企业知识管理体系的构建与实施

如何打造企业的知识管理体系,使企业更快适应新的知识经济环境,增强自身的竞争能力,延长组织寿命,是企业迫切需要解决的问题。本文分析了知识管理与企业的关系,着重对企业知识管理体系构建的4个环节及实施的3个原则做详细阐述,对企业建立知识管理体系具有一定的参考价值。     

知识网络下企业知识管理过程支持策略研究

本文分析了企业知识需求缺口,给出了企业知识网络的定义、特征和知识网络的体系结构,并在建立基于知识网络的企业知识管理过程支持模型的基础上,探讨了知识网络对企业知识管理过程的支持策略.     

以知识创新提升企业知识管理的实施效果

随着知识经济的来临,知识正取代劳动力和资本而上升为企业的核心生产资料,KM逐渐成为企业提升其新型核心竞争力的有力途径。因此,能否正确理解KM中知识创新的内涵、地位与机理,并对企业知识创新系统性能进行有效评估,直接影响着企业KM实施的效率和有效性。     

知识管理——企业不可忽视的问题

本文从管理学的角度介绍了知识，知识管理以及知识分享的概念，并且用定性研究方法对某电信公司的员工进行了采访，结果表明受访员工们认为知识管理对一个公司的发展起着不可忽视的作用。     

知识管理——企业不可忽视的问题

本文从管理学的角度介绍了知识,知识管理以及知识分享的概念,并且用定性研究方法对某电信公司的员工进行了采访,结果表明受访员工们认为知识管理对一个公司的发展起着不可忽视的作用。     

略论客户知识的内涵及其管理

21世纪是知识的世纪,本文在界定客户知识的内涵及其重要性的基础上,结合企业系统探究了客户知识管理的三个重要环节:客户知识管理就是要在这三个环节的不断循环中来提升企业核心竞争能力。     

略论客户知识的内涵及其管理

21世纪是知识的世纪,本文在界定客户知识的内涵及其重要性的基础上,结合企业系统探究了客户知识管理的三个重要环节客户知识管理就是要在这三个环节的不断循环中来提升企业核心竞争能力.     

企业知识管理体系的构建与实施

如何打造企业的知识管理体系,使企业更快适应新的知识经济环境,增强自身的竞争能力,延长组织寿命,是企业迫切需要解决的问题.本文分析了知识管理与企业的关系,着重对企业知识管理体系构建的4个环节及实施的3个原则做详细阐述,对企业建立知识管理体系具有一定的参考价值.     

知识管理策略初探

加快对知识管理的研究与实践是缩小我国与发达国家差距的一条途径。知识管理就是要使组织最大限度地拥有、扩散和交流知识、高效率地利用知识,使知识无形资产转化为生产力。知识管理要注重培养知识创新和转化的人才,保护组织的知识产权不受侵犯。     

知识管理——企业发展的必然选择

知识管理就是运用现代技术、通过员工之间的协调合作,管理组织内部的各种无形资产;同时,利用组织外部的各种组织为社会创造具有创新价值的产品和服务,从而达到提高组织管理能力、创新能力和应变能力目的。当今世界,正处在一个经济大转变的时代,一种全新的基于最新科技和人类知识精华的经济形态巳经显示出勃勃生机,这就是知识经济。知识经济呼唤知识管理,知识管理已成为企业发展的必然选择。     

组织学习及其作用机制的实证研究

The organizational learning construct and its effective mechanism are two research issues. This study is based on a survey of 908 managers and employees from 43 companies in different regions of China. The results of exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) show that organizational learning in Chinese enterprises is a multi-dimensional construct comprising of inter-organizational learning, organization-level learning, collective learning, individual learning, exploitation learning and exploration learning. The results of hierarchical linear modeling (HLM) reveal that the unit-level dimensions of organizational learning affect employee’s satisfaction and emotional commitment through the mediation of individual learning. In organizations characterized by high level of organization-level learning and low level of exploitation learning, there is a strong correlation between employees’ satisfaction/emotional commitment and their turnover intention. Hierarchical regression analysis (HRA) also indicates that organizational learning affects perceived organizational financial performance through the full mediation of organizational innovation. Some implications are discussed for organizational learning research and practice. Translated and revised from Guanli Kexue Xuebao 管理科学学报 (Journal of Management Sciences in China), 2007, 10(5): 48–61     

组织学习、社会资本与公司创业——江苏与广东新兴企业的实证研究

This study examines the roles of organizational learning, social network and corporate entrepreneurship (CE) in Chinese new ventures at different developmental stages. Several conclusions are drawn from structural equation modeling based on a large sample of 676 new ventures. First, most of the recursive positive relationships are supported by data of the overall sample, such as those between radical CE and exploration, incremental CE and exploitation, and strong ties and exploitation. Second, in the sub-samples, we only find support for the recursive positive relationships between radical CE and exploration, and incremental CE and exploitation among all the three subsamples. Third, for new ventures in the early stage, relationships are emphasized concerning incremental CE, strong ties, and exploitation; for new ventures in the middle stage, new relationships concerning weak ties, exploration, and radical CE come into effect and previous ones still have influence; and for new ventures in the late stage, new relationships begin to dominate and old ones evade. Translated and revised from Guanli Kexue Xuebao 管理科学学报 (Journal of Management Science in China), 2008, (6): 61–76     

非流通股与过度股权融资

In the Chinese stock market, the price of exchangeable stock is determined by the discounted future uncertain cash flow, while the price of non-circulating stock depends on per book value. In general, because investors holding non-circulating equity maintain the control power, corporate finance and investment decisions reflect their interests. The pricing mechanism of non-circulating stock violates the basic pricing principle of the capital market. Therefore, corporate finance decisions deviate from the NPV (net present value). As a result, excessive equity financing problems would occur in the listed companies. Translated from Shijie Jingji Wenyuan 世界经济文源 (World Economic Forum), 2004, (4): 41–50     

企业组织资本、战略前瞻性与企业绩效:基于中国企业的实证研究

Organizational capital is an institutional arrangement in a firm’s production and management activities, which helps integrate all resources in the firm and affect the firm’s strategic choice and performance. This paper classifies organizational capital into three subtypes, namely power orientated capital, norm orientated capital and knowledge orientated capital. Moreover, strategic proactiveness is also brought into this influencing process. Results show that strategic proactiveness fully mediates the effect of power orientated capital on firm performance, but partially mediates that of norm orientated capital. It is also found that neither power nor norm orientated capital affects innovative performance, whereas knowledge orientated capital affects directly both financial performance and innovative performance. The significance of this research is to provide a meaningful supplement to the theory of decision-making-process for the top management team. Suggestions on how to cultivate organizational capital are provided for Chinese enterprises. __________ Translated and revised from Guanli shijie 管理世界 (Management World), 2007, (5): 83–93     

领导风格与员工工作态度:互惠和信任的中介作用的实证研究

Reciprocity and trust are the basic principles of human social exchanges. Using a sample of 972 managers in China, we examined the relationship between transformational and transactional leadership styles and job-related attitudes of employees, as well as the mediating effects of both reciprocity and trust on the above relationship based on social exchange theory. The main findings of structural equation modeling analyses were shown as follows. Firstly, transformational leadership not only affects organizational trust and commitment directly, but also motivates organizational trust of employees through the mediation of generalized and balanced reciprocity indirectly, and thus enhances organizational commitment and stay intention of employees. Secondly, transactional leadership indirectly affects organizational trust and commitment of employees through the mediation of reciprocity. Thirdly, generalized reciprocity has direct effects on organizational commitment of employees, whereas balanced reciprocity exerts its influences through affecting organizational trust of employees. Managerial suggestions are provided. __________ Translated from Zhongda Guanli Yanjiu 中大管理研究 (China Management Studies), 2007, (1): 13–45     

组织认同受传统文化影响吗?——中国员工认同感知途径分析

This paper explores the information perception channels of organizational identification (OID) in the context of Chinese traditional culture. Drawing on the grounded theory, the authors conducted a survey on employees in Shandong, Henan, Beijing, Guangzhou, Gansu, Jiangsu and Taiwan, and developed a five-factor scale for information perception channels of OID consisting of leader modeling, consideration for subordinates, external encouragement, rationalizing norms and rules, and behavioral consistency. Results of regression analysis show that all of these five factors have significant effects on employees’ OID, particularly the factors of external encouragement, behavioral consistency, and consideration for subordinates. Translated and revised from Zhongguo Gongye Jingji 中国工业经济 (China Industrial Economics), 2008, (6): 118–126     

我国的通道费:理论发展与规制策略

Under normal market competition, charging suppliers for slotting fees by retailers is a normal business practice. Although it is prevalent in China, the rationalities of slotting fees for established products and linear slotting fees are doubtful. The relevant departments of governments need to supervise and regulate these types of slotting fees. There are two available regulation formulation strategies: we can either learn from Japan to ban explicitly certain types of slotting fees, or learn from America to adopt an attitude of laissez-faire towards slotting allowances. Translated and revised from Guanli Shijie 管理世界 (Management World), 2007, (7): 164–165     

团队内冲突对团队决策质量和满意度影响的实证研究

Conflict is a pivotal variable influencing team decision performance. This article reviewed literature on intragroup conflict and studied how different types of conflicts affect perceived team decision quality and satisfaction. We conducted a survey on 156 managers and found that the task-relationship conflict dimensions are also valid in the Chinese context. We also found that both task conflict and relationship conflict are negatively related to team members’ decision satisfaction. Relationship conflict acts as a mediator between task conflict and decision satisfaction. __________ Translated from Guanli pinglun 管理评论 (Management Review), 2007, 19(7): 10–15     

间断性服务业顾客忠诚维度及其影响因素

This research empirically studies customer loyalty in the intermittent service industry with samples from the catering business in Beijing. Results show that customer loyalty in the intermittent service industry is composed of three causally related dimensions, namely cognitive loyalty, affective loyalty, and behavioral loyalty. Factors influencing customer loyalty in the intermittent service industry are customer satisfaction, service quality, and customer perceived value (CPV), in descending order of significance. These factors vary in their function mechanisms and effects on different dimensions of customer loyalty. __________ Translated and revised from Shuliang jingji jishu jingji yanjiu 数量经济技术经济研究 (The Journal of Quantitative & Technical Economics), 2007, (3): 91–101     

市场导向、组织学习创新及组织绩效:基于珠江三角洲企业的实证研究

The purpose of this paper is to examine the relationships among market orientation, learning orientation, organizational innovation and organizational performance through a structural equation modeling approach. This study uses a sample of 143 companies in the Pearl River Delta region of China. Results show that (1) market orientation has no positive direct impact on organizational performance; (2) market orientation has a direct impact on learning orientation; (3) learning orientation has a direct impact on administrative and technical innovation; (4) market orientation has a direct impact on organizational innovation by learning orientation; (5) administrative innovation has a positive direct impact on organizational performance while technical innovation does not impact on organizational performance directly; (6) technical innovation has a positive impact on administrative innovation; (7) learning orientation has an indirect impact on organizational performance through influencing organizational innovation; (8) market orientation has impact on learning orientation, which has an impact on organizational innovation, which in turn has an impact on organizational performance. Managerial implications are discussed, along with suggestions for further research. Translated from Guanli Shijie 管理世界 (Management World), 2006, (2): 80–94, 143