A framework for disability in the new ways of working

Organizations have been increasingly introducing new ways of working (NWW). Yet, it is still unclear how these new work practices (e.g. unassigned-desk policies; self-managing teams; telework) may affect the inclusion of people with disabilities (PWD). The framework developed in this paper theorizes the mechanisms through which NWW can enable or disable PWD's work outcomes (i.e. work-impairment coordination, perceptions of justice, isolation and privacy concerns). Additionally, we use the ideal worker concept to reason that, when combined, NWW practices create expectations for employees that can be incompatible with how PWD are often stereotypically perceived in the workplace. This article helps understand how NWW offer both opportunities and challenges for the socio-economic advancement of PWD and provides HR managers with specific recommendations to balance the enabling and disabling effects of the NWW.     

Distributed seeing: Algorithms and the reconfiguration of the workplace,a case of 'automated' trading

Contemporary organizations increasingly rely on digital technologies structuring how work gets done. Algorithms in particular are fundamental for such technologies. Management literature on digital transformation has studied how algorithms either automate or augment work. In doing so, this literature treats algorithms as largely independent from existing work practices. This paper, on the contrary, theorizes and empirically illustrates how algorithms transform the workplace in a spatiotemporal sense by introducing a new epistemic vantage point through which work is understood. We do so by drawing on previous work on reconfiguration and ‘Ways of Seeing’, and through a qualitative case study on sports trading. Our analysis shows that traders and algorithms each perceive and see the market in specific, though incomplete ways. Since this market is partly virtual and constituted via a range of heterogeneous actors, ‘seeing’ the market entails knowing its distributed nature and pulling spatiotemporal distant elements together. Our paper contributes to the literature on the effects of algorithms on work by putting forward the conceptual lens of ‘distributed seeing’. This highlights that digital transformation is more than an instrumental optimization process by automating or augmenting tasks with technology but that it actively reconfigures the work to be done. We show that digital transformation 1) is reciprocal and thus irreversible; 2) patchworked and thus requires mending work; 3) introduces new organizational vulnerabilities.     

Struggling with Meaningfulness when Context Shifts: Volunteer Work in a German Refugee Shelter

This article draws on an ethnographic study of volunteer work in a German refugee shelter to explore how individual experiences of meaningfulness are intertwined with shifting discursive and organisational contexts. At the beginning of the so‐called refugee crisis, societal discourses portrayed this volunteer work as extraordinarily meaningful – a state we capture through the metaphor of ‘overflow’. This ‘overflow’ mobilised volunteers and was an important point of reference for framing their work experiences as meaningful. Later, shifting discursive and organisational contexts challenged their framings. Instead of letting go, however, the ‘overflow’ triggered volunteers to reframe their experience in dysfunctional ways in order to sustain their sense of meaningfulness. This paper reveals how shifting societal discourses feed into individual experiences of meaningfulness, shows how individuals may respond to such shifts in problematic ways and theorises the nature of such shifts in drawing on Swidler’s notion of settling contexts.     

Entrepreneurship and Firm Boundaries: The Theory of A Firm

abstract In this paper, we consider how a better understanding of entrepreneurial activities can help explain how firm and industry boundaries change over time and how a more comprehensive understanding of boundary setting can explain where entrepreneurial activities are directed. We start from the premise that while entrepreneurs believe themselves to have superior ideas in one or multiple parts of the value chain, they are characteristically short of cash, and of the ability to convince others to provide it. This premise motivates a simple model in which the entrepreneur has a value‐adding set of ideas for ‘upstream’ and ‘downstream’ parts of a value chain, as well as for the ways to make these two parts of the value chain work better when joined under unitary control. Assuming that the entrepreneur's objective is to maximize her wealth, we observe that even in the presence of transactional risks or other factors that might make integration preferable to specialization, initial scope depends also on relatively unexplored factors such as (a) how severe the entrepreneur's cash constraint is, and (b) how much value the entrepreneur's ideas add at each part of the value chain. Entrepreneurs will focus on the areas that provide the maximum profit yield per available cash – a criterion which implies that scope choices depend on cash availability and the depth of the demand for the new idea along the value chain. We also note that entrepreneurs make money not only from the operating profits of their firms, but also from the appreciation of the assets the firm has accumulated. This consideration can change the optimal choice of the firms’ boundaries, as entrepreneurs must be sensitive to choosing the segment that will enable them to benefit not only in terms of profit, but also in terms of asset appreciation. We propose that, in the entrepreneurial context especially, it is helpful to focus on the multiple considerations affecting the choice of boundaries for ‘a’ firm – the context faced by an individual entrepreneur – rather than on generic considerations affecting ‘the’ (representative) firm. Scope choices reflect the entrepreneur's own theory of ‘how to make money’.     

From sites to vibes: Technology and the spatial production of coworking spaces

Mobile and network technologies enable new ways of working (NWW) that disrupt spatial relations and move work to spaces outside formal organizational boundaries. This article addresses this shift by examining the spatial consequences of everyday practices of technology in the context of coworking spaces (CWS) as a pronounced example of where NWW take place. Conceptually, this article links research on technology as a sociomaterial practice with literature on organizational space. Empirically, it draws from a qualitative study of 25 CWS and offers a theorization of the co-constitutive processes with relevant insights for both technology and organization studies. First, this article adds to research on the relational and dialectic nature of technology by documenting its implications in the constitution of CWS as site, contestation, and atmosphere. Second, it contributes to existing knowledge on space by shifting the focus from physical sites to spatial atmospheres and vibes that are produced through technology use and the copresence of others. It problematizes engagement with NWW by highlighting how the flexibility to work anytime, anywhere is tied to new responsibilities, including spacing work and spatial self-management, as workers are required to coproduce and aptly navigate the sites and vibes of NWW to achieve personal productivity and affective sociality.     

Work‐life balance and the software worker

This article examines the impact of employer flexibility to work‐life issues and negative spillover from work to non‐work life on the attitudes of software developers. Software workers present an interesting case for work‐life balance issues – Ackroyd et al (2000) designate them the key occupation to examine in future studies of ‘knowledge workers’, and Barrett (2001) states that they are the ‘vanguard’ of new working practices, with the separation of work and life being substantially more ‘blurred’ than for more traditional occupations. Despite this general perception of the work‐life boundary, our results show that intrusion of work into private life for this group of workers still has a substantial impact on work‐related attitudes. Work‐life boundary variables affect trust in the organisation which plays a mediational role in these variables' relationship to job satisfaction and organisational commitment. Our results suggest that even within this industry, where employees are relatively individualistic in orientation, highly marketable and unlikely to show attachment to a single organisation, mutual gains for employee and employer can be attained by an accommodating approach to non‐work commitments which may lead to greater organisational attachment.     

IFRS: On the Docility of Sophisticated Users in Preserving the Ideal of Comparability

This paper questions the ideal of comparability, which is often mobilized by standard setters when justifying new – or ‘improvement’ to existing – accounting standards. The target of our analysis is constituted by the thoughts of sophisticated users of financial statements when reflecting about International Financial Reporting Standards (IFRS) implementation in Europe. Drawing on the work of Mary Douglas on purity and Michel Foucault on docility, it is argued and shown that sophisticated users tend to interpret aberrations – that is to say indications of incomparability which confront users in the flow of their professional lives – in ways that allow the ideal of comparability to be preserved. Important consequences ensuing from the docility of users in purifying aberrations are discussed.     

Editorial: Purchasing and innovation: Past,present and future of the field of research

This paper introduces the special topic forum (STF) on purchasing and innovation. Presenting the findings from a systematic literature review, we take stock of the current state of the field, delineating themes, theories and methods, and identifying key trends over time. Our study shows a take-off in research on purchasing and innovation during the last decade. This has predominantly focused on private sector manufacturing firms although a recent expansion into public sector research is evident. Large-scale surveys and case studies are still the dominant research methods where the unit of analysis is typically the ‘firm’ or ‘project’. The findings also show how in the past the field was driven by questions on how purchasing can facilitate different types of innovation projects, seeking to derive practical implications, and rarely making explicit statements regarding theories applied; this still characterises much of the research but we find an increasing focus on theory development. We also see a shift in the type of technological innovation being investigated: past studies tended to focus on the role of purchasing in new product development (NPD) projects, which reflected a relatively low degree of technological uncertainty, but we see a trend towards innovation projects facing technological uncertainty. Research shows how this requires new ways of sourcing innovations and therefore new ways for purchasing to facilitate innovation sourcing. On the basis of the review, we offer our guidance for future research avenues to 1) carry out more research on procurement of innovation in the public sector; 2) consider new theories and research methods, and 3) go beyond firm-level or dyadic analysis to research networks and ecosystems. We conclude by introducing the papers in the STF.     

Covid-19 attacks the body of purchasing and supply management: A medical check of the immune system

Much like the immune system of the body, the ‘immune system’ of purchasing and supply management (PSM) is also affected by the Covid-19 virus. Medicine must hinder the spread of the virus and outbreak of disease, just as PSM must prevent risk events and handle supply disruptions. The existing debate on supply resilience and robustness can be demonstrated using this medical analogy. The purpose of this article was to perform a medical check of the ‘PSM immune system’ to identify lessons and research gaps when confronted with a low-frequency-high-impact event such as the pandemic. As a provocative note, this article identifies research gaps in elements of the immune system of PSM (e.g., helper cells – consultancy support or memory cells – feedback loops). The results call for a more holistic debate on the immune system of PSM. Two approaches for research on ‘conventional’ or ‘alternative’ risk management schools of thought are presented as a basis for future discourse on how to improve the PSM immune system.     

From psoriasis to a number and back

This paper will argue that accounting can be understood as a special kind of Latourian Actor – a ‘space/time/value machine’ [Frandsen, A. -C. (2004). Rum, tid och pengar – En studie om redovisning i praktiken. Doctoral Thesis, Göteborg: BAS]. It starts conceptually by seeing accounting and its references as a ‘chain of translations’ [Latour, B. (1998). Artefaktens återkomst. Stockholm: Knowledge and Society; Latour, B. (1999). Pandora’s hope. Essays on the reality of science studies. Cambridge: Harvard University Press]. Empirically it follows a puzzling set of such references, from a psoriasis clinic where accounting is unfamiliar – so part of what [Tuan, Y. -F. (2001). Space and place, 8th ed. London: University of Minnesota Press] would call a ‘space’ – to a central finance function where it is taken for granted embodied knowledge, and so part of ‘place’, and then back, to observe how these references become integrated into medical everyday work and its embodied ways of knowing, establishing the clinic as an accounting ‘place’ for those who work there.. It then argues that as these references become more taken for granted, accounting acts as a special Actor because of the way it circulates inside and outside both human and non-human ‘actants’, as a machine which always names and counts, so constituting space, time and valuing through its flexible ‘named numbers’.. It tracks how accounting moves to becoming familiar and expands its reach through four categories: ‘the character of the associations’, ‘the integration of associations and the delimitation of movement’, ‘order and its relation to change; and ‘the production of other spaces’. This illuminates how accounting draws actants into its chains or circuits of value, thus extending its ability to construct both facts and acts. Here the paper supplements the actor-network approach with ideas drawn from the work of Hoskin and colleagues [e.g. Ezzamel, M., & Hoskin, K. (2002). Retheorizing the relationship between accounting, writing and money with evidence from Mesopotamia and ancient Egypt. Critical Perspectives on Accounting, 13, 333–367; Hoskin, K. (1981). The history of education and the history of writing, Unpublished paper. Department of Education, University of Warwick; Hoskin, K., & Macve, R., (1986). Accounting and the examination: A genealogy of disciplinary power. Accounting, Organisation and Society, 11, 105–136] which see accounting as a visible sign system naming and counting from before the invention of writing, and so having a special priority in settings concerned with coordinating action in space and across time. In modern managerial worklife settings, its named numbers circulate as paper and electronic texts which are strategically central to both financial and non-financial coordination of resources and actants. This helps clarify why accounting should be such a special Actor, as well as how it functions as machine.     

Paternalism,Nudging and Liberty

The recent popularity of ‘nudge’ – involving governments structuring choices to lead individuals to choose outcomes which policymakers wish to encourage – has given rise to a belief that ‘libertarian paternalism’ offers a modern substitute for classical liberalism. But most governments are more paternalistic and less libertarian than nudge theorists. If ‘nudge’ was taken seriously, many existing laws would be repealed and few new laws would be made.     

RIGHTS AND DEVELOPMENT

Political campaigning may be a more effective means for NGOs to tackle poverty than practical work such as providing clean water and building new schools and clinics. The extension of ‘rights’ to the poor – including rights to education, health and sanitation – is central to this approach.     

Predicting and explaining absenteeism risk in hospital patients before and during COVID-19

In order to address one of the most challenging problems in hospital management – patients’ absenteeism without prior notice – this study analyses the risk factors associated with this event. To this end, through real data from a hospital located in the North of Portugal, a prediction model previously validated in the literature is used to infer absenteeism risk factors, and an explainable model is proposed, based on a modified CART algorithm. The latter intends to generate a human-interpretable explanation for patient absenteeism, and its implementation is described in detail. Furthermore, given the significant impact, the COVID-19 pandemic had on hospital management, a comparison between patients’ profiles upon absenteeism before and during the COVID-19 pandemic situation is performed. Results obtained differ between hospital specialities and time periods meaning that patient profiles on absenteeism change during pandemic periods and within specialities.     

Cultural Complementarity: Reshaping professional and organizational logics in developing frontline medical leadership

With the rise of clinical management, new skills of medical doctors stand out, including leadership skills. Medical doctors organize medical work and improve patient care. The training of frontline leadership skills, however, is weakly developed in residency programmes. Medical professional cultures tend to resist organizational techniques and values. This paper analyses cultural interventions in health-care organizations, aimed at overcoming ‘clashes’ between professional and organizational logics in frontline domains. These interventions do not work against, but ‘use’ professional traditions, styles and customs as cultural resources. We use one particular project to illustrate this, a project in which internal medicine residents are invited to join quality improvement sessions, during which they identify critical (organizational) experiences with care provision and realize change. We show how residents feel enabled to establish results and cooperate with other professionals. We also show how this project links organizational responsibilities and medical professionalism – how complementarity (instead of conflict) is established. This is done in practical ways, which commit instead of alienate medical professionals.     

Modes of Interaction and Performance of Human Service Networks

Governments everywhere are engaged in self-conscious projects of administrative and managerial improvement. Scholars of public management thus confront a fascinating array of talk, conjectures, and facts on administrative and managerial change that can be assembled from myriad sources. There are as well stylized facts, stories, conjectures, and ideological glosses – these might be termed ‘theory substitutes’ – that may or may not be consistent with actual developments worldwide and which are provocative in their implications. Our goal as scholars of governance and management must be to penetrate appearances to ascertain whatever lessons and meanings might lie beneath. A variety of theoretical frameworks ranging from conceptual classifications to synoptic speculations to causal accounts of state building are available for this intellectual work.     

Workplace Dignity: Communicating Inherent,Earned, and Remediated Dignity

Extant research on dignity at work has revealed conditions that contribute to indignity, employees’ responses to dignity threats, and ways in which employees’ inherent dignity is undermined. But while dignity – and specifically indignity – is theorized as a phenomenon subjectively experienced and judged by individuals, little research has privileged workers’ own perspectives. In this study, working adults reveal how they personally experience and understand meanings of dignity at work. I describe three core components of workplace dignity and the communicative exchanges through which dignity desires commonly are affirmed or denied: inherent dignity as recognized by respectful interaction, earned dignity as recognized by messages of competence and contribution, and remediated dignity as recognized by social interactions and organizational practices that conceal the instrumental and unequal nature of work. Based on theoretical insights drawn from examining the relationships between these components, I argue that workplace dignity is a phenomenon theoretically distinct from human dignity.     

The fiscal and monetary response to COVID‐19: What the Great Depression has – and hasn't – taught us

Although some regard the New Deal of the 1930s as exemplifying an aggressive fiscal and monetary response to a severe economic crisis, the US fiscal and monetary policy responses to the COVID‐19 crisis have actually been far more substantial – and, so far, much more effective in reviving aggregate spending. Although many fear that these responses, and the large‐scale increase in bank reserves especially, must eventually cause unwanted inflation, the concurrent sharp decline in money's velocity has thus far more than offset any inflationary effects of money growth, while forward bond prices reflect a general belief that inflation will remain below 2 per cent for at least another decade. Notwithstanding the growth of the Fed's balance sheet, Fed authorities can always check inflation by sufficiently raising the interest return on bank reserves. Nonetheless, recent developments have heightened the risk of ‘fiscal dominance’ of monetary policy at some point in the future.     

The long-term unemployed,informal economic activity and the ‘underclass’ in Belfast: rejecting or reinstating the work ethic

The notion of an ‘underclass’ existing outside the realm of mainstream society continues to hold sway among journalists and policy-makers. While there are many new contenders for inclusion among the underclass, one of the most enduring group of participants is the long-term unemployed. Work-shy individuals, seemingly content to live on welfare benefits, are regarded as placing themselves outside the boundaries of mainstream economic and social life and passing a host of negative characteristics on to their children. The possibility that some of this group might defraud the welfare benefit system through working while claiming benefits adds further weight to negative images about the characteristics of ‘underclass’ members. The aim of this paper is to challenge some of these common assumptions by examining the ways in which unemployed people in an economically depressed locality in West Belfast relied on informal economic activity to help meet their material needs. Such activity has implications for the underclass debate because, rather than demonstrating commitment to some alternative set of values, informal economic activity drew participants into the wider economy and demonstrated adherence to mainstream values. Moreover, often the debate on social security abuse focuses on the supply side of the issue and is remarkably silent about the demand side of the equation. ‘Doing-the-double’ (working while claiming benefits) was not simply an individual response to unemployment and inadequate welfare benefits but was linked to changes in the labour needs of employers in the wider economy.     

GROUP IDEOLOGIES AND ORGANIZATIONAL CHANGE

Recent developments in organization theory have seen an increase in the amount of attention being paid to competing interests and definitions of situations existing within organizations. Greater emphasis is being put on ‘micropolitics’ and on various non-rational aspects of behaviour. In line with these developments, the concept of ‘group ideology’ is used to analyze the ways in which various interests were articulated and mobilized around in a case of major organizational change in an engineering company. The relevance of social class factors to the process of organizational change is given particular attention.