Interviewing and surveying over the phone: a reflexive account of a research on parenting

This paper is on the role that the phone plays in a mixed-methods empirical research. In the current sociological literature, the phone is a methodological object associated with quantitative fieldwork, while little is said on the phone as a tool for qualitative research. We reflect here on a case study on the use of parental leaves by fathers in Spain, which included the phone as the only communication tool between researchers and subjects. We collect out own experience as interviewers in the qualitative phase of the research project, and interviewed surveyors working in the field. We analyze the discursive data following grounded theory principles and compare the use of both techniques in the data gathering process, including sampling and design. Thus, we consider interviewing and surveying as mediated communication situations. Our findings show that the value of the phone as a tool for research is a matter of adequacy to a given methodology, rather than an issue of validity, reliability, or credibility.     

Business ethics: the materiel/manufacturing perspective

The discussion of purchasing practices and product integrity, which have ethical implications for materiel/manufacturing management, serves to illustrate how routine decisions can have larger implications for the firm as a whole. Management needs to take a proactive role in confronting ethical issues by (1) demonstrating a corporate commitment to sound ethics in business practices, (2) providing written policies where appropriate to provide a basis for sound ethical conducts, (3) educating various functional areas to understand their responsibility in seeming unrelated ethical problems, (4) delegating authority in ethical issues where such issues are considered in decision making, and (5) fostering interfunctional communication as a means in establishing corporatewide responsibility. The basic philosophical principles of JIT serve as a blueprint for recognizing and managing ethical responsibility. The unexpected by-products of a JIT implementation may be vendor/customer good will and an excellent reputation for the firm.     

Relational care in communication as the basis of nonprofit fundraising: Theorizing professional ethics based in stewardship and ethics of care

At its core, fundraising is relationship building. Therefore, ethical fundraising requires cultivating genuine, care-based relationships between various stakeholders by considering relational goals and communicative practices. We advance an ethics of care-oriented approach toward fundraising based in nurturing authentic relationships with multiple organizational stakeholders, including donors, employees, beneficiaries, and volunteers. Drawing upon ethics of care and stewardship scholarship based in public relations, the purpose of this article is to propose relational care in communication through dialogue as an ethical springboard of nonprofit fundraising.     

Normative fundraising ethics: A review of the field

The ethics of fundraising has received scant attention in the academic literature, while there is not a huge amount in the grey and practitioner literature either. There is little that explicitly describes normative theories of fundraising—broad concepts of how fundraising ought to be practised, from which recommendions for applied ethical practice can be drawn. This is the first review of the literature on fundraising ethics, articulating, synthesing and naming (often for the first time) 14 ethical theories/lenses that can be inferred (few are explicitly stated as normative ethical theories) from the literature. In so doing, this review provides scholars and practitioners with a much firmer conceptual foundation for examining and developing professional fundraising ethics, and for analysing applied practice and finding solutions to the ethical dilemmas in applied practice.     

Contextualising diversity management in the Middle East and North Africa: a relational perspective

This study examines the clash between diversity policies as designed in the West and the challenges in implementing these in the Middle East and North Africa region. We contribute to the role of context in diversity management by studying how HR managers deal with diversity policies when the Western approach and the local context are perceived as being incompatible. Twenty HR/diversity managers working for multinational companies in nine different countries in the Middle East and North Africa region were interviewed. The findings show that a manager's understanding of the interrelated nature of multilevel factors of the local context influences the strategies adopted. Three strategies to deal with the perceived clash are identified: forcing a Western approach upon the local country, a reframing strategy where existing policies are reformulated to fit the Western requirements, and a sensitive approach in which the local context is considered. The study suggests that multinationa.l companies have to adapt diversity policies to local multilevel factors of the country in which they operate.     

Reflections on developments in institutional theory: Toward a relational approach

In this review article, we reflect upon recent developments in institutional theory with particular emphasis on first, how organizational fields have been conceived and second, on how action has been conceptualized and incorporated into institutional accounts. We show that progress has been made in regard to our understanding of field level processes and the role of institutional actors. However, we also identify a number of weaknesses and challenges, which we assess in the context of developing a relational approach to institutional analysis.     

Applied linguistics research in three decades: a methodological synthesis of graduate theses in an EFL context

Quality & Quantity - The recent years have witnessed an increasing awareness in methodological issues in the field of applied linguistics, which brought about what Byrnes (Mod Lang J...     

Women in business: entrepreneurship, ethics and efficiency

This article begins by reviewing some of the main theoretical approaches to entrepreneurship. We then discuss the measures proposed in the literature to benefit women, facilitating reconciliation of work and family life and examining the view of authors who consider the negative effects of these measures. Finally, we contemplate situations where the measures benefiting women are based on economic or ethical reasons. This last section qualifies the universalist approach underlying work-family life reconciliation, describing the context for interaction between women and entrepreneurial activity.     

Absenteeism in Israeli schoolteachers: An organizational ethics perspective

Two studies are presented with the purpose of investigating teacher absences in Israel from the perspectives of organizational normative behavior (Study 1) and organizational ethical climate (Study 2). Study 1 posits that absence may represent shirking behavior, and tested this hypothesis by investigating temporal absence trends of the entire public teacher population in Israel around weekends, holidays, and days of heavy workload. Results provide evidence which supports our theoretical expectations. Study 2 proposes that teachers' work absences are associated with the school's ethical climate. Using a sample of high-school teachers, our results supported this hypothesis, particularly for low-seniority and non-tenured teachers. We suggest that the normative behavior and ethical climate perspectives offer new vistas for advancing our understanding of absence behavior in organizations.     

Gender,careers and flexibility in consultancies in the UK and the USA: a multi-level relational analysis

Management consultants are a core group of knowledge workers, and interest in their work and the organisational environment in which they operate has intensified. However, the role of policies at a national and organisational level in influencing gender regimes in this field of work remains unclear. This paper examines the organisation of careers and flexibility from the perspective of management consultants from the UK and US offices of two case study firms. The findings cast light on the role of macro- and meso-level policies together with the characteristics of the occupation and its client-focus in gendering careers and flexibility. These outcomes point to the need for the structures and policies supporting women and flexible working in these types of firms to be modified accordingly, particularly given that these firms make recommendations to clients nationally and internationally.     

Containing conflict: a relational approach to the study of high-involvement work practices in the health-care setting

This study extends strategic human resource management research by focusing on the effects of high-involvement work practices (HIWPs) on relational outcomes with customers (patients). The authors provide evidence that relational dynamics among employees act as a mediating mechanism for the relationship between workplace practices and these outcomes. In particular, we propose that human resource management practices designed to increase employees' involvement at work reduce the level of organizational conflict among employees, which, in turn, affect employees' conflict with patients and their families. Using a two-wave longitudinal survey of 378 patient care providers at 20 nursing homes, the authors argue that the effect of HIWPs on conflict between nursing home staff and patients and their family members is mediated by task and relationship conflict among employees. The results provide strong support for the mediating role of organizational conflict among employees by documenting that the negative effect of HIWPs on employees' conflict with patients and their families is mediated by the reduced levels of task conflict and relationship conflict among employees. The study's findings shed new light on the relational mechanism through which HR practices affect employees and customers. Scholarly and practical implications are discussed.     

Questioning quotas: applying a relational framework for diversity management practices in the United Arab Emirates

The use of quota systems to improve demographic diversity in organisations is receiving mixed responses from commentators. This article demonstrates that the normative success and failure of a quota system is contingent upon the multi‐level and relational dynamics of the diversity management intervention, which uses the tool of quotas. Focusing on a quota system, which seeks to promote localisation of the workforce in the United Arab Emirates, this article presents a longitudinal case study. We analyse the multi‐level dynamics of the implementation of the quota system to show how the interdependence of these levels influenced the outcome of the quota programme. The study also accounts for the complexity of normative assessment of the quota‐based diversity intervention by illustrating how a diverse set of vested interests, a multiplicity of discourses and the interplay of schemas of change, support and resistance between managers and employees come into play.     

Revisiting the interplay between contractual and relational governance: A qualitative and meta-analytic investigation

Although extant literature has shown that formal contracts and relational governance play a key role in interorganizational relationships, the nature of their interplay still remains equivocal. To better understand the relationships between contractual and relational governance, we conducted a qualitative review and meta-analysis of the existing literature. Meta-analytic results from 33,051 interorganizational relationships across 149 empirical studies have indicated that contractual governance is positively related to both sides of relational governance—trust and relational norms. Our results have also indicated that contracts, trust, and relational norms jointly improve satisfaction and relationship performance and jointly reduce opportunism. These findings provide strong evidence for the complementarity arguments of the contractual–relational governance relationships and their joint impacts on performance. We also found that the mutual relationships between contractual and relational governance are moderated by the institutional environments, the interorganizational relationship type and length, and the construct measurement of contracts. Overall, this study provides new insights on when contractual and relational governance complement or substitute each other. We discuss the implications of our study for theory and practice and propose a research agenda for future research on governance in interorganizational relationships.     

和谐城市建设的伦理思考

通过对和谐城市建设进行伦理内涵和伦理诉求的伦理思考,推动现代城市建设的和谐化转向。围绕生态伦理人与自然和谐统一的基本主张,对和谐城市进行了理论阐释。     

Europe in the year 2000: three pitfalls ahead

This paper analyses three problems facing the EU in the near future: (1) A move towards majority decision-making would impose costs upon the minority and restrict freedom. (2) A European Bill of Rights would give the European Court more centralising power. (3) European determination to strengthen and separate its own military forces within NATO bodes badly for the future of the Organisation.     

Performance management in context: formative cross-functional performance monitoring for improvement and the mediating role of relational coordination in hospitals

Recent research suggests that to fully realise its potential, performance management should be bespoke to the social context in which it operates. Here, we analyse factors supporting the use of performance data for improvement. The study purposively examines a developmentally oriented performance management system with cross-functional goals. We suggest that these system characteristics are significant in interdependent work contexts, such as health care. We propose and test that (a) relational coordination helps employees work effectively to resolve issues identified through formative and cross-functional performance monitoring and (b) that this contributes to better outcomes for both employees and patients. Based on survey data from management and employee representatives across Irish acute hospitals, the study found that perceptions of relational coordination mediated the link between formative cross-functional performance monitoring and employee outcomes and partially mediated the link between formative cross-functional performance monitoring and patient care. Our findings signal potential for a more contextually driven and interdependent approach to the alignment of management and human resource management practices. While relational coordination is important in health care, we also note potential to identify other social drivers supporting productive responses to performance monitoring in different contexts.     

On becoming a sociomaterial researcher: Exploring epistemological practices grounded in a relational,performative ontology

What is the role of the researcher in a world that is continuously enacted and reconfigured in sociomaterial practices, a world in which subject and object, structure and agency, body and mind, knower and known, are assumed to be ontologically inseparable? In this article, I explore this question by drawing on my own experiences of reconsidering essentialist and representationalist assumptions, and becoming a sociomaterial researcher. My exploration draws on my experiences of conducting a qualitative longitudinal case study at the Swedish Migration Board. Specifically, I show what it can mean to ‘invite materiality’ into interviews, examine the conditions of possibility to become in certain ways by tracing the genealogy of practices, and engage with data relationally rather than categorically. By accounting for my experience of working through these practices, I aim to develop and articulate an understanding of what the ontological position underlying a sociomaterial approach implies for epistemology, and of how we can act (or, rather, intra-act) more creatively and responsibly as sociomaterial researchers. Moreover, I highlight differences in the kinds of knowledge that a sociomaterial approach grounded in relational and performative onto-epistemologies, as opposed to a socio-material approach, grounded in critical realism, produce about the unfolding of organizational practices—specifically, the practices unfolding in the reception area of the Swedish Migration Board. The paper contributes to the current debate on sociomaterial approaches, and in particular to the development of practices available to draw upon for researchers taking a sociomaterial approach.     

The (im)possibility of ethics in the information age

This paper is concerned with the possibility that the ethical claim of the other, that sense of being bound to the other, may becoming more and more difficult to experience as information technology increasingly mediates our social being. The paper will support the supposition of Don Caputo that obligation does not emanate from codes, imperatives or moral arguments. Rather it will argue that obligation takes hold of us from within disaster. Obligation, our being bound-to, finds us when we come face to a face in disaster. The paper will argue that electronic mediation is inducing a sense of hyperreality into our world (Baudrillard). It will argue that this hyperreality is making our ethical sensibility nebulous to the point that we are not coming face to face with our obligations. An analysis of the Baring bank disaster will be used to demonstrate the point. The paper will show that Nick Leeson was in a hyperreal world in which he was not able to come face to face with the victims of the disaster. The electronic hyperreal world of financial markets, where traders deal in abstract numbers, movements on the screen, made it possible for him to look over and past the faces and proper names of the victims; their claim became diffused in the numbers on the screen, not real cash only numbers, not real people with faces and proper names, just numbers. If this supposition seems tenable what are we to do? The paper argues that we do not need more codes, imperatives or moral arguments, as such. Rather we need to keep our lives at the resolution, of faces and proper names—if obligation happens this is where it is likely to be.     

The Innovation Imperative: An analysis of the ethics of the imperative to innovate in public sector service delivery

Innovating to improve public service is regarded as potentially obligatory, not merely laudable, part of good public management. However, the moral content of an obligation to innovate is not well understood. How can we innovate ethically? In academic bioethics and research ethics, the obligatory nature of the ‘research imperative’ is discussed and criticized. In this article, I outline the content of what I call the ‘innovation imperative’ and draw a parallel between the innovation imperative and the research imperative, arguing that the ethical principles that govern innovation in public service are similar to those governing research imperative in biomedical sciences.