Soft drink advertising and consumption in the United States 1984–2007

The internet environment has changed the format of internet advertising. One emerging form of online marketing communication is ‘contextual advertising’, in which marketers strive to develop customised images or texts more relevant to customers based on the content of web pages. This study investigates the effectiveness of internet contextual ads. In particular, we examine the effect of internet contextual ads on brand memory (i.e. recall and recognition) and attitudes towards the advertisement and/or brand using the theory of priming effect. We find that the complexity of banner ads moderates the relationship between a contextual advertisement and its effectiveness, and generates two distinct priming effects (i.e. assimilation and contrast effects). The results demonstrate that the internet contextual advertisement enhances brand recognition and induces favourable attitudes towards the ad. In addition, consumers have higher recall rates and attitudes towards the brand when they are exposed to a less complex contextual advertisement or when they are exposed to a complex, non-contextual advertisement.     

THE MEDIUM AS A CONTEXTUAL CUE: Effects of Creative Media Choice

This paper adds to the research on media-context effects with a study of creative media choice (i.e., creatively choosing a medium to implicitly communicate the message). In an experiment, ads were placed in a creative media choice setting and compared with identical ads in a traditional medium. Employing theories on media-source effects and on cognitive priming and assimilation, it is hypothesized that the creative media choice enhances the perception of target brand associations and increases ad credibility and ad and brand attitudes. The results support the hypotheses. The effects of creative media choice are moderated by congruence, and additional analyses suggest that they may be mediated by surprise.     

Attitudes and Donation Behavior When Reading Positive and Negative Charity Appeals

This article tries to clarify whether negative charity appeals (i.e., advertisements emphasizing the bad consequences of not helping) or positive charity appeals (i.e., advertisements emphasizing the good consequences of helping) are more effective. Previous literature does not provide a single answer to this question and we suggest that one contributing reason for this is that different studies have operationalized appeal effectiveness in different ways (e.g., actual behavior, self-rated helping intentions, or expressed attitudes about the ad or the organization). Results from four separate studies suggest that positive appeals are more effective in inducing favorable attitudes toward the ad and toward the organization but that negative appeals are more effective (in studies 1A and 1B) or at least equally effective (in studies 1C and 1D) in eliciting actual donations. Also, although people’s attitude toward the appeal (i.e., liking) was a good predictor for the expected effectiveness in increasing donation behavior (in Study 2), it was a poor predictor of actual donation behavior in all four main studies. These results cast doubt on marketing theories suggesting that attitudes toward an advertisement and toward the brand always lead to higher purchase behavior.     

Indian consumers' purchase intention toward a United States versus local brand

This study of Indian consumers examines the effects of individual characteristics (i.e., consumer's need for uniqueness and attitudes toward American products) and brand-specific variables (i.e., perceived quality and emotional value) on purchase intention toward a U.S. retail brand versus a local brand. A total of 411 college students in India participated in the survey. Using Structural Equation Modeling (SEM), this study finds that Indian consumers' need for uniqueness positively influences attitudes toward American products. Attitudes toward American products positively affect perceived quality and emotional value for a U.S. brand while this effect is negative in the case of a local brand. Emotional value is an important factor influencing purchase intention toward a U.S. brand and a local brand as well. Implications for both U.S. and Indian retailers are provided.     

Exploring the dimensions of ad creativity

This study explored the influence of dimensions of creativity—novelty (expectancy), meaningfulness (relevancy), and emotion (valence of feelings)—on attitude toward the ad, attitude toward the brand, and purchase intention. The results indicate that unexpectedness enhanced ad effectiveness over expectedness when the ad has positive feelings. When the ad contains negative feelings, attitude toward the ad was diluted with unexpectedness vs. expectedness. Relevance was not critical in encouraging favorable responses when the ad is unexpected. With an unexpected–relevant–positive‐feeling ad used as the baseline, a creative ad generated more favorable attitude toward the ad than other ad conditions. However, ad creativity resulted in more favorable brand attitude and purchase intention only against selected ad conditions. Theoretical and managerial implications are discussed and directions for future research furnished. © 2000 John Wiley & Sons, Inc.     

Are Digital Menus Really Better than Traditional Menus? The Mediating Role of Consumption Visions and Menu Enjoyment

This study examined consumers’ responses to interactive media in a restaurant setting (i.e., digital menus). Study 1 tested a conceptual model, which examined the underlying process shaping customers’ evaluations of a Web-based digital menu. The results demonstrated that consumption visions and menu enjoyment mediated the effects of perceived interactivity on attitudes toward the digital menus. Study 1 also identified direct product experience as an important moderator of the relationship. Study 2 extended and replicated Study 1 in an offline setting by conducting a lab experiment that compared the use of digital and traditional menus in ordering foods that participants have experienced versus those they have not. In general, tablet-based digital menus generated greater enjoyment, increased intentions to adopt, and encouraged participants to order more within a shorter time. But they were preferred only for less-experienced foods. Furthermore, consumption visions were important mediators of interactivity effects in the digital menu condition, but not in the traditional paper menu condition, while menu enjoyment played a mediating role in both conditions.     

Effects of age, need for cognition, and affective intensity on advertising effectiveness

This paper explores how individual characteristics of age, need for cognition (NFC), and affective intensity (AI) interact with each other and with advertising appeal frames (i.e., rational, positive-emotional, negative-emotional) to influence ad attitudes, involvement, and recall. The mixed design study reveals that younger adults recall emotional messages, especially negative ones, better than rational ones, but recall does not differ for older adults across appeal frames. Older adults prefer rational and positive messages to negative-emotional messages but ad attitudes do not differ among younger adults across appeal frames. Finally, age interacts with AI, but not NFC, to influence ad responsiveness. Both age and AI influence ad attitudes such that older adults exhibit the most positive ad attitudes across all appeal frames.     

The multidimensional nature and brand impact of user-generated ad parodies in social media

What is the impact of ad parodies on the brands they spoof? This question arises from the recent confluence of heightening comedic interest in parodying advertising and the growing trend of amateurs creating their own ad parodies in social media. This article reports on a multi-phase study investigating the key dimensions of ad parodies and how they influence brand attitudes, attitudes towards the parodies, and intention to pass along the parodies. Four primary dimensions of ad parodies were discovered: humour, truth, mockery and offensiveness. Humour and truth were positively related to attitudes towards the parodies and intention to pass them along, while offensiveness was negatively related to attitudes towards the parodies. However, the dimensions of ad parodies had no impact on brand attitudes. The results demonstrate that, although advertisers should be aware of this trend, they can take comfort in consumers’ ability to distinguish between brand messages and entertainment.     

The Key to 360-Degree Video Advertising: An Examination of the Degree of Narrative Structure

In this study, we compared three 360-degree video ads with their counterparts—three standard video ads—in terms of perceived ad novelty, presence (i.e., spatial presence, engagement, ecological validity), ad attitudes, and brand attitudes. We proposed hypotheses based on the narrative processing literature, presence literature, the limited capacity model of motivated mediated message processing (LC4MP), and novelty literature. We tested our hypotheses through three experiments. Results demonstrated that the superiority of 360-degree video advertising, compared with standard video advertising, is maximized when its standard version features a moderate degree of narrative structure and is attenuated when its standard version depicts either a low or a high degree of narrative structure.     

Does gay-themed advertising haunt your brand?

This study is designed to investigate the effect of gay-themed advertising as well as consumers’ gender, tolerance towards homosexuality (low vs high tolerance) and consumers’ brand commitment (low vs high commitment) on attitude towards ad and attitude towards brand. The study result suggests that people exposed to non-gay-themed ads had more positive attitudes towards the brand than did people exposed to gay-themed ads. The study findings suggest that ads featuring homosexual imagery could lead to negative brand evaluation. The study finds that heterosexual males exposed to such ads had less favourable attitudes towards the advertising and brand as well. The study finds that subjects with high tolerance towards homosexuality have more positive attitudes towards the ad and brand, and have higher purchase intention than do subjects with low tolerance. Furthermore, the results suggest that people with high brand commitment had more favourable attitudes towards ad and brand. Practical and theoretical implications are discussed.     

How brand attribute typicality and consumer commitment moderate the influence of comparative advertising

This study examines how product attribute typicality and brand commitment influence the effects of comparative versus non-comparative ads on brand attitudes. Employing perspectives from the literatures on typicality and commitment, the study examines the effects of commitment to the comparison brand on the effectiveness of comparative versus non-comparative advertising. A between-informants experiment uses data from 466 student informants. It is hypothesized that (a) when the attribute under consideration is typical (atypical), among comparison brand committed informants, a non-comparative ad is more (no more) persuasive than a comparative ad, (b) when the attribute under consideration is typical, among comparison brand non-committed informants, a comparative ad is more persuasive than a non-comparative ad, and (c) when the attribute under consideration is atypical, among comparison brand non-committed informants, a comparative ad is likely to be more persuasive than a non-comparative ad, but the effect will be weaker than in the case of a typical attribute. Hypothesis (a) is supported while (b) has directional support. The results support a three-way interaction between consumer commitment, attribute typicality, and type of advertisement. The findings are relevant to a variety of contexts, such as markets characterized by high levels of market share and commitment for the market leader as well as fragmented markets where market share and commitment levels are low.     

The Eureka moment in understanding luxury brand purchases! A non-linear fsQCA-ANN approach

Although substantial research has been conducted to understand the luxury brand consumption at a global level, especially in the Western market, far less attention has been dedicated to the identification of factors driving such purchases in the Asia-Pacific region. This gap is addressed in the present study, which draws upon the extended theory of planned behavior (TPB) and complexity theory (CT) to identify the non-linear causal pathways pertaining to Chinese consumers’ luxury brand purchase intention. An online survey was conducted with a sample of Chinese consumers to gather data related to their attitudes, subjective norms, perceived behavioral control, self-congruity, power distance beliefs, and gender. An asymmetrical-based approach was adopted by combining fuzzy-set qualitative comparative analysis (fsQCA) with artificial neural network (ANN) analysis. The fsQCA results showed that there are seven solutions (i.e., various combinations of causal antecedents) that can facilitate the formation of luxury brand purchase intention, four of which are gender-specific. After completing the fsQCA, the ANN analysis was conducted to rank the causal conditions in terms of their importance, indicating that attitude and subjective norms are the most relevant antecedents. The present study contributes to the existing luxury branding literature by reevaluating and extending the well-established TPB with new variables and new research lens (i.e., asymmetric thinking). More specifically, this study represents the pioneering effort to apply set theoretic approach in understanding luxury goods consumption, thereby yielding more insightful results that reflect the complexity of reality, and thus advance the findings yielded by past studies that relied on variance-based methods.     

Processes and effects of targeted online advertising among children

Increasingly, information from children's profile pages on social network sites is being used to target online advertising, a phenomenon known as profile targeting. This practice has raised concerns in society and academia; however, its effects among children remain unstudied. Therefore, we investigated the effects of profile targeting on children's brand responses (i.e., brand attitude and purchase intention). We examined two types of targeting: targeting of product and of form (i.e., color). In addition, we tested three underlying mechanisms: liking the advertisement, perceived personal relevance of the advertisement, and recognizing the targeting aspect of the advertisement (targeting recognition). A between-subjects experiment among 231 children aged 9–13 years showed that targeting the product leads to more positive brand attitudes and purchase intentions. In addition, the effects were explained by ad liking and not by perceived personal relevance or targeting recognition. These findings suggest that, unlike adults, children do not process profile targeting on an elaborate critical level. Rather, the processing seems to be less elaborate.     

Ad Creativity via Augmented Reality Technology in Online Video Ads: the Differential Role of Novelty,Message Usefulness,and Ad-Consumer Association

This study aims to examine the role of ad creativity in YouTube video ads featuring augmented reality (AR) technology. Through an online experiment, we compared people who hold positive preexisting attitudes toward a familiar brand, people who hold negative preexisting attitudes toward a familiar brand, and people who are unfamiliar with a brand in terms of their perceived creativity of a video ad featuring AR technology. Further, we explored the differential effect of three dimensions of ad creativity, namely, message usefulness, ad novelty, and ad-consumer association, on short and long-term brand name recall, short and long-term brand message recall, ad attitudes, and brand attitudes. Results demonstrated that for a familiar brand, people’s perceived creativity of an ad is biased by their preexisting brand attitudes. For an unfamiliar brand, since people do not hold preexisting attitudes toward it, their perceived creativity of an ad for the unfamiliar brand is mostly shaped by their ad evaluations. Moreover, results revealed that the three dimension of ad creativity play different roles in ad effectiveness.     

An Empirical Investigation of the Differential Effects of Personal,Historical, and Non-Nostalgic Advertising on Consumer Responses

Using a theory-driven approach, this study investigates whether and/or to what extent consumers' informationprocessing tendencies and ad-based responses are differentially influenced by the introduction of nostalgic cues (either "personal" or "historical" in nature) embedded in an advertisement. The results support hypothesized expectations that personal nostalgia (a yearning for one's past) generally outperforms both historical and non-nostalgic advertising when measures of self-directed thoughts, positive affect, and attitude toward the ad are considered. However, when cognitive measures (i.e., brand/message-related cognitive responses and message recall) are considered, a personally nostalgic ad is shown to be comparable to a historical nostalgic ad, but inferior to a non-nostalgic ad. Regression results utilizing cognitive response data further indicate that individuals' brand attitudes are differentially influenced by the type of nostalgia evoked. Practical and theoretical implications for the study's findings are discussed, and future research directions are presented.     

How banner ads can be effective

This research examines the impacts of exposure duration and banner ad complexity on advertising persuasion in a web advertising environment. Processing fluency is used to explain the underlying process that occurs among consumers during exposure to advertisements, and refers to the ease of stimulus encoding and processing that is facilitated by prior exposure to a banner ad. Based on previous studies (e.g. Reber et al. 1998), this research used a priming phase and a testing phase, in which respondents viewed two banner ads for the same brand. A banner ad presented in the priming phase facilitates viewer processing of a target banner ad in the testing phase due to processing fluency. The findings show that, when a banner ad is difficult to process in the priming phase, increasing the duration of exposure to the ad in the priming phase causes a linear increase in respondent attitudes towards the target ad and brand in the testing phase. When the priming banner ad is moderately difficult to process, increasing the exposure duration in the priming phase first increases, and then decreases, respondent attitudes towards the target ad and brand (an inverted-U pattern) in the testing phase. When the priming banner ad is easy to process, increasing the exposure duration in the priming phase first decreases, and then increases, respondent attitudes towards the target ad and brand (a U pattern) in the testing phase.     

The moderating influence of brand status and source confirmation on third-party endorsement effects in advertising

Two studies were conducted to examine the effect that perceived brand status has on consumers’responses to source confirmation of third-party advertising endorsements. In Study 1, a 2 (ad exposure with opportunity to confirm the source of the endorsement vs ad exposure with no opportunity to confirm) by 2 (topdog brand vs underdog brand) factorial design was used to examine hypothesised effects on message believability and brand attitude. Results indicated that, for underdog brands, augmenting advertising strategies with publicity pieces (source confirmation) is an effective approach in enhancing advertising message believability and producing more favourable brand attitudes. On the other hand, this ad strategy was not shown to have similar added benefits for the topdog brand. Study 2 further examined these interactive effects, finding that, in an underdog brand condition, individuals reported higher levels of involvement with a publicity piece than with an advertisement. An opposite effect (i.e. greater ad involvement than publicity piece involvement) was observed for individuals in the topdog brand condition. Theoretical and managerial implications of the findings are discussed, and future research directions are offered.     

If all their products seem the same,all the parts within a product seem the same too: How brand homogeneity polarizes product experiences

Many different factors affect brand homogeneity, including the different products associated with a brand, how they are made, and how they are branded. How does the perceived homogeneity of a brand’s offered products, in turn, affect consumers’ experiences with those products? Nine experiments reveal that consumers have more polarized judgments of product experiences when the sampled products are perceived to belong to more homogeneous brands. When a consumption experience is positive, the consumer has an even more positive experience when they think the sampled product came from a homogeneous brand; however, when a consumption experience is negative, the consumer has an even more negative experience when they think the sampled product came from a homogeneous brand. This polarization occurs because the individual product inherits the brand-level quality of perceived internal consistency—when a brand seems homogeneous (i.e., consisting of homogeneous products), consumers also perceive any individual product from the brand as similarly consisting of homogeneous ingredients or parts. We suggest that brand homogeneity leads to selective processing of individual product experiences, which makes products seem more coherent, products rated faster, and ratings of different product ingredients or features more highly correlated. The perception that all of the parts within the individual sampled product are homogeneous in quality polarizes judgments of the product experience.     

The Effects of Ad Irritation on Brand Attitudes

Abstract

Brand attitude has been proposed to be an antecedent to purchase intentions. However, very few studies have specifically focused on ad irritation as an antecedent to attitude towards the brand. This paper examines the effect of ad irritation on brand attitudes and if the effect of ad irritation is independent of ad credibility, attitude towards the advertiser, attitude towards advertising, and ad-induced feelings. The results indicated that ad irritation was not significant in predicting brand attitudes. Respondents' prior brand attitude, ad credibility, ad-induced feelings and attitude towards the advertiser were significant predictors of brand attitudes. Based on the results, several managerial implications were derived regarding the usefulness of ad irritation in changing brand attitudes.     

The effects of tolerance of negativity on consumers’ responses to comparative attack advertising

This paper focuses on ‘tolerance of negativity’ (TON) as a means of understanding and predicting consumers’ responses to negative marketing communications. The results of three empirical studies suggest that consumers who are low (as opposed to high) in TON (when measured and/or primed) find negatively framed comparative ads to be less fair, less useful, and have less favorable attitudes toward the ad and sponsor brand. Importantly, cognitive elaboration is shown to moderate these effects. Specifically, one’s TON is found to be more impactful when individuals are engaged with an ad (i.e. when cognitive elaboration is greater) as opposed to when cognitive elaboration is lower. Interestingly, TON’s moderating influence was not observed in any of the studies when attitudes toward the compared-to brand were the dependent variable.