基于物流能力的物流服务供应链研究

通过对物流能力研究的基础上,运用定性分析的方法对物流服务供应链(Logistics Service Supply Chain,LSSC)的概念、结构模型进行了系统描述。剖析了物流服务供应链的运行过程、运行动力以及物流服务供应链中物流能力集成的广度和深度,并在此基础上提出了物流服务供应链是一条物流能力增值链;通过物流能力的集成来实现整个物流服务供应链上节点企业的共赢。     

基于电子商务的企业供应链管理集成研究

电子商务为供应链管理的集成提供了平台。本文分析了在电子商务环境下企业供应链管理集成的可行性,通过分析集成的信息传递模式,构建了一个供应链集成模型,并提出我国企业实施供应链管理集成存在的问题及其应对策略,最后探讨了集成的发展趋势。     

服装供应链快速反应机制研究

服装供应链的复杂以及末端的多元变化,使得我国服装企业普遍面临库存高、客户满意度低的困境.解决问题的关键在于建立快速反应机制,满足消费者需求.本文分析了服装供应链的几种主要模式,提出服装供应链的管理优化思路即建立QR机制,进而针对这几种模式提出相应的具体QR策略建立精益零售模型、推式&拉式系统整合模型以及运用跨企业信息集成技术.     

供应链知识流管理的博弈分析

本文基于Stackelberg模型构建博弈模型,运用完全信息动态博弈理论,对供应链知识共享行为进行了定量研究,并指出供应链中知识共享过程中存在的矛盾与问题,并提出了集成运作模式下的专利式知识共享模型和共担风险方式下的知识共享模型,以实现供应链各节点企业的知识的充分应用.     

构建核心竞争力的供应链

进入21世纪,变革成为永恒的主题。变化的速度远远超过人们学习的速度。物流产业在科技进步和管理技术创新的驱动下,经历了从量变到质变的过程,全球物流已经进入供应链年代。供应链成为跨企业整合所有商业活动的管理集成,企业之间的竞争发展成为供应链的竞争。只有建立有效的供应链战略,成为企业不可模仿的核心竞争力,才能在激烈的竞争中胜出。     

运用供应链思想,实现跨企业的最优存货

存货管理一直是困扰众多企业的一个重要问题,在实践中也出现了许多不同的存货管理模型。但仅仅优化单个企业的存货管理是不够的。在供应链时代,企业必须与其供应链上的伙伴联合起来,实现跨企业的存贷协同。本文主要介绍了两种供应链存货管理模型--高效反应模型与供应商管理存货模型。     

基于过程集成的钢铁企业质量管理研究

面向功能的质量管理系统,是一种传统的管理模式,其主要缺陷是流程控制能力的不足。针对这一课题,顺应质量管理发展的趋势,结合钢铁企业质量管理中的问题,从供应链的角度出发,以采购过程、质量设计过程、质量控制过程、面向顾客的服务过程为研究对象,提出了基于过程集成的质量管理系统的体系结构,研究了由ERP/MES/CONTROL三层构筑的企业集成框架,分析了钢铁企业产品实现过程质量管理的功能模型,并在此基础上提出了集成质量管理系统研究的关键技术,研究了钢铁企业过程质量管理中的质量设计方法与技术。     

构建核心竞争力的供应链

进入21世纪,变革成为永恒的主题。变化的速度远远超过人们学习的速度。物流产业在科技进步和管理技术创新的驱动下,经历了从量变到质变的过程,全球物流已经进入供应链年代。供应链成为跨企业整合所有商业活动的管理集成,企业之间的竞争发展成为供应链的竞争。只有建立有效的供应链战略,成为企业不可模仿的核心竞争力,才能在激烈的竞争中胜出。     

国内外物流发展新趋势

随着经济的全球化与信息技术的发展，整个世界进入了供应链管理的时代，供应链管理成为跨企业整合所有商业资源与商业活动的集成，建立有效的供应链战略，成为企业不可模仿的核心竞争力。     

基于协作图和Petri网的供应链知识流模型研究

供应链中蕴含着丰富的知识,但目前供应链企业对知识的利用效率不高。供应链知识流的研究可以为供应链企业获利。本文根据构造业务流程与知识流程集成系统的思想,研究供应链知识流集成模型。首先,本文在协作图与Petri网基础上提出了供应链业务流程模型。对知识的特性进行研究,并利用Petri网相关原理提出了基于知识特性的供应链知识流模型。之后将此两个模型相结合得出供应链知识流集成模型。     

Perceived Risks in Supply Chain Management E-Collaboration

ABSTRACT

Supply chain management is an accepted concept involving a process-oriented, integrated approach to procuring, producing, and delivering products and services to customers. The boom in applying Internet-based applications is driven by corporate desires to use wireless access, extranets, Internet-based EDI, e-marketplaces, web services and other remote networks for supply chain activities. This paper reports the findings of a study that aims to examine perceived risks of e-commerce in supply chain activities. The conceptual model developed from previous research identifies four types of risks, namely technological, organizational, implementation, and relational risks. The model is tested via in-depth multiple case studies in seven firms from a cross-section of different industries who applied e-technologies in their supply chain activities. The findings highlight factors that contribute to risks and the related undesirable consequences that the firms experienced.     

PRODUCT FULFILLMENT IN SUPPLY CHAINS SUPPORTING INTERNET‐RETAILING OPERATIONS

Customer service, based on economical logistics operations across the supply chain, is key to the realization of sustainable levels of profitability in Internet retailing. Concentrating on inventory and product‐release operations, an empirical simulation model suggests that inventory centralization and market demand growth positively affect the level of cost‐effective service received by online shoppers. The results also show that under increasing demand levels, Internet retailers can provide optimal service to consumers by fulfilling orders through inventories located at their own facilities and avoid relying on inventories held elsewhere in the supply chain.     

不对称信息下的物流服务供应链质量监督

不对称信息下物流服务供应链质量监督是物流服务供应链的重点研究内容之一。考虑一个物流服务提供商和集成商的供应链结构,在对称信息下质量监督基本模型的基础上,建立了不对称信息下Bayes-Nash均衡模型并给出了均衡解,模型进一步考虑了引入物流服务集成商本身受到惩罚因素及提供商之间竞争因素对质量监督的影响,分别得出了新的Bayes-Nash均衡解。此外,对比了引入这两种因素前后提供商和集成商质量决策的变化并给出了提高物流服务供应链质量水平的措施。     

服务主导逻辑下的农产品电商供应链商业模式创新研究

农产品电商近年来发展迅速，但整体的市场渗透率不高，消费者对农产品电商的信任程度和感知体验均有待提升，很多电商企业处于亏损经营状态。传统的以产品为核心的运作及流程改进无法有效解决当前农产品电商存在的问题。在新消费趋势下，需要以服务为核心实施农产品电商供应链创新。为此，文章深入探讨了服务主导逻辑下的农产品电商供应链模式创新问题。研究发现，为了适应消费升级的需求，农产品电商供应链应由产品供应链转变为服务供应链，基于服务理念创新供应链模式。服务主导逻辑下农产品电商供应链的核心要素包括重视过程和体验、顾客参与和价值共创、服务导向。基于服务主导逻辑的农产品电商供应链模式创新包含三个层次，分别为基于整合解决方案的创新、基于服务场景的创新、基于服务生态系统的创新。     

Conceptualizing and managing service supply chains

The supply chain management (SCM) literature is dominated by studies in industrial markets and studies that deal with the supply chains of manufactured goods. This paper develops a framework for conceptualizing and managing the supply chains of services. The few studies that deal with services' supply chains either focus on a particular business service sector or they adopt an unvaried approach to the management of different service supply chains. The paper draws insights from the existing frameworks for SCM and takes into account the peculiar characteristics for the production and delivery of services across several service industries. Based on the analysis of several processes, areas of concern for supply chain managers are identified, and a research agenda for services SCM phenomena is proposed.     

Investigating the formation of service supply chains

Existing research on service supply chains assumes the existence of an established and mature chain. Empirical or conceptual insights into service supply chain formation are therefore limited. The initial formation of a service supply chain, however, is suspected to determine its future performance. It is therefore of significant academic and managerial value to understand how and why service supply chains are formed, and how this process is coordinated. Drawing on an exploratory case study set in the management consulting industry, the inductive theory-building process underlying this study culminates in propositions and a conceptual model that provides a distinct understanding of service supply chain formation and the coordination mechanisms utilized within each stage. This study contributes to the service science, service supply chains, and service sourcing literatures; outlines managerial implications; and proposes future research directions.     

新零售驱动下流通供应链商业模式转型升级研究

新零售是我国流通业迭代升级的突破口,他将重构流通供应链并深刻影响流通供应链商业模式。文章围绕流通供应链内涵,结合商业模式的理论,构建了流通供应链商业模式理论分析框架;在此基础上,立足新零售的本质,揭示出新零售驱动下流通供应链商业模式的转型升级机理,即新零售通过重塑人、货、场,完成对流通供应链商业模式要素的调整,进而实现流通供应链商业模式的转型升级;紧接着,系统地梳理了我国现有流通供应链商业模式的五种类型,围绕流通供应链商业模式的转型升级机理,研究了不同类型流通供应链商业模式的转型升级路径,提出了适应新零售的以消费者个性化需求为导向的数字化、柔性化、扁平化、共享化和生态化的流通供应链平台生态系统商业模式。     

An integrated approach to managing extended supply chain networks

In an effort to improve their competitive position in a rapidly changing marketplace, many companies have replaced their traditional supply chains with extended supply chain networks built on a foundation of supply chain collaboration. These extended networks require the use of decision support tools and technologies to improve both operating efficiencies and customer service, but many companies have struggled to realize the expected benefits of these tools and the increased collaboration. This article recommends that companies adopt an integrated strategy of people, processes, and technology to achieve their competitive supply chain goals. Our recommendation is backed by the results of a survey we conducted of senior-level practitioners concerning the importance and challenges of supply chain collaboration. The article concludes with a set of managerial recommendations to improve a company’s collaborative efforts within its supply chain.     

基于新市场环境影响的我国旅游供应链重构研究

旅游产品的复杂性与服务主体的多元化要求构建旅游供应链,从而实现主体之间的协作以更好地满足旅游者需求。文章在对旅游供应链文献进行梳理的基础上认为,旅游供应链的构建与旅游产业发展环境密切相关。当前我国旅游业面临着大众旅游、信息技术、环境承载力、旅游目的地等新的市场环境变化,市场环境影响到旅游供应链的结构与核心企业的确立。基于旅游目的地在旅游活动与公共服务两个方面的影响力,确立旅游目的地为旅游供应链的核心企业。设计基于旅游目的地的旅游供应链的结构模型与功能模型,期望通过旅游供应链的重构与实践促进我国旅游产业的可持续发展。     

Consistency and Recovery in Retail Supply Chains

Practitioners and researchers describe inventory service level with metrics that communicate the likelihood of demand fulfillment without considering the ongoing capabilities of the supplier, for example, in‐stock and fill rate. We develop a method for measuring inventory service level that incorporates such supplier capabilities, namely consistency (the ability of a supplier to fulfill orders repeatedly) and recovery (the ability of a supplier to fulfill orders after a lapse in service). Using data from two retail supply chains, we illustrate our approach. To demonstrate the impact of consistency and recovery on supply chain performance, we model a retailer purchasing from competing suppliers with different levels of consistency and recovery. The model incorporates the retailer's uncertainty about demand and the retailer's uncertainty about its suppliers' service levels. We characterize how the retailer's orders and profitability change with a supplier's delivery performance through numerical experiments calibrated with field data. We find notable differences in market share across suppliers with similar traditional inventory service level metrics but differences in consistency and recovery. Further, we observe that a retailer can increase its profitability by determining orders via consistency and recovery in lieu of common metrics like in‐stock. Given the influence of consistency and recovery on supply chain outcomes, we discuss implications for practice and future research.