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1.
This study identifies the travel motivations of international tourists to Penang, Malaysia, using the theory of push and pull motivations as a conceptual framework. The methodology was comprised of quantitative research based on 400 self-completed questionnaires. A principal component factor analysis was used to identify the underlying dimensions of push and pull motivational items. The results revealed three push and three pull factor dimensions. Among the identified motivation factors, Novelty and Knowledge-Seeking and Cultural and Historical Attractions were regarded as the most important push and pull factors, respectively. Based on the study’s findings, practical implications for tourism marketers are suggested and future research recommendations are provided. 相似文献
2.
Ryan Panganiban Sastre Panuwat Phakdee-Auksorn 《Journal of Quality Assurance in Hospitality & Tourism》2017,18(4):437-464
This research aimed specifically to (1) determine the socio-demographic characteristics and travel patterns of British tourists visiting Phuket; (2) identify the main “push” and “pull” travel motivations of British tourists visiting Phuket; and (3) examine the relationship between British tourists’ main “push/pull” motivations and future travel intention to Phuket. Findings revealed that British tourists’ main push motivations were: “to have fun,” “to rest and relax,” and “to escape from daily routine and environment”; while the main pull motivations were: “natural sceneries and landscapes,” “beaches,” and “hospitality and friendliness of the people.” There was also a relationship found between “push/pull” motivations and future travel intention to Phuket. 相似文献
3.
Sung Hee Park Choong-Ki Lee Joseph C. Miller 《Asia Pacific Journal of Tourism Research》2013,18(10):1174-1193
Cross-cultural differences are a vital issue in international tourism; the success of international tourism marketing strategies depends upon understanding tourists from different cultures and regions. To understand the diverse and lively Macau international tourism market, this study explored the cross-cultural differences in push and pull motivations, participating activities, and overall satisfaction level of traveling to Macau for four international tourist groups: Mainland Chinese, Hongkongese, Taiwanese, and Western. Using exploratory factor analysis, this study identified three push (knowledge and fun, relaxation and escape, and shopping and nightlife) and four pull motivation factors (exciting and relaxing atmosphere, local and cultural resources, gambling and entertainment, and famous destination). The results indicated that significant differences among the four tourist groups were found in the characteristics, motivations, activities, overall satisfaction, and post-trip behaviors. These findings will assist the development of promotional strategies and better communication that acknowledge cultural differences. 相似文献
4.
Understanding the motivation to visit particular tourist destinations and festivals is important for building effective tourism marketing strategies. This paper explores the effect of existing health and wellness values on the motivation to visit a festival using a field survey at the Goomeri Pumpkin Festival, a typical Australian festival which uses the natural environment, traditions and local produce to provide 21 events during the festival. The study focused on establishing the relationship between health and wellness values and festival attendees' motivation. Qualitative research with random sampling was selected to collect the data. The results revealed high levels of health and wellness values among the participants as well as social interaction, family togetherness, cultural exploration, novelty, natural environment, relaxation, previous food festival experience and food as motivations. Findings of this paper can contribute to festival tourism marketing especially to demonstrate that health-related interests can be significant catalysts for attracting festival attendees. 相似文献
5.
Jay Kandampully Thanika Devi Juwaheer Hsin-Hui Hu 《International Journal of Hospitality & Tourism Administration》2013,14(1):21-42
The aim of this article is to understand the influence of hotel service quality and corporate image on tourism customer loyalty. Data were collected from tourists at several sight-seeing locations in Mauritius. The study sample comprised guests of various hotels in Mauritius who were randomly approached and invited to participate in a survey on the hotel's services. The study findings suggest that it is the quality of service and the corporate image of the hotel that jointly influence tourism customers' loyalty. Although the study findings do not indicate a direct relationship between service quality and loyalty, it is the consistent quality of service that creates and sustains the image of the hotel which, ultimately, results in tourism customer loyalty. This would therefore suggest that tourism customer loyalty is dependent on a hotel's ability to consistently deliver service quality. 相似文献
6.
Yeon Ho Shin Kimberly Severt Jill Fjelstul 《Journal of Quality Assurance in Hospitality & Tourism》2017,18(4):493-508
The purpose of this study was to identify the underlying structures of RV traveler’s pull factors to campgrounds and confirm the results by using exploratory factor analysis and confirmatory factor analysis with multiple data sets. The results identified the following five dimensions of the campground traveler’s key attributes: Activity, Amenity, Essentials, Price, and Store. The “Essentials” factor had a grand mean of 4.47, which was the highest among the five factors. Therefore, campground owners and managers should pay extra attention to maintaining a high quality on those essential attributes first, before considering adding or promoting any other items. 相似文献
7.
被忽视的真实力量:旅游非正规就业及其拉动效应 总被引:1,自引:0,他引:1
文章以我国经济结构调整为背景,指出当GDP增长率降低到8%以下时我国面临着很大的就业压力。通过文献的梳理,文章说明了在此期间,发展旅游业是解决结构性失业最有效的途径之一。但是,目前的大部分研究都只是把注意力放在了旅游正规部门的就业及其拉动效应上,而忽视了旅游非正规部门的就业。文章详细回顾了国内学者对旅游就业乘数的估算以及他们的结果与WTTC(世界旅行和旅游理事会)之间的差别,回答了这些差别产生的原因,指出WTTC低估了2001年之后的旅游就业效应。在上述基础上,文章利用差值法计算了旅游非正规就业的总量及其结构拉动效应。研究发现,从非正规就业的部门结构角度看,旅游就业的拉动效应远远高于WTTC和国内学者此前计算的间接就业效应;在2011年,它吸纳了2040.40万人在该行业工作,乘数效应达到9.98。因此,在结构调整时期,政府部门应该更加重视旅游非正规部门对就业的功能性作用。 相似文献
8.
We conjecture that attribute satisfaction, push motives and pull motives will be positively related to return visitation of tourist destinations. We also hypothesize that push factors will be stronger related to return visitation of tourist destinations than pull factors, both directly and indirectly as mediators of the relationship between attribute satisfaction and return visitation. In addition, we predict that age and gender will moderate the effect of push and pull factors on repeat visitation. Finally, we argue that push factors and pull factors will be mutually reinforcing. To test these hypotheses, we conducted an online survey of repeat tourists’ motives, and received 986 complete responses. Survey participants were randomly chosen from a group that met a series or qualifying questions. PLS-SEM analysis of the data showed that, as we hypothesized, attribute satisfaction and push motives were positively related to repeat visitation. In contrast, pull motives were not related to repeat visitation, either directly or indirectly, but did reinforce the effect of push motives; gender did not moderate either push or pull motives and age moderated only pull motives. We discuss the theoretical and practical implications of these findings. 相似文献
9.
Cheung Chau is an outlying island in Hong Kong, which is relatively untouched by the region's rapid economic development. The island provides a dramatic contrast to the cosmopolitan city center, one of the most popular travel destinations in Asia and a major business hub. This makes Cheung Chau a special attraction for local residents seeking to get away from their routine lives. However, no published studies have examined the opinions of residents on sustainable tourism development on Hong Kong's outlying islands and the motivating factors that drive residents to visit those islands. Hence, an exploratory qualitative study was undertaken to develop an understanding of the public's motivation for visiting Cheung Chau. The results of in-depth interviews with 15 residents who had visited the island are presented, along with an examination of the future direction of tourism development in Cheung Chau. 相似文献
10.
Nancy M. Hritz Cara L. Sidman Michelle D’Abundo 《Journal of Travel & Tourism Marketing》2013,30(1):132-145
Generation Y is considered to be the next largest cohort group to significantly impact the health and wellness travel industry. This study sought to create a profile of the Gen Y health and wellness traveler using push and pull motivations and perceived wellness. K-means clustering revealed five distinct traveler segments. Wellness was found to be a motivating factor as well as the other internal and external motivators used in this study. Men were found to travel more for escape and women for the nightlife. Opportunities to both seek and avoid contact with others were revealed. Suggestions for future marketing messages for the Gen Y wellness traveler are offered. 相似文献
11.
Gender has frequently been identified as one of the key attributes and predictors in developing marketing strategy. This study examines the moderating role of gender in the relationship between hotel service quality dimensions and tourist satisfaction with hotel service delivery. The results derived from multi-group structural equation modeling via the AMOS 5.0 computer program revealed that gender significantly moderated the relationship between service quality dimensions and tourist satisfaction with hotel service delivery. Empathy and tangibles both contributed as the most important significant predictors of tourist satisfaction with hotel service delivery for male tourists as opposed to female tourists. It is statistically confirmed that men and women appear to respond to different aspects of a service encounter when making judgments about their satisfaction. 相似文献
12.
This study examined Chinese cigar tourists’ motivations for visiting Cuba. Six push factors and five pull factors were identified using a push–pull factor framework. The effects of travel motivations, personal values, and destination familiarity on tourist loyalty were examined using a sample of 348 Chinese cigar tourists. Hierarchical regression analysis revealed that unique experience seeking (a push factor) and destination-specific attractions and socialistic nostalgia (pull factors) predicted revisit intention; socialistic nostalgia also predicted willingness to recommend. Destination familiarity was found to influence revisit intention but not willingness to recommend. Personal values appeared unrelated to tourist loyalty. 相似文献
13.
Chia-Huei Ho 《Asia Pacific Journal of Tourism Research》2017,22(4):449-464
Why do hearing-impaired people desire to undertake outbound travel as backpackers despite their hearing and speaking limitations? To investigate the reasons, this study applied the push and pull model of travel motivation as the framework. A total of 30 hearing-impaired backpackers participated in face-to-face interviews and responded to questions concerning their motivation to travel overseas. The results of this study reveal many unique motivation themes in the push and pull groups; specifically, five push themes (constraints of group tours, self-challenge, independence, different experience, and invitation by hearing-impaired friends) and two pull themes (enjoy local culture and lifestyle and the “I have been there” feeling) were identified. Furthermore, the participants’ desire to travel as backpackers is based on their previous negative experiences in group tours. Moreover, they prefer backpacking with hearing-impaired partners than with normal-hearing partners. Furthermore, for them, their independence enables them to their parents that they can travel alone. In addition, the study findings suggest that “communication negotiation” should be considered for inclusion in the motivation typology as a new dimension for hearing-impaired backpackers. Finally, the current study provides valuable insights into the behaviors of hearing-impaired backpackers and recommendations for tourism operators. 相似文献
14.
Yung-Kun Sung Kuo-Chien Chang Yuan-Feng Sung 《Asia Pacific Journal of Tourism Research》2016,21(8):862-882
Tourism represents a principal sector of the economy of Taiwan. Consequently, the government is currently focusing on developing the country as a major tourist destination in Asia. Thus, the primary aims of this research were to explore factors related to tourists’ motivations to visit Taiwan as well as the demographic segmentation of these foreign tourists. Using a convenience sample, 249 surveys were collected and analyzed. The results show that five push (enlightenment and reputation; unusual and affection; freedom; interpersonal communication and sharing; and family and friends relationship) and six pull factors (attitude and quality of service; cost, shopping, and tasting; diverse attraction; culture connections; sport facilities, wildlife and events; and accessibility) play important roles in the motivations of foreign tourists. Furthermore, foreign tourists can be clustered into five groups based on motivation (scenery/knowledge seekers, accessibility/expenditure seekers, relaxation/relation seekers, novelty/experience seekers, sport/service seekers) and five demographic groups (gender, age, marital status, nationality, and income). According to these results, suggestions are made as to how Taiwan could effectively develop tourism policies and marketing strategies to attract international tourists. 相似文献
15.
世界遗产地旅游推力-引力因素研究--以西递和宏村为例 总被引:22,自引:4,他引:22
旅游推力-引力因素是研究旅游动机的有效方法。以世界遗产地西递-宏村为案例区,运用因子分析法(Factoranalysis)推力因素和引力因素两个不同的领域分析古村落旅游者旅游行为的潜在特征,确立5个推力因子和4个引力因子,并在此基础上利用方差分析法(one-way ANOVA)进一步检验了推力和引力因素在不同人口统计学特征群体间存在的显著差异,以期为世界文化遗产地的开发、保护和旅游市场拓展提供有益参考。 相似文献
16.
This paper provides insights into the motivations and experiences of tourists who visit sites associated with war and conflict, specifically 25 individuals who participated in a tour of the World War One battlefields of the Somme and Ypres. The paper discusses the narratives of four of these individuals to illustrate in detail how such battlefield tours offer opportunities for pilgrimage, collective and personal remembrance and event validation. All of the participants had a prior interest in warfare, which was a key influence on their battlefield tour experiences. For the study participants battlefield tours emerge as complex, deeply meaningful and in some cases life-changing experiences. 相似文献
17.
S. Mostafa Rasoolimanesh Babak Taheri Martin Gannon Ali Vafaei-Zadeh Haniruzila Hanifah 《Journal of Sustainable Tourism》2013,21(9):1295-1317
AbstractThis study investigates whether the perceptions and attitudes of residents living within the vicinity of heritage tourism sites differ from those living further afield. It examines residents’ attitudes toward tourism development; community attachment; environment and culture attitudes; economic gain; and involvement, alongside the moderating role of distance from heritage tourism sites. In doing so, it investigates how the aforementioned factors influence residents’ perceptions of tourism development in their city. Data was collected from inhabitants of Kashan and Tabriz, two historic cities couched within Iran’s growing heritage tourism sector, and analyzed using partial least squares - structural equation modeling. The findings demonstrate significant differences between the perceptions of tourism impacts, economic gain, environmental and cultural attitudes, and involvement between residents living within the vicinity of heritage tourism sites and those living further afield. However, these findings contradicted the hypotheses; identifying higher positive perceptions, environmental and cultural attitudes, economic gain, and involvement for residents living far from heritage tourism sites. Further, the findings did not support the moderating role of distance for the effects of influencing factors on residents’ perceptions. Therefore, this study proffers significant theoretical contributions and practical implications with regards to developing sustainable tourism in Iran. 相似文献
18.
Ross H. Taplin Kate Rodger Susan A. Moore 《Leisure Sciences: An Interdisciplinary Journal》2016,38(2):140-160
Providing visitors with satisfying experiences is integral to park management. Research has inferred the determinants of satisfaction and loyalty through theorizing, observational studies, and statistical correlations. This article advocates randomized experiments as a complementary method for testing the causal effect of selected management interventions that change service quality on satisfaction and loyalty. An experiment using ranger presence and enhanced toilets in a West Australian national park is used to illustrate the approach. The presence of rangers caused significantly improved satisfaction with rangers, related service quality attributes, and overall satisfaction, but not loyalty. Enhancing toilets had nonsignificant impacts. These results strongly suggest the need for further visitor-focused experimental research to complement the growing body of research in national parks investigating the complex relationship among service quality, satisfaction, and loyalty. 相似文献
19.
This paper is intended to determine the influence of cultural distance on the international destination choices by tourists. We adopted a phenomenological approach and data were obtained from 17 bloggers with structured interview form and evaluated by content analysis. We evaluated the research data as three processes, as pre-travel, during travel and post-travel. We identified a tangible and an intangible preparation stage in the pre-travel process. We observed that an increase in cultural distance caused an increase in the destination obscurity and thus in the mental preparation. We found cultural experience, cultural acquisition and personal change themes during traveling. In the meantime, the increase in the geographic distance influences the cultural distance perception. We determined that destinations that are geographically remote (especially the Asian countries) are also culturally remote and interesting. We proposed a model that cultural distance is a moderator variable between travel motivation and destination choice. 相似文献
20.
《Journal of Travel & Tourism Marketing》2013,30(3-4):109-120
Abstract Business tourism is a highly lucrative but competitive sector of the tourism industry which has led many destinations to implement strategies and invest in infrastructure and human resource developments. National and regional capital city status gives additional kudos to a destination. This paper presents critical success factors for business tourism destinations developed from four case studies of successful UK business tourism destinations through stakeholder interviews and explores how Cardiff should exploit its national capital city status to support its business tourism offer. The critical success factors for business tourism destinations include: leadership; networking; branding; skills; ambassadors; infrastructure; and bidding. These will inform an action plan to develop and shape Cardiff's business tourism offer and position Cardiff amongst the UK and Europe's major business tourism destinations. 相似文献