Downsizing and survivor reactions in Malaysia: modelling antecedents and outcomes of psychological contract violation

This study provides an empirical test of a model of antecedents and consequences of psychological contract violation (PCV) caused by the experience of downsizing. A longitudinal survey method was used to collect data at two different points in time (a month after downsizing, and eight months later) from a sample of 281 survivors from a large Malaysian organization going through downsizing. Respondents were from the headquarters (HQ), factories and subsidiaries located across the country and were employed across hierarchical positions including managers, supervisors, technical, operating and administrative staff. A causal model is proposed and tested. The model proposes that the perception of justice and negative affectivity at time 1 (T1) predict PCV, which in turn predicts three attitudinal and behavioural outcomes of commitment, organizational citizenship behaviours (OCBs) and turnover intentions at time 2 (T2). Three variations of the model (fully-mediated, partially-mediated and unmediated) were tested with structural equation modelling. The results show that both the perception of justice and negative affectivity significantly predict PCV, and that there is a direct effect between PCV and commitment, an indirect effect between PCV and OCBs, and both direct and indirect effects between PCV and turnover intentions. The findings demonstrate the utility of psychological contact framework in explaining survivor reactions to downsizing.     

Applying Strategic Management Theories in Public Sector Organizations: Developing a typology

This article discusses the utility of two different strategic management theories in different types of public organizations including contemporary New Public Management-based public organizations, namely Porter’s strategic positioning model and the resource-based view of strategy. We argue that possibilities for applying these theories vary depending on the type of public organizations involved, and are less appropriate in traditional settings but more relevant in autonomized and market-like service-delivery organizations. We further propose that their increased applicability depends on three specific conditions: the degree of administrative autonomy, performance-based budgeting and market-like competition. We give empirical examples drawn from public services in the UK and Denmark. We call for more exploration of these (and other) strategic management approaches within contemporary public services organisations but also more exploration of the limitations of these frameworks.     

公共部门劳资冲突与调解:英国公共卫生机构的经验与启示

本文以劳动关系理论为主线,具体解读2016年英国初级医生与政府卫生部门之间的劳资争议,以及由此引发的该国近半个世纪以来最大规模的医生罢工事件.通过讨论此次停工、集体谈判和争议解决的过程,文章分析了西方公共部门劳资冲突调解的主要路径和经验,以及此次事件对我国公共单位劳资冲突解决方式和医疗体制改革的启示.     

The Challenge of Adaptive Capability in Public Organizations

Abstract

This article describes an attempt within the Danish Crime Prevention Council to improve adaptive capability. The article applies a complex adaptive system perspective and analyses the organizational identities of the Council to determine how processes of integration, differentiation and fragmentation influence adaptive capability. The findings emphasize the importance of path dependency in actor's attempts to adapt. Based on this finding, the article suggests that the complex adaptive system perspective can be enriched by an institutional theory.     

Operationalizing Co-Production in Public Services Delivery: The contribution of service blueprinting

Abstract

We have argued for public services to move away from product-dominant logic towards a service approach. By taking a services orientation, the experience, inter-organizational, and systemic nature of public services delivery can be considered along with the role of the service user as a co-producer. In this article, we unpack how co-production can be operationalized through the application of service blueprinting. This article presents an example within higher education where the creation of a blueprint brought together staff and students to focus on the design of student enrolment, resulting in improved student experience and supporting co-production.     

战略性工业结构转变——陕北能源资源转化的路径新选择

陕北拥有丰富的能源资源,但现有工业结构布局不合理,不能充分地将这种资源优势转化为经济优势。本文结合产业经济学、产业布局学相关理论和陕北实际情况,提出陕北区域战略性工业结构布局转变设想,并对其必要性、利弊条件、实施原则以及合理布局等进行分析,希望能通过陕北区域战略性工业结构布局的转变来加快推进陕北地区能源资源转化。     

Explaining Variance in Policy Evaluation Regularity. The Case of the Flemish Public Sector

Abstract

The objective of the article is to identify the conditions that best explain organizational variance in policy evaluation regularity. Relying on the innovative Most Similar Different Outcome/Most Different Similar Outcome technique, we examine the explanatory ability of a range of organizational attributes applied to eighteen Flemish public sector organizations (Belgium). The conditions that relate to the source of evaluation demand, in its broadest sense, are of key importance. We refer to the role of the sector minister and other organizations in demanding evaluations, as well as to the media and parliamentary attention and the influence of EU evaluation clauses.     

The Impact of Management Control on Employee Motivation and Performance in the Public Sector

Abstract

This study examines the relations among various types of management control, intrinsic and extrinsic motivation, and performance in the public sector. We draw on motivation crowding theory and self-determination theory to argue that four different types of management control (i.e. personnel, cultural, action, and results control) are likely to have an influence on intrinsic motivation and/or extrinsic motivation. We test a structural equation model using survey data from 105 similar departments in the public sector. Our findings indicate that the use of personnel and cultural controls is positively associated with employees’ intrinsic motivation, and that the use of results controls is positively associated with employees’ extrinsic motivation. Moreover, both intrinsic motivation and extrinsic motivation are positively associated with performance. Taken together, these findings support the idea advocated by New Public Management proponents that results control can enhance employee motivation and performance in the public sector. However, the findings also highlight an essential nuance; in addition to results control, personnel and cultural controls are also important, as they enhance intrinsic motivation and performance. This implies that a sole focus on results control is too narrow and can lead to suboptimal levels of employee motivation and performance in the public sector.     

Environmental Determinants of Public Sector Innovation: A study of innovation awards in Canada

Abstract

In this article, we conduct an empirical study of administrative innovation in the Canadian public sector by examining applications to the Innovative Management Award of the Institute of Public Administration of Canada (IPAC). After a review of the literature on innovation in the public sector and of the history of this award, we come to the conclusion that the relationship between innovation and environment has been studied only sparingly, which explains the focus of our research and our hypotheses. Through an analysis of award applications over 21 years, and of award finalists and winners, we demonstrate that such environmental variables as strength of the economy, size of the civil service, deficits, unemployment rate, investment in R&D, and type of government have important consequences for administrative innovation in the public sector. We also suggest some implications of our findings for future research on this subject.     

Evaluating factor forecasts for the UK: The role of asset prices

This paper applies a large data set, consisting of 167 monthly time series for the UK, both economic and financial, to simulate out-of-sample predictions of industrial production, inflation, 3-month Treasury Bills, and other variables. Fifteen dynamic factor models that allow forecasting based on large panels of time series are considered. The performances of these factor models are then compared to the following competing models: a simple univariate autoregressive, a vector autoregressive, a leading indicator, and a Phillips curve models. The results show that the best dynamic factor models outperform the competing models in forecasting at 6-, 12-, and 24-month horizons. Thus, the financial markets may have predictive power for the economic activity. This can be a useful tool for central banks and financial institutions, which may use the factor models to construct leading indicators of the economic conditions. In addition, researchers can see a strategic application of factor models.     

Validating the Construct of Public Service Motivation in For-profit Organizations: A preliminary study

Delineating the theoretical link between individuals’ discretion and motivations in the private sector and their public service behaviours in Chinese society, this study explored public service motivation (PSM) in for-profit organizations. A survey of 348 employees from three engineering consulting organizations in China validated the construct of PSM in for-profit organizations. Besides the positive correlation between conscientiousness and PSM, the current study demonstrated that a positive correlation exists between PSM and community citizenship behaviour (CCB) with love of money (LOM) as a marginal moderator: the positive relationship between PSM and CCB is marginally stronger when LOM is higher, vice versa.     

英国政府重视在公共政策中利用标准化的成果

英国政府高度重视标准化工作,并通过多种方式将标准化的成果应用于法规及相关公共政策的制定中。为此,英国政府发布了许多文件。文章在分析英国标准化的特点及其作用的基础上,着重对政府发表的有关文件进行剖析,并对政府采用民间标准化成果产生的积极作用进行’r综述。     

The Mind and Heart of Resonance: The Role of Cognition and Emotions in Frame Effectiveness

This article synthesizes the large and burgeoning literature on framing to unpack how frames achieve resonance with an audience. The analysis identifies two main resonance types: cognitive, based on an appeal to audiences’ beliefs and understandings, and emotional, based on an appeal to audiences’ feelings, passions, and aspirations. For each type, this paper delves into distinct mechanisms, applications, and outcomes to shed light on the complex bases for audiences’ reactions to framing and the factors that can hinder or favour resonance. Applications for this conceptualization of resonance and future venues of research are identified and discussed.     

The role of cash flows and accruals in explaining security returns: evidence for the UK

The assessment of earnings usefulness in returns studies has been at the forefront of accounting research since the seminal work of Ball and Brown (1968). Recently, regulatory bodies worldwide have paid increased attention to cash flow reporting. Empirical research provides evidence that earnings information dominates cash flows in market-based accounting research. This study extends the growing empirical literature on the association of earnings and cash flows with security returns. We hypothesize that the association of cash flows with security returns improves (i) the smaller the absolute magnitude of aggregate accruals, (ii) the longer the measurement interval and (iii) the shorter the firm's operating cycle. The dataset consists of all UK firms included in the Global vantage database for the period 1984–1992. This study provides evidence that cash flows play a more important role in the marketplace when the operating cycle, magnitude of accruals and the measurement interval are taken into consideration. Moreover, results indicate that cash flows have more information content than earnings in explaining security returns.     

Implementing Change in Public Organizations: The relationship between leadership and affective commitment to change in a public sector context

We propose and test a theoretical framework concerning the relationship between transformational leadership behaviour and affective commitment to change in a public sector context. We apply change management theory to explain how direct supervisors contribute to processes of organizational change, thereby increasing affective commitment to change among employees. While the change leadership literature emphasizes the role of executive managers during change, we conclude that the transformational leadership behaviour of direct supervisors is an important contribution to the successful implementation of change. Furthermore, the results show how the specific context of public organizations determines the transformational leadership behaviour of direct supervisors.     

Efficiency in Third Sector Partnerships for Delivering Local Government Services: The role of economies of scale,scope and learning

Abstract

Third sector partnerships are under pressure to change in the light of the increasing cost pressures on local public services. The literature throws doubt on the level of economies of scale and suggests that more attention should be given to economies of scope and learning. The common conflation of economies of size with economies of scale has led policymakers to overemphasize larger scale providers and has distorted the strategies which third sector organizations have adopted, pushing them towards mergers and consortia based on scale.     

The Contraction of Meaning: The Combined Effect of Communication,Emotions, and Materiality on Sensemaking in the Stockwell Shooting

In this paper, we seek to understand how individuals, as part of a collective, commit themselves to a single, and possibly erroneous, frame, as a basis for sensemaking and coordinated actions. Using real‐time data from an anti‐terrorist police operation that led to the accidental shooting of an innocent civilian, we analyse how individual actors framed their circumstances in communication with one another and how this affected their subsequent interpretations and actions as events unfolded. Our analysis reveals, first, how the collective commitment to a framing of a civilian as a terrorist suicide bomber was built up and reinforced across episodes of collective sensemaking. Second, we elaborate on how the interaction between verbal communication, expressed and felt emotions, and material cues led to a contraction of meaning. This contraction stabilized and reinforced the overall framing at the exclusion of alternative interpretations. With our study we extend prior sensemaking research on environmental enactment and the escalation of commitment and elaborate on the role of emotions and materiality as part of sensemaking.     

Civic Engagement in the Performance Evaluation of the Public Sector in China: Building horizontal accountability to enhance vertical accountability

Abstract

This article accounts for the logic of building of an accountability mechanism with elements of civic engagement in an authoritarian regime. It is elaborated by a performance evaluation programme ‘Democratic Review of Administrative and Business Style’ (DRABS) in Wuhan in central China. The author argues that the DRABS does help form government agencies’ responsiveness to the public with various public scrutiny instruments including mass media and the internet, and that it is more accurate to frame the mechanism as having the function of building horizontal accountability to enhance vertical accountability.     

Public transit bus procurement: The role of energy prices,regulation and federal subsidies

The U.S. public transit system represents a multi-billion dollar industry that provides essential transit services to millions of urban residents. We study the market for new transit buses that features a set of non-profit transit agencies purchasing buses primarily from a few domestic bus makers. In contrast with private passenger vehicles, the fuel economy of public buses has not improved during the last thirty years and is irresponsive to fuel price changes. To understand these findings, we build a model of bus fleet management decisions of public transit agencies that yields testable hypotheses. Our empirical analysis of bus fleet turnover and capital investment highlights the role of energy prices, environmental regulations, and the “Buy America” mandate associated with receiving federal funding to purchase public transit buses.