The management of technological innovation in the machine tool industry: a cross-national regional survey of Britain and Switzerland

Abstract
The research was undertaken during 1983 to find out why a country such as Switzerland has been able to manage innovation in a mature industry, such as machine tools, much more successfully than Britain. The methodology used was by structured interviews of Managing Directors in a sample of firms in the two important machine tool regions of Berne and Yorkshire/Humberside. The results cover the main types of innovation in products and processes, the reasons for innovation and the problems which were encountered by the companies visited. We found that the Swiss firms were strong on product innovation. The most important innovation was the introduction of computer numerical control (CNC), and the Swiss firms had on average introduced this earlier than the British firms and it accounted for a larger proportion of their turnover. The main problem for firms in both countries was in adjusting to upstream developments in electronic controls. The Swiss had better downstream market links with their customers who were mostly in foreign countries. Some British firms were handicapped by being part of company groups and used public sector grants for their innovation, whereas the largely independent Swiss firms carried out more self-financing.     

MRO parts service in the machine tool industry

This article examines the post purchase Parts servicing of Machine Tools. Survey results outline the policies and criteria that influence the degree to which replacement parts will be provided for old machines. The survey indicates that the policies of some American manufacturers leave service gaps that can be exploited by foreign as well as domestic competitors.     

Codetermination and technological change in the German automobile industry*

This article examines how works councils in the West German automobile industry have influenced management approaches to technological change in three firms. The authors argue that while the post-war industrial relations consensus in Germany can be increasingly questioned, car-makers in the English speaking countries have important lessons to learn from their German counterparts.     

The role of the process plant contracting industry in technological change

The function of process plant contractors is to design and engineer plants, supply process technology, procure plant equipment and supervise the construction and commissioning of plant for producers in various process industries such as chemicals, gas and steel. As such they play a major part in the process of capital formation and are one of the major inputs for facilitating technological change.
This paper describes recent attempts to identify the factors which determine contractor involvement and use this information as a basis for analysing the part contractors will play in developing trchnologies such as coal conversion and biotechnology.     

Optimizing capital investments under technological change and deterioration: A case study on MRI machine replacement

ABSTRACT

We study the multiple style and type parallel asset replacement problem (MST-PRES), which determines an optimal policy for keeping or replacing a group of assets that operate in parallel under a limited budget. Operating assets generally suffer from deterioration, which results in high operation and maintenance (O&M) cost and decreased salvage value, and technological improvements make it possible for new assets to operate more efficiently at a lower cost. In order to address these issues, we formulate a multi-objective mixed-integer programming (MIP) model that minimizes fixed and variable costs of purchasing new assets, O&M cost, inventory cost, and penalty cost for unmet demand minus salvage values, while considering technological advances and deterioration as a gain and loss in capacity, respectively. We apply our model to a case study involving two different styles of assets: a full-body magnetic resonance imaging (MRI) machine and a smaller extremity magnetic resonance imaging (eMRI) machine. Each has two types: high-field and low-field. We perform computational experiments and analyses using key model parameters and illustrate optimal replacement strategies considering the impact of technological advances and deterioration. Results show that the proposed MIP model provides valuable insights and strategies for companies, decision makers, and government entities on the capital asset management.     

Analyzing an industry in change: the Irish software manual printing industry

This article is concerned with the application in a case study of three inter-related theoretical issues: new perspectives on technological change, learning organizations, and the question of market versus hierarchy in the relationships between firms. The case study is of the software manual printing industry in Ireland, and its relationship with the major, international software companies.     

Neo-corporatism and technological change in Australia: an international perspective

Industrialised nations have responded to the recent impact of new technology either by planning within a corporatist framework, or by reacting to changes determined by 'market forces'. Australia is moving from the second to the first strategy because of a combination of political and legal changes, building upon traditional institutions     

Market orientation and customer satisfaction: Evidence from British machine tool industry

This paper examines empirically the relationship between market orientation and business performance in the context of British machine tool industry. An industry-specific market orientation scale was developed. Factor analysis revealed that there were four latent dimensions underlying the market orientation: customer orientation, competitor orientation, departmental responsiveness, and customer satisfaction orientation. Findings suggest that customer orientation and customer satisfaction orientation have a stronger impact on performance than the other dimensions, and that competitor orientation has a U-shape relationship with performance. Departmental responsiveness did not appear to be significantly related to the business performance. Managers could use the multidimensional conceptualization to develop particular kinds of orientations required for better performance.     

An exploratory study of technological knowledge when pupils are designing a programmed technological solution using BBC Micro:bit

International Journal of Technology and Design Education - Technology educators often provide activities where pupils design programmed technological solutions (PTS) with various programming...     

Organisational culture in the age of the Internet: an exploratory study

Through an exploratory study of a large financial services organisation, this study finds that the idiosyncratic nature of the Internet and Internet operations point to a range of implications for both the interaction of organisational subcultures and the internal and external perceptions of organisational culture.     

The diffusion of technological innovation in the commercial banking industry

This paper examines the propensity of organizations to adopt technological innovations. Technological innovations evolve from the stock of skills which organizations have accumulated over time. Linkages with extramural sources of technology are presumed to be important as well. Hypotheses are tested on a sample of commercial banks. Findings show that prior experience in information technology, in tandem with a variety of interfirm linkages, will affect the banks' decision to adopt this innovation.     

The process of change in relationships between public research and industry: two case studies from France

This paper deals with the process through which relationships between public research laboratories and firms develop over time. Two case studies in France illustrate the lengthy and interactive process needed by laboratories and firms in learning to work together. Laboratories and firms need also to think about new R&D strategies and especially a new balance in their activities between research and development.     

Dynamic competition in technological investments: An empirical examination of the LCD panel industry

When are technological laggards more likely to try to catch up with leaders? We offer empirical evidence on firm-level data of plant investments in the TFT-LCD panel industry, where technological competition has been intense and dynamic. We find that the followers' level of technology has a non-monotonic effect on technology-improving investments, with intermediate followers the most apt to invest in catch-ups. This result is a puzzle given the existing theory on technology race. We also find that followers' catch-up investments increase with the capacity of the leader that employs the state-of-the-art technology. These results are robust to variations in specification and alternative accounts of effects. We discuss our findings and contributions in light of the technology race literature.     

The sourcing of technological knowledge: distributed innovation processes and dynamic change

This paper outlines the knowledge and technology sourcing practices of a range of key firms and organisations across the UK based on primary research, and analyses the key factors related to managing the technological knowledge boundaries of the firm. In particular, the paper considers the dynamic dimension considerations to such issues. As such it outlines important differences between short and long time horizons, before analysing in more detail some of the implications for firms of technological change over the long term. The paper seeks to highlight the importance of the time dimension in helping to explain why and how firms source technological knowledge externally and how they align their sourcing activities to their strategies associated with developing current and future capabilities.     

In the name of progress? skill and attitudes towards technological change

This article uses case study data to explore the relationship between skill and workers'attitudes to technological change. A detailed model of skill is constructed to examine whether and how jobs are deskilled. The influence of a range of skill-based and other factors on attitudes is then assessed.     

Portfolio management for new product development: results of an industry practices study

Portfolio management for product innovation – picking the right set of development projects – is critical to new product success. This article reports on the new product portfolio practices and performance of a large sample of firms in North America. Reasons why portfolio management is important are identified, followed by the relative popularity of the different portfolio techniques: financial methods are first, followed by business strategy methods, bubble diagrams and scoring models. Next, how the various portfolio methods fare in terms of six performance metrics is probed. Financial methods, although the most popular and rigorous, yield the worst results overall, while top performing firms rely more on non‐financial approaches – strategic and scoring methods. The details of how some of these more popular methods are employed by firms to rate and rank development projects are also provided. Finally, managerial implications, including suggestions for making portfolio management more effective in industry, are outlined.