Contextual factors affecting the integration of enterprise systems in post-merger oil and gas companies

This study examines the contextual factors of the external business environment, organization, information systems, and enterprise system software as they affect integration of enterprise resource planning (ERP) systems after a merger or acquisition in the oil and gas industry. A multiple case study method using primary and secondary data revealed: ERPs are operational necessities rather than strategic differentiators; best practice adoption is a viable alternative that supports successful integration of cultures and knowledge from two experienced organizations; schedules are extended when best practices from both companies are consolidated into a single instance; consolidation facilitates Sarbanes-Oxley compliance and lowers the cost of ownership; imposing acquirer systems on targets facilitates timely decision-making and shorter schedules.     

Enhancing adaptive transfer of cross-cultural training: Lessons learned from the broader training literature

Drawing insights from the broader training literature, we argue that evaluation of cross-cultural training effectiveness should adopt comprehensive criteria, including cognitive, skill-based, and affective learning outcomes as well as adaptive transfer. We propose that the integration of an error management supplement in cross-cultural training can enhance trainee acquisition of self-regulation skills and self-efficacy that facilitate adaptive application of learning to novel cultural situations. In addition to the traditional error management training designs (i.e., positive error framing), the current paper describes additional design elements to promote acquisition of cognitive strategies, prevent premature automaticity, alleviate concerns about error occurrence during learning, and enhance readiness to transfer. In addition, we offer propositions regarding the effects of the supplement on learning and transfer outcomes, along with implications for future research and practice on cross-cultural training.     

企业培训中存在的问题和对策探讨

培训是企业人力资源建设的重要环节,也关系到企业的生存和发展。然而,目前我国企业培训中存在诸多问题。文章根据笔者多年的实际经验,提出了我国企业在培训中存在的问题,并提出相应对策。     

电力多经企业职工教育培训的初步探讨

职工教育培训是企业开发人力资源的基础,企业要创造良好的经济效益和社会效益,需要各级各类人才的培养和全体职工素质的提高,尤其是电力多经企业,面临严峻的市场竞争和挑战,更需要建立健全教育培训体系,通过加强职工教育培训工作,打造出一流的员工队伍,提高企业的真正实力,以适应企业发展壮大的需求。     

浅论我国企业新闻发言人培训机制

文章介绍了企业新闻发言人的基本情况及其作用,着重对企业新闻发言人培训中的内容、形式和重点等进行了探讨。     

A multiple group analysis of the training transfer model: exploring the differences between high and low performers in a Korean insurance company

This study suggests an integrative transfer of training model and examines the influence of pre-training performance on the relationship between work environment variables and transfer-related variables. Structural equation modeling was conducted with data collected from 365 Korean employees of a large general insurance firm. They were all participants in a leadership development program. The results of multi-group analyses revealed that the influence of work environment variables on transfer-related variables was moderated by employees' pre-training performance. The findings of the study imply that a more elaborate training transfer model that considers performance not just as an outcome variable, but also as an antecedent variable is required. Also, it is proposed that different strategies should be applied to promote transfer of training based on the employee's level of pre-training performance.     

ERP systems success: an empirical analysis of how two organizational stakeholder groups prioritize and evaluate relevant measures

Organizations worldwide are adopting enterprise resource planning (ERP) systems. A number of studies discuss the implementation and success of such systems, but our study of the literature indicates that discussions about ERP systems success from the perspectives of key organizational stakeholders are not easy to come across. This study is designed to fill this gap in research. Using surveys in Finland and Estonia, we obtained empirical data from 66 respondents in 44 diverse, private, industrial organizations. Our objective was to determine whether differences exist between two organizational stakeholder groups, i.e. business managers and IT professionals, concerning how each group believe ERP success measures and dimensions are prioritized and evaluated in their respective organizations. Prior literature suggests that differences exist between the two groups with regard to how each perceives organizational information technology (IT) issues. Our study indicates that no significant statistical differences exist between the two groups with the exception of one dimension of ERP success, i.e. vendor/consultant quality. The implications of our findings for both practice and research are discussed.     

中关村创新力提升中存在的问题及解决途径——基于企业集群创新网络视角的分析

运用创新网络理论和企业集群理论,分析了中关村高新技术企业集群创新力的现状和问题。提出了完善中关村高新技术企业集群创新网络的对策建议:发挥政府主导作用,在高新技术企业、高校和科研院所、中介组织、金融机构等各个行为主体之间建设显性或隐性的联接,从而带动创新网络的形成和创新成果的诞生。     

The impact of using kiosk on enterprise systems in service industry

The hospitality industry services many types of travellers. Each of them needs to be analysed differently in order to accurately determine their respective service quality attributes and customer delight. The effective and efficient enterprise information systems (EISs) play a significant role in traveller’s experience and in the competitive advantages that hotels can gain. For this study, self-service kiosks and guest service agents as part of hotel’s EISs are used to investigate the impact each has on the experience of business and leisure travellers. This study provides empirical results that further investigate how to improve the service quality for both types of travellers during the registration process. This process is the first physical interaction between the travellers and the hotel. Any problem in registering would generate a long-lasting negative first impression on the travellers, thus diminishing the customer delight. In the light of our findings, this study will contribute to the effective and efficient design of self-service kiosk systems, hotel’s EISs, and improved front office management to better accommodate the specific needs of both types of travellers.     

Pre-defined and optional staging for the deployment of enterprise systems: a case study and a framework

The effective deployment of enterprise systems has been a major challenge for many organisations. Customising the new system, changing business processes, and integrating multiple information sources are all difficult tasks. As such, they are typically done in carefully planned stages in a process known as phased implementation. Using ideas from Option Theory, this article critiques aspects of phased implementation. One customer relationship management (CRM) project and its phased implementation are described in detail and ten other enterprise system deployments are summarised as a basis for the observation that almost all deployment stages are pre-defined operational steps rather than decision points. However, Option Theory suggests that optional stages, to be used only when risk materialises, should be integral parts of project plans. Although such optional stages are often more valuable than pre-defined stages, the evidence presented in this article shows that they are only rarely utilised. Therefore, a simple framework is presented; it first identifies risks related to the deployment of enterprise systems, then identifies optional stages that can mitigate these risks, and finally compares the costs and benefits of both pre-defined and optional stages.     

Data configurations in railway signalling engineering - an application of enterprise systems techniques

Railway signalling system is a safety-critical system to ensure railway safety and its development cost is huge. It is of great economic value to apply the generic signalling systems in different environments through configuration of different application data. In this paper, a new method to configure the application data completely and accurately is illustrated; in particular, a technique called automatic generation technology is introduced to automatically configure the functional logic of safety-critical systems, i.e. computer-based interlocking (CBI) system and automatic train protection (ATP) system. All of the application data are collected from the workflow among various departments through the enterprise system (ES). Some application data are represented by models employing automatic generation technology, and the functional logic is then obtained through analysis using these models. A configuration platform based on the ES is developed in which both the efficiency and accuracy of the application data configuration are significantly improved. In addition, it is capable of reducing human errors to a maximal extent.     

Facilitating offshoring with enterprise technologies: Reducing operational friction in the governance and production of services

The development of cheap and robust communications technologies has lowered the cost of conducting business transactions across international boarders and opened up low wage rate global labor markets to firms facing demand for cheap and efficient service delivery. A review of transaction cost theory and operations management models of service process disaggregation reveals parallels between the how firm boundaries are determined and how certain service process elements can be disaggregated from face-to-face customer contact. This theoretical background is used to identify challenges to the effective offshoring of service processes. The competitive capability literature offers suggestions as to how firms might acquire the internal capabilities required to manage offshore service processes. Propositions are developed on how the standardized transactional infrastructure of enterprise technologies (and the organizational competencies developed by successful enterprise system adopters) may help mitigate the challenges of offshore governance.     

并行审计技术在企业中的应用探讨

文章通过分析企业计算机信息系统的发展对企业内部审计工作的影响,认为目前企业审计工作存在的主要问题是现有审计技术不能实现适时取证。在此基础上,文中阐述了并行审计的具体方法及在审计取证的不同情况下的应用。     

警察职业院校警学结合、校警合作人才培养模式的研究

本文结合国家关于职业教育的有关文件精神与警察类职业院校的办学实际情况,进行了警官院校的人才培养模式研究,提出了警企结合、校警合作模式运行的依据及实践操作方法,以期对警察类职业院校的人才培养工作有所帮助。     

供电企业员工培训过程管理方式的创新

文章在分析员工培训的职能和过程的基础上,从员工培训的要求出发探讨了培训过程中如何使员工培训更加符合供电企业的利益要求,以期达到为供电企业输送各类人才、促进供电企业发展的目的。     

我国企业有效开展员工培训的创新思考

文章通过分析我国企业员工培训的现状,阐明了其存在的问题,并从不同角度提出我国企业有效开展员工培训的创新策略。     

企业人力资本开发的体制和政策环境研究

文章讨论了如何创造人力资本开发的体制和政策环境,以培育和提高企业的核心能力,并且就人力资本开发的体制和政策环境的问题,向政府和企业,尤其是西部的政府和企业提出了一些建议。     

国内汽车4S店系统培训需求研究

随着人们收入水平的提高、消费结构的变化以及汽车工业的高速发展,国内汽车4S店的发展速度越来越快,文章对国内汽车4S店系统培训的发展现状及存在的问题进行了剖析,并对4S店的发展方向作了进一步探讨。