Unpacking ostensive and performative aspects of organisational routines in the context of monitoring systems: A critical realist approach

Drawing on the theory of organisational routines as generative systems, we deploy a critical realist approach based on Searle's philosophy of language to analyse the generative mechanisms that specify the pre-conditions for recognisable, repetitive patterns of interdependent activities. Using the example of the organisational routines implemented in Germany to monitor the allocation and disbursement of the European Social Fund, we contend that constitutive rules of the type “X counts as Y in context C” are at the very centre of organisational routines. Such rules consist of generative mechanisms that account for the emergence of the ostensive aspects of organisational routines out of artefacts and/or procedures in a social structure of power relations. We further claim that, far from being proxies for the ostensive aspects of routines, artefacts whether tangible or intangible are instantiations of such ostensive aspects on a par with any other performative aspects of routines. On this basis, a re-conceptualisation and a re-labelling of the ostensive and performative aspects of routines are proposed. The former are the result of the activation of systems of constitutive rules, i.e. actual routines in critical realist terminology, the latter are patterns of interdependent activities instantiating the ostensive aspects of routines, i.e. empirical routines in critical realist terminology. Implications for theory and practice are discussed by developing a model of organisational routines that interweaves extant research streams.     

The digital is different: Emergence and relationality in critical realist research

When analyzing empirical phenomena, the implicit or explicit assumptions we have of relationality guide what we take as the primary units of analysis and how we study them. This paper investigates and expands on the notion of relationality and relational explanations in the Critical Realist (CR) paradigm of Information Systems (IS) research. As digital technologies are becoming increasingly adaptive to the social and socio-technical structures they are embedded in, it is necessary to expand the field's conceptual tools in its study of digital phenomena. Therefore, to explain why the digital seems more tightly coupled to social phenomena than other types of technologies, the concept of transformational emergence is introduced. The key argument is that the malleability of digital entities entails that they are disposed to transform by emergence, which is key to understanding the constitutive relationality between the social and the technical in contemporary digital phenomena. This has fundamental implications for CR-based theories in the IS field, most notably Affordance theory and Representation theory.     

Capturing complexity: developing an integrated approach to analysing HRM in SMEs

This article presents a framework to evaluate HRM in small and medium‐sized enterprises (SMEs), using an open systems theoretical perspective. In presenting an open systems perspective the objective is to overcome the limitations of existing theorising in HRM, in particular to facilitate a move away from the ‘small is beautiful’ versus ‘bleak house’ stereotypes evident in much of the literature concerned with HRM in SMEs. The evidence is drawn from six SMEs operating in the Republic of Ireland, using a case study method. The findings show that a complex interplay of external structural factors and internal dynamics shaped HRM in each of the companies. HRM was not the coherent set of practices typically identified in the literature but rather was often informal and emergent. It is argued that the open systems theoretical framework enables a move beyond mere recognition of the complexity and heterogeneity of HRM in SMEs, towards an understanding, accommodation and explanation of particularistic factors.     

Alternative transportation modes in an urban land use model: A general equilibrium approach

This paper presents and analyzes a general equilibrium transportation demand model. The model was applied to hypothetical cities with populations of 1 and 2 million. Data and coefficients for those cities were obtained from existing metropolitan areas of equivalent sizes. A subway system is found to be uneconomical in the hypothetical city with one million population and with an average population density of 4400 per square mile. However, it is found to be economical and desirable for the hypothetical city with two million population and with an average density of 6900 per square mile.     

Job analysis and the sociotechnical approach to quality: A critical examination

Organizations in pursuit of quality have generally taken one of two paths. The traditional TQM path emphasizes managerial control over organizational systems, while the sociotechnical path seeks to deemphasize hierarchical control and transfer managerial functions to teams. Organizations structured around sociotechnical principles are less likely to have traditional jobs—relatively static sets of tasks independent of any particular individual. In contrast, employees, usually organized in teams, are often given only the broadest set of responsibilities and are asked to organize their own work. In such an environment, traditional forms of job analysis have very limited usefulness. This paper suggests ways in which job analysis may be developed in order to be useful in sociotechnical organizations.     

Capturing the value creation in public procurement: A practice-based view

Public procurement has struggled to fulfill its mission to create public value due to a narrow interpretation of value emphasizing the costs of procured goods and services. A holistic view of multidimensional value creation in the context of public procurement has received limited research attention despite a significant body of research on the potential benefits associated with public procurement. The purpose of this paper is to fill this gap by analyzing the value components and means of value creation developed through public procurement activities. We conduct a systematic literature review and content analysis of 171 research articles to determine the constituents of the value of public procurement and the practices needed to achieve them. Using the theoretical lens of the practice-based view, we propose a conceptual framework that holistically integrates different components of the value of public procurement for the public buyer, supplier, and user, along with the practices needed to achieve them. The study contributes to the literature by offering a multidimensional conceptual framework, a structured review of value components and associated practices, and the application of the practice-based view as the theoretical lens, all of which have implications for practice and theory.     

Unpacking the Black Box: A realist evaluation of performance management for social services

This study examined how and why performance management works to achieve accountability and improvement among voluntary organizations, through the use of performance information. Applying realist evaluation methodology, initial programme theories of performance management were developed and tested against empirical data gathered from six case studies in the voluntary sector in Singapore. Considerable variation in implementation undermined the success of performance management, leading to the use of performance information primarily for reporting purposes rather than for learning and improvement. Findings highlight the need for greater attention to the contexts necessary to optimize the effective implementation of performance management.     

Constructing an entrepreneurial life: liminality and emotional reflexivity in identity work

ABSTRACT

This paper examines the identity work of a budding entrepreneur through a longitudinal case study based on his ongoing personal reflections as he tries to construct an entrepreneurial life. In particular, we investigate the role of emotional reflexivity and liminality, concepts that give us analytical purchase in exploring the complex dynamics of this identity work. The liminal condition of multiple identity positions enables our informant to experiment with and integrate several parallel identity narratives as he tries on socio-political constructions of ‘the entrepreneur’ for size; and it is the permanence of the liminal condition that makes emotional reflexivity necessary so he can handle the constant lack he experiences. The contribution of our work lies in exploring how the operation of the discourse of enterprise never closes on the centre of subjectivity that is imputed in that discourse, and how our subject, through emotional reflexivity, deals with this fundamental lack.     

Interpreting IS alignment: A multiple case study in professional organizations

This paper centers on the interpretation attributed by organizational members to the information systems (IS) alignment concept. Its objective is to study IS alignment in professional organizations. Specifically, it reports on an interpretive study conducted in five Chilean organizations; four professional and one entrepreneurial, of which two are private and three are public. The theoretical background of our study is derived from three IS strategic alignment conceptualizations: managerial, emergent and critical. These concepts formed our theoretical framework that guided data collection and analysis. The study centers on the meanings organizational members assigned to IS strategic alignment, as well as their views on the barriers that hinder achieving this level of organizational integration. The analysis results are summarized in seven hermeneutic themes that point out the different connotations the organizations assigned to IS alignment. The significance of the findings are summarized in four insights that formulate theoretical and practical implications. These insights refer to: (1) the difficulties of achieving alignment for professional organizations, particularly public ones, (2) the limitations these organizations have in being agile, (3) the rationale for acquiring technology and determining IT skills, and (4) the imperative meaning that CIOs attribute to IS alignment. The paper concludes with a reflection on the limitations and relevance of the research.     

Talent management: A critical review

If the volume of literature in the popular and practitioner press is any guide, practitioners in the field of human resources are now primarily in the business of talent management. But what is talent management and what basis does it have in scientific principles of human resources and management? In this paper we address this question by reviewing problems with the definition of talent management and the lack of data supporting many practitioner claims. We then outline research that supports a systems-oriented definition of talent management that focuses on the strategic management of talent. We then outline future avenues of research to further develop the field of talent management and tie it more closely to the large volume of work in strategic human resources management.     

Innovation ecosystems: A critical examination

Publications pushing the “innovation ecosystem” meme have added valuable dimensions to the economic development discussion. The phrase has captured the imagination of policy makers and has motivated public initiatives of substantial magnitude. This paper reviews the concept of innovation ecosystems as it is set forth in the academic and trade literature, and asks, “What is gained from adding ‘eco-’ to our treatment of national and regional innovation systems?”The answer is, “Very little, and the risks outweigh the benefits.” Innovation ecosystem is not yet a clearly defined concept, much less a theory. Moreover, the idea carries pitfalls, notably its over-emphasis on market forces, and its flawed analogy to natural ecosystems.The prospect that the phrase “innovation ecosystem” is here to stay, in investment and economic development circles, implies a research gap, and indicates caution in using the phrase in rigorous research. The paper describes the gap, indicates directions for bridging it, and offers recommendations for prudent use of “ecosystem” terminology.     

Sociomateriality at the royal court of IS: A jester's monologue

The notion of ‘sociomateriality’ has recently gained in popularity among information systems (IS) scholars in their search for providing new ways of investigating and theorizing about IS in organizations and society at large. While some scholars put forward arguments and research accounts that lead to new insights concerning the concept, others expose a cursory treatment and partial appreciation of the idea. In addition, sociomateriality as a new worldview has been criticized for introducing yet more academic jargon monoxide. Although existing research and debates show some potential for progressing the theorizing of ‘man–machine’ reconfigurations, we point to the necessity of a deeper exploration of the term. Inspired by the Alternative Genres Track at the European Conference on Information Systems 2012, the purpose here is to take a fresh look, to evoke new insights and to gain deeper understanding of the notion of sociomateriality and its use in the IS discipline. We invite the reader to attend a prolonged monologue – characterized by honesty, frank observations and wit – at the royal court of IS. The monologue is delivered by the court jester and directed to the two sovereigns who, based on their conceptual contributions, have played a decisive role in the spreading of the idea of sociomateriality in IS. The intention is to contribute with a stimulating debate about sociomateriality that builds on open-minded questions in the pursuit of key reflections to inform our research discipline. Throughout the monologue, the jester uncovers some contradictions and limitations in and between the sovereigns' writings and points to some possible resolutions.     

ABSENTEEISM AND TURNOVER: IS THERE A PROGRESSION? [1]

Three patterns of relationships between employee absenteeism and turnover have been suggested in the past—that withdrawal progresses from absenteeism to turnover, that absenteeism and turnover are alternatives to each other, and that absenteeism and turnover are unrelated. This paper examines the proposition that there is a rising trend of absences for leavers as the point of their turnover approaches, using data from employees of two midwestern U.S. organizations, a bank and a manufacturing company. A paired subjects design is used for analysis of the progression notion. The results affirm the existence of a positive association between absenteeism and turnover but provide, at best, weak confirmation of the progression hypothesis. The results from the two organizations are also different from each other. Measurement, sample, analysis, and theory problems are discussed as potential explanations of the differential results.     

Capturing Entrepreneurial Opportunities in the Romanian Equine Sector: an Fs-Qca Approach

The paper proposes an analysis of entrepreneurial intentions in the equine sector in Romania and the identification of the variables influencing economic growth in this field. The equine sector plays a strategic role in the development of durable, sustainable and social entrepreneurship. The combination of equine services can ensure a business's survival during a crisis, and businesses involving horses can be considered complex. The equine sector is constantly changing: it is affected by politics, the social environment and new competitors. Changing customer requirements make it a difficult area in which to develop a sustainable start-up ecosystem. The present study is important in drawing attention to the main impediments faced by Romanian entrepreneurs in the development of the equine sector, a sector which—because of the emotional and physical benefits that horses offer—has great potential. The horse industry needs true "enthusiastic entrepreneurs" who have the management knowledge and skills to make their business more professional and profitable. It was found that the firm's organisation method is an important factor in predicting business continuity, in achieving medium- and long-term objectives, and in ensuring business success.