Revisiting IS research practice in the era of big data

Through building and testing theory, the practice of research animates data for human sense-making about the world. The IS field began in an era when research data was scarce; in today's age of big data, it is now abundant. Yet, IS researchers often enact methodological assumptions developed in a time of data scarcity, and many remain uncertain how to systematically take advantage of new opportunities afforded by big data. How should we adapt our research norms, traditions, and practices to reflect newfound data abundance? How can we leverage the availability of big data to generate cumulative and generalizable knowledge claims that are robust to threats to validity? To date, IS academics have largely welcomed the arrival of big data as an overwhelmingly positive development. A common refrain in the discipline is: more data is great, IS researchers know all about data, and we are a well-positioned discipline to leverage big data in research and teaching. In our opinion, many benefits of big data will be realized only with a thoughtful understanding of the implications of big data availability and, increasingly, a deliberate shift in IS research practices. We advocate for a need to re-visit and extend traditional models that are commonly used to guide much of IS research. Based on our analysis, we propose a research approach that incorporates consideration of big data—and associated implications such as data abundance—into a classic approach to building and testing theory. We close our commentary by discussing the implications of this hybrid approach for the organization, execution, and evaluation of theory-informed research. Our recommendations on how to update one approach to IS research practice may have relevance to all theory-informed researchers who seek to leverage big data.     

Task,technology, and tailoring in communicative action: An in-depth analysis of group communication

Communication is fundamental to team work and it occurs increasingly often in a technology-mediated environment. Understanding how communication evolves in such environments is essential to ensuring that the right technology is provided for whatever task a group needs to accomplish, even if it is not precisely known how the technology is going to be used. With the growing body of research on different tools for supporting computer-mediated groups, we still have much to learn about how communication evolves, where potential breakdowns occur, and how groups tailor technology during the communication process. This paper addresses these important issues by providing an in-depth analysis of two-person dyads that communicated over a web-based set of collaboration tools during a 6-week project. We analyze communication through the lens of communicative action theory, showing how social action unfolds during communication and how groups challenge and resolve validity claims in different task-technology environments. This study contributes by exploring group processes, developing and applying group communication analysis tools, and enhancing theorizing on technology tailoring.     

Idea Management: A Systemic View*

abstract Ideas are a central ingredient of organizational life and ideation is an essential faculty that propels every day management action. Yet, little is known about how ideation is manifested and managed. We employ the philosophies of transcendentalism, process and interactionism to provide insights into the empirical referents of idea management. We use these referents as a point of departure in our interpretations. Rather than studying idea management in terms of lists of categories, continua of characteristics, or details about process, we explore its systemic nature and investigate the inter‐relatedness of idea generation, problem solving and inquiry. Based on field interviews, we propose idea management archetypes that reflect managers’ dominant approaches and a model of idea management based on patterns of behaviour. The study validates the notion of idea management and demonstrates the strengths of grounded theorizing. We discuss implications for theory and practice and identify possible strategies for future research.     

Action embedded in social structure: A systematic theory Part II,explanations

This research develops a systematic theory, which premises a responsible and reasonable actor, of how social structure can affect rational social action, applies this general theory to explain 29 specific empirical findings about voting, and illustrates how deductive theories can synthesize prior empirical findings and provide a focus for subsequent empirical research. Part II, Explanations applies the systematic theory to account for specific empirical propositions that relate social statuses to the decisions voters make. Voters are classified by such graduated social statuses as socioeconomic class, age, and education; and by such nominal social statuses as religion, urban or rural residence, region, gender, race, and ethnicity. Positions on two key issues affect voting choice, the desire for economic equity and the desire for social equality. The members of the various social groups interpret these issues as they affect their own self-interest, and align with the party they perceive as furthering their interests. To corroborate aspects of the theory and to quantify the effects of the variables, survey data are analyzed.     

Action embedded in social structure: A systematic theory Part I,theory and evidence

This research develops a systematic theory, which premises a responsible and reasonable actor, of how social structure can affect rational social action, applies this general theory to explain 29 specific empirical findings about voting, and illustrates how deductive theories can synthesize prior empirical findings and provide a focus for subsequent empirical research. Part II, Explanations applies the systematic theory to account for specific empirical propositions that relate social statuses to the decisions voters make. Voters are classified by such graduated social statuses as socioeconomic class, age, and education; and by such nominal social statuses as religion, urban or rural residence, region, gender, race, and ethnicity. Positions on two key issues affect voting choice, the desire for economic equity and the desire for social equality. The members of the various social groups interpret these issues as they affect their own self-interest, and align with the party they perceive as furthering their interests. To corroborate aspects of the theory and to quantify the effects of the variables, survey data are analyzed.     

Theorizing in the qualitative study of mergers & acquisitions

This paper focuses on theorizing in the study of mergers and acquisitions (M&As), a globally significant inter-organizational phenomenon. We analyze 76 qualitative papers on M&As published in leading management journals between 1966–2016. We identify five modes of theorizing in the study of M&As. We find that M&A scholars make theoretical contributions using different theoretical positioning and research design strategies. The majority of the papers offer a contribution to middle-range theorizing (i.e., the literature on M&As), while a third of the papers also contribute to higher-order, or grand theories in management. In closing, this leads us to call for a rejuvenation of middle-range theorizing in management research.     

Sociomateriality at the royal court of IS: A jester's monologue

The notion of ‘sociomateriality’ has recently gained in popularity among information systems (IS) scholars in their search for providing new ways of investigating and theorizing about IS in organizations and society at large. While some scholars put forward arguments and research accounts that lead to new insights concerning the concept, others expose a cursory treatment and partial appreciation of the idea. In addition, sociomateriality as a new worldview has been criticized for introducing yet more academic jargon monoxide. Although existing research and debates show some potential for progressing the theorizing of ‘man–machine’ reconfigurations, we point to the necessity of a deeper exploration of the term. Inspired by the Alternative Genres Track at the European Conference on Information Systems 2012, the purpose here is to take a fresh look, to evoke new insights and to gain deeper understanding of the notion of sociomateriality and its use in the IS discipline. We invite the reader to attend a prolonged monologue – characterized by honesty, frank observations and wit – at the royal court of IS. The monologue is delivered by the court jester and directed to the two sovereigns who, based on their conceptual contributions, have played a decisive role in the spreading of the idea of sociomateriality in IS. The intention is to contribute with a stimulating debate about sociomateriality that builds on open-minded questions in the pursuit of key reflections to inform our research discipline. Throughout the monologue, the jester uncovers some contradictions and limitations in and between the sovereigns' writings and points to some possible resolutions.     

Habermas and information systems research: New directions

Habermas' critical social theory has proven to be an important and useful lens in information systems research, especially in understanding the communicative potential of information systems and in conceiving alternative approaches to information systems development. As communication and engagement have become increasingly important in the context of today's information systems, his work has perhaps even greater applicability. However, concerns that it is too utopian to apply in organizational settings have led to skepticism regarding Habermas' work. Participation by all, the “ideal speech situation” and the consensus ideal are each Habermasian requirements that have sparked this criticism.However, Habermas' work has continued to grow and evolve since the Theory of Communicative Action, the basis of much IS research drawing on his work. His contributions in discourse ethics (1990, 1993) and deliberative democracy (1998) have offered us new and important theory, and have brought to light Habermas' own clarification and evolution of his original ideas.The intent of this paper is to reopen a communicative dialog about Habermas' work. After summarizing his critical social theory, we turn to addressing our two main objectives: first, to demonstrate that evolutions in Habermasian thought have renewed its empirical possibilities and, second, to show that this new understanding constructively informs future IS research. As an illustration, we sketch out the conditions for a Habermasian-inspired requirements process and show their application to a well-studied IS development model, ETHICS (Mumford, 1983). We conclude by suggesting that Habermas' theoretical ideas can no longer be dismissed as naive, but as a constant guide to critical action — as a reference point for opening up new possibilities for communicative action in IS research and activity.     

A Critical Appraisal of the Current Use of Transaction Cost Explanations for Government Make-Or-Buy Choices: Towards a Contingent Theory and Forms of Tests

Abstract

This article aims at contributing to the extant literature on government make-or-buy choices building on transaction cost economics (TCE) by explicitly theorizing about transaction alignment and its relation to performance. It is argued that current theoretical and empirical models of government make-or-buy choices are not able to make predictions that corroborate theory. They are dependent upon the assumption of perfect competition that is ill-suited for the public sector setting. Instead, contingent models that take performance differences into account constitute a more valid model of TCE in this setting. In this article, theoretical models and empirical approaches for such a research agenda are developed.     

Advancing Theory with Review Articles

Reviewing a body of work presents unique opportunities for making a theoretical contribution. Review articles can make readers think theoretically differently about a given field or phenomenon. Yet, review articles that advance theory have been historically under-represented in Journal of Management Studies. Accordingly, the purpose of this editorial is to propose a multi-faceted approach for fashioning theoretical contributions in review articles, which we hope will inspire more authors to develop and submit innovative, original, and high-quality theory-building review articles. We argue that advancing theory with review articles requires an integrative and generative approach. We propose a non-exhaustive set of avenues for developing theory with a review article: exposing emerging perspectives, analysing assumptions, clarifying constructs, establishing boundary conditions, testing new theory, theorizing with systems theory, and theorizing with mechanisms. As a journal, Journal of Management Studies is a journal of ideas – new ideas; ideas drawn from reflections on extant theory and ideas with potential to change the way we understand and interpret theory. With this in mind, we think that advancing theory with review articles is an untapped source of new ideas.     

Felt quality of sociomaterial relations: Introducing emotions into sociomaterial theorizing

Sociomateriality, in helping to overcome the longstanding dualism between the social and the technical, has become an increasingly popular theoretical perspective in Information Systems (IS) research. However, while recognizing the usefulness of sociomaterial theorizing, we contend that it also inadvertently perpetuates other kinds of dualisms—particularly that of objectivism–subjectivism and cognition–emotion. We argue that sociomateriality's current inability to express what it feels like to be a human agent, and the inadvertent perpetuation of the cognitive–emotional dualism, is problematic in terms of the limited practical insights these perspectives generate. To address this limitation, we propose and illustrate two different approaches for including emotions in sociomaterial theorizing. By proposing two approaches for the inclusion of emotions into applications of sociomateriality in IS research (one founded on critical realism, and the other on agential realism), we provide researchers with the conceptual tools to generate richer practical and theoretical insights.     

The digital is different: Emergence and relationality in critical realist research

When analyzing empirical phenomena, the implicit or explicit assumptions we have of relationality guide what we take as the primary units of analysis and how we study them. This paper investigates and expands on the notion of relationality and relational explanations in the Critical Realist (CR) paradigm of Information Systems (IS) research. As digital technologies are becoming increasingly adaptive to the social and socio-technical structures they are embedded in, it is necessary to expand the field's conceptual tools in its study of digital phenomena. Therefore, to explain why the digital seems more tightly coupled to social phenomena than other types of technologies, the concept of transformational emergence is introduced. The key argument is that the malleability of digital entities entails that they are disposed to transform by emergence, which is key to understanding the constitutive relationality between the social and the technical in contemporary digital phenomena. This has fundamental implications for CR-based theories in the IS field, most notably Affordance theory and Representation theory.     

STEM selves: Women’s identity projects and their assessment of future employers in technical fields

In this paper, we take an identity project perspective on careers to explore how job seekers assess potential employers. Identity projects are individuals’ self-definitions in the light of their career development and personal aspirations and have the potential to further our understanding of careers. Drawing on focus group discussions of women seeking employment in STEM, we find four identity positioning strategies through which the women assess future employers. Our analysis illustrates the role of organizational images for shaping and realizing individuals’ identity projects. We contribute to research on identity projects by extending the concept’s focus to include job seekers as external organizational stakeholders and provide insight into their identity positioning. Furthermore, our study enhances the understanding of organizational image in the context of employee recruitment by outlining how individuals position themselves in relation to the organizational images they construct when reflecting on their identity projects and on the institutional context. Overall, we develop a more nuanced approach to understanding women’s interpretations of organizational identity claims (e.g., gender diversity claims) and thus extend current theorizing on recruiting women to STEM.     

Ethical climate and pro-social rule breaking in the workplace

Pro-social rule breaking (PSRB), rule-breaking to promote the interests of the organization, is a burgeoning topic on the scholarly landscape, but drivers of this behavior remain largely unexplained. This paper seeks to extend theory on PSRB by conceptualizing this behavior as an ethical decision requiring tradeoffs and ethical assessments. Specifically, we offer a model of PSRB that contextualizes the behavior within Victor and Cullen's (1988) five-dimensional typology of organizational ethical climate. We offer a set of propositions that provides theory on the role of each climate type on PSRB, as well as additional theorizing about salient individual attributes that impact PSRB. In addition to clarifying PSRB as an ethical decision, this paper offers theory at multiple levels of analysis on what drives PSRB. Specifically core self-evaluations are proposed as antecedents to PSRB. This theorizing is also integrated into literature on HR policy and HR decision-making implications of the model for HR practitioners are discussed, and a set of future research directions are offered.     

Why is the hypothetico-deductive (H-D) method in information systems not an H-D method?

The hypothetico-deductive (H-D) method is reported to be common in information systems (IS). In IS, the H-D method is often presented as a Popperian, Hempelian, or natural science method. However, there are many fundamental differences between what Popper or Hempel actually say and what the alleged H-D method per Hempel or per Popper means in IS. To avoid possible misunderstanding and conceptual confusion about the basic philosophical concepts, we explain some of these differences, which are not mentioned in IS literature describing the H-D model. Due to these distinctive differences, the alleged H-D method per Hempel or per Popper in IS cannot be regarded as the H-D model per Hempel or per Popper. Further, the H-D model is sometimes confused with another model in IS, the deductive-nomological (D-N) model of explanations. Confusing the H-D and D-N methods can also produce stagnation in the fundamental methodological thinking in IS. As one example, the H-D model (per Hempel or per Popper) does not require hypotheses to be based on existing theories or literature. As a result, misunderstanding the H-D model in IS may seriously limit new hypothesis or theory development, as the H-D model in the philosophy of science allows guessing and imagination as the source for hypotheses and theories. We argue that although IS research (1) generally does not follow the H-D method (per Hempel or per Popper), and (2) should not follow the H-D method, (3) we can still learn from the H-D method and criticisms of it. To learn from the H-D method, we outline method of hypothesis (MoH) approaches for further discussion. These MoH approaches are not hypothetico-deductive, but hypothetico-inductive-qualitative or hypothetico-inductive-statistical. The former MoH endeavors to be suitable for qualitative research, while the latter is aimed for statistical research in IS.     

Preserving Theoretical Divergence in Management Research: Why the Explanatory Potential of Qualitative Research Should Be Harnessed Rather than Suppressed

Despite the evident rise in the number of qualitative studies that are published in leading journals, I argue that the rich tradition and hallmark of qualitative research is under pressure. In recent years qualitative papers are increasingly being fashioned in the image of quantitative research, so much so that papers adopt ‘factor‐analytic’ styles of theorizing that have typically been the preserve of quantitative methods. This is a worrying trend as it leads to certain types of explanations dominating our field and at the expense of other viable forms of explanation. It also narrows the remit of qualitative research in general by channelling the theoretical contribution of qualitative studies in the direction of factor‐analytic propositional or variance models. In this article, I discuss the differences between the distinct types of theoretical explanations that are associated with quantitative and qualitative methods, survey the trend towards a quantitative ‘restyling’ of qualitative research, and elaborate its negative implications for our body of knowledge and for the state of management and organization theory.     

What is Reflection‐In‐Action? A Phenomenological Account

Building on the work of Donald Schön and phenomenological treatments of practice, we propose a phenomenological theory of reflection-in-action that develops this concept further, thereby transcending a number of limitations we find in his theorizing. Our theory includes: an appreciation for the evaluative dimensions built into competent practice that encourage, if not require, reflecting; a further theorizing of the character of surprise; and a fuller delineation of the character of improvisation in relation to practice and its surprises. We begin with a phenomenological account of cognition in relation to work, especially in its form of professional practice. We reframe Schön's arguments in phenomenological, especially Heideggerian, terms and take account of relatively recent theorizing about knowledge-based work, illustrating these discussions with a vignette drawn from field research in the world of practice. We conclude with a discussion of the implications of these arguments for practitioners as well as for further theorizing.     

Unveiling the relevance of academic research: A practice-based view

In this paper, we build on the longstanding issue of whether and to what extent scholarly research affects stakeholders outside academia and focus on the management and IS fields. We take a practice-based view and build theoretically on the concepts of sites of knowing and knowing in practice. We interviewed experienced practice scholars and reviewed key practice theorizing concepts to demonstrate that: 1) impact outside academia does happens but in ways that are not evident from published academic papers; and, 2) the practice-based view allows us to understand how impact occurs and offers effective strategies to enhance it. Yet, practice scholars' impact outside academia still holds substantial areas of improvement, which we identify theoretically and showcase with concrete examples leading to recommendations. The insights we propose are not directed only to practice scholars, though. They can assist scholars of all epistemological, methodological, and theoretical perspectives to enhance research impact and engage meaningfully with multiple stakeholders beyond academic boundaries.