An integrative model for competency development in organizations: the Flemish case

The prominent role of competency development in enhancing the success of employees and organizations has drawn the attention of practitioners leading them to introduce competency development as a central part of their human resource practices. Unfortunately, this strong managerial interest has not been fully translated into the academic world, creating a gap between theory and practice. The main purpose of this study is to fill this gap by exploring the nature of competency development in 22 Flemish organizations through a longitudinal multiple case study design. By using a grounded theory approach, a framework has emerged mapping out the different steps of competency development in the participating organizations. As such, this study can be an important first step toward closing the gap between practice and theory concerning competency development in organizations.     

Circular business model implementation: A capability development case study from the manufacturing industry

Circular business models (CBMs) have huge potential to deliver economic, social, and environmental benefits, but CBMs have yet to be implemented widely in industrial settings. One reason is that they are often presented as one-size-fits-all solutions, but this is misplaced because product-specific criteria and company capabilities determine the correct choice and implementation of CBMs. Therefore, the purpose of this paper is to investigate how CBM selection and capability development facilitates the implementation of CBMs. For this purpose, we have adopted a qualitative research approach and undertaken 25 explorative interviews in three large Swedish manufacturing companies. In this paper, a CBM implementation framework consisting of two parts has been developed. The first part addresses the choice of the appropriate CBM based on tactical configurations. The second part provides a capability development path by explicating underlying routines that need to be progressively developed in order to move smoothly to more advanced CBMs.     

A conceptual framework for the location of public facilities in the urban areas of developing countries: the Nigerian case

The provision of adequate public services to their urban populations within the constraints of financial resources is a major problem of most developing countries. The fact that the few available facilities are unevenly distributed in the urban areas suggests a need for efficient physical planning of public services. This paper suggests a conceptual framework for the provision of public services in Nigerian urban areas. The paper identifies the supply and demand factors which should govern the distribution of public services in the urban areas of the country.     

A model for planning locations of temporary distribution facilities for emergency response

We propose a network flow model for dynamic selection of temporary distribution facilities and allocation of resources for emergency response planning. The model analyzes the transfer of excess resources between temporary facilities operating in different time periods in order to reduce deprivation. Numerical analysis shows that the location of temporary facilities is determined by the demand and supply points. This work contributes to the emergency response planning that requires a quick response for the supply of relief materials immediately after a disaster hits a particular area.     

HR flexibility and firm performance: analysis of a multi-level causal model

Human resource flexibility as a construct, how it develops, and its effect on firm performance have not received adequate attention in strategic HRM literature in spite of their obvious importance in today's dynamic competitive environment. Based on a study of 98 manufacturing and 103 service firms in India, this paper addresses these issues by developing and testing a multi-level model that attempts to explore the ‘black box’ of the interlinkages between the various components of HR flexibility and firm-level human, operational, and financial outcomes. The results suggest that a certain set of ambidextrous HR practices constitute a distinct dimension of HR flexibility, beyond the dimensions of flexibilities of skill, behaviour and HR practices as already identified in the existing literature. Evidences from both manufacturing and service sectors support the notion of HR value chain that suggests that HR system has a direct impact on firm-level HR outcomes which are most proximal, and its effects on increasingly more distal operational and financial outcomes are mediated by HR outcomes that it produces. Another important finding is that HR practices as a system have both direct and indirect (mediated by behavioural flexibility) effects on firm-level HR outcomes. Existence of significant direct effects highlights the important role that HR practices play as a structural mechanism in achieving superior firm performance.     

Planning for equal transit-based accessibility of healthcare facilities: A case study of Shenzhen,China

Recent location-allocation studies have made considerable progress in optimizing the equality of facility accessibility but are focused on automobile transport to facilities. In cities, however, the transit-based accessibility of essential services is crucial for social equality and sustainable development. In this study, we develop a modified transit-based maximal accessibility equality (MAE) model for optimizing the equality of the transit-based accessibility of healthcare facilities. In this model, equality is quantified as the weighted mean absolute deviation (WMAD) of accessibility across locations. Two scenarios are set up to reallocate resources or allocate newly added resources. The results reveal that the equality of transit-based healthcare accessibility can be significantly improved in both scenarios. A dispersed planning strategy for facilities is suggested to achieve equal accessibility. However, the transit-based optimization results significantly differ from the car-based optimization results, with more supply allocated to facilities close to transit corridors. This finding implies that the traditional car-based MAE model might generate unequal healthcare accessibility for transit-dependent populations and thus lead to biased recommendations for healthcare planning. Furthermore, it shows that traditional car-based optimization may engender a misallocation of healthcare supply, exacerbating the inequality in healthcare accessibility. The necessity of incorporating public transit into public facility planning is highlighted. The improved MAE model can be applied in cities where the supply of public services is relatively adequate and public transit plays an important role in daily mobility.     

A resilience-based model for performance evaluation of information systems: the case of a gas company

Information systems (IS) are strongly influenced by changes in new technology and should react swiftly in response to external conditions. Resilience engineering is a new method that can enable these systems to absorb changes. In this study, a new framework is presented for performance evaluation of IS that includes DeLone and McLean’s factors of success in addition to resilience. Hence, this study is an attempt to evaluate the impact of resilience on IS by the proposed model in Iranian Gas Engineering and Development Company via the data obtained from questionnaires and Fuzzy Data Envelopment Analysis (FDEA) approach. First, FDEA model with α-cut = 0.05 was identified as the most suitable model to this application by performing all Banker, Charnes and Cooper and Charnes, Cooper and Rhodes models of and FDEA and selecting the appropriate model based on maximum mean efficiency. Then, the factors were ranked based on the results of sensitivity analysis, which showed resilience had a significantly higher impact on the proposed model relative to other factors. The results of this study were then verified by conducting the related ANOVA test. This is the first study that examines the impact of resilience on IS by statistical and mathematical approaches.     

Creating and sustaining a strategic partnership: A model for human resource development

Human resource development (HRD) leaders have been challenged to become strategic business partners in order to link people, strategy, and performance. In spite of a critical need, there has not been an empirically testable systemic framework that pulls together the wide variety of strategic imperatives that have been suggested. This article presents a conceptual model identifying the essential system elements that provide a framework for how HRD might create and then sustain its full leadership potential as a strategic partner.     

Regulating for development: the case of microfinance

The regulatory concerns of microfinance sector lies in the special nature of these institutions which caters the needs of those who have been marginalised from the formal financial sector. The paper underlines the importance of an appropriate regulatory framework to support sustainable delivery of diversified microfinance services such as savings and insurance. The paper explores the rationale for regulation in the microfinance sector, and followed by a review of major regulatory approaches and its impact on the microfinance sector. The sector-specific regulations along with prudential reforms may facilitate and environment, which allows microfinance institutions to mobilise savings and to reduce the problems in enforcing normal banking regulations. The paper also emphasises the need to incorporate the country specificities in the regulatory approach to encapsulate the specificities of macroeconomic environment and different stages of development.     

Toward a universal higher education system: a case study of Taiwan

This study aims to scrutinize the antecedents that force the evolution of Taiwanese higher education from an elite to a universal system in the past two decades. From policy perspective, this study looks at how Taiwanese government encouraged educational reform in a way that has led to the massive expansion of both the numbers of colleges and universities and the increasing enrollment rate in higher education. This study also discusses the governmental policies that emphasized the quality enhancement and identified the lack of mechanism of quality assurance in Taiwan’s early educational reformation and how government reacted to the concerns associate with quality assurance that has been brought by the public after the educational reform. Taiwan’s case illustrated in this paper reveals a possible dilemma and lesson that developing countries may encounter when seeking to expand higher education for human capital by imposing incongruous policies that on the one hand promote the growth of higher education institutions, especially the private ones, and on the other depress their existence for the sake of quality assurance.     

A model for identifying and ranking dangerous accident locations: a case study in Flanders

These days, road safety has become a major concern in most modern societies. In this respect, the determination of road locations that are more dangerous than others (black spots or also called sites with promise) can help in better scheduling road safety policies. The present paper proposes a multivariate model to identify and rank sites according to their total expected cost to the society. Bayesian estimation of the model via a Markov Chain Monte Carlo approach is discussed in this paper. To illustrate the proposed model, accident data from 23,184 accident locations in Flanders (Belgium) are used and a cost function proposed by the European Transport Safety Council is adopted to illustrate the model. It is shown in the paper that the model produces insightful results that can help policy makers in prioritizing road infrastructure investments.     

Using competency development tools as a strategy for change in the human resources function: A case study

This case study explores issues in building and implementing competency-based development tools for an HR organization in the midst of fundamental change. The case includes a realistic appraisal of the critical design decisions, marketing strategies, and implementation success factors required for using competencies to articulate and foster understanding of a change effort. © 1996 by John Wiley & Sons, Inc.     

A Hybrid model for locating new emergency facilities to improve the coverage of the road crashes

We propose an emergency facility-locating model aimed at increasing the coverage of emergency demand throughout the city. The proposed model takes into account the status and location of the emergency facilities in the network and identifies locations suitable for the construction of new facilities. Here, Data Envelopment Analysis (DEA) and Maximum Coverage Location Problem (MCLP) have been combined in a single model. To do so, design problem and evaluation problem are considered concurrently to maximize the efficiency of services provided by emergency facilities across the city in response to the demand. Moreover, the total emergency demand in each district was considered in relation to the population density, the fatal, injurious, and property damage only (PDO) crashes. The coverage area of each emergency facility was assumed to be proportional to the average ambulance speed in the surrounding road network during rush hours. The available budget was included in the model to let the model function under various fiscal conditions. Model input variables consisted of average number of mortalities, injuries and PDO crashes as well as the population density of each urban district. The output variables of the model included the coverage share of proposed emergency centers and hospitals equipped with ambulances. The model was tested on the network of Tehran (Iran). It is recommended to add the location of some emergency centers and hospitals to the network. Moreover, the results showed that ten urban districts had efficiency problem in provision of emergency services.     

State-society relations and national development: a comparison of Argentina and Taiwan in the 1990s

Research on national development in developing and newly industrializing countries (NICs) has focused on issues of economic growth and social change independent of each other, without paying much attention to the way the two elements relate to each other and to the conditions that could lead to their simultaneous occurrence. This paper argues that explanations of how economic growth with — or without —‘positive social change’ can occur require attention to changing state-society relations. This research investigates the cases of Argentina and Taiwan, where economic growth in the 1990s has not translated into positive social change. By analyzing changing state-society relations, this research shows that relations of power within societies have a clear effect on national development; it also reveals how different social actors may be able to influence a state’s developmental strategies. This paper re-evaluates traditional views of the state and society in Argentina and Taiwan by examining the fluctuating composition of the societal base of the state and the changing relations between the state and its societal coalition. The analysis reveals the processes under which economic growth without social change is occurring in both countries, and provides general insights into the way dynamic state-society relations can influence national development in other contexts. — La recherche sur le développement national des pays en voie de développement et les pays nouvellement industrialisés a exploré les questions de croissance économique et de changement social séparément, sans s’occuper du rapport entre les deux et des conditions qui pourraiemt mener à leur occurrence simultanée. Cet article soutient qu’une explication de la croissance industrielle, avec ou sans ‘changements sociaux positifs’, demande que l’on prête attention aux relations changeantes entre l’état et la société. Cet article examine les cas d’étude de l’Argentine et de Taï?wan, où la croissance économique n’a pas apporté de changements sociaux positifs. En analysant les relations changeantes de l’état et de la société, cette étude démontre que les relations de pouvoir à l’intérieur des sociétés ont un effet manifeste sur le développement national; elle révèle aussi comment les différents participants sociaux peuvent influencer les stratégies de développement de l’état. Cet article ré-évalue les vues traditionnelles de l’état et de la société en Argentine et à Taïrsquo;?wan en examinant les compositions changeantes de la base sociale de l’état et les relations variables entre l’état et sa coalition sociale. L’analyse révèle les processus par lesquels la croissance économique survient sans changement social dans les deux pays et offre un aperçu général de la façon dont les relations dynamiques entre l’état et la société peuvent influencer le développement national dans d’autres contextes.     

Government-university-industry partnerships in technology development: a case study

State programs in high technology development have expanded rapidly since 1979, when only five states had such programs. Today almost all states have technology development programs. Many of these involve partnerships between the state government, industry and universities. The newness of these programs makes the evaluation of their success problematic. However, analysis of the formation and management of technology development programs is useful to practitioners charged with the implementation of university-industry advanced technology programs. One of the largest programs is the Thomas Edison Program created by the Ohio Legislature in 1983. The program has three components, a Seed Capital Fund, Advanced Technology Centers, and Incubator Program.This paper examines the Edison program through analysis of the Edison Animal Biotechnology Center, one of the seven state Advanced Technology Centers.     

Capacity planning in service operations: The case of hospital outpatient facilities

This paper presents models that may be used to balance service capacity and demand in situations in which demand is external and, therefore, is not fixed but may fluctuate in response to factors that include the waiting time imposed upon customers. Such situations are common in retailing, financial services, health services, and other service sector industries. An application is shown to a hospital outpatient facility.     

Strategic management and fundraising: A planning model for resource development in the nonprofit organisation

Many nonprofits can benefit greatly from integrating their strategic, marketing and fundraising planning into an environmentally comprehensive process. Even during this critical period for them, many nonprofits typically have failed to implement this type of integrated planning because their corporate culture often nurtures: an inner process focus, leadership pathologies, professional balkanisation, reluctance to accept advancement as a global organisational activity, an unwillingness to accept the realities of a moving market and a lack of political will to undertake social advocacy on behalf of their clients. In order to succeed in the future, nonprofit organisations will need to approach strategic planning through an interdisciplinary methodology that will be shaped by multiple market audits focusing on: mission and institutional capabilities, image and competitive analysis, philanthropic feasibility and flexible integration of revenue/resource development. Nonprofits that adopt this interdisciplinary process will be rewarded by enhanced fundraising returns, once re-founded on a culture that has remained mission-relevant while becoming market-driven. The nonprofit that bases its planning on more effective use of intelligence gathering and flexible focusing of its human and financial capital will be more capable of acting upon a fluid environment and realising the institution's optimal future.