Dimensional effects of Korean SME’s entrepreneurial orientation on internationalization and performance: the mediating role of marketing capability

This study examines how three different dimensions of entrepreneurial orientation (proactiveness, innovativeness, and risk-taking) each determine internationalization strategies and enhance international performance among small and medium-sized enterprises (SMEs) through the mediating role of marketing capabilities. An integrative theoretical framework built on international entrepreneurship and a resource-based approach was tested in the context of Korean SMEs. Analyses of 401 survey data collected from Korean exporting SMEs revealed the differential effects of each entrepreneurial orientation and the mediating effect of marketing capability on internationalization strategies and performance. Proactiveness and risk taking appeared to function as significant antecedents of marketing capability. Marketing capability, in turn, significantly decreased internationalization scope and increased the financial performance of Korean SMEs, though it did not influence internationalization scale. This study further confirms that the mediating role of marketing capability in entrepreneurial orientation-performance relationships vary by entrepreneurial orientation dimensions. Taking the direct and indirect roles of the entrepreneurial orientation dimensions together, this study recommends the critical prioritization of risk-taking over proactiveness. It extends previous approaches to the triad of resource–capability–performance. Theoretical contributions and insightful managerial implications are also provided.     

Improving operational performance by influencing shopfloor behavior via performance management practices

It is generally believed that companies applying performance management practices outperform those that do not measure and manage their performance. Studies examining the link between performance management and performance improvement implicitly assume that performance management affects behavior of individuals in an organization, which then facilitates the achievement of organizational goals. This study takes a step towards understanding this implicit assumption. We investigate how performance management practices relate to improvement in performance by influencing behavior of individuals. We focus on operational performance management, i.e. the definition and use of performance measures on the shopfloor in production and distribution. We use a survey among 102 companies to identify the relations between performance management practices, shopfloor behavior and improvement in performance. We identified three independent clusters of operator behavior that positively correlate with performance improvement: “Understanding”, “Motivation” and “Focus on Improvement”. We show that 17 out of the 20 performance management practices found in literature have a significant and positive relation with one or more clusters of operator behavior. We furthermore found that there is a positive correlation between the number of performance management practices applied and performance improvement, suggesting that it is not only which practices are applied but also how many. Recommendations emerging from this study enable managers to identify which behavioral changes are desired to improve performance and to select those performance management practices that positively influence the desired behavior.     

The globalization of operations in Eastern and Western countries: Unpacking the relationship between national and organizational culture and its impact on manufacturing performance

Understanding national and organizational culture becomes increasingly important in the era of transnational manufacturing. As the world becomes flat and boundaries break down, manufacturers need to understand the proper role of culture in order to obtain competitive advantage. Thus, the current study conducts a multilevel investigation of the impact of eight national and organizational culture dimensions (according to GLOBE framework) on manufacturing performance. An ANOVA comparison of 189 manufacturing plants between Eastern (Japan and South Korea) and Western (Germany, United States, Finland, and Sweden) countries indicates that organizational culture inside plants differs in three dimensions (power distance, future orientation, and performance orientation). Hierarchical Linear Modeling analysis further suggests that organizational culture has more of an effect on manufacturing performance than national culture or the fit between them. In addition, Country Developmental Indexes, both Economic and Infrastructural, do not impact manufacturing performance, reinforcing our conclusion about the weak influence of the national level factors on manufacturing performance. In an era of globalization, these results have practical implications for organizations expanding across national boundaries by developing an internal organizational culture consistent with high performance manufacturing.     

Co‐workers' voice climate and affective commitment towards the team: A test of mediation and moderation

This article examines the consequences of co‐workers' voice climate, defined as a shared perception regarding how individuals who work together within the same unit and who do not have formal authority over each other judge the ability to participate in decision making inside teams. We argue that co‐workers' voice climate may influence individuals' perception of quality of social exchange with the team, operationalised through team–member exchange. These high‐quality exchanges with the team should, in turn, promote higher individual affective commitment towards the team. Furthermore, we hypothesised that the social exchange with the supervisor, operationalised through leader–member exchange, buffers the effect of co‐workers' voice climate on team–member exchange. These hypotheses were tested using a sample of 183 employees belonging to 31 teams. Our findings supported the theoretical model that was proposed, attesting to the importance of considering co‐workers' justice climate in the prediction of individual work attitudes. The theoretical and practical implications of these results are discussed.     

Growing Followers: Exploring the Effects of Leader Humility on Follower Self‐Expansion,Self‐Efficacy,and Performance

Although the effectiveness of leader humility has been well documented, our understanding of how leader humility influences followers psychologically is limited. Surpassing a mere leader‐centric understanding of the leader influence process by more fully understanding how leadership behavior shapes followers psychologically has been identified as a critical need by leadership scholars. Drawing on self‐expansion theory, we argue that leader humility triggers followers’ self‐expansion and that this psychological change enhances followers’ self‐efficacy, which in turn contributes to followers’ task performance. We also argue that the relationship between leader humility and followers’ self‐expansion is strengthened when leaders and followers are similar in age and gender. Using a time‐lagged research design with responses from 256 leader–follower dyads, we found support for our proposed model. We discuss the theoretical implications for our findings and suggest areas for future research.     

A process model of situational judgment test responding

Better understanding respondents' cognitions as they respond to situational judgment test (SJT) items and isolating which elements of knowledge they measure may allow psychologists to develop more predictive SJT items with greater ease. Consequently, we present a theoretical framework outlining the thought processes individuals engage in as they respond to SJT items. We review interactionist theories explaining how these models have shaped the understanding of how personality traits affect behavior and discuss the recent scholarly debate regarding the role of the situation in SJTs. We then describe our proposed tripartite model of the psychological processes test takers may engage in as they respond to SJT items. Finally, we conclude by discussing directions for future research and potential avenues for expanding the proposed model.     

The presence of a feedback-seeking role model in promoting employee feedback seeking: a moderated mediation model

Abstract

Despite an increasing number of studies that show a positive relationship between the supportiveness of a feedback source and feedback seeking, little is known about the impact of supervisors’ demonstration of feedback-seeking behavior on promoting employees seeking feedback from them. In addition, although previous studies have shown that feedback seeking is an interactive process and is emotionally charged, to our knowledge, no studies have investigated the role that the source’s emotion regulation played in the feedback seeker’s seeking frequency. The present article developed a moderated mediation model to fill this void and tested it with data from a sample of 215 supervisor–subordinate dyads from China. We hypothesized and found that supervisors’ feedback seeking from subordinates were positively related to subordinates’ feedback seeking from supervisors, mediated by the perceived value and cost of the feedback seeking. The results also supported the moderating roles of supervisors’ emotion regulation in the mediation model.     

The Relationship between Organizational Culture and Energy Performance: A Municipal Energy Manager Level Study

For energy managers, finding personal meaning in the activities they are engaged in and gaining an identity in connection between energy efficiency and organizational goals is a necessary condition to mobilize passion and commitment, which in turn are fundamental to achieve organizational goals under tight budget constraints. Despite this, little is known about how municipalities, which are typical budget‐constrained organizations, can enhance the empowerment of employees with roles as energy managers. This paper draws from the literature on the person–organization fit in order to adapt and test the hypothesis that multiple dimensions of organizational culture are strong predictors of perceived managerial and technical energy performance. Data from 729 questionnaire responses from energy managers of Italian municipalities show that formalization, team orientation, innovation, centralization and reward systems are the key elements that enable energy managers to act as business partners instead of task managers. Causal relations are discussed and presented along with theoretical and policy implications that can provide inspiration also to private organizations. Copyright © 2017 John Wiley & Sons, Ltd and ERP Environment     

媒介物与员工激励

本文在对现有媒介最大化主要文献回顾的基础上,对市场环境和组织管理环境下的媒介物种类、媒介物的特征、媒介物作用对象的差异进行深入分析。深入探讨了组织管理领域媒介物影响个体行为的可能机制。本文认为,组织管理领域对组织成员的行为影响可能与个体需要的满足、目标引导、能力显示等作用机制有关,通过这些作用可改变个体的“努力→结果”之间的关系,发生组织管理领域“媒介最大化”现象。本文的观点为未来实证考察组织管理情境下媒介物对员工行为的作用提供了参考,并有利于丰富媒介最大化理论。     

Transactive memory systems as a collective filter for mitigating information overload in digitally enabled organizational groups

With the increasing processing power and plummeting costs of information and communication technologies, the ability of employees to ubiquitously access and disseminate information grows. However, emerging research shows that individuals are struggling to process information as fast as it arrives. The problem of information overload is a significant one for contemporary knowledge-intensive organizations because it can adversely affect productivity, decision making, and employee morale. To combat this problem, organizations often invest in technical solutions such as business intelligence software or semantic technologies. While such technical approaches can certainly aid in reducing information overload, less attention has been directed at understanding how collective behavior, and in particular transactive memory systems, might enhance the ability of organizations to cope with information overload. In this study, we ask whether (and, if so, how do) transactive memory systems act as a collective filter to enable organizational groups to mitigate the potential for information overload. We used social network analysis and interview evidence from the R&D departments of two high-technology firms in the life science industry and found that individuals spontaneously organized without any centralized control to create a collective filter. For example, we found that one set of individuals specialized in filtering external information into the group while another set specialized in filtering that information for internal use. We conclude by discussing the theoretical and practical implications of our findings.     

The role of executive problem solving in knowledge accumulation and manufacturing improvements

This study investigates how strategic leaders influence knowledge stocks and manufacturing improvements in firms. In doing so, we identify two related but distinct problem-solving orientations among senior executives. The first orientation uses short-term remedies to control and contain the impact of a problem, which we label as symptomatic problem solving (SPS). The other orientation addresses a problem situation with the objective of developing new understanding and skills, and we label it as generative problem solving (GPS). We test our theoretical framework using two waves of survey data from a sample of metal casting manufacturers (metal foundries) in the United States. Our analysis shows that GPS positively affects both internal and external knowledge stocks, while SPS negatively influences internal knowledge stock. Knowledge stocks, in turn, facilitate incremental and radical manufacturing improvements. Our results suggest that the two executive problem-solving orientations can potentially counteract each other in enhancing and depreciating knowledge stocks, and subsequently affect a manufacturer's ability to attain improvements both in the short and long terms     

Technological capability assessment of a firm in the electricity sector

The importance of technological capability enhancement in today's highly competitive and demanding business environment is well accepted. This paper proposes a methodology to assess the elements of strategic, tactical and supplementary capabilities, all of which together constitute the technological capability of a firm. In addition, the methodology includes the assessment of the steering capability of the firm in its analytical framework. The proposed methodology comprises five steps: identification of value addition stages performed by a firm; determination of technological capabilities needed at these stages; development of indicators for assessing the identified technological capabilities; benchmarking the capabilities assessed with a state-of-the-art firm; and analysis of the reasons for the technological capability gap between the firm being studied and the state-of-the-art firm.The development of the indicators is illustrated using a firm from the electricity sector. Some suggestions are then made as to how the assessment exercise can be used for technological capability enhancement planning. Special attention is paid to specific external and internal factors that can influence technological capability enhancement. Policy makers are often interested in examining the benefits and disbenefits of assessment exercises such as the one proposed in this paper. This aspect is also addressed briefly and some suggestions are made as to how problems, that could arise out of the findings of the assessment exercises, may be managed.     

变革型领导行为与员工任务绩效——基于四个维度视角的实证研究

近十几年来,变革型领导理论成为领导理论研究的重点,虽然目前关于变革型领导行为的研究成果颇丰,但对其四个维度的深入研究却比较匮乏。实际上,其四个维度对员工的任务绩效可能会产生不同程度甚至不同方向的影响。因此,分维度来研究变革型领导行为对员工任务绩效的影响很有必要。利用3家河北省企业的样本数据验证研究假设发现,理想化影响、智力激发、个性化关怀与员工任务绩效均显著正相关,鼓舞性激励与员工任务绩效不相关。另外发现,理想化影响和智力激发与员工任务绩效的相关性比诸个性化关怀与之的相关性更显著。     

The role of assessment centers in job satisfaction and organizational commitment: a case of the Korean government

While many studies have shown how assessment centers affect employees’ career success or job performance, these studies do not demonstrate how employees’ attitudes are affected by their perception of assessment centers. This study aims to investigate the influence of employees’ perception of assessment centers on their job satisfaction and organizational commitment, which are the key elements in predicting working behaviors, such as job performance, job involvement, and turnover intentions. To analyze the nature of the influence, 306 employees who had been evaluated by an assessment center in the Korean Rural Development Administration (KRDA) were surveyed. Regression analysis revealed that although there is no influence on their organizational commitment, employees with a positive perception of assessment centers experience higher levels of job satisfaction (p < .01). These results suggest that the positive perception of assessment centers affects the general feeling of organizational members about their work even though it does not affect their emotional attachment to the organization or dedication to organizational values. Thus, assessment centers can be used as a tool not only to select capable candidates but also to yield positive effects on organizational members’ job attitudes.     

A comparative analysis of corporate entrepreneurial orientation between selected firms in the Netherlands and the USA

Firms in turbulent or fast-changing environments must continually innovate to remain competitive. This study examined how a firm's strategic management practices influence its entrepreneurial behaviour as compared to an international competitor. Four firms in the Netherlands were each matched with a key competitor in the USA. Several survey measures related to the strategic management process were used along with an instrument related to corporate entrepreneurship practices. Both managers and employees participated in the study. Results revealed significant differences between the Netherlands firms and the US competitors in entrepreneurial orientation. Results also supported these comparative differences along three key dimensions of strategic management as they relate to corporate entrepreneurship. The final set of data revealed a relationship between corporate entrepreneurship and three measures of firm performance. The implications focus upon the key role that culture may play in facilitating corporate entrepreneurship and adaptable organizational practices. Suggestions for further research are also made.     

How and when environmental orientation drives corporate sustainable development in a cross-national buyer–supplier dyad

This study aims at relating the role of environmental orientation to corporate sustainable development within a cross-national buyer–supplier dyad. To this end, it specifically proposes and empirically tests a model delineating how the international buyer's environmental orientation would influence its green supplier development (GSD) activities, then its outsourcing supplier's green product strategies (GPS), and finally total relationship value (TRV) of the entire buyer–supplier dyad. It also examines how supplier overall information technology advancement (SOITA) would further moderate the aforementioned influences. Survey results derived from 202 buyer–supplier dyads have provided empirical support for all the hypothesized relationships of the proposed model. To summarize, the findings show that international buyers' internal and external environmental orientations both serve as a major driver for their GSD, which, in turn, significantly advances outsourcing suppliers' practice of GPS and consequently enhances TRV. Moreover, this study has demonstrated that SOITA exerts a significant and positive moderating effect on the GSD–GPS link. Overall, this study provides important insights into understanding the complex and contingent processes underlying the influence of the international buyer's environmental orientation on the joint performance of the dyad.     

THE MEASUREMENT OF ABSORPTIVE CAPACITY FROM AN ECONOMICS PERSPECTIVE: DEFINITION,MEASUREMENT AND IMPORTANCE

This paper starts by recognizing that despite the importance of absorptive capacity, economists in particular have made only limited use of the concept. Most theoretical and empirical studies derive from other fields of research. Thus, the first task is to compare and contrast the different approaches taken in measuring absorptive capacity. The rest of the paper then sets out an example of how typically economists have proceeded, using nationally representative CIS data to measure absorptive capacity across a 10‐year period and investigating if it remains stable in the long term. This is followed by considering how firms’ characteristics vary across lower to higher levels of absorptive capacity and whether such capacity determines firms’ productivity performance across both goods and service industries. Our results show that relative to other influences, absorptive capacity as measured here — net of the impact of foreign‐ownership and human capital — has a substantial influence on exporting, innovation and undertaking R&D and thus consequently firm‐level productivity. Finally, there is a discussion of why governments should consider helping firms to boost their levels of absorptive capacity.     

Systematisierung, Erklärungsbeiträge und Effekte von Innovationsbarrieren

Barriers to innovation represent a research topic which is frequently cited but seldom investigated in depth. This article contains a systematic approach to this important subject for innovation management. The authors suggest classifying barriers to innovation using four dimensions (form of appearance, level of perception, origin, and time of appearance of a barrier). Individual, organizational, and task characteristics determine the barriers to innovation. Various theoretical perspectives are considered for the purpose of identification. The effect of barriers to innovation on individuals and on the innovation itself is also discussed, and the positive as well as negative aspects of barriers to innovation are shown. This article aims to create awareness of the complexity of barriers to innovation, with a view to developing points of departure for future research in order to deepen our theoretical understanding of these barriers.     

Environmental Orientation and Economic Performance: a Quasi‐experimental Study of Small Swedish Firms

This paper investigates the relationship between the environmental orientation and economic performance of small firms. We conduct a quantitative analysis on a sample of 299 environmentally oriented and all other small (2–49 employees) Swedish firms. We estimate the effect of environmental orientation on profit margin to examine how environmentally oriented firms perform in relation to non‐environmentally oriented firms. To do this, we employ a quasi‐experimental design in which we create a control group of non‐environmentally oriented firms that are very similar to their environmentally oriented counterparts. We use two measures of environmental orientation: (i) a third‐party classification, and (ii) a self‐assessment of environmental differentiation. The findings show a negative effect of environmental orientation on economic performance. Our contribution to the literature is in using a novel and more rigorous way to measure the relationship between environmental orientation and economic performance and providing implicit support for the existence of a causal link from economic performance to environmental orientation. Copyright © 2013 John Wiley & Sons, Ltd and ERP Environment     

Experiencing meaningfulness climate in teams: How spiritual leadership enhances team effectiveness when facing uncertain tasks

This study integrates social information processing theory with leadership and climate literature, and aims to produce novel theoretical insights into whether and how spiritual leadership and task uncertainty foster conditions to enhance meaningfulness climate and subsequent team effectiveness in China. Team effectiveness was operationalized as team performance and team organizational citizenship behavior (OCB). Based on data collected at three time points over 12 months from multiple sources of 123 teams in China, we found that spiritual leadership was positively related to team performance and team OCB through meaningfulness climate. Further, the relationship between spiritual leadership and meaningfulness climate was stronger for teams with high task uncertainty than teams with low task uncertainty.