基于消费者运动的社会营销学研究及其启示

本文认为,20世纪美国消费者运动风起云涌,推动了政府的立法活动和营销学研究,其研究主要集中于消费者运动的经验研究,营销实践的购买者观点,营销观念的实践,营销道德研究,营销和广告对消费者的影响等方面,并逐渐出现了两个重要趋势,即研究更加现实和开始思考在组织结构中采用道德训练、管理事例和鼓励措施,以激励道德行为。文章提出,我国基于消费者运动的社会营销学研究重点,一是弱势群体方面的研究;二是审视营销观念的实践;三是中国特色营销道德的研究;四是消费者保护的经验研究;五是消费者满意、不满意方面的研究;六是营销和广告的社会影响研究。     

基于国际营销学的上海幻电信息科技有限公司的营销策略研究

本文从国际市场营销学的角度,针对上海幻电信息科技有限公司从社会性营销,政治性营销,传统性营销和制度营销方面进行分析,并阐述各类营销行为对企业产生的影响,最后提出合理意见。     

浅议物流发展的营销学视角

物流是作为对过程的规划、实施和控制以实现客户满意的系统活动 ,是从学术研究角度考察如何通过优化物流管理、技术改进来达到系统最优。物流实践与物流理论在发展过程中相辅相成 ,并且任何一方在发展中都深深烙有营销学的印记     

消费者决策“黑箱”的有益探索——《消费者决策型态与零售营销》评介

消费者行为研究一直吸引着全球众多营销学研究者们的兴趣.近年来,我国营销学者更加注重西方营销学理论的本土化研究,产生了较为丰富的研究成果,有力地指导了我国企业营销的实践.     

论消费者忠诚与理性的均衡

本文从企业、消费者和社会等不同角度研究了消费者忠诚与消费者理性问题.企业培育消费者忠诚的前提是必须加强营销道德建设,为消费者创造并传递有价值的产品或服务,而不仅仅是营销手段的应用.与此同时,企业也应为消费者理性的培养切实负起责任,以实现消费者忠诚与理性的均衡统筹,从而为企业的长远发展奠定坚实基础.     

招商引资中的市场营销学

随着我国改革开放的进一步深化，沿海各城市及内地相继出现了一批经济技术开发区。它的主要意义在于利用国家和当地政府给予的优惠政策，鼓励并激发区内各企业的高速发展，从而带动当地经济的繁荣。其运行机制是开发区管委会作为当地政府的派驻机构，在独立对当地政府负责的基础上，对开发内的相关职能实行统一领导、规划和管理。吸引外国直接投资（FDI）是开发区经济的重要增长点。随着国家对外商投资领域的放宽，各开发区都加大了在招商引资方面的力度。本初步探讨如何在招商引资中引进市场营销的概念和策略，从而使开发区的招商引资工作能更上一个台阶。     

互联网时代营销学的教学研究

在互联网时代下,营销学理论不断更新,对营销人员的要求也越来越高,所以探究互联网时代营销学的教学具有非常重要的现实意义。基于此,文章首先论述营销学的重要性及互联网时代的新要求,其次提出互联网时代下营销学教学中存在的问题,最后根据实际情况提出解决的对策。     

营销学的回顾与中国营销学的展望

现代意义的市场营销思想最初始于 2 0世纪初。营销从传统的经济学转入管理学研究 ,标志营销管理时代的开始 ,4P’s的提出奠定了管理营销的基础理论框架 ,如何将国际成熟的营销理论与方法和中国转型市场完成对接 ,是当前摆在我国营销学界和企业界面临的一个重大课题。尽管世界著名营销学者对营销未来发展的看法显得多元化 ,但网络营销无疑是 2 1世纪营销的焦点。     

A Conceptual Framework for Understanding the Effects of Corporate Social Marketing on Consumer Behavior

This theoretical paper develops a conceptual framework that explains how companies can influence consumer behavior in terms of both social and business benefits through their corporate social marketing (CSM) initiatives. Drawing from the source credibility literature, the article asserts that the effectiveness of CSM depends largely on the corporate credibility of a company in supporting a social cause (“CSM credibility”). Based on this assertion, the framework identifies ten different antecedents of CSM credibility, which are organized into (1) attributes of the company, (2) attributes of the CSM initiative, and (3) attributes of the cause. Furthermore, this framework shows that CSM credibility affects the two examined consequences, intended prosocial behavior and consumer loyalty. Several research and managerial implications are developed based on the propositions specified in the framework.     

基于消费者心理模型的营销策略分析

心理模型对消费者的购买决策影响巨大。基于心理模型下的模糊营销,应依据消费者所处场合,匹配性宣传产品,适当性投放产品以建立和顺应模糊心理模型;隐喻心理模型则是依据消费者的心理去塑造商品形象,明确企业的核心竞争力和核心创意,并实践企业的核心创意;潜意识心理模型是依据消费者潜意识的趋同效应、环境效应和促销等购买动因来制定营销策略,从而有利于企业根据不同的心理模型制定相应的营销策略,在激烈的市场竞争中顺应消费者心理,促进消费者做出积极的购买决策。     

Consumer Trust,Social Marketing and Ethics of Welfare Exchange

The global corporate scandals such as Enron, Worldcom and Global Crossing have raised fundamental issues of business ethics as well as economic, social and anthropological questions concerning the nature of business competition and global capitalism. The purpose of this conceptual paper is to introduce the concept of “welfare exchange” to the existing notions of economic, social and anthropological notions of business and exchange in markets and society in the 21st century. Global competition and business success in the 21st century continue to raise the nature of economic value and the interaction among diverse actors in international markets, institutions and society. We believe that the nature of such exchange between consumers and organizations, which can also be termed social marketing, need to increasingly take into account a welfare and ethical component. In this paper, we introduce our concept of welfare exchange to emphasize the importance of such welfare and ethical issues in the global business environment of the 21st century.     

基于消费者理性化与主权化的营销思维重组

本文认为,随着金融危机的爆发,中国消费者的心理及行为特征已经呈现理性化与主权化交织的状态,既关注产品和服务的性价比,同时坚持原有的品牌偏好,注重商品的符号价值,通过消费来进行自我建构和社区联系,追求真实与短暂的愉悦和刺激,注重参与和体验.部分营销技术也因此失去其效用.这就要求我们站在一个新位置进行营销思维重组:营销的聚焦可由具体性的营销组合操作转变到注重对消费者的了解和营销生态的把握,在保证产品质量和安全等基础营销责任的同时消解营销霸权而贴近消费者,让渡市场权力,让消费者通过体验和参与来进行自我价值的创造.     

再制造耐用消费品营销策略及消费者行为特征研究综述

消费者的异质性需求与行为特征对"新产品-废旧产品-再制造产品"的循环有关键影响。因此,需从消费者角度考虑多重因素对再制造耐用消费品营销策略的影响。从以下角度对研究文献梳理:再制造耐用消费品定价决策、再制造消费品营销策略以及消费者的行为特征。发现:缺乏从消费行为的角度,系统探讨再制造耐用消费品的营销策略,没有详细分析消费者购买动机、意向与支付意愿。未来可以研究的方向为:从消费者购买意愿、感知风险、感知收益角度研究再制造耐用消费品的产品、定价、渠道与促销策略;研究影响消费者购买动机、购买意向与支付意愿的因素等。     

Opinions on Consumer Issues: A Review of Recent Studies of Executives and Consumers

How do consumers and marketers differ in their views on consumer issues? Have these differences changed over time? In an attempt to answer these questions, this paper compares findings from five major attitudinal studies conducted between 1971 and 1977, which examined the attitudes of the two groups. This analysis focuses on five key issue areas: product quality, advertising, consumer information, perceptions of corporate attitudes and government regulation. Consumers and business executives were found to have wide differences of opinion in all the studies examined. The differences were particularly sharp on perceptions of corporate attitudes and on the need for more government regulation.     

关系营销理论评述与本土化新解

关系营销作为对传统交易营销的发展早已引起学界的广泛关注和讨论.本文梳理了关系营销的概念及理论体系,对现有概念及体系进行评述,并结合华人社会的关系研究,探讨了关系营销概念的本土化问题,提出对关系营销的本土化新解,指出了本土化的研究方向.     

Creative Strategies in Social Media Marketing: An Exploratory Study of Branded Social Content and Consumer Engagement

This study employed a content analysis of the creative strategies present in the social media content shared by a sample of top brands. The results reveal which social media channels are being used, which creative strategies/appeals are being used, and how these channels and strategies relate to consumer engagement in branded social media. Past research has suggested that brands should focus on maintaining a social presence across social channels with content that is fresh and frequent and includes incentives for consumer participation (Ling et al., 2004). This study confirmed the importance of frequent updates and incentives for participation. In addition, several creative strategies were associated with customer engagement, specifically experiential, image, and exclusivity messages. Despite the value of these creative approaches, most branded social content can be categorized as functional.