The Impact of Perceived Leader Integrity on Subordinates in a Work Team Environment

Over the last decade, the increased use of work teams within organizations has been one of the most influential and far-reaching trends to shape the business world. At the same time, corporations have continued to struggle with increased unethical employee behavior. Very little research has been conducted that specifically examines the developmental aspects of employee ethical decision-making in a team environment. This study examines the impact of a team leader’s perceived integrity on his or her subordinates’ behavior. The results, which came from a survey of 245 MBA students functioning for 2 years in a work team environment, indicate an interaction between leader integrity and team member ethical intentions.     

网络环境下企业集团财务管理模式探究

网络环境下集团企业财务管理模式发生重大变化,财务结算速度提高、控制变得更加有力,但同时也带来了新的财务风险。针对集团企业管理链条长、监督环节不当、信息共享性差、资金周转不畅、母子公司目标不一等问题,网络环境下的集团企业对资金和会计人员都应实行统一管理;要加强预算管理,对企业经济活动实施实时控制;要加强投资管理,使投资带给企业利润最大化;要努力提高财务人员网络环境下的实际操作能力。     

Employment Patterns in Contemporary Retailing: Gender and Work in Five Supermarkets

This article examines trends in patterns of employment within contemporary retailing. It focuses upon five supermarkets in the Lancaster area. In each store the proportion of part-timers had increased during the 1980s and in four cases it stood at over 70 per cent in 1990. However, there were marked differences in the proportions of female full-time and part-time employees who were married. Management reported similar perceptions of the relative advantages and disadvantages of employing married women within their stores. These belief systems coexisted with radically divergent recruitment strategies by these managements. These variations were embedded within typical recruitment strategies in each of the firms examined.     

Using Group Support Systems (GSS) in the Teaching of International Business

SUMMARY

It is now possible to use computerized Group Support Systems (GSS) to improve many types of group processes. Such systems can be effective in helping teach International Business (IB) classes in such areas as strategic planning, negotiations, case studies, and course evaluations. When contemplating the use of GSS in teaching IB, instructors must consider hardware, software, facilities, personnel, applications, and other issues.     

Cooperative Goals in the Chinese Work Environment: A Hong Kong Case Study

This research seeks to develop an understanding of how cooperative teamwork among Chinese employees impacts upon the customer perception of service in the Hong Kong ship-repair industry. The research model was based on the ‘Theory of Cooperation and Competition’, a western-derived theory. The model used included the Chinese values of power distance, collectivism and conformity. The results suggested the need to explore alternative processes that Chinese people may engage in in managing their conflict. We question whether the ‘goals’ or ‘ends’ based approach to the operation of teams inherent in the Theory of Cooperation and Competition, is valid in the Chinese context where ‘process’ and ‘relationship’ are pivotal.     

Workplace Bullying: Considering the Interaction Between Individual and Work Environment

Deontology and utilitarianism are two competing principles that guide our moral judgment. Recently, deontology is thought to be intuitive and is based on an error-prone and biased approach, whereas utilitarianism is relatively reflective and a suitable framework for making decision. In this research, the authors explored the relationship among moral identity, moral decision, and moral behavior to see how a preference for the deontological solution can lead to moral behavior. In study 1, a Web-based survey demonstrated that when making decisions, individuals who viewed themselves as moral people preferred deontological ideals to the utilitarian framework. In study 2, the authors investigated the effect of moral identity and moral decision on moral behavior in an experimental study. The results showed that when deontology was coupled with the motivational power of moral identity, individuals were most likely to behave morally.     

Maximizing Human Potential: Capabilities Theory and the Professional Work Environment

Human capabilities theory has emerged as an important framework for measuring whether various social systems promote human flourishing. The premise of this theory is that human beings share some nearly universal capabilities; what makes a human life fulfilling is the opportunity to exercise these capabilities. This essay proposes that the use of human capabilities theory can be expanded to assess whether a company has organized the work environment in such a way that allows workers to develop a variety of human capabilities. This mode of analysis is put forward as a complement to the work of Mihaly Csikszentmihalyi, who has suggested that the key to promoting human well-being in the workplace is the maximization of flow experiences.     

Patterns and Effects of Entry in U.S. Airline Markets

We use T-100 traffic data and DB1B fare data from the U.S. Department of Transportation to identify patterns and effects of entry by network carriers and low-cost carriers in non-stop U.S. airline markets. For the sample period from 1996 to 2009, we find that entry activity of low-cost carriers did not only experience significant absolute increases but also led to substantial fare reductions. As route entries by network carriers do not have comparable effects, the existence and expansion of low-cost carriers must be considered as the main driver of competition in the domestic U.S. airline industry.     

全球化经营环境与企业全面竞争意识浅析

企业要想生存和发展 ,就必须认识和预见那些将极大影响其前途命运的各种环境变化 ,特别是突发性的危机事件。在全球化进程中 ,非市场的因素越来越多 ,更加复杂化、国际化、多样化、立体化的竞争已经不可避免。树立全面竞争意识 ,积极应对 ,对于逐渐成长但羽翼未丰的中国企业而言至关重要     

电子政务对公共行政环境的积极影响

描述了电子政务和公共行政环境的概念,提出了二者的特点,从管理和服务职能、行政模式和组织形式、行政方法、行政决策以及行政人员等方面分析了电子政务对公共环境中公众事务的积极影响。     

Information for decision making in marketing: the use of Group Support Systems (GSS)

Group Support Systems (GSS) Technology is an information technology which seeks to support collaborative work. Extensively used to support organisational activities, it has not yet been tested to the full within the market research setting. The paper reports on a GSS focus group meeting to determine key questions of concern about the National Training Reform Agenda. Participants were leaders in a primary industry in Australia and the questions would be related to a public relations exercise. GSS provided the opportunity to deal with complex issues efficiently and yet preserve the conversational characteristics of the focus group meeting.     

制度因素与我国造船企业国际竞争力研究

企业国际竞争的现实表明,企业制度因素及其国际差异构成了企业国际竞争力主要决定因素之一。引入数据分析的方法从我国造船企业的劳动力要素配置效率、研发效率两个方面,分析制度因素对我国造船企业国际竞争力的影响作用,并进行实证研究,具有一定的创新性和较强的实用价值。     

线下环境因素对消费者体验意愿的影响

本文以刺激-机体-反(S-O-R)馈范式的理论框架为基础,结合体验营销理论、环境因素理论以及让渡价值理论,依据296份有效的样本数据,利用SPSS软件和LISREL软件进行数据处理,运用结构方程模型进行检验假设,分析了各线下体验环境要素对消费者体验意愿的影响机制。研究结果显示:线下体验商店(或展厅)的环境刺激对消费者体验意愿存在明显的间接影响效应,且商店环境中的设计因子的间接影响效应最大,而社会因子的间接影响效应最小;当消费者受到不同的环境因子刺激时,不同特征的消费者所产生的价值感知和体验成本感知存在明显的差异。     

Internal Service Quality and the Psychosocial Work Environment: An Empirical Analysis of Conceptual Interrelatedness

There is a need to integrate service quality concepts withconcepts from other research fields, such as the psychosocialwork environment, to help us better understand and create abasis for quality control in services. The main aim of this paperis to explore empirically the relationships between thepsychosocial work environment and internal service qualily. Weuse concepts and measures derived from psychosocial workenvironment theory and service quality theory respectively. Datawere collected from 555 employees in a Swedish computerservice company using questions from a Stress Profile as well as from a Quality Profile. All 52 items from the Stress Projile and20 items from the Quality Profile were entered into a factoranalysis. The main result of the study is not the exact outcome ofthe factor analysis per se, but rather the point that questionsderived from two different research fields appear to measuredifferent mental representations of work conditions. Clearly,interdependence exists between the psyclzosocial workenvironment and internal quality. It is quite concmon to ncap adrestructure service processes in order to improve internal qualityin an attempt to solve quality problems created by organisationalchanges. We suggest that it should be equally inportant to takenieasures to increase work satisfaction by improvingpsychosocial work conditions.     

Matching Ethical Work Climate to In-role and Extra-role Behaviors in a Collectivist Work Setting

This paper studies the relationship between organizational ethical climate and the forms of organizational citizenship behavior (OCB), including in-role and extra-role behaviors, and examines the mediating effect of employee loyalty. A sample of employees from a traditional Hong Kong-based company was used as a study group. The purpose of this study was to examine the causes and implications of how various ethical work climates affect employee performance. Based on a model proposed by Victor and Cullen, ethical climate is arranged from lower levels to higher levels. The results suggest that lower levels of ethical climate (instrumentality and independence), characterizing a weak relational contract between employee and employer, are associated with negative extra-role behavior. In contrast, higher levels of ethical climate (caring and law-and-code), symbolic of a strong relational contract at work, are associated with positive extra-role behavior. Moreover, normative commitment mediated a positive relationship between caring and identification with the company, whereas attitudinal loyalty mediated the negative relationship between independence and altruism. Implications for future research and practice are discussed. Dr. Alicia Leung is an Associate Professor of Management at the Hong Kong Baptist University. She received her Ph.D. degree in Management Learning from the University of Lancaster, U.K. She is active in researching and writing materials about Asian organizations and management issues. Her research interests include gender issues and feminist methodology, business ethics, corporate governance, and strategic management in the Asian context.