Das Bild der Public Relations in der Qualit?tspresse

In their survey study about the image of PR in Germany, Bentele and Seidenglanz (Das Image der Image-Macher. Eine repr?sentative Studie zum Image der PR-Branche und eine Journalistenbefragung. Leipzig: Universit?t Leipzig, 2004) presume an interrelation between media coverage on PR and the general public??s conception of PR. Their results show firstly: The higher the respondents?? media consumption the more negative was their perception of PR. And secondly: The journalists among their respondents had a much more negative image of PR than the general public. Thus, our study investigates the question of how German media cover PR. We conducted a longitudinal content analysis (1993?C2006) of quality newspapers??the first study of this kind in Germany. We compared our findings from the content analysis with what we call a ??contrasting foil,?? which represents a re-construction of the ??reality?? of PR consisting of empirical data and facts about PR and the profession??s official self-image as well as of science-based theoretical reflections of PR. This ??contrasting foil?? served as a reference to clarify the journalistic positions on PR found in media coverage and to outline differences between the media??s picture of PR and the reality of PR beyond the media. Our results show that the scandalisation of PR plays an important role in the media coverage on PR.     

„Infotainment“ in der Presse

This paper answers, by means of a content analysis of three regional daily papers, the question of whether political journalism in regional newspapers is more entertaining today than it was in 1980. On the level of articles, increased entertainment can consist of using specific design elements. On the thematic level, topics that are entertaining per se (e. g. human interest topics) can take the place of or occur in addition to political information. In all the papers that were examined, political articles possess a larger potential for entertainment today than they did in 1980. Additionally, the percentage of political information has decreased, while the number of articles on human interest topics has increased. Finally, this paper discusses how that result is to be evaluated from the point of view of the theory of democracy: “Infotainment” can be beneficial in some circumstances. Therefore, entertainment should not be disparaged in general; one needs to be careful when assessing it normatively.     

Legitimität in der Medienpolitik

This study develops a theoretical perspective on legitimacy in media policy that can be used to study debates taking place in the media. This perspective assumes that contentions about legitimacy are inscribed in media policy debates; in debates about which media content, business models and forms of media usage are legitimate. The aim of this perspective is to stimulate research questions and guide research. It contributes to understand why some regulation is successful and another is not. This article first discusses the state of research in communication studies. According to it, legitimacy can influence decisions in media policy. Legitimacy is a precondition for the effectiveness of regulation and regulatory procedures and for the stability of the media order. The media may operate as self-interested actors and deprive regulatory attempts of legitimacy. Most studies use a normative concept of legitimacy.Based on new institutionalism and the theory of structuration by Anthony Giddens, in the first step, an analytical (not normatively determined) and dynamic concept of legitimacy is developed. Legitimacy is with Suchman understood as a “generalized perception or assumption that the actions of an entity are desirable, proper, or appropriate within some socially constructed system of norms, values, beliefs, and definitions”. Drawing on both strategic and institutional approaches, legitimacy is conceptualized both as strategic reference to and as effect of normative structures. Media policy actors try to strategically employ legitimacy in order to assert or defy collectively binding rules. They cannot do this, however, without referring to expectation structures (normative structures) that at the same time constrain and enable them. Because legitimacy has these two sides, is part of action and structures, it can be defined as institution.New institutionalism differentiates between attributing, depriving of, repairing and maintaining legitimacy. The structuration theory is used to define these processes as a recursive interaction of actors and structures that takes place in public debates (structuration of legitimacy). The structuration theory provides a framework that integrates the strategic aspect of legitimacy related action and the institutional aspect of legitimacy. Furthermore, it includes the distribution of resources, political capabilities and authority in media policy and allows studying the influence of these factors on gaining, depriving of and repairing legitimacy. The following sections elaborate this framework and for this purpose, use the terms legitimacy episodes, structuration of legitimacy, grammar of legitimation, media communication.Due to legitimacy episodes, legitimacy becomes an issue in media policy. Arguing with Giddens, episodes are processes of social change that reorganize institutions. They occur with transgressions. Transgressions related to the media system can be expected when new media proliferate because new forms of media production, distribution and media usage develop, new actors enter media markets and public communication changes. Old issues of media regulations are raised from new perspectives, new regulatory problems emerge. Emerging debates and conflicts also concern legitimacy: the threats of certain new services, the acceptability of new business practices or the lawfulness of certain user behaviour.The structuration of legitimacy encompasses attributing, depriving of, repairing of and maintaining legitimacy and can be studied through the “grammar of legitimation”, resource distribution and the rules of the media. The abovementioned processes related to legitimacy take place in recursive interactions of actors and structures: within communication, sanction and power. These forms of interaction are closely related to each other. Language is a regulative force and reflects structures of domination. Three propositions can be derived from Giddens regarding the structuration of legitimacy: First, media policy conflicts can be understood through debates. Second, these debates are not only about exchanging arguments but about validity and influence. Third, public debates influence collectively binding decision-making processes because they construct legitimate definitions of an actor, a procedure, of existing rules or of other problems and discursively restrict available options. The structuration of legitimacy can be analysed by studying the grammar of legitimation, the resource distribution among actors and media related rules. The grammar of legitimation, resource distribution and media related rules are both enabling and constraining actors. The grammar of legitimation demands actors to include an interpretation of the legitimation object, a norm, an evaluation and arguments in their statements. It furthermore, demands actors to consider the structure of expectation and signification: prevailing norms, values, and patterns of interpretation. Resource distribution, more specifically the extent to which actors can invest allocative and authoritative resources structures debates about legitimacy. Legitimacy claims can be raised most effectively via mass media. The mass media are self-interested actors in media policy debates. They provide therefore not only a forum for but are actors in legitimacy debates. The rules of the media that affect legitimacy debates and their outcome are threefold: selection, interpretation and depiction of a media policy debate, the media’s own interests, and to what extent leading media cover a media policy issue. The present perspective allows identifying episodes of legitimacy, studying the structure of legitimacy statements, investigating the reasons of successful legitimacy strategies and media organizations’ self-interests.     

Grenzen der Wirksamkeit von Fallbeispielen?

It is a widely shared assumption in exemplification research that exemplars in the media strongly influence people’s judgements, in contrast to the rather ineffective base-rate information. The aim of this study is to reassess this assumption. Because there are hardly any studies that systematically vary the content of the base-rate information, it has been impossible so far to detect any influence of this type of information. Using an experiment with 214 subjects, the influence of both exemplars and base-rate information are investigated in the context of political communication. The influence of predispositions on the effects of both types of information is examined. The results show that the subjects formed their judgements on the basis of the base-rate information, and not on the basis of the exemplars. Predispositions seem to play but a subsidiary role in this effect.     

Liegt die Zukunft der Kommunikationswissenschaft in der Vergangenheit? Ein Plädoyer für Kontinuität statt Veränderung bei der Analyse von Digitalisierung

At present, social changes are summarized under the term digitalization. At first glance, this requires the development of new concepts, theories, and methods. This article takes a critical look at this assumption. Perceived changes can be understood as an opportunity to work out the constants of human communication. To clarify this argument, in the first part of the article we compare two perspectives: digitalization as changes in reality versus digitalization as a changed view of reality.Digitization is the conversion of continuous signals into discrete signals. While this technical process is more or less irrelevant for communication science, the related social process is of particular concern. However, to a large extent, what constitutes the social side of digitization is unclear. So far, digitalization can probably best be understood as a form of mediatization. Since mediatization is regarded as a social metaprocess, the concept of digitalization lacks empirical substance and the definition of the term remains vague.Due to the lack of meaning, we view digitalization as a change in the way we observe things. From this perspective, we explain the popularity of the concept of digitalization with the help of organizational theories. Following neo-institutionalist arguments, the digitalization discourse can be understood as an identity-forming communication flow. This is reflected in the positioning of the players in the texts that preceded this article. Representatives of standardized social research and interpretative social research present their conceptions of the discipline. Moreover, digitalization can be seen as a rationalized myth. Such myths reflect the expectations of the environment; they are adopted without considering their efficiency. The discipline adopts the attribute, digital, because it has a high positive connotation in the environment of communication science. Ultimately, digitalization appears to be a kind of heuristic for structuring the field with political implications, but not as a theoretically valid research category.Assuming that digitalization is a rationalized myth, consequences can be drawn for the development of theory and methods. We prove the benefit of this changed perspective by discussing the constitutive concepts of communication science. On the theoretical side, many studies have investigated on the topic of public communication. One topos of this research is the blurring of boundaries, e.?g. between public and private or public and interpersonal communication. Instead of highlighting the changes, we seek to determine what remains constant. Traditionally, the public has been associated with mass media and social outcomes. Upon closer inspection and when considering basic communication models, this connection has always been problematic. The blur is caused by definitions of the term and not by changes in the social world. To solve this problem, we propose a redefinition of publicness at the level of interpersonal communication.Methodologically, many approaches have been developed over the past years. For example, webometrics, digital methods and computational methods are promising fields of innovation. However, it is completely unclear how these methods relate to classical methods, such as surveys, content analyses, or observations. If web mining is about tracking user behaviors (digital traces) that were not created for scientific research (process-generated data), it can be seen as a kind of observation. For example, log file analysis is characterized as an observation method in classical methodological textbooks. But the same criterion also applies to websites. Websites are artifacts of human behavior that, for the most part, are not produced for scientific purposes. However, their analysis is usually seen as content analysis, not as observation.This comparison of methods demonstrates that even the distinction between classical methods is unclear. To solve this problem, we propose to better differentiate the different levels involved in the research process. Data collection can be understood as the transfer of empirical facts into data by observation. Data preparation would then be the transformation of data into datasets. Content analysis is a type of data preparation technique. Data analysis transforms data sets into substantial statements about the world. For example, statistics are used for this purpose. New methods can be better located in these known categories. Webometrics, digital methods and computational methods are examples of the automation of the research pipeline components, e.?g. as automated data collection or automated data preparation.We conclude that focusing on continuity offers an opportunity to improve proven concepts and methods instead of replacing them with vague terms. Therefore, we plead for observing continuity in the context of change and not using digitalization and its inherent metaphor of transformation as a lens for analyzing social change.     

Auf der Flucht vor dem Tod?

Escapism is one of the oldest concepts for the explanation of media use but is still lacking theoretical differentiation. The dimensions reason, means and duration of escape are used to differentiate three modes of escapism: modification, postponement and repression. Repression should be of special interest for communication science because media use on the one hand and long phases of escapism on the other hand are of higher probability in this mode than in the others. Hypotheses are formulated and empirically tested for the existential issues of death and the meaning of life. Results show that television is the preferred mean of escaping from displeasing thoughts. On the other hand we do not find a connection between the amount of television use and thinking about existential issues. The hypothesis of a narcotic dysfunction is not confirmed. For the matter of existential issues television seems to offer escape and stimulation at the same time.     

Glaubwürdigkeit in der CSR-KommunikationCredible CSR communication

Credibility is a central and well-established concept in communication science, particularly in public relations (PR) research. When it comes to the communication about their corporate social responsibilities (CSR), companies are under public scrutiny and should therefore be eager to communicate in a credible fashion with their stakeholders. However, existing concepts of credibility in PR research do not account for the specific demands of ethical CSR theory. Thus, this article develops a concept of credibility that embraces sender, message, and recipient and the central concept of corporate legitimacy at the same time. Based on the political-normative approach to CSR, this concept builds on the theory of communicative action and the validity claims of the ideal speech situation. This novel approach to credibility in CSR communication is normative, but also opens promising paths for future empirical research in the field.     

Was unterscheidet die Mediatisierungsforschung von der Medienwirkungsforschung?

For three reasons, mediatization research is not a variant of traditional media effects research, but should rather be considered an approach in its own right. First, rather than on individuals, attention is focused on structures that are changed by the individuals’ orientation to the media. Individual behavior is nothing but an indicator of structural aspects. Second, besides direct media effects on the people who use them, indirect media effects are included in analyses. “Indirect” refers to effects of media-induced behavior change of media users on other persons who do not necessarily know themselves what the media have to offer. As they are often very influential, the protagonists of media coverage (that is: those on whom the media report) are of special importance in this respect. Third, causal explanations of media effects are supplemented by functional ones. Social actors are considered individuals who behave according to their intentions. They adjust their behavior to the requirements of the social environment they act in, and the media on whose resonance they depend.     

Digitale Spaltung im Zeitalter der S?ttigung

Using Bourdieu??s Habitus-Capital theory and a representative dataset this study shows that social position influences internet use. The study is thus connected to the research about thedigital divide. A secondary analysis of the ACTA 2008 (n?=?7.623, representative of Germans between 14 and 64 years who use the internet) shows on the one hand that there are still gaps in internet usage (gender, generation, and education gap). On the other hand the results indicate acapital gap. Since the accumulation of capital in the internet is connected with education as well as economic status, there is a threat of a downward spiral: Those who have less capital (education, money) gather less internet knowledge. Since cultural capital influences a person??s social position, internet use enhances social inequality.     

Reliabilit?tstests in Inhaltsanalysen

A content analysis of all articles published in Publizistik and Medien & Kommunikationswissenschaft between 2001 and 2010 shows that reliability documentation has improved considerably in Germany. However, this documentation if often imprecise and incomplete, and almost a third of all articles do not even mention coding reliability. Although both scholarly journals explicitly require certain documentation standards, the actual reporting practice varies considerably. Precise quality standards for content analyses are therefore necessary.     

Die Krise des Journalismus? Die Zukunft der Journalistik!

Does the often-proclaimed ??crisis of journalism?? render journalism irrelevant as an academic discipline? The current fundamental transformations of journalism as a professional practice call for a new positioning of journalism studies and research. This essay argues that various theoretical contributions of German-speaking journalism studies provide new opportunities for modifying the discipline to an agent of change. Moreover, the article outlines an ethno-methodological approach that situates journalism research as a laboratory for cultural change.     

?Wie und nach welcher Richtung entwickelte sich das Lesebedürfnis der Arbeiterschaft?“

Media use in the early twentieth century has to be seen before a background of an epoch in media history that Jürgen Wilke describes as the age of the unleashing of mass communication. In this sense, the aim of my historical-empirical case study is to generate consolidated findings about the amount and the extent of media use, particularly of the mass press, at the beginning of an emerging modern media system during the time of the German Empire. The basic source of this paper is a survey of early German empirical social research: Adolf Levenstein??s empirical studyDie Arbeiterfrage (1912). Like other studies from the corpus of sources of early social research, this one provides an exciting historical basis for writing a history of media use in the late nineteenth and early twentieth century. All in all, Levenstein??s study offers various important findings on the consumption of books, magazines, newspapers and pulp fiction, that is to say; primarily on the pre-communicative phase in the (mass) communication process including individual costs (monetary, mental, time budget) and motives (needs, expectations, functions, interests, routines) for the use of modern mass media, which cannot be taken for granted.