数据库在虚拟社区网络口碑营销中应用研究——以BBS产品讨论区为例

口碑营销所具有的优点是人们所共同认可的,但是由于口碑是以第三方的形式传播,缺少了可控性。互联网的发展使得口碑的可控性有了很大的改观,网络口碑营销这种营销模式开始被人们所重视。探讨在虚拟社区的BBS产品讨论区中,如何有效运用数据库促使庞大的网民对企业的营销产生推动作用。     

谈虚拟社区消费价值对品牌形象及社区忠诚度的影响

随着互联网的兴起和发展,虚拟社区开始崭露头角,逐渐成为人们的生活不可或缺的一部分。虚拟社区具有的消费价值如财务价值、社交价值、信息价值、娱乐价值等吸引着社区用户注册、使用,这也是虚拟社区得以成立的一个关键因素。网络世界日新月异,变化飞快,因此用户人员在瞬息变幻的虚拟社区中,消费价值对品牌形象是至关重要的,而构建了品牌形象的社区对用户而言,其消费价值更高。同时消费价值有多种不同的价值面,不同的消费价值对不同社区用户的忠诚度有相应的影响,因此虚拟社区需要平衡自身的消费价值,维护社区忠诚度,促进社区的和谐稳定发展。     

体验消费:走向全面小康社会的消费形态

从体验的视界来看，消费就是体验的过程，也是体验的结果。体验消费是消费者对物品和服务的“享用”关系，它的核心是注重生活质量，强调精神消费重于物质消费，消费质量重于消费数量。体验消费要求和谐的生态关系，追求质量型经济增长方式。体验消费形态的主流化能变革并优化人们的消费观念，有利于美化我们的生存环境，促进人的全面发展。     

虚拟社区品牌营销研究

品牌是一个企业区别于竞争对手的产品,在顾客心中建立的企业形象.虚拟社区是网络时代的产物,网络的便利性,跨时空性、信息量大,沟通快捷方便等特点使它成长的更为迅速.针对特殊群体,品牌营销酝酿着新突破,不断催生出新的营销理念.本文就虚拟社区进行分析,并依据顾客消费模式归纳出切实可行的营销策略.     

暗香疏影——从香水消费形态探求中国消费的分层结构及形态特征

对细枝末节的重视已然成为一种被追捧的流行、一种被奉行的礼仪，嗅觉也富有了社会性的特征。本文试图透过新生代市场监测机构关于香水消费形态的数据，探求一些中国消费中涉及分层结构及形态特征的迹象和踪影。     

虚拟社区的社会性特征对网络购买行为的影响研究

互联网虚拟社区用户的激增以及网络购物人数的增长,急需我们掌握网络购买者对于虚拟社区认识,以及虚拟社区对网民的切身影响,本文主要探讨虚拟社区的社会性特征对网络购买行为的影响。运用AMOS17.0结构方程模型方法,希望有助于虚拟社区建立更好的营销机理。     

农村居民生活消费支出的区域特征研究

由于经济发展水平、自然环境、消费观念和消费政策等多因素的影响,我国农村居民生活消费支出存在较大的区域差异。本文通过主成份分析方法,揭示了我国农村居民生活消费支出的区域特征:综合消费支出水平东、中、西部极端不均衡;消费支出结构南北地区差异较大。     

青年和中年消费者的消费行为比较——从冲动性消费、消费者间的互动、生活形态三个视角分析

消费者之间的互动对消费者的行为具有重要的影响，这种互动可以是一对一，也可以是个人受群体影响的。本文主要针对群体对消费者行为的影响进行研究，对大学生和中年女性两个群体进行分析比较，发现他们的消费心理（从众心理，攀比心理）很相似，这些消费心理又产生了相似的消费行为。     

关注弱势群体消费生活促进和谐消费

“中消协”2007年的年主题是“消费和谐”,这一主题具有重要的意义。3月10日,湖南师大商学院和本刊编辑部在湖南师范大学商学院联合举办了一次“消费和谐”的理论研讨会,50多名专家学者出席了会议。这里选登部分发言与论文。     

Understanding consumption in social virtual worlds: A sensemaking perspective on the consumption of virtual goods

Virtual consumption involves consuming virtual goods in cyberspace. Virtual consumption activities are evolving into an essential activity in social virtual worlds. Despite the growing importance of this activity, little research examines this phenomenon. The current study investigates the fundamental question of how users understand the consumption of virtual goods. Using the theory of social representations and core-periphery analysis, this study elicits and analyzes the social representation of virtual consumption. Study participants are 154 Second Life users. Results identify 32 concepts and relationships representing the collective perceptions of virtual consumption in this social virtual world. Social representation map interpretations point to several key themes that provide a foundation for future investigations of virtual economy consumption behavior.     

Influence of virtual communities in purchasing decisions: The participants' perspective

This study intended to fill some gaps in knowledge about virtual communities and their influence on consumers' purchasing decisions. A Brazilian Orkut community, whose central theme is preparing for wedding ceremonies, was investigated to reveal relationships among members and group influences on purchasing decisions. Twenty-one interviews were conducted by telephone. Results unveil a basic code of conduct, suggesting that the community can also act as a normative reference group, with strong identification among participants. Although the central interest – the wedding ceremony and party – could be considered as episodic, many members actively stay in the community after being married, just to help others. Group leaders seemed to be active participants, those with more experience with products related to the group's interests, or those perceived as having refined tastes. There was evidence that purchasing intentions and behavior can be altered as a result of interactions among members.     

Avatars as salespeople: Communication style, trust, and intentions

Interactions with retail salespersons in stores contribute to building trust and profits. Within the largely impersonal Internet, an interactive animated character or avatar, playing the social role of an online sales assistant, should provide a potent source of social presence and so have the potential to replace some of these interactions. This investigation tests whether avatars with social- or task-oriented communication styles contribute to user trust and patronage intentions. Further tests explore the moderating effects of product/service type. The study includes an online experiment and survey, involving 636 participants, mainly from North America, Oceania and Europe, allocated randomly to different treatments.Task-oriented communications contribute to trust, which in turn contributes to patronage intentions, especially for search goods/services. Social-oriented communications also contribute directly to trust and to patronage intentions, most strongly for credence goods/services. The authors recommend a three-fold approach to avatar implementation, involving requirements captured to define appropriate appearance, role, interaction style and content for the task. Conclusions include further suggestions for development and research.     

用户生成内容(UGC)与虚拟社区的经济价值

虚拟社区这一概念已经出现了几十年,近年来学界对其经济价值的探讨正成为研究这一领域的热点话题。从研究文献来看,虚拟社区所聚集的用户生成内容（UsersGenerateContent）被认为是实现其经济价值的关键所在。从根本上来理解,虚拟社区的经济价值来源于伴随社区成员互动而进行的信息传播活动。本文尝试从这一角度出发,以虚拟社区信息传播环境、促使社区用户互动与知识共享的因素等问题为基础,以虚拟社区的经济价值为落脚点,对已有的学术文献加以综述。希望能为以后的研究提供参考和帮助。     

When nutritional guidelines and life collide: family fruit and vegetable socialisation practices in low socioeconomic communities

Abstract

Parents play a critical role in promoting fruit and vegetable consumption, for eating patterns established early in life tend to persist into adulthood. Despite this, the factors that facilitate or inhibit parents’ capacity to socialise fruit and vegetable consumption into their children’s daily diets remain poorly defined. Thirty-eight semi-structured interviews with residents, allied healthcare professionals, community leaders, community programme leaders and a local government leader living or working in two low socioeconomic suburbs were consequently conducted to ascertain factors exogenous and endogenous to the family unit that shaped parental food socialisation practices. Budgetary and time constraints emerged as exogenous factors that constrained fruit and vegetable socialisation. Constraining effects were also found for a range of endogenous factors, including commensal experiences, children’s food fussiness and the feeding styles employed by parents. As such, while many caregivers may wish to socialise fruit and vegetable consumption into their children’s daily diets, their capacity to do so is often inhibited by factors beyond their volitional control. Failure to take heed of these factors could therefore result in the development of social marketing campaigns that are ineffective at best or give rise to unintentionally harmful outcomes at worst.     

Getting in touch with your thinking style: How touchscreens influence purchase

Touchscreen technology has rapidly penetrated the consumer market and embedded itself into our daily lives. Given the pervasiveness of this new phenomenon, we know surprisingly little about its effect on consumers. This research updates academic theory by investigating how newly evolved touchscreen technology affects consumer behavior. Across three lab experiments with university students, we found purchase intentions differ across device and product nature. In particular, this research demonstrates that purchase intention differs between touchscreens and desktop computers. Further, situation-specific thinking style is revealed as an underlying mechanism that contributes to such differences, such that touchscreens evoke a stronger experiential thinking style, while desktops evoke a stronger rational thinking style. Moreover, the findings suggest that greater experiential thinking enhances a consumer’s preference towards hedonic products, while greater rational thinking endorses utilitarian products. Together, this pattern leads touchscreen users to prefer hedonic products over utilitarian products. Given the growing usage of touchscreen devices, this research has important implications for consumers, marketers, and policy makers.     

How virtual brand community traces may increase fan engagement in brand pages

Brand pages in social media are a great way to foster consumer gathering around a brand, but it can be challenging to keep fans engaged and coming back to see updated content. Brands with millions of fans on Facebook have seen organic reach fall below 2% of their base. In this article, we describe how the creation of virtual brand communities can help brand managers increase fan engagement. We suggest the steps, conditions, advantages, and limitations involved in nurturing a brand page as an online social gathering that assumes some of the characteristics of a virtual brand community. The results of our study show that a brand page can have some of the characteristics of a virtual brand community—topical information exchange, identity communication, and establishment and internalization of cultural norms. We also show the importance of having celebrities among fans in order to foster social interactions and legitimate social practices on brand pages.     

Creating and sustaining trust in virtual teams

Conventional wisdom assumes that trust develops from a history of interpersonal interactions and communication, through which people come to ‘know and trust’ one another. In virtual teams, however, establishing trust can be complicated: members may have no past on which to build, no future to reference, and may never even actually meet face-to-face. Swift but fragile trust can develop early in a team's life cycle. Yet, if swift trust doesn't develop or even dissipates, members need to find ways of building trust in each other. To this end, an understanding of how trust impacts a virtual team's development will help managers and team leaders to facilitate and improve team success. Herein, we describe the three components of trust (ability, integrity, and benevolence) and identify which of these are critical to each life cycle stage (establishing the team, inception, organizing, transition, and accomplishing the task) of the virtual team. Proposed action steps for each stage show managers and team leaders how to help members develop trust and sustain it through the project's successful completion.     

影响零售业态选择和发展的主要因素

零售业态是零售企业的经营形态。经济水平的发展、消费需求的变化、竞争的加剧、管理的科学化和零售业态本身的发展规律的综合作用,导致主导零售业态在不断更替。国内外零售业态的调整与创新,引起了我们对影响零售业态选择和发展的主要因素的思考。     

新型肥料的最新开发进展及应用

现代农业正在促使化肥品种结构发生变革,产生质的飞跃,近年来各种新型肥料不断问世。新型肥料的主要作用是能够直接或间接地为作物提供必需的营养成分,调节土壤酸碱度,改良土壤结构,改善土壤理化性质和生物学性质,调节或改善作物的生长机制,改善肥料品质和性质及提高肥料的利用率。21世纪以后,中国新型肥料研发和推广使用正快速发展,肥料结构不断优化,新型肥料更是异军突起。介绍了近期中国最新创制的活化磷肥、有机钾肥、氨酸螯合肥、含肽氮肥、硫磺加强型肥料、富过磷酸钙磷肥、生物有机肥、高分子聚合物增效肥料等8种新型肥料的开发进展和应用概况。．