科技社团服务管理内部控制建设分析

以习近平主席为核心的新一代领导人任职以来,反腐工作取得了前所未有的重大突破性进展。科技社团在承接政府部分转移职能之后,对自身服务管理水平提出了更高的要求。从服务于科技工作者的科技社团管理出发,讨论有关科技社团服务管理中业务层面的内部控制建设问题。     

河南科技社团助推创新驱动发展的路径探析

河南省在不断深化创新驱动发展过程中,对科技社团引领、支撑高质量发展提出了新要求。在创新驱动战略实施过程中,河南科技社团在科技评估、工程技术领域的资格认定和等级评定、技术标准研制、科技奖励推荐等工作中表现突出,但也暴露出自我发展能力不足、受政府制约束缚过多、经费筹集渠道狭窄以及缺乏有利于创新发展的制度保障等问题。亟须提升发展能力,创新和政府的合作模式,拓宽经费来源,完善利于创新的制度环境。     

我国服务贸易现状与发展方向

世界经济的发展,尤其是第三次科技革命的兴起,不仅大大地促进了传统服务贸易的发展,而且也促进了新兴的服务业的迅猛发展。其中技术、信息、知识密集型服务业更在跨世纪的世界经济、贸易、技术竞争中发挥着主导作用,并成为各国重要的战略目标。读者通过了解《我国的服务贸易现状与发展方向》,将会发现我国的服务贸易和发达国家以及发展中国家相比尚有很大的差距。     

我国服务贸易发展的现状与思路研究

当今,服务贸易以高于商品贸易的速度增长,全球经济一体化发展和竞争的重点也从商品贸易转向服务贸易。本文从国际服务贸易的内涵出发,结合我国服务贸易发展现状,分析了我国服务贸易存在的问题,并对此提出了相应的对策建议。     

保有会员视角下的健身俱乐部服务与管理研究

近年来我国健身俱乐部经营管理体制也在逐步健全和完善之中,但在具体的操作过程中还存在着许多问题,文章从建立建全健身俱乐部在保有会员以及有效遏制优秀的管理和教练人员流失等方面,提出在实践中的一些看法,以期能与国内的同行们进行商榷,实现交流经验、完善体制、共同发展的目标。     

试析健身俱乐部会员的开发与服务

健身俱乐部是基层体育组织的重要形式,而会员是健身俱乐部存在的基础。文章采用文献资料法、调查访问法,对健身俱乐部的作用、会员的重要性进行分析,对健身俱乐部会员的开发与服务提出有效的途径,为我国目前社区健身俱乐部的建设和发展提供指导。     

浅析我国企业内部控制的发展现状

本文通过对国内和国外的内部控制研究现状的分析,重点对比了国内外关于内部控制的理论和方法的差别,使我们更了解内部控制研究的现状,同时分析我国企业普遍存在的内部控制问题并提出了针对性的解决措施。     

我国旅游志愿者服务的发展现状与对策研究

旅游志愿服务的出现是社会文明进步的标志。为充分发挥旅游志愿者服务作用,推动旅游业创新发展,以旅游志愿者为研究对象,比较国内外旅游志愿者服务现状,并通过相关数据和材料分析我国旅游志愿者服务存在的问题,从加大宣传力度、吸纳不同层次和结构的旅游志愿者、提高旅游志愿者服务的专业性和健全旅游志愿者服务平台等四个方面出发,提出发展旅游志愿者服务的策略。     

我国社区卫生服务的发展现状与对策分析

发展社区卫生服务体系事关人民群众的切身利益,是新时期我们贯彻落实科学发展观的重要内容,更是构建和谐社会的题中之意.实事求是地分析我国城市社区卫生服务的发展现状,总结问题和不足,探讨解决之道,对我们进一步强化政府行为,深化城市医疗卫生体制改革,规范社区卫生机构管理和完善社区卫生服务内涵都将起到积极的促进作用.     

我国商业服务贸易的发展现状探析

随着我国国民经济的不断发展,商务服务业在国民经济中所占的比重不断增加,成为需要大力发展的重要行业。同时,作为世界制造业基地,我国的商业服务贸易近年得到了快速发展,商业性服务贸易在服务贸易中所占比重不断提高。本文首先回顾了商业服务贸易的内涵及范畴,并通过分析我国服务业以及商业服务贸易的现状,对比主要国家的商业性服务贸易的特点和趋势,得出所存在的问题。最后提出推进产业化、市场化、国际化等重要发展策略。     

The evolution of service innovation research: a critical review and synthesis

The number of service innovation articles has increased dramatically in the past 25 years. By reviewing 128 articles published between 1986 and 2010, primarily in leading marketing and innovation journals, this study analyzes the progression of service innovation research according to topicality and perspective. The authors summarize prior research by clustering it into three evolutional phases and drawing parallels with the evolution of the wider services marketing field. Overall, the view of service innovation has evolved, from a complement of traditional product innovation to a multidimensional, all-encompassing notion that entails several functions, both within and outside the firm.     

新时代背景下科技查新工作的发展思考

分析了科技查新工作当前面临的信息技术条件现状和知识服务环境,指出了查新工作中存在服务单一性、内容浅表化和管理数量化的问题,提出了重视现代信息技术应用、加强服务模式创新、开展管理方式变革以及强化从业人员素质培养等多途径的查新工作发展方向.     

Public service announcements: A literature review and way forward

This paper presents a literature review of public service announcements (PSAs). Using the SPAR-4-SLR protocol, we uncover 119 articles on PSAs in the domains of corporate social responsibility (CSR), the environment, health, finance, safety, and security. The literature review reveals that PSA makers may elicit empathy during their appeal and also juxtapose PSAs with narratives. Further, they may consider using fear, humour, and nurturance appeals. We cull the key takeaways from each domain and identify commonalities and differences across the domains. In addition, we offer strategies to make PSAs effective. PSA makers may run more PSAs, use targeted appeals, and use fewer celebrity appeals. The paper also identifies gaps in the literature and outlines future research directions.     

江苏省信息服务业现状调查与发展策略研究

随着信息时代的到来,信息服务业愈发重要。本文通过对江苏省信息服务业现状的调查,认为作为中国经济大省,江苏实施了一系列措施促进信息服务业的快速增长。深入探讨江苏省信息服务业的现状和发展策略,对于优化产业结构、转变经济发展方式具有重要作用。     

我国高端服务业发展现状研究

随着国际经济日新月异的变革,国际金融市场的不断创新,一个朝阳行业———高端服务业应运而生。要提高服务水平,节能减耗,加快基础设施建设,提高城市化水平,充分利用区域优势发展高端服务业,重塑政府主导地位,大力支持高端服务业发展,积极引入外资,逐步与国际接轨。     

国内服务创新研究现状及其评述

本文通过对中国期刊网和维普全文数据库上的服务创新文献的检索,分析和评述了国内有关服务创新的研究成果。从目前文献看来,近些年,国内学者越来越多地开始关注服务创新领域的研究,其研究内容大体集中在服务创新策略、顾客与服务创新、服务创新特性、服务创新过程、服务创新类型、科技对服务创新的影响、服务创新与人力资源等方面。论文在综述的基础上提出了值得进一步研究的一些问题。     

Shopping mall image: systematic review of 40 years of research

Scholars have measured mall image, or mall attractiveness, since the mid-1970s. The models proposed are strongly rooted in the retail location and store image theories. However, apart from this common ground, the constructs adopted share few similarities with respect to the selection of mall attributes used to measure mall image. As a result, the extant literature is fragmented, offering several different models that are difficult to compare. This state-of-affairs is averse to the progress of knowledge, as it lacks external validity needed when different contexts are investigated, which is the case of shopping centres established in several different urban environments, countries and cultures. As a result of a systematic literature review, which employed bibliometric analysis and content analysis, both the roots and the frontier of research were identified. A list of mall image attributes was generated and identified those that seemed theoretically more relevant in capturing the construct of mall image.     

Transformative service research and service design: synergistic effects in healthcare

ABSTRACT

This conceptual paper answers the question: How do we design service experiences in whole to increase the well-being of all participants in the healthcare system – patients, families, and caregivers? In order to do so, we position service design as an essential tool and even a mindset needed for transformative service research success. We discuss the transformative role service design plays in improving service and consumer entities’ well-being with a focus on how this approach can lead to improved healthcare service outcomes. We also add to the conversation surrounding service and consumer entities’ well-being by broadening the concept and application of service design to consider social, existential, psychological, and physical well-being. We particularly explore how healthcare services can benefit from further consumer engagement and collaborative patient–provider relationships, two key factors essential for redesigning the industry.     

Twenty-five years of consumer vulnerability research: Critical insights and future directions

Consumer vulnerability is gaining increasing attention from researchers and practitioners as a social phenomenon in modern consumption-driven societies. In an attempt to conduct a comprehensive review using credible published research materials on the topic, this study applies a big data analytics approach to analyze scholarly research with a pool of 859 articles covering the last 25 years of post-modern marketing practices that have been a precursor to market-driven vulnerability. This paper identifies the most influential articles, as well as the top contributing journals and authors, along with their affiliations. In addition, this study reveals four major themes of research in consumer vulnerability, namely marketing, fraud and consumers, consumer vulnerability and well-being, ethics and vulnerable consumers, and consumption, disability and gender. These integrative perspectives will serve as a critical starting point to encourage focused theme-based exploration in the field.