Ethical decision-making in business: Behavioral issues and concerns

This article examines selected behavioral aspects of ethical decision making within a business context. Three categories of antecedents to ethical decision behaviors (individual differences, interpersonal variables, and organizational variables) are examined and propositions are offered. Moral development theory and expectancy theory are then explored as possible bases for a theory of ethical decision making. Finally, means of improving ethical decision making in firms are explored.Stephen B. Knouse is Professor of management at the University of Southwestern Louisiana. His research interests are in behavioral aspects of business ethics, employment selection, and impression management in organizations. His work has appeared in a number of journals includingJournal of Business Ethics, Personnel Psychology, andPersonnel.Robert A. Giacalone is Associate Professor of Management Systems at the E. Claiborne Robins School of Business, University of Richmond. His work has appeared inHuman Relations, Business and Society Review, Journal of Business Ethics, Group and Organization Studies, Journal of Social Psychology, as well as in a variety of other journals and books.     

Ethical issues in the development and application of business and management knowledge

This paper deals with four ethical issues in the development and application of business and management knowledge. The issues examined are: (1) failure to adopt or disclose knowledge with proven value that could benefit individuals, organizations, and society; (2) inappropriate implementation or incomplete disclosure of knowledge with proven potential; (3) use of knowledge for the exclusive benefit of a selected interest group even if harm is done to others; and (4) intentional falsification or misrepresentation of knowledge as something other than what it is known to be. Each of these issues are illustrated with actual case histories and are examined using frequently accepted ethical concepts.W. Jack Duncan is Professor of Management and Associate Dean at the Graduate School of Management, University of Alabama at Birmingham. He is a Fellow of the Academy of Management; President of the Southern Management Association, 1984–1985; Past-President Southwest Division of the Academy of Management, 1982; and former member of the Board of Governors of the Academy of Management. He has written many articles which have been published in various journals.An earlier draft of this paper was presented in the Visiting Lecturer Series at the Faculty of Management, Concordia University, Monteral, Quebec, Canada, May 1982.     

Ethical judgment in business: culture and differential perceptions of justice among Italians and Germans

This study focuses on the cultural context of ethical decision making by considering the relationship between power distance and ethical judgment. Specifically, we propose that this relationship exists because of the influence of peers on ethical judgment and perceptions of justice. Considering the importance of peers in stage three of Kohlberg's model of moral development, we argue that peers are the basis for social comparisons, social cues and social identification and, hence, are critical to an individual's beliefs about justice. Using scenarios developed by Reidenbach and Robin, data were collected from German and Italian graduate business students. Germany and Italy differ substantially in power distance, but not in the three other cultural dimensions of Hofstede. Results show that the ethical assessment of the respondents from the two countries differs when justice criteria are used. Theoretical and practical implications of the results are discussed.     

Ethical judgment,subjective norms,and ethical consumption: The moderating role of moral certainty

Although various empirical works have attempted to explain the gap between consumers' ethical judgments and actual purchasing behaviours, the role of moral certainty has received relatively little attention. Moral certainty refers to the subjective sense of conviction or confidence one holds about his/her ethical judgment of an object. This study contributes to the ethical consumption literature by empirically examining whether the associations among consumers' ethical judgment, intention, and actual purchasing of ethical products (EPs) vary according to their level of moral certainty. We also examined the effect of subjective norms under the same conditions. The results of regression analysis revealed that the ethical judgment of EPs has a stronger effect on consumers' intention when consumers are more confident or convinced that buying EPs is fundamentally right, as compared to moral ambiguity. The effect of subjective norms was less effective under a high level of moral certainty. Nevertheless, the results indicated that there is no evidence for the claim that consumers’ intention towards EPs has a stronger effect on the actual purchasing of EPs under a high level of moral certainty. We discuss the implications of these findings to theory and practice.     

Scoring an Own Goal? Ethical issues in the UK professional soccer business

It is only in recent years that soccer has become big business, and the ethical strains are beginning to show. What is the “product” and where do fans figure in the list of “stakeholders”? The writer is completing his MBA at London Business School, and is a lifelong football fan.     

The impact of ethical ideology on modifiers of ethical decisions and suggested punishment for ethical infractions

The present study sought to determine the extent to which individuals' ethical ideologies, as measured by Forsyth's (1980) Ethics Position Questionnaire (EPQ), impacted the degree of punishment they advocated for differing ethical infractions, as well as their selection of non-ethics related variables that might be used to modify judgments of disciplinary action. The data revealed that individual ideology does impact both advocated punishment and choice of non-ethics related variables, but only in some measures. The data are discussed in terms of potential moderating variables that could be examined in future studies.Robert A. Giacalone is the author of over 40 management articles, as well as two books,Impression Management in the Organization andApplied Impression Management, and the Editor of a Special Issue of theJournal of Business Ethics on Behavioral Aspects of Business Ethics. In 1992, Sage Publications named him the Editor of the Sage Series in Business Ethics, a book series dedicated to ethics education for students and practitioners. Dr. Giacalone is currently Associate Professor of Management Systems at the E. Claiborne Robins School of Business, University of Richmond.Scott Fricker is currently a doctoral student in the social psychology program at the University of California-Santa Barbara. The research described herein reflects, in part, research done as a psychology undergraduate at the University of Richmond.Jon W. Beard is currently Assistant Professor of Management Systems in the E. Claiborne Robins School of Business at the University of Richmond. His work primarily concerns behavioral and organizational issues related to the management of technology. He is currently editing a book titledImpression Management and Information Technology for Greenwood Press.     

Two ethical issues in mergers and acquisitions

With the recent rash of mergers and friendly and unfriendly takeovers, two important issues have not received sufficient attention as questionable ethical practices. One has to do with the rights of employees affected in mergers and acquisitions and the second concerns the responsibilities of shareholders during these activities. Although employees are drastically affected by a merger or an acquisition because in almost every case a number of jobs are shifted or even eliminated, employees at all levels are usually the last to find out about a merger transaction and have no part in the takeover decision. Second, if shareholders are the fiduciary beneficiaries of mergers and acquisitions, then it would appear that they have some responsibilities or obligations attached to these benefits, but little is said about such responsibilities. In this essay I shall analyze these two ethical issues, and at the end of the paper I shall suggest how they are related. Patricia H. Werhane is Professor of Philosophy at Loyola University of Chicago. She is one of the founding members of the Society for Business Ethics. Her publications include Philosophical Issues in Art, Ethical Issues in Business, coedited with Tom Donaldson, Persons, Rights and Corporations, Philosophical Issues in Human Rights, edited with D. Ozar and A. R. Gini.     

Training in ethical judgment with a modified Potter Box

After a brief review of the ethical judgment research, the Potter Box, a four‐step ethical judgment tool used primarily in media ethics, is introduced. The paper proposes that the Potter Box's usefulness for evaluating ethical dilemmas could be improved by re‐sequencing the steps, by incorporating philosophical intuitionism as a mechanism for structuring its inherent pluralism and by adding a post‐decision, pre‐action reflective step. The resulting modified Potter Box has five steps – analyze the situation, identify stakeholders, specify duties, weigh obligations and check for universalizability – and should provide a useful structure for analyzing difficult ethical dilemmas and for creating transparency in the judgment process that accommodates improved discussion.     

Contemporary ethical issues in labor-management relations

Numerous labor-management issues possess ethical dimensions and pose ethical questions. In this article, the authors discuss four labor-management issues that present important contemporary problems: union organizing, labor-management negotiations, employee involvement programs, and union obligations of fair representation. In the authors view, labor and management too often view their ethical obligations as beginning and ending at the law's boundaries. Contemporary business realities suggest that cooperative and enlightened modes of interaction between labor and management seem appropriate.Robert S. Adler is Associate Professor of Legal Studies at the Kenan-Flagler Business School, University of North Carolina at Chapel Hill. He teaches courses in Business Law, Business Ethics, and Regulation. Prior to coming to UNC, Professor Adler served as Counsel to the Subcommittee on Health and the Environment of the Committee on Energy and Commerce of the U.S. House of Representatives.William J. Bigoness is Professor of Business Administration and Director, Center for Management Studies at the Kenan-Flagler Business School, University of North Carolina at Chapel Hill. His professional interests include organizational behavior, human resource management, and labor-management relations. Dr. Bigoness was Visiting Professor of Business Administration at the International Institute for Management Development (IMD) located in Lausanne, Switzerland from 1985 to 1987.     

Some unresolved ethical issues in auditing

Independence is a fundamental concept to the audit. There is a clear relationship between independence and conflict of interest in all professions. This paper examines this relationship in the auditing profession and in the context of three specific practices. The paper analyses these practices by using the Davis model of conflict of interest. The results of this analysis give rise to some interesting questions for the ethical practices of the auditing profession.Sally Gunz teaches business law at the School of Accountancy, University of Waterloo, Waterloo Ontario. She is a former legal practitioner whose research interests include ethical and legal issues of concern to auditors and studies of the corporate counsel profession.John McCutcheon teaches accounting at the School of Business and Economics, Wilfrid Laurier University, Waterloo, Ontario. His research interests include analyses of alternate approaches to the liability of auditors for negligence and various issues in management accounting.     

Economic rationality and ethical behaviour: ethical business between venality and sacrifice

This paper argues that economic rationality and ethical behavior cannot be reduced one to the other, thus casting doubt on the validity of assertions such as 'profit is ethical' or 'ethics pays'. In order to express ethical dilemmas in a way which opposes economic interest with ethical concerns, we propose a model of rational behavior that combines these two irreducible dimensions in an open but not arbitrary manner. Behaviors that are neither ethical nor profitable are considered irrational (non-arbitrariness). However, behaviors that are profitable but unethical, and behaviors that are ethical but not profitable, are all treated as rational (openness). Combining ethical concerns with economic interest, ethical business is in turn seen as an optimal form of rationality between venality and sacrifice. Because everyone prefers to communicate that they act ethically, ethical business remains ambiguous until some economic interest is actually sacrificed. We argue, however, that ethical business has an interest in demonstrating its consistency between communication and behavior by a transparent attitude. On the other hand, venal behaviors must remain confidential to hide the corresponding lack of consistency. This discursive approach based on transparency and confidentiality helps to further distinguish between ethical and unethical business behaviors.     

Ethical issues in international lending

This article deals with the ethical issues faced by commercial banks, governments and international financial institutions in their international lending activities. Such issues include not only to whom and for what purpose such lending takes place but also the more delicate questions of the relations between sovereign lending and economic management, as well of lending to sovereign countries embroiled in situations of conflict. It leads to the ethical issues raised by the present international debt crisis: co-responsibility, burden-sharing, role of the international organisations. Finally, capital flight out of developing countries is studied as a special case.Bernard Snoy born in Bois-Seigneur-Isaac (Belgium) in 1945.Holder of bachelor's degree in philosophy and of doctor's degree in law from Catholic University of Louvain and of Ph.D. in economics from Harvard.Has worked for 12 years with the World Bank in Washington and in Paris.Has been teaching at the Catholic University of Louvain and at the College of Europe (Bruges).Has been for two years Economic Adviser at the Commission of the European Communities.Since May 1988, Bernard Snoy assumed the position of Chief of the Minister's Cabinet at the Belgian Ministry of Finance.This presentation made in November 1987 reflects the views of the speaker and does not necessarily represent the views of the Commission.     

Ethical issues in corporate speechwriting

Executive speechwriting is a common practice in most large organizations. This activity, however, raises a number of ethical questions about responsibility and about audience deception. This essay explores the ethics of speechwriting from three perspectives and offers some general guidelines for maintaining ethical standards when using speechwriters.Matthew W. Seeger is an Associate Professor of Speech Communication and Director of Graduate Studies at Wayne State University in Detroit. His major research interests lie in the area of organizational communication including crisis communication, leadership and ethics. His article Free Speech and Institutional Constraint was published in theFree Speech Yearbook and won the 1986 Wichelns Award for Research in Free Speech and Law.     

Developmental constraints on ethical behavior in business

Ethical behavior — the conscious attempt to act in accordance with an individually-owned morality — is the product of an advanced stage of the maturing process. Three models of ethical growth derived from research in human development are applied to issues of business ethics.Claudia Harris is an Associate Professor of Management at the University of Scranton. She was formerly a financial analyst in the chemical industry.William Brown is a Professor of English at the Philadelphia College of Textiles and Science. The genesis of this paper was the authors' experience in using fiction to teach business management, and they have published papers on this topic in Organizational Behavior Teaching Review.     

An applied ethical analysis system in business

Much of the discussion on business ethics is philosophical in nature. There is no lack of theories and ideals on moral reasoning. What is missing is translating these moral theories and principles into specific, operational procedures that can indicate a proper course of action. Although most business actions are routine and do not raise serious ethical questions, many people experience difficulty in applying their personal moral principles to specific business decisions in ethically-dilemmatic situations.This study seeks to develop a framework that can be utilized to implement personal moral reasoning based on the teleological theory of Utilitarianism and the deontological theory of Ross's Prima Facie Duties in the business decision-making process. The central feature in the framework is a point-system that quantities the ethical worth of a proposed business action and determines whether the action would be ethically desirable if taken. It provides an objective element in an otherwise qualitative ethical inquiry process. This study also illustrates practical applications of the system by analyzing the ethical implications of a proposed action where foreign bribery is involved.Alan Wong is Assistant Professor of Finance, Indiana University Southeast. His areas of academic research are managerial ethics and financial options. He has published in theReview of Business and Economic Research.Eugene Beckman is the Director of the MBA Program at Indiana University Southeast. He was awarded the Faculty Excellence Award in 1989 and his primary areas of research are business ethics and marketing.