The Effects of Guilt-Appeal Intensity on Persuasive and Emotional Outcomes: The Moderating Role of Sponsor Motive

Studies examining the persuasive effects of guilt appeals have yielded mixed results. The current study hypothesizes that source motive (profit versus not for profit) is a key moderating variable underlying these inconsistences. A controlled experiment tested the moderating role of sponsor motive on the relationship between guilt-appeal intensity and persuasiveness of the appeal and ad liking. Findings confirmed the notion that sponsor motive moderates the effects of guilt appeals: When guilt appeals are commercially oriented there is a relative failure of high-intensity guilt appeals compared to moderate-intensity guilt appeals. Moderate-intensity guilt appeals cause more-positive brand attitudes than high-intensity appeals. Yet, when guilt appeals are nonprofit, increases in intensity of guilt communicated lead to positive results. As the guilt-intensity increased, ad liking and persuasiveness increased. It appears that guilt-appeal intensity did not have an effect on brand attitudes when the message was nonprofit.     

The Nature of Self-Reported Guilt in Consumption Contexts

This research uses consumer guilt narratives to identify a typology for consumption related guilt. Three major dimensions of guilt circumstances emerged involving other individuals, societal standards, and more specific situations related to oneself. The connection between categories of consumer guilt experience and the resulting consumer response is also explored, with resulting consumer actions involving amendment, rationalization, and/or denial to resolve guilt experienced. The findings are integrated into a general discussion of the theoretical and substantive implications and the potential avenues for future research in the area.     

Culturally Customizing Websites for Immigrant Communities in the United States

Recent research suggests that the customization of online marketing messages to meet the cultural preferences of immigrant communities increases preferences for those messages. Level of acculturation may be used as a segmentation variable that accounts for this effect, with lower levels of acculturation matching the preference for the home country's culture in marketing messages. Comparisons between Asian- and Hispanic-American preferences across levels of acculturation are made, and possible convergences in preferences through acculturation are examined. The results indicate that Taiwanese-Americans have culturally-rooted preferences for web content based on their acculturation levels. Furthermore, the study shows that the web content preferences of Taiwanese- and Hispanic-American consumers converge as members of these groups acculturate.     

入世后中国商人商务谈判文化适应现象分析

入世后,中国传统的商务谈判模式和谈判策略面,临着极大的挑战。中国外贸商人在学习西方文化和商业知识的同时．也尝试着改变自己的谈判方式以更好地适应WTO的贸易规则,中国外贸商人在谈判中遇到文化威胁等问题;在国际贸易谈判中的文化适应应是文化差异的适应,其文化取向方面是“沙拉式”的,而非“熔炉式”的。     

Triple acculturation: The role of African Americans in the consumer acculturation of Kenyan immigrants

The role of a subcultural group in the consumer acculturation of Kenyan immigrants is examined. Our findings demonstrate that particular immigrant consumer behaviors are influenced by triple acculturation forces: dominant; subcultural and original culture. We find that immigrants do not arrive in the United States aware of their need to acculturate to a subcultural group. Critical incidents alert the immigrants of the need to acculturate to the African American subculture in order to fulfill some basic consumer goals such as accessing hair care, nightclub entertainment and church services. Progressively, immigrants begin to incorporate triple acculturation forces in their consumer decision making. The immigrants learn to be innovative as well as to engage in satisficing as they navigate the new consumption environment. This research contributes to acculturation studies by extending the models of Berry (Berry JW. Acculturation as varieties of adaptation. In: Padilla AM, editor. Acculturation: theory, model and some new findings, Boulder, CO: Westview Press; 1980. pp. 9-25) as well as Penaloza (Penaloza L. Altravesando Fronteras/Border Crossings: a critical ethnographic exploration of the consumer acculturation of Mexican immigrants. J Consum Res 1994;2:32-54[June]) by incorporating the role of a subcultural group in this process.     

The Influence of Acculturation and In-Group Bias on Source Credibility: The Case of Asian American Female Consumers

While research on cultural variables influencing source credibility has been called for by scholars, very few studies have made attempts thus far. In this study, an experiment was conducted to investigate the effects of acculturation and in-group bias on Asian Americans’ perceived source credibility and advertising effectiveness. The results indicate that while acculturation had some effects on the subcomponents of credibility, in-group bias did not have an effect on credibility and Asian Americans’ advertising responses.     

Geographic Proximity of Products and Preference: A Forced-Choice Evaluation

It has been reported that information about the country of origin or the method of cultivating a food product influences individuals’ judgment. However, the effect of informing people that a product is produced locally has never been examined. A taste study was conducted in Brittany on the West Atlantic coast in France, a part of the country with a strong regional identity. Two identical products were presented in two numbered jars for a taste test. Participants were instructed to designate which of the two products they liked better. One product was presented as made in Brittany. It was reported that the made in Brittany product was preferred by the Breton participants, whereas this information had no effect on non-Breton participants. The importance of local product labels is discussed.     

The Perceived Threats from Migrants and their Effects on Government Service Equality

ABSTRACT

Governments market policies like “products,” hoping that they will receive public support. With the increasing opposition to migrants in many countries, governments face more pressure to enact laws that favor citizens over migrants, assuming that citizens desire preferential treatment. We challenge that assumption by investigating antecedents of Government Service Equality (GSE), which captures the extent to which citizens believe that migrants are entitled to the same level of quality when using government services. Utilizing the justification-suppression model of prejudice and acculturation theory as theoretical underpinning, the article highlights the role of perceived threat in legitimizing discrimination against migrants. The conceptual model distinguishes between two types of threats: symbolic and realistic. Furthermore, the article investigates the role of cosmopolitanism and tradition in driving both types of threats. Results obtained through SEM using 428 surveys collected from host country citizens indicate that both realistic threat (e.g., economy) and symbolic threat (e.g., culture) influence equality perceptions negatively. However, our results reveal that citizens could be divided into two segments: cosmopolitans and traditionalists. Traditionalists, unlike cosmopolitans, do perceive migrants as threatening. In addition, cosmopolitanism has a direct positive influence on GSE. We conclude with a discussion and agenda for future research.     

Normative Influences in Donation Decisions

ABSTRACT

The author examines the role of social and personal moral norms within a charitable giving decision process. Social and moral norms are posited both to directly and indirectly influence charitable-giving decisions. The study confirms the presence of idealistic and egotistic dimensions of moral norms within a charitable-request environment. Post-charitable contribution guilt was also found to be present in both donors and nondonors for markedly irregular charitable-giving encounters, with nondonors experiencing significantly higher guilt. The study explores the theoretical and practical implications of these findings for nonprofit marketers.     

市场邻近性模型:国际零售商海外扩张市场选择的一种理论解释

零售商海外扩张的区域选择问题是零售国际化研究的一个重点。本文在综合了大量的国外相关研究的基础之上 ,通过实证分析 ,构建出国际零售商海外扩张市场选择的一种理论框架 :市场邻近性模型。并由地理、经济、文化这三个基本要素组成的市场邻近三角形扩展成由文化、经济、社会、公共政策以及零售结构组成的市场邻近五角模型 ,为国际零售商海外扩张的市场选择 ,尤其是国际化初期阶段的市场选择提供了理论依据。