.     

Drivers and outcomes of relationship quality with professional service firms: An SME owner-manager perspective

Strong relationships are important, particularly for business partners dealing with business-to-business (B2B) professional service providers, as the quality of the relationship can serve as a proxy for evaluating the service delivery. Grounded in the RM paradigm, this study focused on this unique inter-firm business exchange between professional service firms (PSFs) and small and medium-sized enterprises (SMEs) in order to investigate the drivers and outcomes of relationship quality (RQ). Specifically, we utilized a mixed-methods approach to understand (i) the key dimensions of RQ and its drivers, (ii) the mechanism through which RQ affects relational outcomes (i.e. loyalty and willingness-to-pay premium price), and (iii) the moderating role of relationship duration and perceived risk among these relationships in a B2B professional service context. The results from a survey of 324 SME CEOs and/or owner-managers confirmed the importance of relationship value in mediating the effects of RQ and its outcomes, particularly in long-term relationships and under high-risk situations. The authors discuss the implications of the findings for theory and practice in the PSF context, and acknowledge the research limitations.     

Work Systems, Quality of Working Life and Attitudes of Workers: An Empirical Study Towards the Effects of Team and Non-Teamwork

The paper distinguishes between four categories of work systems: the traditional Tayloristic system, 'lean' team work, 'sociotechnical' teamwork and the professional work system. Using a Telepanel survey of over 800 Dutch workers, the association of work system with several employee outcome variables is analysed, including quality of working life, well-being and worker attitudes.     

B2B purchase engagement: Examining the key drivers and outcomes in professional services

The concept of engagement in regard to the business-to-business (B2B) sector has received less attention due to the complexity and heterogeneity of people involved in making the buying decisions. Hence, there is limited research examining the role of professional service firms' simultaneous collaboration with stakeholders in general, and the drivers and outcomes of engagement in particular, within the B2B sector. To address this gap, this study examines the drivers and outcomes of purchase engagement in B2B professional services. Using the structural equation modelling approach, the results from a survey of CEOs and/or owner-managers of small and medium-sized enterprises in Australia found that customization and loyalty to the account manager are two salient drivers of purchase engagement. Purchase engagement is also found to yield three important outcomes, namely consideration set size (CSZ), dependence, and willingness to pay a premium price (WTP). In the study, customers' dependence on the suppliers was found to act as a mechanism through which engagement can influence CSZ and WTP.     

Attitudes towards science, technology, engineering and mathematics (STEM) in a project-based learning (PjBL) environment

Many scholars claimed the integration of science, technology, engineering and mathematics (STEM) education is beneficial to the national economy and teachers and institutes have been working to develop integrated education programs. This study examined a project-based learning (PjBL) activity that integrated STEM using survey and interview methods. The participants were 30 freshmen with engineering related backgrounds from five institutes of technology in Taiwan. Questionnaires and semi-structured interviews were used to examine student attitudes towards STEM before and after the PjBL activity. The results of the survey showed that students’ attitudes to the subject of engineering changed significantly. Most of the students recognized the importance of STEM in the science and engineering disciplines; they mentioned in interview that the possession of professional science knowledge is useful to their future career and that technology may improve our lives and society, making the world a more convenient and efficient place. In conclusion, combining PjBL with STEM can increase effectiveness, generate meaningful learning and influence student attitudes in future career pursuit. Students are positive towards combining PjBL with STEM.     

Is perceived value more than value for money in professional business services?

It is well documented in the literature that customer perceived value plays an important role in understanding behavioral outcomes of business customers. However, most business-to-business research has focused on the functional dimension of perceived value, while consumer research has already advanced to a multidimensional value conceptualization. This study expands the concept of perceived value in the professional business services context to functional, emotional, and social perceived value. Based on signaling theory, we conceptualize and empirically support links between the three dimensions of perceived value and its antecedents (perceived corporate reputation, perceived corporate credibility, and perceived relationship quality) and outcomes (satisfaction and loyalty). The results of a survey involving 228 business clients reveal differences in links between value antecedents and the three perceived value dimensions: while perceived corporate credibility and relationship quality impact all dimensions, perceived corporate reputation impacts only perceived emotional value. Results of our study help in understanding how satisfaction and loyalty are viewed as perceived value outcomes; apart from functional value, emotional and social values play a significant role in the satisfaction and loyalty of professional business services clients.     

Steward Organization in a Professional Union: The Case of The Royal College of Nursing

This article examines notions of renewal in a professional union by exploring the developing role of the steward in the Royal College of Nursing. Drawing on survey and other data, it assesses different dimensions of the union renewal process linked to workplace activities, issues and relations. The findings suggest that the process of renewal has been based primarily upon member rather than management‐facing activities, although there is strong evidence to suggest variation in the activities carried out by the RCN's ordinary and senior stewards.     

How buyers' expected benefits, perceived risks, and e-business readiness influence their e-marketplace usage

The main objective of this study was to investigate how buyers' usage of electronic marketplaces was influenced by their perceived risks and expected benefits associated with such markets. A large scale survey involving 359 professional buyers was performed. Results indicated that buyers' perceived risks and expected benefits had an influence on their usage extent of electronic marketplaces. In addition, buyers' e-business readiness moderated the relationship between expected benefits and usage of electronic marketplaces. Managerial and theoretical implications of these results are discussed.     

The contribution of external service inputs to the product development efforts of small manufacturing firms

This paper examines the contribution of external inputs to the innovation performance of small manufacturing firms (SMFs) in New York State. Survey data from a 4-sector sample of SMFs is presented. Particular attention is given to recent patterns of external spending on technological, management, and information services. The results suggest that innovation performance is enhanced by external sources of scientific, technical, and professional support. SMFs with well developed internal technical skills are found to exhibit above average spending on external help. Elaborate patterns of external knowledge acquisition are found to be particularly prevalent among innovative firms that derive a substantial proportion of their current sales from new or significantly improved products. The empirical results are compared with the findings reported by other North American and European studies. The paper concludes with a discussion of the implication of the survey results for regional development agencies and R&D managers.     

Professional Negotiations in Education

I have identified three pure types of employed professional relationships: (1) the general employed professional model, (2) the ideal academic professional model, and (3) the professional union model. Experience with these models, in particular a review of the California approach to professional negotiations in public education, leads to a forecast that organizations of professional employees—both those which call themselves unions and those which do not—will increasingly take their ideology and their rhetoric from the general employed professional model, their goals and status aspirations from the academic model, and their tactics from the union model. In brief, they will do their best to look and sound like professional societies, but, if necessary, will act more like unions.     

The structure of students’ knowledge and self-concepts. Part B. The structure of students’ self-concepts in industrial high school

The purpose of this study is to analyze the structure of industrial high school students’ self-concepts. The survey was conducted on 1,040 industrial high school students in Japan. A factor analysis was carried out, and five factors were identified: F1, attitude toward self-discipline; F2, attitude toward career development; F3, attitude toward professional skill development; F4, attitude toward social values; F5, attitude toward self-monitoring. It is suggested that the structure of students’ self-concepts in industrial high school includes these five components. The results of an ANOVA test showed that, there were significant differences among students of the three different grades for F1, F2, and F3. The mean scores for F1 and F2 became higher for older students, while the mean scores for F3 went down for older students. The results also showed a problem in that as the school year increases, the consciousness of professional development is reduced.     

Union Organizing as a Mobilizing Strategy: The Impact of Social Identity and Transformational Leadership on the Collectivism of Union Members

This article investigates the effect of union organizing as a mobilizing strategy on the collectivism of union members. We examine the impact of a worker's social identification with fellow members and the transformational leadership qualities of the local union representative. We employ regression analysis with tests of mediation to analyse the survey responses of c. 1,000 rank and file members of a major professional union, collected in July 2004 during a mobilization campaign. Social identification and transformational leadership were associated with members' union loyalty and willingness to work for the union. Social identification acted as a mediating variable in both cases.     

Training Requirements for Professional Certification of Manufacturers’ Representatives

Manufacturers’ representatives provide the marketing and sales function for many small firms. Although reps offer critical professional marketing services, little has been written about these entrepreneurs. Currently, the profession is experiencing major challenges and threats in the marketplace. This industry-sponsored study deals with a survey of manufacturers’ representatives on their perceived training needs in both marketing and small business. The results of the study provide input for planning and designing the curriculum for fulfilling the requirements of a new three-year, three-level certification program that includes three qualifying exams within the different levels. This research assists a major channel member in improving operations while enhancing their marketing skills.     

Technological communities and the diffusion of knowledge: a replication and validation

In a previous paper, we have argued that technological communities provide a useful level of analysis to examine information and knowledge flows among researchers. Based on an international survey of more than 700 scientists and engineers engaged in the development of neural network technology, the information and knowledge exchange patterns of two important subsets of that particular technological community, i.e. academic researchers and industrial researchers, were explored. The analyses demonstrated that industrial researchers, even if they are more commercially oriented than their colleagues in academia, recognise the professional community as a relevant locus of information and knowledge. An obvious methodological need exists, though, to generalize beyond the neural networks community. This is the aim of the present paper. Based on questionnaire surveys of researchers belonging to two other technological communities, the empirical results from the neural network community study are replicated and, to a large extent, validated.     

Marketing of competence-based solutions to buyers in exploratory relationships: Perspective of OEM suppliers

In face of mounting challenges from delocalized production, commoditized products, and escalated demand from professional buyers, providing solutions rather than selling products has been put forward in the normative literature as a promising business model for creating high-value differentiated offerings. Nonetheless, empirical survey research into the processes whereby traditional suppliers of “basic products, spare parts and services” migrate towards marketing of “integrated solutions” is still sparse. Grounded in a competence-based marketing view, the current research addressed the research problem of how OEM suppliers upgrade their value offerings via competence-based solutions. The research model was tested by a sample of 403 contract/OEM manufacturers located in China. This resultant findings revealed the processes undertaken by OEM suppliers during the development of competence-based solutions, found out the internal coordination and innovation capabilities required to support competence-based solutions, and uncovered the external communication/disclosure of competence needed to strengthen the link between competence-based solutions and upgraded relationship value.     

The strategic and cultural legitimacy of HR professionalization in Hong Kong

In Hong Kong, human resources (HR) practice has reached a point of professionalization not yet apparent in other parts of China creating opportunities for best practice diffusion across rapidly developing cities, provinces, and regions. The aim of this paper is to ascertain the strategic and cultural legitimacy of human resource management (HRM) in Hong Kong from the perspective of the occupation’s status as an emerging profession. Combining established theory on professions with documented insights from normative associational ideals, this paper derives four major sources of HR professionalization, which it entitles strategy, communication, administration, and discipline. Assuming that tasks performed by the most senior, qualified and experienced practitioners hold greatest empirical sway over the prospect of occupational association, this study finds that a combination of strategic and communication practices emerge as the two most likely routes to HR professionalization. Based on survey responses from a representative sample of 172 certified practitioners, the findings support the notion of HR as a strategic asset, raising important implications for the professional status of the occupation within an Asian management context.     

高职商务英语专业“课证融通”课程体系的构建

基于高职院校"双证书"的获取和职业岗位能力的要求,以"课证融通"为思路,从模块化的专业课堂体系、资格证书考试内容融入专业课程教学、多元化的过程性考核方式,改革商务英语专业的课程体系,实现高职教育的人才培养目标。     

金海洋公司煤矿整合技改的实践与探索

煤矿兼并重组整合是建设安全高效矿井、优化产业布局、提高产业集中度、从根本上解决我国煤炭生产安全管理基础薄弱、资源回收率低,实现煤炭工业可持续发展的重大举措。介绍了中煤能源集团山西金海洋能源有限公司对16座矿井整合技改采取的补充勘探、采空区探测、产能规划、采掘布局优化、装备系统配套优化、输煤网络优化、露天开采、安全生产技术专业化管理等一系列措施,并总结了取得的成果及其经验。