Social business collaboration at the bottom of the pyramid: The case of orchestration

Social business orchestrators (SBOs) help social businesses of various sizes to tackle major societal issues by filling gaps in knowledge and resources. However, research has overlooked these types of collaboration. Situated within a bottom of the pyramid context in Bangladesh, the current study sheds light on the process of value creation for SBO–social businesses partnerships by comparing different collaboration partners. Multiple case study research through the lens of the relational view were used to ask how SBOs facilitate value creation in social businesses by flexibly adapting resource inputs and governance mechanisms to the specific endowment and size of partners; this approach was informed by interviews and field note analyses. The combined deductive–inductive analysis enhances knowledge of idiosyncrasies of SBO–social business collaborations. Our study draws attention to the role of large orchestrators, whose model could be scaled and transferred to other world regions, including industrialised countries.     

The microfoundations of firms’ explorative innovation capabilities within the triple helix framework

In this paper we show how the triple helix model provides an organising regime within which participant firms can extend their capabilities for explorative innovation through funded collaborations with academia. In so doing, we adopt Felin et al.’s multi-level framework to examine the microfoundations of participant firms’ capabilities for explorative innovation in university partnerships. In our qualitative case study of a set of research projects that comprise a national research programme, we decomposed the microfoundations of the processes, interactions and the structures that facilitated the extension of member firms’ explorative innovation capabilities nurtured within each university-industry partnership. We explain the attitudinal and behavioural modifications of the firms’ individuals involved in the research project collaborations with university partners that aggregated into firm-level capabilities. Ultimately, we show that using a microfoundational lens allows for a deeper understanding of how triple helix programmes can influence the capabilities of firms for explorative innovation.     

Evaluating business value of IT towards optimisation of the application portfolio

Information technology has become heavily embedded in business operations. As business needs change over time, IT applications are expected to continue providing required support. Whether the existing IT applications are still fit for the business purpose they were intended or new IT applications should be introduced is a strategic decision for business, IT and business-aligned IT. In this article, we present a method that aims to analyse business functions and IT roles and to evaluate business-aligned IT from both social and technical perspectives. The method introduces a set of techniques that systematically supports the evaluation of the existing IT applications in relation to their technical capabilities for maximising business value. Furthermore, we discuss the evaluation process and results that are illustrated and validated through a real-life case study of a UK borough council and followed by discussion on implications for researchers and practitioners.     

Supply Chain Management as Private Sector Regulation: What does it Mean for Business Strategy and Public Policy?

The growing practice of environmental supply chain management by firms constitutes private sector regulation that is analogous in many ways to public sector regulation. Similarly to their public counterparts, private sector regulators set standards, apply standards, monitor for compliance, apply sanctions and require corrective action. Private sector regulation differs, however, in the source of authority, external oversight, analytical requirements, public participation and available sanctions. This article argues that supply chain management by firms goes beyond business objectives by creating positive environmental externalities for society, and that more systematic study of the similarities and contrasts between the two forms of regulation may provide valuable lessons for both. Further, it may be possible to increase the effectiveness of private sector regulation to achieve both public societal and private business goals. From a business perspective, supply chain management enables firms to strategically redefine their relationships with government, reduce uncertainty and promote goal‐oriented collaboration. Copyright © 2014 John Wiley & Sons, Ltd and ERP Environment     

Being ‘Green and Competitive’: The Impact of Environmental Actions and Collaborations on Firm Performance

In this paper, we seek to enhance the understanding of the link between environmental management and firm performance, so contributing to the debate of being “green and competitive”. Relying on the resource‐based view, we study the effect of different environmental management capabilities on a firm's market and image performance. In particular, we analyze the capabilities to implement product and process‐related environmental actions with different types of environmental focus (materials, energy, pollution) and the capabilities to develop environmental collaborations with different types of actors (both business actors and non‐business actors). To this aim we conducted a survey on 122 Italian companies. Results show that market performance and image performance have partially different antecedents. Specifically, a firm's market performance is positively affected by the capabilities to implement environmental actions with a focus on energy and pollution and to develop environmental collaborations both with business and with non‐business actors. On the other hand, a firm's image performance is positively affected by the capabilities to implement environmental actions with a focus on materials and to develop environmental collaborations with non‐business actors. Copyright © 2013 John Wiley & Sons, Ltd and ERP Environment     

Exploring networks of proximity for partner selection,firms' collaboration and knowledge exchange. The case of clean‐tech industry

Nowadays scholars widely recognize that know‐how, capabilities and knowledge needed to generate innovations often reside outside the firm, start‐ups are a valuable source, and collaborative networks are a fundamental strategy for innovation. This is true especially for the clean‐tech sector, which is characterized by the continuous search for innovative solutions and technological advancements. The purpose of the paper is to provide a methodological support for the screening of potential partners based on network analysis and, then, help firms to select them for collaboration and knowledge exchange. The methodology can be easily adopted by managers and executives to identify firms to monitor with greater attention for future investments. The analysis is on a dataset of 4,782 clean‐tech companies operating worldwide. Results highlight that energy companies looking for external sources could investigate their network of business proximity if they intend to specialize in a defined field and/or collaborate with similar partners, while they could explore their network of strategic proximity if they intend to diversify their businesses, that is cooperating and exchanging knowledge with firms with distant but complementary capabilities and resources.     

Performance effects of using an ERP system for manufacturing planning and control under dynamic market requirements

Enterprise resource planning (ERP) systems have a controversial reputation. Critics say that even if ERP systems may be beneficial for organizations operating in stable conditions, they are surely detrimental to organizations that face dynamic market requirements. This is because ERP systems are said to impose such procedures and constraints on organizations that make business processes inflexible to change. In contrast, proponents argue that the information-processing capabilities of ERP systems are crucial for organizations that face dynamic market requirements and also that the criticized procedures and constraints actually support process reengineering. These two contradictory arguments are often found in practitioner literature, but both of them can also be supported by management theory. The central tenets of the Organic Theory of organization design imply that ERP systems should be detrimental when market requirements change frequently, whereas the principles of Rigid Flexibility Theory suggest that they should be advantageous. In this study, we use cross-sectional data from 151 manufacturing plants to determine which argument is more applicable in the context of manufacturing planning and control. The results strongly favor the use of ERP systems under dynamic market requirements. To facilitate the reconciliation of the two contradictory arguments, we discuss how the results may have been influenced by two contextual factors: the predominantly technical nature of the studied organizational system and the tight interdependence of the studied activities.     

Investigating effects of organisational culture and learning on environmental collaboration and performance of Korean exporting firms

This paper presents an empirical study of the effect of organisational culture and learning capability factors on environmental collaboration and performance in green supply chains. A conceptual model and variables were derived from organisational culture, learning, and collaboration theory and tested with Korean exporting firms. Learning capability was found to positively affect environmental collaboration as staff behaviour, attitudes and learning about environmental practices in a focal firm can be increased from suppliers and customers and then disseminated internally. Further, environmental collaboration was found to positively affect environmental performance due to a focal firm sharing these learned capabilities about the environment with other supply chain partners. However, organisational culture was not found to positively affect environmental collaboration. The findings suggest firms can improve environmental capabilities and performance through shared learning with supply chain partners and ensuring they are internally disseminated in the focal organisation.     

Policy reconciliation for access control in dynamic cross-enterprise collaborations

In dynamic cross-enterprise collaborations, different enterprises form a – possibly temporary – business relationship. To integrate their business processes, enterprises may need to grant each other limited access to their information systems. Authentication and authorization are key to secure information handling. However, access control policies often rely on non-standardized attributes to describe the roles and permissions of their employees which convolutes cross-organizational authorization when business relationships evolve quickly. Our framework addresses the managerial overhead of continuous updates to access control policies for enterprise information systems to accommodate disparate attribute usage. By inferring attribute relationships, our framework facilitates attribute and policy reconciliation, and automatically aligns dynamic entitlements during the evaluation of authorization decisions. We validate our framework with a Industry 4.0 motivating scenario on networked production where such dynamic cross-enterprise collaborations are quintessential. The evaluation reveals the capabilities and performance of our framework, and illustrates the feasibility of liberating the security administrator from manually provisioning and aligning attributes, and verifying the consistency of access control policies for cross-enterprise collaborations.     

Achieving Sustainable Development by Collaborating in Green Product Innovation

Collaboration in green product innovation (GPI) is becoming increasingly important, and research on such innovation has grown in recent years. This study reviews literature on external collaborations in GPI to investigate drivers, inter‐organizational factors and intra‐organizational factors for such collaborations. The review includes a total of 67 papers. Survey studies and case studies are the methodologies applied most in the reviewed papers. The most common collaborators are suppliers and customers. Drivers include economic factors, regulations, customer demand, competitiveness and firm performance. Numerous inter‐organizational collaboration factors are presented and summarized in terms of partner selection, relationship management, knowledge access and agreements. Intra‐organizational factors mainly concern cross‐functional collaboration, capabilities and internal practices. Implications for policy and practitioners are presented. Copyright © 2017 John Wiley & Sons, Ltd and ERP Environment     

Open business models in entrepreneurial stages: evidence from young Spanish firms during expansionary and recessionary periods

This study examines the effect of open business models on the innovation performance of young firms during expansionary and recessionary periods. Founded on previous studies regarding innovation and business models, evidence shows that open business models developed by young firms will increase their innovation performance independently of economic conditions. Moreover, the theoretical effect of different types of collaborations (science-based, commercial, and diverse collaborations) adopted by young firms could differ during diverse economic periods. We tested this theoretical development using a Tobit analysis with firm level data collected from the Spanish Technological Innovation Panel (PITEC). The total number of observations corresponds to 318 young Spanish firms in 2005 (expansionary period) that remained active in 2011 (recessionary period). Our results indicate that in expansionary periods, young Spanish firms benefit from open business models oriented toward diverse types of cooperation (even though commercial collaboration harms innovation performance), whereas in recessionary periods, commercial and diverse technological collaborations encourage young Spanish firms to exploit innovation benefits.     

Public–private collaborations in drug development: boosting innovation or alleviating risk?

Consistent with popular belief among certain academics, practitioners, and policy makers, we hypothesize that collaboration between private and public organizations promotes success. We test this hypothesis for data on clinical trial success. Contrary to this popular belief, our results do not support the beneficial effect of within- and cross-sector collaborations. In contrast, we find that trials from single private companies are four times more likely to be successful than are trials in which public and private organizations collaborate. Hence, our results indicate that companies engage with public partners to mitigate development risks, not to exchange knowledge or technologies with them.     

Collaboration risk management in IT-enabled asymmetric partnerships: Evidence from telestroke networks

Information technology (IT)-enabled partnerships can unlock previously unattainable value propositions between organizations that have resource, capability, and other asymmetries by allowing larger organizations access to niche and local resources while providing smaller organizations access to enhanced resources and capabilities. However, recent studies have shown that many IT-enabled asymmetric partnerships often fail because the organizations do not effectively manage the involved collaboration risks. Most organizations focus on the strategic aspect of whether partners behave cooperatively or competitively, while paying scant attention to the operational aspect of bringing together partner contributions through coordination. To examine this problem, we report on a case study of two hub-spoke networks that used telemedicine to facilitate expertise sharing and decision making about stroke treatment at emergency departments in rural hospitals (spokes) based on information exchanges with remote neurologists at academic medical centers (hubs). As a result, we contribute to the inter-organizational information systems literature by explaining how organizations in IT-enabled asymmetric partnerships manage collaboration risks. We demonstrate how partners in such relationships perceive and approach strategic cooperation and operational coordination risks differently. We also explain how collaboration interactions change over time as the partners manage risks based on needs and resource endowments. Drawing on these findings, we provide guidance to organizations on how to manage sustainable IT-enabled asymmetric partnerships in general, and telestroke networks in particular.     

电子商务环境下企业流程设计探讨

企业实施电子商务必然导致其流程的变化,因而需要对企业的流程进行重新设计。电子商务环境下流程设计的方法主要有两种,一种是对单个企业的内部流程进行设计,然后与其供应链上的企业协商改进;另一种是同供应链上的企业协商并达成协议后再一起进行设计。     

Monitoring costs and trade credit

This paper addresses the question of why nonfinancial firms engage in lending to their business partners. Such lending or trade credit is modeled as a second layer of financial intermediation. It is shown that when it is costly for a bank to inspect the borrower’s revenue but not for the borrower’s business partner, then saving in monitoring costs due to the business partner’s informational advantage may lead to trade credit. The trade off is between monitoring fewer firms and monitoring larger firms that may entail an adverse scale effect. The results are consistent with the existing empirical evidence on bankruptcy costs and on the incidence of trade credit. Welfare analysis in terms of total surplus shows that the equilibrium lending arrangement is not necessarily optimal.     

Voice in a supra-organisational and shared-power world: challenges for voice in cross-sector collaboration

Abstract

Our research takes as its starting point that society faces complex social, environmental and economic problems and that supra-organisational, cross-sector collaborations will increasingly be the vehicles for addressing those problems. The increased use of such supra-organisational collaborations requires collaboration practitioners who design and facilitate projects. However, cross-sector collaborations present new challenges for HRM. This exploratory study collected data from 15 interviews to create new understandings of work of cross-sector collaboration practitioners. An interpretive analysis of the practitioners’ perspectives reveals that aspects of voice are considered essential for the success of cross-sector collaborations, and that voice is improvement-oriented in these contexts. Voice creates an understanding of the different perspectives among cross-sector collaborators and establishes trust. Voice forms a platform from which the differing objectives of the collaborators can be met, it engages multiple parties from very different organisations and professions, and it maximises the potential of the collaboration. Membership and representativeness of governance groups are closely linked to voice and its benefits in cross-sector collaborations. Our findings emphasise the importance of collaborators understanding each other’s motivations and ways of thinking, and the need to give voice to diverse identities that come together in cross-sector collaborations.     

Does Adaptive Capacity Influence Service Delivery? Evidence from Swedish Emergency Management Collaborations

Abstract

The relationship between adaptive capacity and collaborative performance is a central issue within public management research but has rarely been subjected to systematic empirical testing. Using survey data on emergency preparedness collaborations in Swedish municipalities (N = 263), this article investigates the relationship between three adaptive capacity variables – diversity, interaction, and learning – and outcomes in terms of goal attainment, risk analysis, and public satisfaction with rescue services. The findings suggest a positive relationship between the number of collaboration partners and goal attainment, while learning and accessibility of collaboration venues were unassociated with service delivery variables.     

HR and IT capabilities and complementarities in knowledge-intensive services

The main premise of this article is that human resources (HR) and information technologies (IT) are central rather than support functions in knowledge-intensive services. By building management capabilities in both HR and IT, knowledge-intensive services can transform their business processes that, in turn, enable them to provide exemplary services to the customers. Our arguments are grounded in the three related theoretical frameworks of the resource-based view, organizational capabilities, and the theory of complementarities. We suggest that the research and practice in HR and IT fields may have to focus on HR and IT capabilities rather than HR practices or IT investments as the sources of sustainable competitive advantage since capabilities better fit the definition of a ‘resource’ than HR practices or IT investments. Further, organizational capabilities in both HR and IT may enable knowledge-intensive services to transcend the inherent tradeoff between cost and responsiveness. We also discuss the role of HR and IT in knowledge management.     

动态能力的维度划分研究——基于海尔的案例研究

目前,国内外关于动态能力的界定和维度划分问题仍然存在分歧。本文在已有研究的基础上,将动态能力划分为机会与威胁的感知能力、资源的整合能力、资源的重构能力和创新能力四个维度,即企业通过对内外部环境进行感知,找出这些变化对企业带来的机会与威胁,通过对资源进行整合、重构和创新来获得并维持竞争优势。最后,运用理论驱动型案例法,以海尔为典型案例,探讨了动态能力的四个维度对企业获得持续性竞争优势的影响机制。     

A triple‐win scenario for horizontal collaboration in logistics: Determining enabling and key success factors

Horizontal collaborations emerged as a new strategic option in the logistics sector during the last decade. However, successful implementation of horizontal collaborations is far from a developed issue due to several barriers that exist or emerge when setting up such collaborative projects. This study aims at identifying the enabling factors supporting successful implementation of horizontal collaborations in the logistics sector, and in identifying key success factors that logistics service providers (LSPs) should consider. Results from a within‐ and cross‐case analysis of two horizontal collaboration projects in the contract logistics sector support the proposed theoretical framework, highlighting both enabling and key success factors of horizontal collaborations. The former refers to factors that are related to LSPs, customers, and industries, whereas the latter results in a triple‐win scenario characterised by LSP competences, trust, and environmental management orientation of successful horizontal collaboration projects.