A study of how mainland Chinese small and medium privately owned businesses engage in networking

Privately owned businesses in mainland China are a recently revived business form. Although small and medium business are the vast majority, and the main drivers of the Chinese economy, published research about how these businesses have engaged in networking to improve their performance is lacking. Drawing on relevant literature pertaining to business networks, this paper reports on the development and testing of a model that seeks to explain mainland Chinese small and medium privately owned businesses' (POBs) networking as a set of strategic actions. The purpose is to ascertain whether POBs engage in networking, to determine its main aspects, and to examine the extent to which these networking aspects impact on POB performance. The findings confirm five common networking aspects and that these aspects have a positive impact on POB performance. The development and confirmation of the model has practical implications for both POBs and any Western associates.     

The differential impact of ICT on employees: narratives from a hi‐tech organisation

This paper draws upon findings from a case study, which examined the implementation of information and communication technologies within a hi‐tech organisation. It explores how technology became embedded within the organization, altering working practices. It concludes that embedding technology needs to be undertaken at an individual level to be successful.     

Innovativeness among small businesses: Theory and propositions for future research

Small businesses represent the lifeblood of the economy. Variations in the innovativeness of these firms may help explain why some succeed, but many fail [Frambach, R. T. (1993). An integrated model of organizational adoption and diffusion of innovations. European Journal of Marketing, 25(5), 22-41; Nord, W. R. & Tucker, S. (1987). Implementing routine and radical innovations. Lexington, MA: Lexington Books.]. To understand how small businesses develop and use innovations, a series of depth interviews were conducted with small, family-owned firms in the US and Spain. Results suggest several factors affect innovativeness, including industry-specific, firm-specific, and innovation-specific factors. The study ends with a series of propositions, potential managerial implications of the study, and suggestions for further research.     

Teleworking practice in small and medium-sized firms: management style and worker autonomy

In an empirical study of teleworking practices in small and medium-sized enterprises (SMEs) in west London, organisational factors such as management attitudes, worker autonomy and employment flexibility were found to be more critical than technological provision in facilitating successful implementation. Consequently, we argue that telework in most SMEs appears as a marginal activity performed mainly by managers and specialist mobile workers.     

Factors affecting ICT adoption among rural users: A case study of ICT Center in Iran

Rural ICT centers are the initiative of the third millennium and widen the accessibility horizons of information and Communication Technology among disadvantaged groups of societies, and play a significant role in rural development processes. Adoption of new technology in rural Iran has been the main challenge and focal point of all agricultural extension activities since the modernization era of the 1950s. Consequently the rapidly growing gap between urban and rural economy has reinforced the critical role of ICT in creating an equal society. Identifying the factors which foster adoption of ICT is among the important challenges of alleviating digital divide. ICT centers attract different groups within rural communities and create a forum for unprivileged rural settlers to learn about and to use computer and internet. This paper attempts to identify the factors influencing the adoption of ICT in rural Gharn Abad's ICT center of Golestan Province. The sample included 218 individuals, who were selected by stratified random sampling method. Survey method was used, and data was analyzed by correlation as well as multiple regression techniques. Based on the results, the existence of ICT center itself, with various funding sources, reinforced the adoption regardless of the users' economic status. At the same time, the other factors such as individual, social, the households' informative & communicative, as well as the innovation related factors were found influential. This case study could be used as a sample for planning, establishing, and developing the ICT centers in the other similar situations.     

中小企业如何消化融资危机（一）—— 中小商业银行增加小企业信贷规模缓解小企业融资难

相比于融资渠道众多的大企业,中小企业受自身实力的影响,对融资的需求更为普遍。以玩具制造业为例,以前,中小企业只要获得订单,就可以到银行申请贷款,以弥补流动资金的不足。但今年以来,受美国次贷危机的影响,国内的各大银行开始收紧信贷业务,这无疑等于斩断了中小企业的资金链。如何解决中小企业融资瓶颈问题,已成为关乎中小企业生死存亡的命脉。     

Stage of the organizational life cycle and competition as mediators of problem perception for small businesses

An empirical study based upon a sample of 645 small businesses assesses the relationship that life cycle stage and level of competition exhibit with the problems perceived to constrain small business strategic planning. Problems have been identified as either internal (cash flow) or external (competition); they have further been classified as either situational or core problems. Among the most prevalent problems reported by decision makers are customer contact, market knowledge, marketing planning, location, and adequacy of capital. A total of 16 problem areas were identified. Traditional wisdom offers the scenario where problems faced will vary as the organization progresses through the life cycle. Much of this research refutes conventional wisdom in that level of competition was determined to have more of an impact on problem perception.     

Lead time reduction through ICT application in the footwear industry: A case study

This paper analyses some relevant supply chain management issues for Italian firms operating in the footwear industry. The analysis is carried out on representative firms, located in a specialized regional district with a high density of shoe manufacturing companies. Companies were experiencing substantial problems in the management of supplier relationships, as well as in the commercial/distributive channel. Specifically, synchronization issues in the logistics pipeline were weakening firms’ lead time performances.The case study presented strives to highlight the critical points in the set up of the supply chain management programme, as well as the main results obtained. The case study also shows that the adoption of tailored Information and Communication Technology (ICT) tools has the potential to save significant lead time in supplier/buyer relationships. From the case study, generalities can be drawn and transferred to the footwear industry.     

A suicide survivor: the life of a Chinese worker

In 2010, 18 employees working for Foxconn in China attempted suicide. These shocking events focused the world's attention on the manufacturing supply chains of China's export industry and the experience of working within them. What had driven these young, migrant, assembly line workers to commit such a desperate act? This article provides a first‐hand account of the experiences of one of those who survived a suicide attempt, 17‐year‐old Tian Yu. Her personal narrative is embedded within the broader context of labour process, work organisation and managerial practice at Foxconn, the Taiwanese‐owned multinational that provides products and components for Apple and others. The factory conditions are further shaped by the company trade union and Chinese government policies. The paper concludes with additional contextualisation indicating the emergence of an alliance of workers, students, scholars and transnational labour movement activists who are campaigning for Chinese workers' rights.     

Disparities in ICT adoption: A multidimensional approach to study the cross-country digital divide

This paper presents a cross-country study on the determinants of information and communication technology (ICT) diffusion using multivariate analysis techniques to capture the relative and multidimensional character of digital divide. Using canonical correlation analysis, the differences detected between groups of countries both in terms of ICT patterns and in terms of the factors explaining each are compared. The results provide the ability to distinguish between different patterns of ICT adoption that can be explained primarily by variables associated with differences in development levels. In countries registering higher levels of ICT adoption, the digitalization pattern is explained by GDP, service sector, education, and governmental effectiveness. In contrast, in developing countries, population age and urban population are positively associated with the ICT adoption, while Internet costs impact negatively. The results might be useful in finding and implementing the most suitable telecommunication and development policies for each case.     

Global discourse on ICT and the shaping of ICT policy in developing countries

This paper provides a critique of information and communication technology (ICT) policies in developing countries. Based on critical discourse analysis (CDA) of Iranian government discourse in the case of electronic fund transfer at the point of sale (EFT-POS) system, we illustrate the influence of global discourse on the policies and their contributions to the outcomes. We also analyze how policy shaped the ways in which different actors were included and allowed to participate in the implementation process. We show that enhancing the mainstream criteria like the rate of ICT adoption and diffusion, do not necessarily mean that policy will reap the expected benefits. From this standpoint, we propose that the focus of debate in policy making and defining policy objectives should move beyond setting objectives exclusively adopted from global discourse to also considering local issues and concerns. In such conditions, there will be less resistance to the government plans and fewer social challenges.     

ICT and economic development in Taiwan: analysis of the evidence

The IT-led development strategy adopted by Taiwan has been greatly recognised by other Asian newly industrialised economies (NIEs) in their own NII initiatives. This paper discusses the impact of ICT on economic growth in Taiwan based on longitudinal data over 16 years. It highlights the joint impact of national IT capabilities and national IT investment on economic growth, and the findings imply that the payoff effect of IT investment on economic growth can be achieved only through a robust national information infrastructure that supports IT adoption and application.     

ICT Proficiency and gender: a validation on training and development

Use of innovative learning/instruction mode, embedded in the Certification Pathway System (CPS) developed by Certiport TM, is geared toward Internet and Computing Benchmark & Mentor specifically for IC³ certification. The Internet and Computing Core Certification (IC³), as an industrybased credentialing program, utilizes CPS and has been recognized by the Certification Recognition Program of the National Skill Standards Board (NSSB) in the US. The CPS, as an individualized learning plan, gears to guide learners through the learning process of pre-assessment, training, practice tests, and portfolio management. The study is to examine whether there are differential effects on computer competency and performance, specifically taking into account gender and types of enrolled program in relation to career and technical education. Our research addresses whether the gender-related differences along with enrolled programs and levels of study differ in performance of information and communications technologies (ICT) including the aspects of Computer Fundamentals (CF), Key Applications (KA), and Living Online (LO). A total of 185 university students were randomly assigned to participate in the CPS and encouraged to take a series of certifying exams. In addition to the official certifying exams, the participants took the CPS which focuses on the three learning processes, i.e., preassessment, training, practice tests. The results showed that gender-related differences exist in all three aspects of ICT performance. In terms of levels of study (LS), differences existed only in the aspects of CF and LO. Various types of enrolled programs (i.e. day program, evening program, weekend program) differ in all the three aspects (i.e., CF, KA, LO). Further discussion and implications were also included.     

ICT technologies in Europe: A study of technological diffusion and economic growth under network theory

The sector of Information and Communication Technologies (ICT) is one of the key instruments for the development of an economy. The literature emphasizes its capacity for both increasing productivity and generating new sources of income and wealth (5 and 20 among others). Traditionally studies on the ICT sector have focused on the analysis of its economic impact, but not on its capacity as a “bridge” for information and knowledge flows across the economic network. Following Burt's approach (1992) on structural holes, the organization of the economic network defines where and for whom new opportunities lie. The structural hole methodology allows to analyze the capacity of the ICT sector as an enabler of technological diffusion and innovation. The results show that the European ICT sector not only is important for its intermediary role in the flow of information across the economic network, but also for its low level of dependency on other sectors.     

Mobile targeting in industrial marketing: Connecting with the right businesses

Although the existing literature has acknowledged the importance of mobile marketing, few scholars have examined the efficacy of mobile targeting. This paper contributes to the burgeoning literature on mobile targeting by investigating the effects of customer mobile habits and social capital on firm sales. Leveraging unique customer mobile browsing data from a major telecom service provider in China, we use a Bayesian SEM (structural equation modeling) approach to show that customer mobile habits and social capital exert significant influences on customers' purchase intentions. Specifically, customers who engage in more hedonic mobile behaviors, such as social networking, video browsing, and gaming are associated with a higher probability of purchasing, controlling for the usage of communications apps including messaging and emailing apps, and the usage of functional apps, such as maps, living services, and app market apps. Additionally, our research results reveal a significant positive effect of social capital on firms' sales performance. These findings offer important insights that are often missing from organizational targeting campaign designs in terms of targeting both the right customers and the right business alliance partners and enable a better understanding of managerial and decision-making implications in the context of the B2B market in general.     

Knowledge‐based resources,entrepreneurial orientation,and the performance of small and medium‐sized businesses

While theory suggests that management has discretion in manipulating resources in order to build competitive advantage, resource‐based research has focused on the characteristics of resources, paying less attention to the relationship between those resources and the way firms are organized. In explaining performance, entrepreneurship scholars have focused on a firm's entrepreneurial strategic orientation (EO), leaving its interrelationship with internal characteristics aside. We argue that EO captures an important aspect of the way a firm is organized. Our findings suggest that knowledge‐based resources (applicable to discovery and exploitation of opportunities) are positively related to firm performance and that EO enhances this relationship. Copyright © 2003 John Wiley & Sons, Ltd.     

Harnessing a network of experts for competitive advantage: technology scouting in the ICT industry

In order to identify discontinuous technological change and develop appropriate action, companies are increasingly building technology foresight (TF) practices. This paper explores how, using networks of experts, TF capabilities can be built. On the basis of three case studies and 43 interviews, it is shown that building foresight systems through networks of scouts yields several benefits, including the support for sourcing external technologies. Using insights from the three major telecommunication incumbents in Europe, the paper describes and discusses (1) what can be achieved by technology scouting, (2) how a process can be set up, (3) what is important in the design of a scouting network, and (4) the characteristics that should be aimed for when choosing technology scouts. The paper contributes to the methodological base of corporate foresight, to the technology management literature, and to the understanding of how companies can increase their open‐innovation capabilities by extending the intertwinement with their environment.     

ICT as a source of output and productivity growth in Finland

This paper analyses the impacts of information and communications technology on output and labour productivity growth in Finland in 1995–2005. Information and communications technology (ICT) accounted for 1.87 percentage points of the observed labour productivity growth at the average rate of 2.87 per cent. The contribution from increases in ICT capital intensity was 0.46 percentage points. The rest is attributed to multi-factor productivity growth in ICT production, especially in telecommunications production. The ongoing outsourcing of ICT production to low-wage countries provides a threat to productivity performance in the future. Policy makers should consider where the next wave of productivity growth will come from.     

Being a woman in an ICT job: an analysis of the gender pay gap and discrimination in Spain

Despite policy initiatives aimed at promoting female access to jobs, the information and communication technology (ICT) professions have traditionally been largely monopolised by men. Segregation, gendered stereotypes and environmental factors have a clear impact on educational and professional choices, as well as on working conditions. The spread of ICT to all economic activities has meant that ICT specialists are now to be found everywhere, not only in the ICT sector where many stereotypes related to technical jobs persist. This work aims to analyse the gender wage gap and discrimination in ICT professions, with the emphasis on how working in an ICT-intensive industry might affect that situation. The study uses the Spanish Earning Structure Survey data for 2014, and applies wage decomposition techniques to the wage distribution. The results show that female ICT professionals face unfavorable working conditions, especially in highly qualified jobs and in ICT-intensive industries.