Do professional associations make a difference?: linking municipal managers’ association participation and attitudes toward citizen participation

ABSTRACT

There has been a lingering debate on the relationship between public managers’ professional socialization and their acceptance of citizen participation. In this paper, it is empirically confirmed that association participation strengthens municipal managers’ predispositions toward engaging citizens. It is found that municipal managers that are active in generalist-oriented professional associations will be more likely to realize successful practices for citizen engagement in peer municipalities, which boosts their perceived sense of citizen contribution, and reduces their perceptions on the costliness of engaging citizens. These relationships are found to be mediated by municipal managers’ technocratic orientation and engagement self-efficacy.     

The impact of spirituality at work on workers’ attitudes and individual performance

This research aims to contribute to a better understanding of the concept of spirituality at work, based on Maslow’s writings, introducing a new dimension, emotional balance and inner peace (EBIP) to enrich the traditional conceptualizations and a new mediator, job resourcefulness, in its relationship with performance. The final goal is to investigate how spirituality at work influences workers’ attitudes. The proposed research model was tested using structural equation modeling and 273 valid questionnaires were collected. According to the literature review and to the concept of spirituality, we concluded that there is room for the new dimension (EBIP), and we found that this new dimension influences job resourcefulness and affective commitment. Job resourcefulness has a strong impact on individual performance and receives the impacts of spirituality at work and affective commitment. Job resourcefulness appears to be a better mediator in the relationship between SW and individual performance.     

Business students’ attitudes toward innovation and intentions to start their own businesses

This research integrates perspectives from models of entrepreneurial intentions and attitude theory to examine the nature of the relationship between business students’ attitudes toward innovation and their intentions to start their own businesses. Multiple regression analysis revealed a positive association between attitude toward the distal and broad object of innovation and intentions of US business students to engage in the specific behavior of starting a business. Multiple mediation analysis revealed this association is partially mediated by attitudes toward the proximal and specific object of starting a business, operationalized as perceived desirability and feasibility of starting a business. As attitudes are open to change, opportunities exist for educators and practitioners to affect entrepreneurial intentions by affecting attitudes toward relevant, broad objects, such as innovation.     

Exploring the antecedents of municipal managers’ attitudes towards citizen participation

Meaningful and representative citizen participation depends greatly on administrators’ attitudes. This study examines antecedents of municipal managers’ attitudes towards citizen participation based on their perceptions of its likely contributions and costs. Using data from two American states – New Jersey and Pennsylvania – the research found that a manager’s professional identity and knowledge of successful peer group practices involving citizens influenced both perceptions. In addition, the research found that institutional factors such as red tape and city council diversity influenced a manager’s perceptions about the cost of citizen involvement. Theoretical and practical implications of these findings are discussed.     

Using DEA for measuring teachers’ performance and the impact on students’ outcomes: evidence for Spain

This research contributes to the ongoing debate about differences in teachers’ performance. We introduce a new methodology that combines production frontier and impact evaluation insights that allows using DEA as an identification strategy of a treatment with high and low quality teachers within schools to assess their performance. We use a unique database of primary schools in Spain that, for every school, supplies information on two classrooms at 4th grade where students and teachers were randomly assigned into the two classrooms. We find considerable differences in teachers’ efficiency across schools with significant effects on students’ achievement. In line with previous findings, we find that neither teacher experience nor academic training explains teachers’ efficiency. Conversely, being a female teacher, having worked five or more years in the same school or having smaller class sizes positively affects the performance of teachers.     

De-industrialization and the ‘disappeared workers’

Hong Kong has undergone a remarkable process of a complete cycle of industrialization and de-industrialization within the lifetime of one generation of workers. This paper explores the impact of this swift economic progress and examines the adjustment problems and difficulties experienced by workers displaced from their jobs in a rapidly de-industrializing society. It addresses the issue of what has become of these displaced workers. It was found that, while a proportion of the displaced workers were able to find alternative employment in the expanding services industries, many became discouraged workers who joined the ranks of the hidden unemployed, partly as a result of discrimination which compounded their problem and further hindered their search for work and employment. The data show that many of these people eventually (in)voluntarily withdrew completely from the labour market. Suggestions have been made regarding the role which can be played by the government in particular to ease the transition of displaced workers into other employment positions.     

Retaining and satisfying project managers – antecedents and outcomes of project managers’ perceived organizational support

Although theory and research from the domains of organizational behavior and human resource management suggest that individuals’ perceived organizational support (POS) plays a crucial role in enhancing job satisfaction and in reducing turnover intentions, there is a lack of research applying Organizational Support Theory to the realm of project management. Project-based organizations have an increasing demand for highly qualified project managers who feel supported by their employing organization and intend to remain in their positions. Therefore, the primary objective of the present study was to investigate predictors of project managers’ POS (both from a career management and from a project portfolio management perspective) and to examine how this variable related to their job satisfaction and intention to quit their project manager position. Using a sample of 541 project managers and 135 project portfolio coordinators nested in 135 firms, the analysis revealed that POS related positively to project managers’ job satisfaction and negatively to their turnover intention. A career path for project managers was positively associated with POS, especially when it was accompanied by adequate qualification opportunities. Results further stress the significance of top management involvement and the support of project management offices for project managers’ POS.     

When do threats mobilize managers for organizational change toward sustainability? An environmental belief model

In pursuit of counteracting today's environmental problems, corporate management will have to implement organizational changes factoring in sustainability, which is why it is important to understand exactly what leads managers to initiate these changes. It has been established that managers' personal values are critical for their behavior and that threats to these values can mobilize managers to change their actions. However, when confronted with environment-related threats, managers may face value conflicts and various tensions between their aim to implement sustainable changes and their desire to fulfill business requirements of their job positions. Only recently have researchers begun to investigate the underlying beliefs that may lead managers to initiate organizational change toward sustainability. Borrowing theoretical assumptions from the domain of health psychology (from the well-established health belief model), the present conceptual article develops an environmental belief model that specifies when exactly threats lead managers to initiate organizational change. The environmental belief model proposes that environment-related threats trigger change (i) when managers believe that their firms are susceptible to these threats, (ii) the threats are considered as serious for the company, (iii) the perceived benefits of the change outperform (iv) the perceived barriers, and when there is (v) an external cue (e.g., an information campaign). All these propositions are supported with empirical findings from business contexts. Besides theoretical advancement on the role of environmental threats as precipitators of organizational change, the model provides guidance on how to frame environment-related threats that will mobilize managers for organizational change toward sustainability.     

Do cultural differences explain differences in attitudes towards unions? Culture and attitudes towards unions among call centre workers in Britain and India

This article adds to the literature on worker attitudes towards unions by investigating the impact of cultural attitudes and the call centre labour process on union attitudes among call centre workers in Britain and India. It is hypothesised that workers with egalitarian and collectivist cultural attitudes will be more likely to have pro‐union attitudes than other workers, although if the impact of cultural attitudes is mediated by history and institutions, it might be expected that this relationship is stronger for British than Indian workers. Conversely, if union attitudes are largely a function of the call centre labour process, we would expect union attitudes to be similar among workers in both countries. Our results only partially support our hypotheses. Collectivist attitudes are only weakly related to union attitudes among the British sample but are more strongly related in the Indian sample. There are significant differences between union attitudes among our British and Indian samples. The article concludes that relationship between cultural attitudes and union attitudes are heavily dependent on institutional context. Cultural attitudes are unlikely to be either a constraint or a facilitator of union efforts to organise workers.     

The relationship between ‘high-performance work practices’ and employee attitudes: an investigation of additive and interaction effects

In order to improve our understanding of mediating variables inside the ‘black box’ of the firm's labour management, this paper examines the relationship between high-performance work system (HPWS) practices and employee attitudes. Using a randomly selected, national population sample, clear evidence was found for a positive relationship between HPWS practices and the attitudinal variables of job satisfaction, trust in management, and organizational commitment, implying that HPWS can provide win-win outcomes for employees and employers. However, the study also tests – from an employee perspective – the ‘complementarities thesis’ and finds negative interaction effects among HPWS practices. This strengthens the argument that there are likely to be limits to the positive outcomes of HPWSs for employees. Evidence of sequencing in the employee attitudinal responses to HPWSs was also found, with job satisfaction as the key mediating variable.     

The effects of psychological capital and risk tolerance on service workers’ internal motivation for firm performance and entrepreneurship

This study investigates how psychological capital and risk tolerance can inspire service workers to develop internal motivation and entrepreneurial confidence. Data were gathered from a survey of 255 service workers in the metropolitan area of Seoul, South Korea. The results showed that service workers’ psychological capital consisted of two main constructs: hopeful self-efficacy and optimistic resilience. The results indicated that hopeful self-efficacy had no significant effect on service workers’ internal motivation, while the optimistic resilience had a positive effect which in turn positively impacted entrepreneurial confidence. On the other hand, risk tolerance was found not to affect service workers’ internal motivation. These results imply that optimistic service workers, with recuperative powers, tended to be proactive in their work and have more confidence when establishing new ventures. They also suggest that service firms can improve organizational performance by promoting worker optimism and resilience. This study provides practical insights into why service firms should pay attention to worker optimism and resilience to improve firm performance over the long run, not only for the firms but for the national economy as a whole.     

Russian workers’ experiences with and perceptions of sexual harassment severity

As the reach of global business operations increases, cultural context will likely influence the nature and amount of sexual harassment workers experience. Surprisingly, little is known about sexual harassment in Russia, an attractive target for expanding companies. To address this gap in the literature, we examine Russian workers’ perceptions of sexual harassment severity through the lens of cultural context. In particular, we examine the sexual harassment severity perceptions from the perspective of both targets and perpetrators. Results indicate that as targets of sexual harassment, Russian women and men held similar sexual harassment severity perceptions. However, as perpetrators, Russian women reported perceiving the harassment they committed as being less severe than the reports of Russian men. Further, among both targets and perpetrators, Russian women held less permissive sexual attitudes than Russian men, with this difference mediating the relationship between participant sex and perceived sexual harassment severity: women perceived greater severity than men because women hold less permissive sexual attitudes. Implications for research, practice, and the role of national culture in shaping the social construction of sexual harassment are discussed.     

Loan managers’ decisions and trust in entrepreneurs in different institutional contexts

Loan managers’ trust in entrepreneurs can be a useful tool for overcoming entrepreneurial firms’ opaqueness. Nevertheless, the possibility for loan managers to leverage trust can be affected by differences in the regulative institutions within the banks (type of bank) and by place-bound normative institutions (social context). By relying on semi-structured interviews and a survey of 450 bank-entrepreneur relationships, this study finds that a positive impact of trust in lending relationships is sensitive to different place-bound normative institutions and to the regulative institutions within the banks. The results are robust with respect to potential endogeneity issues.     

College students’ and Mechanical Turk workers’ environmental factors while completing online surveys

Few studies have investigated the environmental factors of participants completing online self-report surveys, such as the presence of others and engagement in multitasking. The current study examined the environmental factors of 1023 participants drawn from two popular convenience populations—college students (n?=?512) and Mechanical Turk workers (n?=?511). All participants completed online measures of computer self-efficacy, the five-factor model of personality, and social desirability, as well as a questionnaire about their environment and activities when completing the measures. The two samples differed in terms of environmental factors, with college students significantly more likely to report: (1) being in a location other than their place of residence, (2) interacting with others, (3) being interrupted, (4) engaging in multitasking, (5) being under the influence of alcohol or other substances, and (6) completing the study using a laptop computer. The presence of others interacted with sample to predict personality and social desirability scores. Additionally, both presence of others and engaging in multitasking predicted longer completion time.

     

Type A behaviour at work – an empirical study of Taiwanese managers and entrepreneurs

Bortner's Type A Behaviour Questionnaires were used to explore the work behaviour of Chinese managers and entrepreneurs in Taiwan and to investigate how that behaviour was influenced by occupation, age and gender. One hundred and seventeen subjects participated in the study, of which 45 were also interviewed. The mean score on the questionnaire was 74.68, the median (74) and the mode (76) within a scoring range of 0–140. Eighty-four subjects registered scores of 80 or less (Type B behaviour) and 33 came within the mid-range of 81–120. None of the subjects registered scores of 121–40 (Type A behaviour). The highest score of 113 was registered by a female bank vice-president and the lowest (47) by a male manager working in a charitable organization and about to retire. The results are discussed within the context of Chinese cultural traditional and parenting practices, the unique characteristics of Taiwan's recent history and the subjects' career experience.     

On Vind’s theorem for an economy with atoms and infinitely many commodities

We extend Vind’s classical theorem on the measure of blocking coalitions valid in finite dimensional atomless economies (see Vind (1972)), to include the possibility of infinitely many commodities as well as the presence of atoms. The commodity space is assumed to be an ordered Banach space which has possibly the empty positive cone. The lack of interior points is compensated by an additional assumption of a cone of arbitrage that allows us to use Lyapunov’s convexity theorem in its weak form. The measure space of agents involves both negligible and non negligible traders. The extension is proved in the general class of Aubin coalitions for which a suitable version of Grodal’s result (Grodal (1972)) is also formulated. Our results wish to point out the relevance of cone conditions dealing with blocking coalitions of arbitrary measure or weight.     

Effects of performance measurement system inconsistency on managers’ role clarity and well-being

In this paper we explore the impact of PMS inconsistency on managerial role clarity and well-being. In addition, we investigate if problems with PMS inconsistency can be dealt with by convincing superiors to loosen their control reactions to variances, giving managers job autonomy and providing managers with support from superiors, peers and staff functions. Based on survey responses from 799 managers in one public sector organization and 187 managers in one private sector organization we conclude that PMS inconsistency has negative effects on managers’ role clarity and well-being. This situation does not improve if superiors practice loose control; on the contrary, it seems to make managers’ work situation worse. Job autonomy and support appear to be better coping methods since they have direct positive impacts on managers’ role clarity and well-being that counteracts the negative effects of PMS inconsistency.     

Households’ attitudes toward earthquake protection: An empirical analysis of the impact of fiscal support in Japan

Faced with an aging society and major earthquake risk in the near future, promoting the improvement of existing houses is one of the most important issues in Japan. In this paper, we formulate two types of demand models for home safety: a model for barrier-free conversion and a model for seismic retrofit based on a logit model. We explore statistically the factors that affect the demand for each improvement using prefectural data in Japan. We also analyze statistically the significance and impact of financial support programs for improving existing houses, which the Japanese government has implemented at the prefectural and municipal level. The results clarify the differences between the determinants of each type of improvement and show that the support program for barrier-free conversion has a positive and statistically significant effect on households’ preference. However, neither the seismic test nor the seismic retrofit program conducted by prefectures has a positive impact on preference, whereas those by municipalities do affect preference.     

Examining the relationship between strategic HRM and hospital employees’ work attitudes: an analysis across occupational groups in public and private hospitals

Abstract

As human resource challenges have increased, strategic human resource management (SHRM) in hospitals has evolved into an important management task. Accompanying its growing relevance, there is an evolving research stream on the impact of SHRM on organizational and individual-level outcomes in the hospital context. We aim to address two remaining research gaps by investigating variations in the use of SHRM across organizations (public vs. private ownership types) and differences in the relationship between SHRM and employee attitudes within organizations (for the occupational groups of nurses and physicians). This study is based on a sample of 179 German acute care hospitals. We employ ANOVA and logistic regression analyses, and our results corroborate previous research findings showing that SHRM has positive effects on employee attitudes. However, the effects vary in significance and magnitude, depending on whether nurses or physicians are targets. Further, we reveal significant SHRM differences in public- vs. private-sector organizations.     

Opening up the black box: a UK case study of top managers’ attitudes to their performance related pay

This paper examines the attitudes of the top managers within one large financial services organization in the UK to fixed and variable components of their compensation package. The rationale for performance-related pay for senior managers is to align their interests with those of the shareholders, but little is known about the views of top managers on the effectiveness of such incentives. The results suggest that the design of effective bonus systems is not just a technical issue: perceptions of market fairness with respect to the compensation package and the clear communication of goals are important in getting senior managers to focus on shareholder interests.