知识型员工流动的员工--组织匹配理论分析

知识型员工正逐渐成为员工中最具有价值和生产力的一部分，但其组织忠诚度较低而流动性较高，从员工——组织匹配理论的视角分析知识型员工的流动特点，发现我国很多企业组织过于注重员工和组织的互补性匹配而相对忽略补充性匹配，导致知识型员工流动性较大，针对知识型员工的特征和工作偏好给出了如何构建良好的补充性匹配、调节知识型员工流动的管理对策。     

领导排斥对员工亲组织非伦理行为的影响：自我提升动机的中介作用

基于自我提升理论，从自我提升动机和马基雅维利主义视角出发，探讨了领导排斥对员工亲组织非伦理行为的作用机制。通过对两阶段收集的451份问卷进行数据分析，结果发现：领导排斥对员工亲组织非伦理行为具有显著正向影响；员工自我提升动机在领导排斥与员工亲组织非伦理行为关系中起中介作用；员工马基雅维利主义调节了其自我提升动机与亲组织非伦理行为间的关系，即员工马基雅维利主义水平越高，其自我提升动机对亲组织非伦理行为的正向影响越强；员工马基雅维利主义正向调节员工自我提升动机在领导排斥与亲组织非伦理行为间的中介作用，即员工马基雅维利主义水平越高，其自我提升动机的中介作用越强。研究结论不仅拓展了领导排斥理论的研究，也为管理者正确认识领导排斥、管理员工遭受领导排斥后的认知与行为提供了新思路。     

组织中的员工沉默行为研究

在急剧变化的商业环境和技术环境中,员工沉默行为会使组织丧失许多避免损失、组织改进的机会。基于此,本文介绍了员工沉默的内涵,探讨了员工沉默行为的影响及产生原因,并提出了相关的管理启示。     

悖论式领导促进员工生态化的路径研究——基于组织生态视角

员工生态化是组织生态化发展的重要途经,其不仅有利于员工自身的发展,也对组织的良性可持续发展有着重要影响。悖论式领导是一种具有“两者都”悖论思维的新型领导方式,可以从不同的视角看待问题,平衡组织与员工之间矛盾,同时满足组织与员工的需求。本文基于组织生态视角分析了悖论式领导的管理效应,并进一步对悖论式领导促进员工生态化的路径进行探究,提出激发员工动机与对组织文化的认同感、增强员工的知与情、提升员工的意与行等策略来促进员工生态化,以期为企业加强员工生态化提供借鉴。     

经济学视角中的企业组织员工压力

本文首先阐述了管理学对企业员工压力的一些认识,并对其进行了分析。在此基础上,从经济学的角度,分析压力的性质,提出组织提高员工压力应对能力的解决之道重在给员工设定一个通过一定努力便可获得的回报以激励员工努力战胜压力的思路。     

不同组织文化下的员工组织承诺研究

员工组织承诺研究是当代组织学研究的一个热点问题。组织文化是影响员工组织承诺的重要情境因素，不同的组织文化下，员工组织承诺的各因子水平是不一样的。本文通过实证研究得出结论：革新导向型组织文化中，员工的理想承诺较高；规则导向型文化中，员工的规范承诺表现得较明显；目标导向型文化中，员工的经济承诺和机会承诺水平较高；支持导向型文化中，员工的感情承诺较高。因此，企业可根据实际需要，建设组织文化，采取有针对性的措施提高员工的组织承诺感。     

基于个人与组织融合视角的知识型员工工作倦怠研究

个人与组织的有效融合是增强组织凝聚力，促进员工个人发展及提高组织绩效的重要途径之一，本文从个人与组织融合的视角。就如何治理知识型员工的工作倦怠问题进行了研究，本文首先分析了个人与组织融合的影响因素，然后从个人与组织无法有效融合的角度剖析了知识型员工工作倦怠的形成机理，在此基础上，就如何治理知识型员工的工作倦怠突出了对策建议。     

高科技企业知识型员工管理的影响因素研究

本文认为,发展机会、激励措施、工作动机、能力发挥、工作环境、努力程度、工作特征、工作资源、组织承诺等9个方面是影响高科技企业知识型员工管理的主要因子,在所有主要影响因素中,知识型员工更注重个人发展因素、精神和物质激励因素以及工作动机等长远因素的考虑,即他们更加注重自我价值的实现。文章提出,要从根本上解决我国高科技企业知识型员工管理效率低下的问题,就必须采取相应的管理策略:第一,努力打造知识型员工的个人发展平台;第二,积极强化对知识型员工的培训与教育;第三,加强知识型员工激励体系建设;第四,充分发挥知识型员工的独立自主性;第五,鼓励知识型员工参与企业管理,为他们营造一个良好的软环境。     

员工感知的CSR对员工组织公民行为的影响研究

企业社会责任(简称CSR)不仅是理论研究关注的焦点,也是企业管理实践中所面临的重要课题。本研究基于员工感知的视角,以国内多个行业的283名员工为调查样本,探索员工感知的CSR对员工组织公民行为的影响。     

组织动态能力对员工创新行为的影响机理分析

本文从动态能力理论的角度,结合员工创新行为有关理论,提出环境洞察能力、学习吸收能力、变化革新能力和整合协调能力这四种组织动态能力对员工创新行为的影响模型。文章通过问卷调查,运用主成分分析和结构方程模型,检验组织动态能力对员工创新行为作用机制模型。研究结果表明:组织动态能力的各个维度对员工创新行为具有正向影响。     

An I-P/C model of employee-organization relationship: A dual perspective

Most existing studies on employee-organization relationship (EOR) are either from the employee perspective (e.g., the psychological contract approach) or from the employer perspective (e.g., the inducement and contribution approach). Drawing upon prior research, we propose in this paper an inducement-performance/commitment (I-P/C) model based on a dual perspective. Our empirical test on the model reveals that developmental inducements have stronger effects on employees’ contributions than economic inducements, and that the incongruent perception of inducements between employees and managers moderates the relationship between organizational inducements and employee contributions. We also find that employee satisfaction varies in different I-P/C combination categories.     

人力资源实践和组织公民行为关系研究

本文以上海、广东和江苏三地的464家制造企业的员工为调查对象,在社会交换理论的基础上,采用结构方程模型方法研究支持性人力资源实践和组织公民行为之间的关系,以及可察觉的组织支持在上述关系中的中介作用。研究结果表明,支持性人力资源实践和组织公民行为之间存在显著的正相关关系,并且可察觉的组织支持起到部分中间作用。     

That honey,my arsenic: The influence of advanced technologies on service employees’ organizational deviance

Although advanced technologies represent extraordinary opportunities for service organizations, research has come to the fore warning of their negative effects on service employees. Drawing on the cognitive appraisal theory of stress, this study aims to examine the influence of STARA (Smart Technology, Artificial Intelligence, Robotics, and Algorithms) awareness on service employees’ organizational deviance through psychological contract breach, with this path moderated by industrial relations climate. Using a three-wave data from 359 employees in various Chinese service industries, the results indicated that STARA awareness had a positive impact on psychological contract breach, which in turn triggered organizational deviance. Industrial relations climate was an effective remedy in alleviating the positive association between STARA awareness, psychological contract breach, and organizational deviance. This study contributes to the growing body of research on the “downside” of STARA by illustrating organizational deviance as an outcome. It offers insights into how STARA awareness influences employees’ misbehaviors by adding an employee-organization relationship (i.e., psychological contract breach) perspective and advances our knowledge of a potential safeguard (i.e., industrial relations climate) that organizations can employ to minimize the negative consequences of STARA awareness.     

Moderating Effect of Perceived Organizational Support on Human Resource Development Practices and Organizational Citizenship Behavior

This study examined the moderating effect of perceived organizational support on the relationship between human resource development practices and organizational citizenship behavior of hotels in Thailand. The results from a survey of 733 frontline employees revealed that the relationship between human resource development practices and organizational citizenship behavior was stronger for employees with the high level of perceived organizational support, compared to employees with the low level of perceived organizational support. Therefore, this finding contributes to a significant understanding of moderating effect of perceived organizational support in service organizations. Discussion and implications are also provided.     

The employee-organization relationship, organizational citizenship behaviors, and superior service quality

This study proposes a model of customer-contact service employee management that examines organizational citizenship behaviors as critical links between aspects of the employee-organization relationship (perceived organizational support, organizational identification) and customers’ perceptions of service quality. In addition, it investigates the role of job autonomy in providing the necessary behavioral discretion for employees to be able to perform citizenship behaviors. The hypothesized model was partially supported. Theoretical and managerial implications are explored.     

真实型领导与领导—成员匹配对工作繁荣的影响：社会嵌入视角

工作繁荣是个体成长和进步的标志，已成为组织管理领域日益关注的重要话题。文章从社会嵌入视角出发，探讨了真实型领导与领导-成员匹配对工作繁荣的影响，考察了真实型领导和领导-成员匹配如何通过工作繁荣的传导机制间接影响员工创新行为，并分析了差序氛围的调节效应。通过对200份有效问卷的实证分析表明：真实型领导与领导-成员匹配都对工作繁荣有显著正向影响；工作繁荣显著正向影响员工创新行为；工作繁荣在真实型领导与员工创新行为之间起完全中介作用，在领导-成员匹配与员工创新行为之间也起完全中介作用；差序氛围负向调节了领导-成员匹配对工作繁荣的影响，且负向调节了工作繁荣在领导-成员匹配与员工创新行为间的中介作用。研究结论不仅拓展了中国情境下有关工作繁荣的研究，而且为组织管理者如何促进员工工作繁荣提供了理论指导。     

Doing Unto Others: The Reciprocity of Helping Behavior in Organizations

Reciprocity is a fundamental aspect of social life, and a phenomenon studied from a wide variety of philosophical, theological, and social scientific perspectives. In this study, we use social exchange theory to investigate why employees help other employees. We hypothesize, based on the norm of reciprocity (Gouldner, 1960), that a significant cause of an employee's helping behavior is how much organizational citizenship behavior (OCB) the employee has received from coworkers. To provide evidence of the discriminant validity of OCB received as an antecedent of helping behavior, we also assess its effects on another form of extra-role behavior, voice, as well as in-role performance. We found, in a sample of 157 employee-supervisor dyads, that OCB received was related to helping behavior after controlling for several antecedents of helping behavior identified in past research, and was less related to voice and in-role behavior, as hypothesized. Implications for theory and practice are presented.     

Does one model fit all? Exploring factors influencing the use of blogs,social networks,and wikis in the enterprise

Enterprise social media (ESM) have become increasingly widespread, but many intranet communities barely survive, miss their initially planned targets, or are even terminated. Research on technology acceptance can be a useful approach to improve adoption rates, but more empirical research needs to be conducted to examine factors driving the adoption of enterprise social media. To address this gap, we develop a model of individual ESM adoption, including technological and individual factors based on findings from collaboration and knowledge-sharing research. Because different ESM tools, such as blogs, social networks, and wikis, can be employed for fundamentally different uses, we explain differences between individual adoptions of the three technologies by identifying their uses and gratifications from the perspective of employees. The model is tested in three parallel studies, one for blogs, social networks, and wikis each, among employees of an international technology company in the pre-implementation phase. We find substantial differences between the factors influencing the intention to adopt the three applications. This provides the basis to employ the applications in a more effective way by considering organizational and employee needs.     

Corporate social responsibility and worker skills: An examination of corporate responses to work place illiteracy

Using perceptions of human resource managers of top management's attitude toward corporate social responsibility, a survey of private sector firms (n=407) revealed that over half of those that employed basic-skill deficient employees took legal or economic views of corporate social responsibility toward these workers. These attitudes were confirmed by organizational policies. Employers with social obligation tendencies were less likely to undertake proactive programs such as basic skill training, deskilling, or related supervisory training. Corporate philosophies were almost independent of organizational variables. One exception was manufacturing firms that were more likely to take a legal-economic view of illiterate employees; however, the relationship was weak. Little evidence was found that skill shortages or union pressures are resulting in corporate proactive programs. Implications for research and practice are discussed.Dr. Claire J. Anderson is Associate Professor at the College of Business Administration, Old Dominion University, Norfolk, Virginia. Her research interests include human resources management and organizational behavior as well as business ethics. She has published articles in a number of academic and professional publications.Data for this article were drawn from a study jointly sponsored by Commerce Clearing House and the Society for Human Resource Management.     

复杂组织目标体系的构成与权重：理论分析和实证检验

文章结合复杂组织和内外部环境特征，通过理论分析和实证检验，构建了以持续发展为导向的复杂组织目标体系的五维度模型，并在此基础上运用GANP法确定了各级目标的权重。研究结果发现：以持续发展为导向的复杂组织目标体系分为表达性目标和应对性目标，前者包含盈利性、创新性和福利性目标，后者包含合作性和合法性目标；五个主维度目标相互联系、相互影响，体现了复杂组织持续发展所需的物质基础、智力基础和内外部关系基础。研究还发现：以内部导向为主的表达性目标和以外部导向为主的应对性目标对复杂组织持续发展的重要作用几乎相同；主维度目标的核心子目标分别是净利润、技术创新、员工效用、组织声誉和组织合法性，不断地发现和创造新需求、创新技术、积累人力资本、提高组织声誉和获得组织合规合法性是复杂组织持续发展的动力源泉。文章解决了复杂组织目标模糊、难以量化和价值错配等问题，为复杂条件下的组织战略管理从理论和实践两方面提供了新的思路和借鉴。