Mountain bike tourism in Austria and the Alpine region – towards a sustainable model for multi-stakeholder product development

This paper interrogates the polarized and heated discussions about mountain bike tourism in Austrian forests, with several organizations favoring permitting biking on all forest roads, using claimed tourism development opportunities, while other stakeholders including hikers, hunters and landowners wish to restrict development. An international literature review on the value and impacts of mountain biking shows that both sides have oversimplified complex cases. The paper draws on 12 in-depth interviews with Austrian tourism destination and mountain bike experts to find ways forward. Results suggest that in Austria, bike tourism will increase in the future, supported by new bike technology, including electric bikes and new hand-held route information technology. It notes the complexity of the market for mountain and other forms of cycle tourism, and the pressing need to create not more trails but more sophisticated tourism products, including appealing and well-maintained trails plus attractive leisure infrastructure (bike rental, service and repair facilities, attractive localities, accommodation suited to the mountain bikers’ needs, etc.). Collaborative planning with all stakeholders, better trail construction standards adapted to differing preferences, needs and environmental conditions as well as clear standards for monitoring are prerequisites of an Austrian strategy for sustainable cycle tourism development and management, which can be replicated elsewhere.     

Local Planning for Recreation and Tourism: A Case Study of Mountain Biking from New Zealand's Manawatu Region

At the local level, planning for recreation and tourism is not necessarily a straight forward process. Local policy makers may be unable to reflect the complexity of the planning process, particularly when it should consider a variety of views representing different stakeholders. In addition, those involved in planning for recreation and tourism have often treated such activities in isolation from other factors which make up the social, environmental and economic fabric of a region. One of the reasons for this may belack of data, and the research in this article seeksto redress a similarlack in relation to mountain biking in the Manawatu Region of New Zealand. The recent increase in the number of mountain bikers world-wide has prompted studies in the USA and New Zealand, which have indicated a growing concern with environmental impacts, demonstrated attitudes of other recreationalists to mountain bikers and identified a number of management issues. This article presents research conducted in association with the Palmerston North City Council. It suggests that planning for recreation and tourism is often an ad hoc and reactive process and recommends the adoption of a more iterative approach.     

Manta ray tourism: interpersonal and social values conflicts,sanctions, and management

Scuba diving and snorkeling with manta rays (M. birostris, M. alfredi) at sites in Hawaii, USA, have become popular, with upward of 30 tour boats and 300 participants daily. This article examined whether conflicts are occurring within and between these activities and if so, what types of conflict are prevalent and how would participants respond (support restrictions, sanction others). Data from surveys of 444 participants following evening trips to view manta rays showed that 79% of snorkelers experienced in-group conflict with other snorkelers, and 53% of scuba divers reported conflict with other divers. Most conflicts were interpersonal (physical interactions among individuals interfering with experiences). Conflict behaviors included bumping into people (up to 92%), not being aware (up to 73%), and blinding people with underwater flashlights (up to 56%). There were fewer out-group conflicts between different activities (snorkelers vs. scuba divers) and minimal social values conflicts (negative preconceptions, no physical interactions among individuals). Participants supported limiting numbers of snorkelers, scuba divers, and boats, and providing education on how to behave with others. Those experiencing conflicts were more supportive of these strategies and more likely to directly sanction participants causing conflicts, but were not more likely to indirectly sanction managers and operators.     

Applying public participation GIS (PPGIS) to inform and manage visitor conflict along multi-use trails

Managing visitor conflict is an important task in protected areas. This study used public participation GIS (PPGIS) mapping and a visitor survey to research conflicts between mountain bikers and horse riders, and other groups frequenting trails for tourism and recreation in national parks in northern Sydney (Australia). The goal was to evaluate the effectiveness of the PPGIS for determining conflict locations, and to integrate stated reasons and conflict resolution measures in a model. The survey showed that 42% of mountain bikers and 69% of horse riders had experienced conflicts, with each other, motorbike riders, walkers/hikers and dog walkers. PPGIS effectively mapped concurrent usage intensity to predict potential conflict locations over a reasonably large study area thereby identifying trails of the greatest concern. PPGIS also offered high-quality GIS visualisation options, and the novelty of the PPGIS increased participant engagement. We evaluated PPGIS compared to questionnaire-based surveying, direct visitor observations, GPS tracking, traffic counters and cameras. Because visitor conflict occurs within a spatial context, conflict management will require greater spatial knowledge of visitor activity, which can be obtained through the innovative PPGIS mapping. A conflict model is presented that integrates this study's empirical findings on conflict reasons and resolutions with existing conflict theory.     

Skill Level and Recreation Conflict among Skiers and Snowboarders

This paper examines out-group and in-group normative beliefs about unacceptable behaviors (conflict) reported by skiers and snowboarders with varying skill levels. Individuals with greater skills in skiing and snowboarding were predicted to experience more conflict than those with less ability in the activity. Across all skill levels, skiers and snowboarders were hypothesized to report more out-group than in-group conflict. Data were obtained from surveys (n = 595) distributed at five ski resorts in Colorado. Skiers and snowboarders rated their skill level on a four-point scale (beginner, intermediate, advanced, or expert). Multiple item indices were created to measure observed unacceptable behaviors between skiers and snowboarders. Analyses supported both hypotheses. As perceived skill level increased, out-group and in-group conflict increased for both skiers and snowboarders. Within each skill level, skiers reported more unacceptable behaviors by snowboarders than with fellow skiers, and snowboarders also identified more out-group than in-group conflict.     

Informal trail creation: hiking,trail running,and mountain bicycling in shortgrass prairie

This study considers initial impacts on vegetation cover caused by mountain bicycling, trail running, and hiking in a shortgrass prairie environment. Vegetation cover measurements were taken at multiple intervals following experimental recreational use on three uphill and three downhill trail segments. All three activities caused statistically significant increases in bare ground cover between the first baseline measurement and post-treatment sampling one year later. Short-term effects were more variable: walking and bicycling caused statistically significant increases in bare ground, but running did not. The study suggests that impacts to vegetation differ not just between uses, but also within a single type of recreational activity depending upon site-specific characteristics, and that the timing of use and recovery are important factors in informal trail creation. The rapid creation of trail impacts also has management implications, especially as recreational pressures increase and recreationists seek more challenging terrain and opportunities off-trail. This research suggests that the dynamics of trail formation from running deserve further attention and likely differ from hiking or mountain biking impacts.     

Ibiza dances to the rhythm of pedals: The motivations of mountain biking tourists competing in sporting events

Renowned worldwide for its nightlife, Ibiza has been diversifying its portfolio of tourism products by actively committing to sports tourism. The primary objective of this study is to explore the profile of the mountain bikers participating in the 2016 IBIZA BTT, a medium-sized international sporting event, taking place in the Balearic Islands, Spain. The study addresses the analysis of visitor motivations. A sample of participants (n = 499) was segmented using cluster analysis to explore the differences between segments in terms of sociodemographic and behavioral variables. A factor analysis revealed four motivational dimensions: physiological-sensory, utilitarian purposes, hedonic and previous experience. The average values indicated that route signage, good weather, and the cost of the trip were the main motivations. The cluster analysis resulted in three groups of cyclists: multipurpose seekers, utility-prestige and sensory seekers. In order to refine the group profiles, they were crossed with socio-economic and behavioral variables.     

Outdoor recreation participation and views on resource development and preservation

Abstract

Views on the preservation of resources versus their development for recreation are compared among participants in three types of outdoor recreation: “appreciative”; activities (cross‐country skiing, hiking, and canoeing); “consumptive”; activities (fishing and hunting); and “mechanized”; activities (motorboating, snowmo‐biling, and trail biking). The results from a 1984 questionnaire survey conducted in Edmonton and Calgary, Canada, indicate a stronger preservationist orientation among participants in appreciative activities, whereas (with the exception of hunters) participants in consumptive and mechanized activities hold stronger pro‐development views. These differences cannot be attributed to simultaneous variations in socioeco‐nomic characteristics or environmental attitudes among the recreational groups. The findings suggest that differences in outdoor recreational activity preferences represent an important source of variation in views about appropriate levels of preservation versus development of Alberta's natural and wildernesss resources.     

Attending a tattoo convention: to seek or escape?

Utilizing Iso-Ahola’s (S. E. Iso-Ahola. The Social Psychology of Leisure and Recreation. Dubuque, IA: WC Brown Co. Publishers, 1980) seek and escape theory and social identity theory in the context of tattoo conventions, this study examines whether individual and group identity influences personal and interpersonal seeking and escaping motivations and whether these motivations influence an attendee’s self-enhancement and subsequent revisit intention. Based on an online survey (n = 350), structural equation modeling revealed that individual identity influenced personal seeking and escaping motivations, group identity influenced interpersonal seeking and escaping motivations, and personal seeking and interpersonal seeking and escaping motivations increased self-enhancement and ultimately revisit intention. Implications are provided for tattoo event managers based on findings.     

Prediction of leisure participation from behavioral,normative, and control beliefs: An application of the theory of planned behavior

Abstract

The theory of planned behavior (Ajzen 1985, 1987) is offered as a comprehensive framework for understanding of leisure participation. Salient behavioral, normative, and control beliefs, theoretically the basic determinants of behavior, were assessed with respect to five leisure activities: spending time at the beach, jogging or running, mountain climbing, boating, and biking. College students completed a questionnaire containing measures of these beliefs and of global expressions of attitude, subjective norm, and perceived behavioral control. One year later the participants reported how often they had performed each behavior in the preceding 12 months. Behavioral beliefs were found to partition into beliefs about affective reactions and beliefs about costs and benefits. Participation in leisure activities was influenced by these affective and instrumental beliefs, as well as by normative beliefs about the expectations of important others and by control beliefs about required resources and other factors that impede or facilitate leisure participation.     

Reconfiguring Chinese cultural values and their tourism implications

This study explores the Chinese cultural values that prevail in the contemporary Chinese society and their tourism implications. Focus group discussions with residents in Beijing and Guangzhou identified 40 Chinese value items, which are classified as instrumental, terminal, and interpersonal. These value items are largely different from traditional Chinese values in the literature and provide a timely update on the current values system in China. Modern terminal values identified that demonstrate relationships with travel behaviors include convenience, indulgence, leisure, liberation, self-interest, and ostentation. Traditional values found to be associated with travel behaviors include the instrumental values of courtesy and morality, honesty, respect for history, and thrift; the terminal values of horizon broadening/novelty, knowledge and education, and stability and security; and the interpersonal values of conformity and family orientation/kinship. These Chinese value items serve as an invaluable measurement pool for future tourism research.     

Visitation at capacity-constrained tourism destinations: Exploring revenue management at a national park

This study explores issues related to the introduction of revenue management principles in the mechanism of allocating permits to visitors. Specifically, the study looks at ways in which backcountry hikers in Grand Canyon National Park, a World Heritage Site listed among America’s most visited tourism attractions, value a particular allocation mechanism for a permit application. From a stratified random sampling scheme with a 76% response rate, over 1400 overnight backcountry hikers reported the potential for considerable increased revenues. At the same time the findings indicate that certain demographics and user groups will not participate in the modifications, and thus, may be less likely to get a permit when they apply for one. Any policy implementation from such an analysis needs to consider the implications of privileging those who are both willing and able to pay more for access, and effectively excluding others from the same opportunity.     

Leisure,work, and family: How IronMEN balance the demands of three resource-intensive roles

Building on the work of Hambrick, Simmons, and Mahoney (2013 Hambrick, M. E., Simmons, J. M., &; Mahoney, T. Q. (2013). An inquiry into the perceptions of leisure-work-family conflict among female Ironman participants. International Journal of Sport Management and Marketing, 13, 173–199. [Google Scholar]), the purpose of this study was to examine perceptions of leisure-work-family conflict among male Ironman participants, as well as the strategies and support mechanisms used to help manage their various role demands. Semi-structured interviews were conducted with 11 males who successfully completed at least one Ironman event. For these males, perceptions of inter-role conflict were minimal, despite the presence of similar demands reported in the Hambrick et al. study. Participants still emphasized the need for family and work role support, as well as specific role management strategies, namely scheduling, sacrifice, and role prioritization, to make their Ironman aspirations a reality. The impact of gender roles on perceptions of leisure-work-family conflict is also discussed.     

Improving frontline service employees' innovative behavior using conflict management in the hospitality industry: The mediating role of engagement

Conflict within an organization is inescapable. However when frontline hotel employees can overcome conflicts their levels of engagement can increase and innovative behavior may emerge. The purpose of this study was to verify that the conflict management, as perceived by frontline employees, significantly affects their levels of engagement and innovative behavior. The results support this notion. Further, in the sample of 383, those employees expressing a high level of engagement were more likely to engage in innovative behavior. Also, employee engagement fully mediated the relationship between conflict management climate and innovative behavior. These findings have important implications for managing conflict management in the hospitality industry. Finally, limitations and future research directions are also discussed.     

Generalizing the Encounter--Norm--Crowding Relationship

Theory predicts that when encounters exceed a visitor's norm for seeing others, crowding will increase. This article examines this relationship using data from 13 different studies ( n = 10,697) that included both high- and low-density study sites, and 12 different activities. Measures of recreation encounters asked respondents to indicate the number of people they remembered seeing in different contexts. Crowding was measured using a 9-point Likert scale. An indicator of the individual's tolerance norm was obtained by asking respondents to specify the highest number of encounters they would tolerate for a given situation. As hypothesized, perceived crowding was significantly higher for individuals indicating more encounters than their norm ( t = 12.70, p < .001). Overall, when the number of encounters was less than the norm, crowding scores averaged 2.02 (i.e., Not at all crowded). When encounters exceeded the norm, respondents felt "Slightly" to "Moderately" crowded with an average score of 4.01. Measures of effect size indicated that the strength of this relationship could be characterized as medium ( r > .3 to r < .5, n = 35 correlations) to large ( r S .5, n = 29 correlations). This pattern of findings was also observed for three predictor variables: type of resource (backcountry versus frontcountry); type of activity (e.g., canoers, hikers, hunters, anglers); and type of encounter (conflict versus no conflict). By contrasting identical measures of the same concepts across a number of activities, resources, and evaluation contexts, the generalizability of the hypothesized relationship is more readily apparent.     

Influence of guanxi on hospitality career performance in China: Is more necessarily better?

Careers in hospitality are inevitably influenced by interpersonal relationships which, in China, are embodied in the unique cultural-relational phenomenon of guanxi. The study challenges the conventional wisdom that in China more guanxi is necessarily better for one’s career by distinguishing between two distinct guanxi behaviors and investigating their effects on the career performance of hospitality employees. Using multi-source data from a sample (n = 351) of hospitality employees, the results show that behaviors for developing guanxi contribute positively to hospitality career performance up to an inflexion point, after which they turn negative. Behaviors for maintaining guanxi provide additional resources that can attenuate the negative influence of excessive guanxi development on career performance. The implications of the findings that more guanxi is not necessarily better for the career performance of hospitality employees are fully discussed, along with suggestions for future research and practice.     

Response Format Effects in Encounter Norm Questions

Survey response format has been shown to influence norm prevalence (percentage reporting a norm) and the numerical value of the reported norm. This article summarizes an experiment where respondents were randomly assigned to one of two conditions. In the semi-open response format treatment, respondents (n = 817) “wrote in a number” for an acceptable number of visitor encounters. In the closed format treatment, individuals (n = 826) “circled a number” of acceptable encounters along a range of possible responses. Hypothesis 1 predicted that norm prevalence would be higher for the closed format than the semi-open. Hypothesis 2 predicted that the mean tolerance level would differ in the two treatments. Results supported hypothesis 1. The percent reporting a norm was statistically higher in the closed versus the semi-open treatment. Results failed to support hypothesis 2. The average tolerance levels for the closed and semi-open formats were statistically equivalent.     

Pulling the Pin on Active Outdoor Leisure: Building an Understanding of Leisure Abandonment from the Narratives of Outdoor Recreationists

The study draws upon the leisure narratives of a sample of outdoor recreationists who had abandoned their chosen activity of tramping (hiking), freshwater angling, mountaineering, or hunting. Abandonment, even when only temporary, was a traumatic experience for study participants associated with feelings of loss and guilt. The distinction between participation and abandonment is not entirely clear. Abandonment is complex and may be short-lived, longer-lasting, or permanent. It is also multidimensional. While it is obviously displayed by a physical abstention or exclusion from the activity, for many participants this was merely the outward manifestation of abandonment, and they retained their inner identities as participants. Sometimes physical involvement in the activity was substituted by a more cerebral, social, or institutional involvement. The study supports and builds upon Stebbins's (2008) typology of abandonment and poses the notion that multiple antecedents can be operative for any one abandonment experience.     

Process,goal, and social interaction differences in recreation: What makes an activity substitutable

Abstract

In the present study two recreational activities, deer hunting and goose hunting, both similar in form, are compared. The study shows that the activity with the fewest perceived substitutes, deer hunting, also showed higher mean ratings on items measuring the importance of various elements of the experience, such as the process of participation, the goal of the activity, and the social interaction that accompanies the activity by the participants. Deer hunters also reported greater participation in the activity by peers and were more likely to be introduced to the activity by a family member. It is argued that these differences in the importance of the elements of the experiences influence the perceived substitutability of a recreational activity.     

Proximity and animal welfare in the context of tourist interactions with habituated dolphins

The long-term sustainability of wildlife tourism depends on integrating visitor demands with resource management, requiring an understanding of tourist motivation. Managing the conflict between access to the animals and welfare, however, may diminish the experience for tourists. This paper identifies trade-offs tourists are willing to make between access and animal welfare, associated with feeding habituated bottlenose dolphins (Tursiops sp.) in Monkey Mia, Western Australia. Using a choice modelling technique, we were able to determine monetary values of visitor experiences. Compared to the current guaranteed interaction with dolphins (and a daily resort entrance fee), respondents were willing to pay significantly higher hypothetical entrance fees to avoid a decrease in proximity to, or probability of, the dolphin interaction. However, negative impacts on dolphin welfare had a negative impact on visitor utility. Over 80% of visitors (n = 244) accepted management regulations resulting in decreased time with and proximity to dolphins, if those addressed welfare concerns and were communicated clearly. Thus, while visitors placed the greatest value on the proximity and predictability, they were willing to trade off these aspects if they improved dolphin welfare. We provide management suggestions based on these results.