上海高龄体弱老人家庭亲属照顾者的生活满意度:照顾资源的作用

对上海城区697对75岁及以上的体弱老人及其家庭亲属照顾者作了抽样调查和统计分析。家庭亲属照顾者的照顾资源是影响高龄体弱老人生活满意度的显著因素。经济资源充分、家庭和朋友支持充足、健康自评相对好、运用积极应对策略的照顾者有较高的生活满意度。要提升家庭亲属照顾者的心理健康,首要的任务之一是增强照顾资源,包括经济的、健康的、心理的、社会的资源。     

转轨时期中国家庭养老存在的问题与对策

文章指出 ,社会养老不能取代家庭养老。在社会转型时期 ,中国家庭养老保障制度遇到诸多困难并引发一系列家庭矛盾。文章提出 ,必须合理界定赡养人的范围、明确家庭养老的内容、成立专门的家庭养老管理机构、严惩不履行赡养义务者。     

Celebrity versus Company President as Endorsers of High Risk Products for Elderly Consumers

Abstract

This study examines the effectiveness of a celebrity endorser vs. a company president as an endorser for a high financial/performance risk product, supplemental health insurance, with a sample of 280 senior citizens (65+) drawn from six geographically dispersed markets. The results show significant differences between a celebrity and a company spokesperson in initial interest in the product and likelihood of seeking additional information but no differences in belief of claim or likelihood of enrolling in the insurance program.     

未来农村养老问题的估计与判断

70年代以来中国妇女的生育水平出现大幅度的下降 ,农村下降的幅度更大。生育率的下降导致家庭中孩子数量的减少 ,由子女所承担的家庭养老面临巨大的挑战。社会化养老不仅包括社会救济和社会养老保险 ,它应当还涉及到社会养老设施和社区服务体系的建立 ,以及老年医疗体制的建立和完善等。无论是经济供养 ,还是生活照料的社会支持方面 ,未来中国农村社会化养老都存在许多问题。国家必须有一个全面的考虑和规划 ,以解决即将到来的 2 1世纪中国农村的养老问题     

Family influence on young adult's brand evaluation. An empirical analysis focused on parent–children influence in three consumer packaged goods

Throughout the years, there has been debate in the consumer research literature on how families influence their children's attitudes to brands. This paper analyses parent–young adult children influence on the creation of brand associations, perceived quality and willingness to pay a price premium. In order to fulfil these goals, an empirical analysis using a sample of 349 young adults has been conducted. Relationships have been analysed by means of structural equations models in three consumer packaged goods, and results obtained allow us to conclude that the information provided by parents may foster the creation of brand associations, it may favour young adults' positive perception of the brand's quality, and finally, it may lead young adults to be willing to pay a price premium for the brand.     

An evaluation of consumer participation in hospital breast services

Community expectations and research demonstrate that consumers play an important role in shaping services for women with breast cancer. Consumer contribution has been mandated recently in Victoria, Australia, to ensure the inclusion of consumer involvement in the planning and decision‐making processes within health organizations. As part of the redevelopment of breast services in Victoria, Southern Health has been funded to plan local improvements to care co‐ordination for women diagnosed with breast cancer in the southern metropolitan area of Melbourne. The establishment of effective consumer participation in breast services is an integral aspect of this project and a range of initiatives has been undertaken to achieve meaningful consumer involvement including the appointment of a consumer advisor; appointment of staff with extensive knowledge in women's health and community development to the project; establishment of a consumer reference group; and plans made to improve the receptivity of health service systems to consumer input. A preliminary evaluation of this ongoing project has indicated that a productive role for consumers in service practice review and policy and planning activities has been established and some change and engagement of staff has occurred. There is still work to be done to promote the involvement of a wider range of health professionals and to increase the level of trust between consumers and staff.     

Introduction

No abstract available for this article.     

A critical review of primary health care reform in Bulgaria: impact on consumers

The Health Care System in Bulgaria is in a period of transition and is undergoing profound changes in financing, organization and ownership. A priority of this reform is to shift the focus of healthcare to the primary sector and to emphasize general practice. New legislation in support of this health care reform has been passed over the last few years. However, this legislation, although consistent with the global aims to be achieved, has proven to be contradictory in terms of its practical implementation. This has had a negative impact on health care consumers’ interests and rights. This paper evaluates the effects of primary health care reform in Bulgaria from the perspective of patient satisfaction. For this purpose, a major task to be fulfilled is to identify the contradictions emerging between the legislation outlining the reforms and the realities of practical implementation with respect to its impact on consumers. The methods applied include: a review of the legislation, a review of the practical progression of the reform process, and an assessment of the new developments in health care consumers’ interests and rights. Considerable contradictions have been found between the legal framework of health care reform in primary care and existing experiences, traditions and expectations. The legislation is inconsistent with the existing realities of healthcare provision. This is leading to turmoil in the health care system during its present transformation and is infringing upon consumers’ rights. Problems emerging in the process of reform need to be identified, and solutions need to be found and worked out as the reforms progress. An assessment system has to be developed to monitor the overall reform process and to evaluate the effectiveness and efficiency of the changes introduced. The impact on consumer and patient satisfaction should be an area of prime concern during these assessments.     

Liminal mothers’ negotiation of conflicting service consumption

Pregnancy is a significant period of transition, transforming ‘women’ into ‘mothers’. The mid or liminal phase of transition is particularly ripe for consumer researchers. Transformative services research (TSR) considers that services may deliver objective well-being outcomes (e.g. consumer health). This article extends TSR into liminality and considers that services may also encompass hedonic (mood, satisfaction and happiness) and eudaimonic (mastery, autonomy, positive relations and self-acceptance) dimensions. The article unpacks women’s service experiences to enrich and expand understanding of positive and negative consumption meanings. It identifies that unanticipated outcomes emerge as a feature of transformative services. It demonstrates that services situates new mothers at the centre of a multiplicity of consumption. This may both overwhelm and act as transitional resource developing mothers as postmodern bricoleurs.     

Away from home: How young Chinese consumers travel with global brands?

This interpretive study investigates how a group of young Chinese students consume global brands of American origins, in China and in the UK. More specifically, this research examines how meanings attached to global food brands travel abroad with consumers and investigates the relationship between brand consistency and brand meanings across national boundaries. Findings from a thematic analysis of focus group interviews conducted over a nine-month period, reveal that some brand meanings are context and culture specific (contextual meanings) while other meanings travel with consumers across borders (core meanings). Theoretically, this study shows how global brands provide a platform of structural meanings, ideas and practices that are global and globalising in themselves, allowing a degree of fluidity and adaptation in relation to the local context of consumption.     

我国养老服务业利用外资的发展特点及其路径思考

养老服务业利用外资是扩大服务业对外开放的重要内容,在深化供给侧结构性改革、推动形成全面开放新格局、满足人民美好生活需要等方面发挥着重要作用。本文在充分挖掘和运用商务部统计数据的基础上,首先从投资数量、金额、来源地、区域四个方面分析了我国养老服务业利用外资的发展特点。其次,从政府、行业、企业和人才四个层面指出了我国养老服务业利用外资存在的主要问题。最后,从五个方面提出了有针对性的对策建议,其中真正给予服务业利用外资与制造业利用外资同等重要地位以及以协同、落实和优化为重点加强制度支撑尤为重要。     

Can fast-food consumers be loyal customers,if so how? Theory,method and findings

Customer loyalty studies generally indicate that fast-food customers are not genuinely loyal to brands or products mainly because they function under low-switching cost conditions. The purpose of this research is to empirically study whether fast-food customers genuinely become loyal and, if so, how. The study adopts the theory and method of the satisfaction-trust-commitment-loyalty explanation chain and examines the consumer survey results obtained under conditions of low-switching costs. Analyses of the results indicate that the proposed relationships provide appropriate explanatory power for the phenomenon at hand and that fast- food customers truly become loyal despite conditions of low-switching costs. The findings and the research and practical implications are thoroughly discussed.