Application of the Delphi Technique to Rural Tourism Project Evaluation

This paper details the merit, challenges and shortcomings of the Delphi Technique as a means of obtaining data for a project aimed at formulating an evaluation framework for application in the development and management of rural tourism projects. Participation in the Delphi Survey was sought from expert panellists in both South Africa and Britain from four different stakeholder sectors of expertise – academics, the public sector, consultants and the operational sector. No single research method could have elicited the comprehensive information sought by this study. Whilst the Delphi Technique was considered the most effective means of soliciting group input and opinion forming by a panel of experts utilising a manageable method, it was unable to facilitate the in-depth discussion and enriched text required to gain a fuller understanding of significant and contentious issues.     

Knowledge dynamics in setting sustainable standards in tourism – the case of ‘Fair Trade in Tourism South Africa’

The development of standards and certification programmes in global tourism has gained importance in the production-consumption-nexus. This paper deals with the ‘Fair Trade in Tourism South Africa’ standard, one of the first innovative service standards with a focus on the social dimension of sustainability. Until now, there has been little detailed exploration in the evolutionary trajectories of sustainable tourism standards from a knowledge-based perspective. This paper contributes to a deeper understanding of standard creation in global–local interaction processes over time and its impacts on the micro level of firms. Conceptually, it builds on two scientific debates: the neo-institutional approaches in organisational theory focusing on institution building and the research on innovation and knowledge dynamics. Empirically, it is based on 32 interviews conducted with different actor groups.     

Tourism: a sacred journey? The case of ashram tourism,India

Religious tourism — tourism that is motivated by faith or religious reasons — has been in evidence for centuries. In more recent times, however, it has been suggested that modern tourism has become the functional and symbolic equivalent of more traditional religious practices, such as festivals and pilgrimages. In other words, it is claimed by some that tourism is a sacred journey. To date, however, little work has been undertaken to explore this position; the purpose of this paper, therefore, is to contribute to this debate. Based on an exploratory study, it considers the motivations and experiences of Western tourists visiting the Sri Aurobindo Ashram and the nearby utopian township of Auroville in Pondicherry, south east India. It identifies two principal groups of visitors, namely ‘permanent tourists’ who have immersed themselves indefinitely in a spiritual ‘Other’, and temporary visitors. The latter are categorised into sub‐groups which point to a variety of spiritual and non‐spiritual motives. The paper concludes that there is a continuum of spirituality inherent in tourism, though this is related to tourists' experience rather than initial motivation. Copyright © 2005 John Wiley & Sons, Ltd.     

Resident attitudes towards dark tourism,a perspective of place-based identity motives

Place-based identity theories prove to be valid in better understanding resident attitudes towards support for tourism. Yet, its effectiveness is not verified in the context of dark tourism and resident attitudes towards dark tourism remains unknown. Based on a survey of 526 local residents in China’s Yingxiu, the epicentre of the Great Wenchuan Earthquake, the authors examined the relationships between the local residents’ place-based identity motives and their attitudes towards support for dark tourism development. Results show that the motive of ‘belonging/meaning’ is one of the most important determinants; residents’ involvement in dark tourism and bereavement affect their identity motives and attitudes towards support for dark tourism. The theoretical contributions and managerial implications are discussed.     

Should I stay or should I go? Negotiating township tours in post-apartheid South Africa

This article focuses on township tours outside Cape Town and Johannesburg during the past decade. By examining the subjectivities of guides and tourists, as well as public discourses about townships, I argue that township tours are ethically problematic and ambiguous, but do not go uncontested. Questions about voyeurism and development are negotiated during the tours in a number of ways. First, the morality of witnessing townships – not through the modality of vision, but through participating in contact zones – is asserted. Second, public discourses that valourize the creativity of the poor, and which harness history as a force for reconciliation and development, inform the tours. Third, tour guides attempt to reform charity and to highlight ethical consumption. An ethnographic and discursive analysis leads me to conclude that township tours are part of a larger post-apartheid project of re-imagining and remaking marginalized urban spaces.