Who decides the shape of product markets? The knowledge institutions that name and categorise new technologies

We consider naming and categorization practises within the information technology (IT) arena. In particular, with how certain terminologies are able to colonise wide areas of activity and endure for relatively long periods of time, despite the diversity and incremental evolution of individual technical instances. This raises the question as to who decides whether or not a particular vendor technology is part of a product category. Who decides the boundaries around a technology nomenclature? Existing Information Systems scholarship has tended to present terminologies as shaped by wide communities of players but this does not capture how particular kinds of knowledge institutions have emerged in recent year to police the confines of technological fields. The paper follows the work of one such group of experts—the industry analyst firm Gartner Inc.—and discusses their current and past role in the evolution of Customer Relationship Management (CRM) software. We show how they make regular (but not always successful) ‘naming interventions’ within the IT domain and how they attempt to regulate the boundaries that they and others have created through episodes of ‘categorisation work’. These experts not only attempt to exercise control over a terminology but also the interpretation of that name. Our arguments are informed by ethnographic observations carried out on the eve of the contemporary CRM boom and interviews conducted more recently as part of an ongoing investigation into industry analysts. The paper bridges a number of disparate bodies of literature from Information Systems, Economic Sociology, the Sociology of Scientific Knowledge, and Science and Technology Studies.     

Differences Between Clients’ and Vendors’ Perceptions of IT Outsourcing Risks: Project Partnering as the Mitigation Approach

Information technology (IT) outsourcing has been a business practice for more than two decades. Researchers have suggested successful risk management as a key factor in successful IT outsourcing projects implementation. The documented investigations, however, have mainly addressed risk management only from a single perspective of either clients or IT vendors. Considering only one perspective allows for an omission of possible risks considered critical by the other party, as suggested by agency theory. This study explored the potential perception inconsistency regarding the risks between the client and the vendor for IT outsourcing projects by using a quasi‐Delphi approach. The analysis results indicated some inconsistencies in the risks perceived by the two parties: (1) the clients regarded (a) lack of vendor commitment to the project and (b) poor vendor selection criteria and process as top critical risks but the vendors didn't; and (2) on the other hand, the vendors perceived (a) unclear requirements and (b) lack of experience and expertise with project activities as significant risks but the clients didn't. Insights into how the client and the vendor perceive risks may help both parties determine how to partner and manage project risks collaboratively to succeed in outsourcing.     

Figuring out IT markets: How and why industry analysts launch,adjust and abandon categories

Despite being a source of significant change, there has been little focus on how and why industry analysts constantly launch, adjust and abandon market-defining categories. To address this issue, we investigate the Big Three industry analyst firms and find that they promote categories clients find valuable and adjust or abandon those no longer attracting attention. Bringing together insights from information systems research and category scholarship, we show that industry analysts ensure their expertise is seen as relevant to clients through material and visual processes theorised as category-work, figuring-work, and client-mapping, which together create client-induced categories’. This novel theorisation throws light on the processes market intermediaries use to align categories with client concerns and how incorporating categories in graphical figurations can intensify the cycle of category creation and abandonment. It also enhances understanding of the dynamics surrounding transitory terminologies and opens up new research opportunities for studying IT markets.     

Modelling market fundamentals: A model of the aluminium market

The standard approach to modelling primary commodity markets under rational expectations is to relate the commodity price to the production and consumption ‘surprises’ (i.e. the innovations on the equations). Using the world aluminium market, we show how this approach can be modified so that both the price and stock can be written in terms of one or more market ‘fundamentals’ which reflect the supply—demand balance on the market. This approach allows joint estimation of production, consumption, stock demand and price equations subject to cross-equation restrictions. It may be seen as a formalization of the approach adopted by metals industry analysts.     

Food fight! Immigrant Street Vendors,Gourmet Food Trucks and the Differential Valuation of Creative Producers in Chicago

Immigrant street vendors in Chicago have fought for decades without success to change the restrictive and punitive city ordinance governing their work. The failure of the immigrant street vendors stands in marked contrast to the successful efforts of gourmet food truck entrepreneurs, who within only two years convinced the Chicago City Council to pass an ordinance permitting their work. The differential regulation of street vending reveals how local politicians use the rhetoric of the ‘creative’ city to justify building a city that appeals to young urban professionals, while simultaneously marginalizing the possibilities of working‐class immigrants to shape the city to their desires. This article aims to add to the literature on the politics of the creative class by demonstrating how discourses of creativity and entrepreneurialism get mobilized by competing interests, and how racial‐ethnic attitudes become integral to these discourses. The contrasting experiences of the vendors force us to ask: Why is the creativity of food truck entrepreneurs valued over the creativity of street vendors when, according to Richard Florida, creative class cities are supposed to be tolerant and immigrant‐friendly? Whose ‘creativity’ gets to be part of the ‘creative’ city? I draw on interviews with street vendors and a discourse analysis of media coverage of vending debates.     

How Analysts Process Information: Technical and Financial Disclosures in the Microprocessor Industry

Abstract

Following Bradshaw (‘Analyst information processing, financial regulation, and academic research’ [2009], and Analysts' forecasts: What do we know after decades of work? [2011]), this paper examines how analysts process information, particularly in an information environment characterised by multiple and potentially complementary information sources. The setting is the microprocessor industry, one in which technical information is particularly significant and complex to digest. Based on 3837 analyst earnings-forecast revisions, issued by 134 analysts, we examine quantitatively the speed, magnitude, and information content of the reactions of individual analysts and subgroups of analysts to both periodic and timely technical disclosures, and as a complement to periodic financial disclosure. We find that analysts are much slower to react to timely technical disclosures than they are to periodic financial disclosures. We find also that technical and financial disclosures complement each other. Furthermore, we find that there is a ‘hierarchy’ of analysts in this particular industry, as evidenced through the strength of reaction to timely technical disclosures. Finally, we find that lower speed in reacting to timely technical disclosures and a higher intensity in the use of timely technical disclosure (in conjunction with periodic financial disclosure) result in greater accuracy, and that more experienced analysts tend to be less accurate. We suggest that the findings may have implications for other industries such as Bio-Tech Pharma.     

Knowlege networks for innovation in small Scottish software firms

This paper examines the emergence of small indigenous software companies in Scotland, focusing on the strengths and weaknesses of the region's socio-economic infrastructure as a foundation for innovative new business ventures. Following a brief review of some of the accepted wisdom on high-tech start-ups and regional economic development the paper provides some background information on the Scottish region, comparing new firms in the software industry with the foreign multinationals that dominate the local IT industry. A framework - the ‘sociotechnical constituencies’ approach - is then proposed that allows the author to examine networks of specialist knowledge that underlie new business development. Agglomeration effects and the influence of ‘clusters’ of complementary types of knowledge, expertise and innovative competencies at the regional level are at the heart of the analysis. The framework is applied to a sample of local firms, looking at how ‘learning’ via sociotechnical networks underlies their evolution. Policy-makers' attempts to boost the region's new business birth rate and promote the hoped-for ‘silicon glen’ effect are viewed in the light of the study's findings.     

一种考虑供应商转换成本的多期供应商选择模型

为解决供应链中多期多种产品的供应商选择问题,对现有的供应商选择模型进行了改进,综合考虑供应商供应能力、交货提前期等限制,以及供应商转换成本、交易成本和批量库存成本对供应商选择方案的影响,建立了混合整数规划模型,以确定每个时期每种产品的最优供应商选择方案及供应量,并通过实际算例验证了模型的有效性。     

Urban Operating Systems: Diagramming the City

A set of software/hardware packages developed by IT companies for the urban market is transforming the way in which cities are imagined and configured. These urban operating systems (Urban OS) embody important presumptions about what constitutes appropriate knowledge and forms of decision making, pointing to how novel forms of ‘smart' or ‘computational' urbanism may govern urban life. Arguing that an analysis of the interface between the urban and IT requires a broader historical and theoretical perspective, the article traces the ways in which the city has been diagrammed as a space of power since the nineteenth century and highlights the antecedents of Urban OS present across different domains of life—particularly in military and corporate enterprises. Relaying the urban as an efficient logistical enterprise, and operating as a piloting device (Deleuze and Guattari, 1987), the Urban OS appears as an emerging urban diagram introducing an informational diagrammatic of control. We focus on five archetypal framings of how Urban OS envision the city, illustrating how a new corporate rationality of control based on functional simplification and heterogeneous reintegration seeks to take hold in the city (via re‐engineering, agility, modularity, flexibility and configurability).     

HRM in the global information technology (IT) industry: Towards multivergent configurations in strategic business partnerships

This paper responds to calls for theory development in relation to processual and meso-level explanations of ‘crossvergence’ in strategic partnerships. It contributes by reviewing the extant literature on convergence-divergence-crossvergence theory in the context of the global information technology (IT) industry and argues for the presence of ‘multivergence’ or ‘multiple configurations of crossvergence’ in an industry sector that relies extensively on strategic business partnerships. We posit and argue that the relevance of multivergence extends beyond the global and offshore IT industry to include strategic partnerships in offshoring in services and manufacturing firms. Overall, this paper identifies the processes and meso-level factors that lead to multivergence in IHRM practices and presents future research directions and ideas on this topic.     

The Management of Creative Vision and the Economics of Creative Cycles

This paper proposes a new theory of variability in innovation performance in managerial firms that contract ‘creative vision’. We argue that such firms are prone to ‘creative cycles’ that arise from uncertainty‐induced systemic overshooting that can threaten the firm's financial viability, requiring managers to shift control back to risk‐averse financial controllers. But this creates opportunities for competing firms to engage in bold creative visions, threatening the firm's market viability and inducing control to shift back to newly contracted suppliers of ‘creative vision’. We discuss how this ‘principal‐agent‐agent’ mechanism plays out, the types of uncertainty that drive it, and consider the industry‐level externalities it induces. Copyright © 2015 John Wiley & Sons, Ltd.     

Finance and Growth: Evidence from Some Arab Countries

Abstract

Some analysts contend that the ‘size effect’ -the higher returns associated with small-capitalization companies over those with large-capitalization, are a myth. Most empirical studies to date relate to U.S. stock exchanges. Since the Tel-Aviv Stock Exchange is considered an ‘emerging market,’ it is valuable to explore this phenomenon in this market.

This empirical study considers the performance of individual stocks and two alternative portfolios. The results show that the ‘size effect’ does not exist on the TASE, and that the large-capitalization stocks and portfolios generated higher returns versus their small-capitalization counterparts. Thus, the ‘size effect’ may only be a myth.     

钢铁双雄:“非常”撞线

两大临海基地的获批对宝钢、武钢提升竞争力意义重大,但对深陷产能过剩的中国钢铁工业来说,又多了一层忧虑如果你参加的是一场历经30余年的长跑,撞线的那一刻,会是怎样的心情?眼下,湛江市市长王中丙就是这样一位"跑部钱进"的"运动员"。5月24日下午,刚刚走出国家发改委大门的他,再也按捺不住心中的狂喜,手捧批文,深情一吻。湛江本地媒体的报道甚至将这一"历史性的时刻"精确到了分钟:"5月24日17时08分,从国家发改委传来好消息:全市人民企盼已久的湛江钢铁项目经报请国务院原则同意之后,正式获得国家发改委     

综合性IT企业上市融资分析

股票市场能够把IT产业中具有发展潜力．有成长业绩的企业挑选出来，通过股票市场融资使其获得进一步发展的资金支持。本文先对IT企业融资渠道及现状进行分析，而后运用统计方法对福建省一个典型的综合性IT企业新大陆集团的上市融资成效进行分析，说明IT企业是如何通过股票市场融资来发展壮大的。     

CREDIT DEFAULT SWAPS: HAS THE GFC INFLUENCED PERCEPTIONS OF THEIR UTILITY FOR BANKS?

Credit Default Swaps (CDSs) are considered as one of the most versatile financial innovations of the 21^st century. Since its inception, the credit derivatives market has grown to a peak of $64 trillion in 2008 in terms of gross notional values (Cont, 2010 ). However, after the onset of the GFC, this market has decreased to a large extent. While there is evidence that promotes the risk reduction properties of CDSs, there is a growing body of research post GFC that identifies destabilising effects of these instruments. In this paper, I review the relevant scholarly literature and provide evidence of how the views on CDSs have changed post GFC due a deeper investigation of issues such as systemic risk, regulatory arbitrage, information asymmetry and risk‐taking, among others, in the banking industry. This paper provides a survey of the literature of views ‘for’ and ‘against’ the use of CDSs during pre and post GFC periods and finally concludes that in comparison to the pre GFC period, post GFC there is a significant increase in the literature that highlights the detrimental nature of CDSs.     

传统物流企业:强于大市

来自传统物流板块的企业业绩表现出了"强于大市"的可喜局面。又到一年晒"报"时。截止到本月,国内各上市公司年报相继曝光。近年来被视为资本市场热点的物流板块企业也集中发布了2011年的年度报表。中储发展股份有限公司(以下简称"中储股份")4月24日在股东年会上正式发布2011年中储股份年报,作     

When tools ‘bite first’: How tools-for-reflection (do not) afford reflection and knowledge creation

The paper delineates how our understanding of reflection and knowledge development changes, if we drop the widespread assumption that objects such as tools merely ‘talk back’ (Schön) or ‘bite back’ (Engeström & Blackler) when humans use them. By drawing on the notion of affordances, the paper provides an account of how tools ‘bite first’, which means that their materiality pre-reflectively affords certain patterns of thinking and acting as well as affective states while others are less likely. My 12-month action ethnography basically offers three insights. First, my findings indicate that a tool’s materiality which affords flexibility, complexity, embodied engagement, and happiness is more likely enacted as ‘facilitative reflection’, a type of reflection that results in knowledge creation. Second, if a tool’s materiality affords less flexibility, an entity-focus, detached interaction, and frustration, ‘oppositional reflection’ is enacted, a second type of reflection that does not result in knowledge creation. Since only ‘facilitative reflection’ results in knowledge creation, the affordances-based account of tools-for-reflection also challenges the widespread argument that reflection leads to knowledge creation. Third, I offer some fresh insights into the relation between a tool’s materiality, breakdowns, and associated affective states.     

Global Best Practice or Regulating Fiction? Street Vending,Zero Tolerance and Conflicts Over Public Space in New York, 1980–2000

In global urban studies, different cities often serve as stand‐ins for various policy approaches. New York is closely associated with zero tolerance/quality of life policing—specifically the ways this crime‐fighting technique was used to manage and regulate public space in support of broader urban redevelopment goals. Whether celebrated or criticized, the image of New York as a city that was successful in ‘cleaning up’ public space has been exported across the globe, and has been invoked by a number of cities as they embark on their own projects to clear street vendors and other unwanted actors from public space. This article will challenge this established narrative through an examination of struggles over street vending and public space in New York during the 1980s and 1990s. It will show how the revanchist project of public space management was challenged and ultimately limited by vendors using discourses of free market populism and entrepreneurship. It demonstrates the ways in which the image of New York as a city of settled and well‐regulated public space does not tell the complete story, and how New York, like many other ordinary cities across the globe, is a city of contested spaces and uncertain regulatory effectiveness.     

Responding to ‘Skill Shortages’: Recruitment and Retention In A High Technology Labour Market

Gordon Causer, who is a Lecturer in Sociology in the Department of Sociology and Social Policy at the University of Southampton, and Carol Jones, who is Senior Lecturer in Employee Relations in the Lancashire Business School, University of Central Lancashire, explore the responses of twenty electronics companies in central Southern England to problems of recruitment and retention of professional engineers employed in research, design and development functions. They argue that organisations might be expected to treat such staff as a long-term resource, subject to processes of careful selection, extensive training and flexible utilisation. In practice these tendencies are modified to a greater or lesser degree by a variety of structural constraints, including the volatile nature of the electronics industry, the disciplinary heterogeneity of its labour force, the funding of research and development activities and the labour market conditions faced by organisations.